service offerings. solution approach benefits proactive sourcing process aep profiling* and...
TRANSCRIPT
Service Offerings
Solution Approach
Benefits
Proactive Sourcing process
AEP Profiling* and Proactive Pipelining process*
Governance Mechanism
Our Services
Professional Fee
• Recruitment Process Outsourcing
• Full Scale hiring management • Project based Hiring (turn key
assignment)• Campus based hiring• Recruitment Administration• Analytics with technology
• Recruitment Contracts in selected sectors for permanent hiring
• Exclusive sourcing engine and first right of refusal over sourced resumes
• Project based/annuity based contracts
Recruitment Services
STAFFING
OUR SERVICES
RPO
Companies report 21 percent to 80 percent savings by switching their HR delivery mechanism to shared services
Companies typically save 25-30% in direct costs while indirect cost savings and process predictability are additional benefits by switching to RPO model for recruitment
Outsourcing Transactional activities enables HR professionals to focus on strategic support of the organization instead of being bogged down with routine administrative requests
COST BENEFIT RATIONALE
CostQualityReliability
• Economies of Scale• Best in class Technology
• Industry Best Practices• Service Level
Agreements
• HR Industry Experts• HR Processes
BENEFITS
RECRUITMENT PROCESSES ACTIVITIES
Recruitment Process Consulting Industry benchmarking Staffing process re-design Metrics assessment Technology assessment
Sourcing Assessment of current sourcing plan Development of resume sourcing plan Candidate database development Vendor management
Selection Management Requisition Management Candidate Communications Classification and Pre-screening First level/Technical assessment & interviews Final interview management
Hiring Logistics Management Short-listing Offer management Pre-joining engagement
Retention Management Exit interview management Data analytics JD re-engineering
Sourced ResumesJDs and CTQ
Classification Pre - Screening
Final shortlisting Offer Generation & shipment
Typical Process
Solution Approach
Solution
□ Recruitment metrics
□ Technology configuration
□ Information / Data Exchange templates
□ Process Calendar / SLAs / TATs
□ Defining of Scope of Project for the process
□ Project Plan (Includes Team Deployment, Resource Allocation & Business Continuity planning)
As is Understanding
□ Project Scope & Objectives
□ Understanding functional requirements & key components
□ Existing functionalities & AEP’s □ Underlying technology interface
□ Analyzing various sources of resume
□ Data Templates
Assimilating Best Practices
□ Gap Analysis
□ Optimum resource utilization
□ Proposed Techno-Functional Requirements
□ Panel metrics and implementations
□ Identifying best practices within & beyond the organization
□ Project Management
Implementation & Roll out
□ Phase-wise approach
□ Sign off on Process, SLAs & Responsibility Matrix
□ Gap Analysis at each step
□ Risk mitigation strategies
□ Integrated process maps
□ Project Management & MonitoringRecruitment
Solution Approach
JD Understanding & AEP Discussion
•Discussion with Line Manager on Job description and sign off on AEP’s (absolute essential parameters)
Industry Mapping & Research •Extensive industry mapping and research to generate database of matching passive candidates
Sourcing of Active and Passive Candidates
•Sharing of JD and AEP’s with candidates and screening candidate on the basis of AEP.
Sending resumes of interested Candidates
•Sharing profiles only of candidates interested (confirmation sent on mail)
Getting Detailed feedback •Getting detailed feedback at each rejection/selection stage to do any realignment if required
Interview scheduling & co-ordination
•Coordination and scheduling interviews – assuring minimum drop out by regular follow ups
Offer •Coordination with HR and Candidate during offer and pre joining stage
Joining •Keeping candidate warm and ensuring joining as per the decided timelines
Differentiators
AEP Discussion
Industry Mapping
JD Sharing with Candidates
Candidate Tracking
Follow-up & Creating Back-up
Advantages
Low Rejection Ratio of Profiles
Low Ratio of Back-outs
Time Saving in Recruitment
Sourcing Process
Sourcing Strategy
SOURCING MIX
Employee Reference Database Using Domain
Specific portals & Job Portals
Head Hunting across identified
organizations
Candidate referencing and
networking
Tying up with
ORGs Ad Campaign Database
Web Marketing
Alumni Databases (if any)
Identifying profiles from
existing Database
SMS Blast
AEP Profiling
S.NO AEP Description in Resume % Match Reason for
Qualification Source
1 Age Factor (21-25) 22 100 Resume Scanning
2 Qualification (Strictly Graduate) MBA 0 Resume
Scanning
3 Relevant Experience Resume Scanning
4 Parental Profession Validation email
5 Permenant Resident or Migrated
Resume Scanning
6 Relationship Index Validation email
Client: XYZ
Profile: Front Line Agents
Location: North | NCR| Gurgaon| Location1
Source ID: Cons-xxxxx
AEP: Absolute Essential Parameters
Talent Supply Chain
Hiring Stages Conversions Approx. Numbers
First Contact 10000
Telephonic screening 10% 1000
CV Shortlisting by Line 40% 400
Line OK (After Interview) 30% 120
HR OK (After Interview) 75% 90
Offer 100% 90
Joinees 70% 63
Remain after 3 months
70%
48
Sourcing engine
• First contact to Walk-in
Recruitment
Operations
• Walk-in to Offer
Candidate On
Boarding
• Offer to On-boarding
Proactive Pipelining Process
Active Candidate
Proactive Funnel for Pipelining
at each rejection
stage
CV Rejected
Interview Rejected or Drop Outs
Offer rejected or Drop outs
Criticality
Maintaining a proactive pipeline to be put into the funnel
Candidates rejected/dropped at each rejection Stage
Ensuring that required number of candidates are put into the funnel to
achieved the desired closures
Governance Mechanism
Customer Complaints
Record Customer ComplaintTake Corrective ActionClose Customer ComplaintAnalysis of Customer Complaints
Internal Reviews
Review Mechanism
Weekly Status ReportProject Status
Weekly Conference call Clarifications, Issue Resolution
Monthly ReviewsOver all Project StatusProcess MetricsSignificant Achievements and problem areasProject Plan for upcoming month
Quarterly ReviewProject MetricsOrganizational MetricsCustomer Satisfaction indexEmployee Retention index
Quarterly Reviews by Steering Committee
Weekly Project ReviewsMonthly Reviews by Delivery ManagerMilestone ReviewManagement Review Meeting Internal Quality Audits
Professional Fee
• 8.33%• 12.5%
• Junior & Middle Level• Senior Level
Grade Professional Fee
Thank You