service tickets in belgium
DESCRIPTION
Service tickets in Belgium. CSC - Belgium. What is a «Service ticket» ?. This is a service ticket. Name Adress. What is a Service-ticket?. A “service ticket” is … A kind of a check, a ticket You buy it for 7,50 euro - PowerPoint PPT PresentationTRANSCRIPT
Service tickets in Belgium
CSC - Belgium
PERC - Budapest - 10 and 11 Feb 2010 2.
What is a «Service ticket» ?
PERC - Budapest - 10 and 11 Feb 20103.
This is a service ticket
Name
Adress
What is a Service-ticket?
A “service ticket” is …– A kind of a check, a ticket– You buy it for 7,50 euro– You can use it to pay for 1 hour of “household-
services” = cleaning, ironing, preparing meals, shopping
PERC - Budapest - 10 and 11 Feb 20104.
PERC - Budapest - 10 and 11 Feb 20105.
Why service tickets?
Gouverment started in 2003 with the “service tickets” for 3 reasons:
1) to create extra jobs2) struggle against illegal (black) labour 3) better combination of work and family
PERC - Budapest - 10 and 11 Feb 2010 6.
Where do you buy the Service ticket?
1 private company (Sodexo) has the right to emit the service tickets
Sodexo organises the circulation of the tickets
Sodexo gets paied by the Belgian Gouverment
PERC - Budapest - 10 and 11 Feb 2010 7.
How does it work?
The customer buys the Service tickets
The customer chooses a Service tickets-company
ST-company and customer sign a contracte.g. 4 hours house-cleaning a week
PERC - Budapest - 10 and 11 Feb 2010 8.
How does it work?
The company sends a Service ticket worker to the customer
The company is the employer, not the customer !
All arrangements are made between customer and company
PERC - Budapest - 10 and 11 Feb 2010 9.
How does it work?
The costumer pays the company, 1 ticket for 1 hour work
The company pays the salary of the worker
The company sends the tickets to Sodexo and recieves 20,80 euro for every ticket
PERC - Budapest - 10 and 11 Feb 2010 10.
How does it work?
The Service ticket company has to pay all costs with the 20,80 euro:– Salary + taxes + social security– Administration, organisation– Training– Insurance– Benefits
Working conditions
Maximum 38 hours a week Minimum wages:
– 1st year: 9,48 euro– 2nd year: 9,85 euro– 3rd year: 9,98 euro– 4th year: 10,08 euro
End of year bonus– 4,15% of salary
Payment of transport cost
PERC - Budapest - 10 and 11 Feb 2010 11.
Financial The customer pays 7,50 euro for 1 ticket
The customer gets a tax-reduction of 2,25 euro => the service ticket costs 5,25 euro !
Gouverment pays extra 13,30 euro for 1 ticket
Gouverment gives extra tax-reduction to the companies
PERC - Budapest - 10 and 11 Feb 2010 12.
PERC - Budapest - 10 and 11 Feb 2010 13.
Schematic
Gouverment
ST-company
Customer ST-worker
Sets the rules + subventions
Normal labour contractCommercial contract
X
SodexoTickets
Some figures
Year Used service tickets2003 222.9362004 5.619.7452005 17.215.1232006 32.123.9192007 48.929.2872008 65.154.3662009 78.558.951
PERC - Budapest - 10 and 11 Feb 2010 14.
Some figures
End 2009– 2.500 Service ticket companies– Over 90.000 Service tickets workers
(76.000 FTE)– Total cost gouverment 2009:
1.665.000.000 Euro
PERC - Budapest - 10 and 11 Feb 2010 15.
PERC - Budapest - 10 and 11 Feb 2010 16.
Evaluation
+ Positive* Domestic worker has a normal, legal labour-contract with social security
=pension, health care, unemployment benefit
* The gouverment sets the legal basis and minimum working conditions
* Organised social dialogue
PERC - Budapest - 10 and 11 Feb 2010 17.
Evaluation
+ Positive* No real hierarchic relation between customer and domestic worker
* Flexibility in favor of workers
* Opportunities for low-skilled people
PERC - Budapest - 10 and 11 Feb 2010 18.
Evaluation
- Negative* Enormous cost for society (tax-payers)
* Almost totally dependend on gouverment subventions
* Low cost for customers = low respect for work
PERC - Budapest - 10 and 11 Feb 2010 19.
Evaluation
- Negative* Illegal, informal domestic works
still exists
* Fraude
* Difficult to “organize” the service ticket workers