services as a growth driver for manufacturers: the aftermarket is no longer an afterthought
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http://hbr.org/2005/10/four-strategies-for-the-age-of-smart-services/ar/1http://hbr.org/2005/10/four-strategies-for-the-age-of-smart-services/ar/1http://www.cambridgeservicealliance.org/uploads/downloadfiles/Alliance%20Paper_Another%20Performance%20Paradox_May%202012.pdfhttp://www.cambridgeservicealliance.org/uploads/downloadfiles/Alliance%20Paper_Another%20Performance%20Paradox_May%202012.pdfhttp://www.mckinsey.com/insights/manufacturing/the_future_of_manufacturinghttp://www.monitordaily.com/aftermarket-dominate-revenues-equipment-manufacturers/http://www.linkedin.com/pub/mark-hadler/1/836/532mailto:Mark.Hadler%40cognizant.com?subject=mailto:Mark.Hadler%40cognizant.com?subject=http://www.linkedin.com/in/nikhilvkulkarni -
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http://www.cognizant.com/http://www.cognizant.com/