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Test House | Systems House | Software House Build your success in the global wireless communications market on our reliability and experience Meet market demands with our comprehensive service portfolio from engineering services to testing and market access SERVICE PORTFOLIO FOR SMART SERVICES & CONNECTED DEVICES

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Page 1: Service portfolio for SMart ServiceS & connected deviceS€¦ · Service portfolio for SMart ServiceS & connected deviceS. Service Quality accountability data Security connectivity

©201310©201310

Test House | Systems House | Software House

Build your success in the global wireless communicationsmarket on our reliability and experience

Meet market demands with our comprehensive service portfolio from engineering services to testing and market access

Service portfolio for SMart ServiceS & connected deviceS

Page 2: Service portfolio for SMart ServiceS & connected deviceS€¦ · Service portfolio for SMart ServiceS & connected deviceS. Service Quality accountability data Security connectivity

Service QualityService Quality

accountability

data Security

connectivity

Smart Services platform

contract

prop

riet

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Service provider

data

originator

action

connecteddevices

www.7layers.com7layers - testing for a smarter world

the internet of things with a multitude of Smart Services and billions of connected devices is clearly set to change consumer behavior and create new opportunities for business.

to be successful in such an environment, companies not only have to develop innovative business models, they must also satisfy a large number of new requirements.

developing and maintaining reliable, trustworthy wireless-connected devices, applications or even complete Smart Services processes is a highly complex undertaking.

With its Soda® model 7layers developed a new way to analyze and structure complete Smart Services processes, including its stakeholders and the respective essential requirements. this enables 7layers to support you in an ideal way by addressing your most crucial demands.

aBoUt 7laYerS

founded in 1999, 7layers is an international group of engi-neering and test centers, working in close cooperation with the wireless industry’s leading enterprises.

We have built up considerable experience in developing, setting up and managing efficient verification & validation processes for complex products such as mobile phones, smartphones etc. as well as the many devices that are currently being enhanced by wireless connectivity.

oUr partnerS and parent coMpanY

To further enhance our service portfolio and fulfill the complex demands of a Smarter World, 7layers maintains strategic partnerships with companies offering complimentary services.

Since 2013, 7layers belongs to the Bureau veritas Group, a world leader in conformity assessment and certification services. Together with Bureau veritas, 7layers is expanding its product and service portfolio for the wireless industries, reaching out to new markets and extending its footprint on a global scale.

oUr eXpertiSe

not only do we possess broad expertise in the development and testing of wireless communications products and technologies, but we have also supported the development of important certification schemes, specifications etc. Among other significant projects, we have played a major role in the development of the Bluetooth® qualification program, the development of the PTCRB certification portal, we have developed the certification scheme for a national road-toll collection program, and established an integrated test concept for an open services platform for Smart telematics Services.

in order to respond to the ever increasing complexity of wireless communications devices, 7layers developed the modular interlab® System, which supports the systematic management of requirements, specifications, test cases, test systems, test plan generation, testing and test results.

the 7laYerS Soda® Model

SMart ServiceS proceSSeS

to visualize Smart Services processes, one often refers to a services “chain”. 7layers has developed a different model to analyze the various stakeholders and their activities. our Soda® model describes a Smart Service in terms of a dynamic “circular” process that must be continuously monitored once it has been set up:

We place the User, who is seeking to create a more efficient lifestyle, at the center of the process. Service Originators realize their Smart Service business ideas with the support of a Service Provider, who is responsible for the business relationship. Users, equipped with Connected Devices, permit data to be sent to a Smart Services Data platform, which in turn enables the Action required by the User to take place. the various stakeholders interact at different points in time, however the ongoing process is not completed with the initiation of the (sometimes preemptive) action.

Essential requirements such as Connectivity & interference, Data Security, Accountability & non-repudiation as well as Smart Service Quality must be fulfilled and maintained in order to ensure the acceptance and perfect functioning of such a process.

7laYerS ServiceS at a Glance

With 7layers you can be sure that the required features of

- Smart Services platforms - connected devices - actions and - applications

work together smoothly, thus fulfilling market access requirements and keeping abreast of continuous change.

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Quality policy

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www.7layers.com7layers - testing for a smarter world

enGineerinG ServiceS and toolS

7layers offers a variety of engineering services and tools to support you in the lifecycle management of even the most complex wireless products and Smart Services.

conSUltancY

- players & partners within a Smart Services lifecycle - engineering steps including process analysis and design for requirements management, verification management and testing

- Market access requirements - test lab management

SpecificationS

- Requirements identification & capturing - Specifications development & management

interlaB® SoftWare SYSteM

our interlab® Software System is ideally suited to handling the complex development and lifecycle management of Smart Services, including requirements and specification management, quality policy management, test case and test capability management.

cUStoMiZed teSt SolUtionS

Based on our interlab® software components, we develop customized solutions that support the validation of complex connected devices and Smart Services.

teSt conceptS & certification proGraMS

- test requirements - Test specifications - test cases - test programs - test systems

validation of

- Test specifications - test cases - test systems - connected devices

relY on 7laYerS for

- consultancy - engineering services

- requirements capturing - Specification development - test concept development

- Verification & validation processes - lifecycle management supported by interlab®, our flexible, modular software system

SMart ServiceS lifecYcle ManaGeMent

todaY’S SitUation

currently, the majority of Smart Services being developed and set-up are proprietary solutions comprising wireless-connected devices and sensors, Smart Services platforms, data collection, data analysis, actions and/or applications. the solutions adhere both to official rules & regulations and proprietary requirements.

the 7laYerS approach - the Soda® cUBe

Smart Services involve a number of different stakeholders with diverse interests, such as manufacturers or suppliers of connected devices, business platform providers, application developers or action deliverers, plus the Smart Services provider himself.

the 7layers Soda® cube provides all stakeholders with a well-structured, integrated overview of the diverse essential requirements that must be addressed, irrespective of whether you are marketing a complete Smart Service or are only concerned with some of its individual elements.

the different stakeholders must each adhere to their own Quality Policies, which play a crucial role when official standards are missing. however, various rules & regulations issued by Regulatory Bodies, Industry Interest Groups or Suppliers to Market exist and must be taken into account.

depending on the vertical market for which a service is to be established, these rules differ considerably. Generally speaking they can be structured into the so-called essential requirements: Connectivity & interference, Data Security, Accountability & non-repudiation of services, Quality of the complete Smart Services process.

Standardized requirements and specifications spanning multiple vertical markets and enabling a global approach could make the development and setting-up of Smart Services faster and less expensive. however industry currently has such a strong momentum that it is difficult for standardization organizations to keep up with market forces.

all these aspects come together in the Soda® cube, thus ena-bling each stakeholder involved in a Smart Services process to maintain an overview of the latest product and service assessments and certification processes.

Where official standards do not cover the full scope of a specific Smart Service, it is necessary to define the proprietary specifications in order to cover your risk assessments. In such cases 7layers is able to support you with development and management of requirements, specifications, test concepts and certification programs.

SMart ServiceS lifecYcle ManaGeMent

due to continuous technological processes, all these requirements are subject to constant change. for this reason it is important to establish a reliable end2end lifecycle management for the complete Smart Services process. this not only encompasses the continuous updating of approval processes for Connected Devices, or the specific rules of a vertical market such as m-health or automotive; one must also keep track of the changing requirements and specifications of the Data Platforms, the Actions and/or applications plus the Full Smart Services process. Based on our experience and our interlab® capabilities, 7layers can help you establish custom-made solutions for Smart Services lifecycle management.

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7Layers - testing for a smarter world www.7layers.com

reGUlatorY teStinG

our international team of type approval experts offers consultancy and support relating to the rules and regulations for radio products and short range devices in all countries of the world. Whether you need to adhere to the european r&tte, eMc or vehicular directives, type approval rules of fcc or ic canada, or rules & regulations in more restrictive markets, our expertise in combination with the capabilities of our accredited wireless communications test facilities means that compliance with all worldwide standards can be ideally supported by us. We also have a large network of local type approval agencies – a solid basis you can rely on, especially for complicated markets.

retailer & Brand approval

Manufacturers of high quality chipsets and end-products as well as wireless carriers have developed their own standards for testing and certification. Negative influences on the performance of wireless networks, or lack of interoperability of connected devices, must be avoided if consumers are to rely on products carrying their brands.

7layers offers network operator approvals for china Mobile, china Unicomm, deutsche telekom, Kddi, orange, t-Mobile, verizon Wireless, vodafone etc. We also provide testing and approval in accordance with the apple Mfi program, and we are a Qualcomm preferred test center.

Based on our engineering capabilities, we also support the development of customized acceptance programs and acceptance portals. ptcrB, ccf, the Bluetooth® SiG and for example an enterprise running billing systems for road-toll collection are among our customers for such requirements.

certification teStinG

due to the complexities of the wireless world, industry standards that safeguard reliability and interoperability of wireless- connected products are undergoing continuous development..

7Layers is a member of several certification organizations and also supports the continuous development of certification programs and certification data bases.

We are experts in

- PTCRB certification - GCF certification - Bluetooth® qualification - Qi certification (wireless power consortium) - MirrorLink certification (car connectivity consortium) - TETRA BOS certification

QUalitY ManaGeMent

7layers has a high level of expertise in setting up customized test programs and test processes.

This is beneficial when it comes to product assessments that do not follow fixed rules, but take the unwritten demands of the marketplace, i.e. of consumers or retailers, into consideration.

GloBal teSt and MarKet acceSS ServiceS

- Many years of experience - large network of state-of-the-art

- accredited 7layers laboratories - partner laboratories

- Wide range of services - consultancy - engineering - lifecycle management - market access

teStinG & MarKet approval

7layers has been supporting manufacturers of modules, chipsets and devices with integrated wireless connectivity for many years. from the world’s most successful Smartphone manufacturers to local manufacturers of M2M products, they all rely on our breadth of knowledge and our efficient processes in meeting the many continuously changing market access requirements.

the upcoming Smart Services require a host of new approval processes to ensure that the pre-defined specifications of essential requirements such as connectivity, data security, accountability and service quality are met. 7layers is actively involved in developing approval processes for Smart Services, and offers the corresponding conformance, interoperability and field tests.

accreditationS and liStinGS

- DAkkS & A2LA accredited, according to iSo/iec 17025. Scope:

- GSM, UMtS, Bluetooth®, W-lan, eMc, WiMaX - ota rf performance - fcc part 2, 15, 22, 24,27 - iSM wideband transmission systems, short range devices

- cellular interoperability - application enabler

- CNAS: china national accreditation Services - CATL: ctia authorized testing laboratories - PTCRB: accredited by ptcrB - GCF: Global Certification Forum laboratories - BQTF: Bluetooth qualification test facilities - BQE: Bluetooth qualification experts - FCC: fcc listed - IC Canada: ic canada listed - German BSI: for devices in tetra BoS networks - CCC: car connectivity consortium for MirrorLink Certification

- Qi: authorized by Wireless power consortium - Network Operator approvals

- at&t, deutsche telekom, MetropcS, Kddi, verizon Wireless, vodafone, …

- Manufacturer authorizations - Mfi: Made for iPhone certification - htc connect - Qualcomm prefered test center

7laYerS accredited teSt laBoratorieS

7layers accredited engineering & test centers in europe, asia and north america are managed via the interlab® software system, which automates test plan generation, test system configuration, test execution and test report generation. This enables us to ensure precisely reproducible results and keep our customers continuously informed.

our services cover various requirements:

- consultancy on market access requirements - development of lifecycle strategies for connected devices and Smart Services

- automated test plan generation via the interlab® system, depending on

- device and services features - target markets - market acceptance criteria

- antenna integration & tuning - Module integration - Testing

- r&d testing - regulatory testing - conformance testing - Interoperability & field testing - eMc testing - radio testing - cellular testing - ota (over-the-air) antenna, battery, Sar (health) testing

- application testing - Sensor accuracy - data security - Smart Services end2end testing

- reporting - consultancy on issue resolution - Type approval & certification handling

technoloGieS

our test services cover a large spectrum of wireless communications technologies, such as:

- Geran / Utran / lte - cdMa - WiMaX - tetra - Bluetooth®

- GpS / a-GpS - 802.11x Wireless lan technologies - ZigBee - Wpc (Wireless power charging) - nfc and other short-range technologies - application enabler technologies

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EUROPE

Germany FranceRatingen Paris

Phone +49.2102.749.0 Phone +33.612.717.783

UK SpainBasingstoke Bilbao

Phone +44.755.722.9114 Phone +34.634.507.296

ASIA

P.R. of China Beijing Shenzhen

Phone +86.10.6805.0368 Phone +86.755.865.23100

South Korea JapanSuwon Yokohama

Phone +82.70.8853.2301 Phone +81.45.949.6020

NORTH AMERICA

USA Irvine, CA Sunnyvale, CA

Phone +1.949.716.6512 Phone +1.669.600.5293

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[email protected] www.7Layers.com