service manual c280 c360 c220

SERVICE MANUAL

2009.072009.07Ver. 1.0Ver. 1.0

FIELD SERVICE

iFIELD SERVICE TOTAL CONTENTS

SAFETY AND IMPORTANT WARNING ITEMS ..............................................................S-1IMPORTANT NOTICE ................................................................................................S-1DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION .........................S-1SAFETY WARNINGS .................................................................................................S-2WARNING INDICATIONS ON THE MACHINE ........................................................S-18

MEASURES TO TAKE IN CASE OF AN ACCIDENT ....................................................S-20Composition of the service manual ................................................................................. C-1Notation of the service manual ....................................................................................... C-2

bizhub C360/C280/C220 Main bodyOUTLINE ........................................................................................................................ 1MAINTENANCE............................................................................................................ 13ADJUSTMENT/SETTING ........................................................................................... 165TROUBLESHOOTING................................................................................................ 525APPENDIX.................................................................................................................. 741

i-Option LK-101 v2/102/103 v2/105OUTLINE ........................................................................................................................ 1ADJUSTMENT/SETTING ............................................................................................... 3TROUBLESHOOTING.................................................................................................. 21

DF-617/SP-501OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 5ADJUSTMENT/SETTING ............................................................................................. 37

PC-107/PC-207OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 3ADJUSTMENT/SETTING ............................................................................................. 19

PC-408OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 3ADJUSTMENT/SETTING ............................................................................................. 29

JS-505OUTLINE ........................................................................................................................ 1MAINTENANCE.............................................................................................................. 3

ii

FS-527OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 5

PK-517OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3ADJUSTMENT/SETTING............................................................................................... 7

SD-509OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3ADJUSTMENT/SETTING............................................................................................. 21

JS-603OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3

FS-529OUTLINE ........................................................................................................................ 1MAINTENANCE ............................................................................................................. 3

SAFETY AND IMPORTANT WARNING ITEMS

S-1

Read carefully the safety and important warning items described below to understand them before doing service work.

Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate.The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended.Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly.Keep this service manual also for future service.

In this Service Manual, each of three expressions DANGER, WARNING, and CAUTION is defined as follows together with a symbol mark to be used in a limited meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care.

Symbols used for safety and important warning items are defined as follows:


IMPORTANT NOTICE

DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION

DANGER: Action having a high possibility of suffering death or serious injury

WARNING: Action having a possibility of suffering death or serious injury

CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage

:Precaution when servicing theproduct. General

precautionElectric hazard High temperature

:Prohibition when servicing the product. General

prohibitionDo not touch with wet hand

Do not disassemble

:Direction when servicing the product. General

instructionUnplug Ground/Earth


S-2

[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network.Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason-ing behind this policy.

SAFETY WARNINGS

Prohibited Actions

DANGER Using any cables or power cord not specified by KMBT.

Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury.

Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object.

Disabling relay functions (such as wedging paper between relay contacts).

Disabling safety functions (interlocks, safety circuits, etc.). Safety will not be assured, leading to a risk of fire and injury.

Making any modification to the product unless instructed by KMBT.

Using parts not specified by KMBT.


S-3

[2] POWER PLUG SELECTIONIn some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

Power Cord Set or Power Plug

WARNING Use power supply cord set which meets the following

criteria:- provided with a plug having configuration intended for

the connection to wall outlet appropriate for the prod-ucts rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and- provided with three-conductor cable having enough cur-

rent capacity, and- the cord set meets regulatory requirements for the area.Use of inadequate cord set leads to fire or electric shock.

Attach power plug which meets the following criteria:- having configuration intended for the connection to wall

outlet appropriate for the products rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and- meets regulatory requirements for the area.Use of inadequate cord set leads to the product connect-ing to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.

Conductors in the power cable must be connected to ter-minals of the plug according to the following order:Black or Brown:L (line)White or Light Blue:N (neutral)Green/Yellow:PE (earth)Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

kw


S-4

[3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICEKONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi-neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.

1. Power Supply

Connection to Power Supply

WARNING Check that mains voltage is as specified.

Connection to wrong voltage supply may result in fire or electric shock.

Connect power plug directly into wall outlet having same configuration as the plug.Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation.

Plug the power cord into the dedicated wall outlet with a capacity greater than the maximum power consumption.If excessive current flows in the wall outlet, fire may result.

If two or more power cords can be plugged into the wall outlet, the total load must not exceed the rating of the wall outlet.If excessive current flows in the wall outlet, fire may result.

Make sure the power cord is plugged in the wall outlet securely.Contact problems may lead to increased resistance, overheating, and the risk of fire.

Check whether the product is grounded properly.If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product.Connect power plug to grounded wall outlet.

kw


S-5

Power Plug and Cord

WARNING When using the power cord set (inlet type) that came with

this product, make sure the connector is securely inserted in the inlet of the product.When securing measure is provided, secure the cord with the fixture properly.If the power cord (inlet type) is not connected to the prod-uct securely, a contact problem may lead to increased resistance, overheating, and risk of fire.

Check whether the power cord is not stepped on or pinched by a table and so on.Overheating may occur there, leading to a risk of fire.

Check whether the power cord is damaged. Check whether the sheath is damaged.If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock.

Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.

Check whether dust is collected around the power plug and wall outlet.Using the power plug and wall outlet without removing dust may result in fire.

Do not insert the power plug into the wall outlet with a wet hand.The risk of electric shock exists.

When unplugging the power cord, grasp the plug, not the cable.The cable may be broken, leading to a risk of fire and electric shock.


S-6

2. Installation Requirements

Wiring

WARNING Never use multi-plug adapters to plug multiple power cords

in the same outlet.If used, the risk of fire exists.

When an extension cord is required, use a specified one.Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.Do not use an extension cable reel with the cable taken up. Fire may result.

Prohibited Installation Places

WARNING Do not place the product near flammable materials or vola-

tile materials that may catch fire.A risk of fire exists.

Do not place the product in a place exposed to water such as rain.A risk of fire and electric shock exists.

When not Using the Product for a long time

WARNING When the product is not used over an extended period of

time (holidays, etc.), switch it off and unplug the power cord.Dust collected around the power plug and outlet may cause fire.


S-7

Ventilation

CAUTION The product generates ozone gas during operation, but it

will not be harmful to the human body.If a bad smell of ozone is present in the following cases, ventilate the room.

a. When the product is used in a poorly ventilated roomb. When taking a lot of copiesc. When using multiple products at the same time

Stability

CAUTION Be sure to lock the caster stoppers.

In the case of an earthquake and so on, the product may slide, leading to a injury.

Inspection before Servicing

CAUTION Before conducting an inspection, read all relevant docu-

mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro-cedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the docu-mentation.If the prescribed procedure or tool is not used, the prod-uct may break and a risk of injury or fire exists.

Before conducting an inspection, be sure to disconnect the power plugs from the product and options.When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.

The area around the fixing unit is hot.You may get burnt.


S-8

Work Performed with the Product Powered On

WARNING Take every care when making adjustments or performing

an operation check with the product powered.If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.

Take every care when servicing with the external cover detached.High-voltage exists around the drum unit. A risk of elec-tric shock exists.

Safety Checkpoints

WARNING Check the exterior and frame for edges, burrs, and other

damage.The user or CE may be injured.

Do not allow any metal parts such as clips, staples, and screws to fall into the product.They can short internal circuits and cause electric shock or fire.

Check wiring for squeezing and any other damage. Current can leak, leading to a risk of electric shock or fire.

Carefully remove all toner remnants and dust from electri-cal parts and electrode units such as a charging corona unit.Current can leak, leading to a risk of product trouble or fire.

Check high-voltage cables and sheaths for any damage.Current can leak, leading to a risk of electric shock or fire.


S-9

Check electrode units such as a charging corona unit for deterioration and sign of leakage.Current can leak, leading to a risk of trouble or fire.

Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.The laser light can enter your eye, leading to a risk of loss of eyesight.

Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mount-ing position.The laser light can enter your eye, leading to a risk of loss of eyesight.

When replacing a lithium battery, replace it with a new lith-ium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority.Improper replacement can cause explosion.

After replacing a part to which AC voltage is applied (e.g., optical lamp and fixing lamp), be sure to check the installa-tion state.A risk of fire exists.

Check the interlock switch and actuator for loosening and check whether the interlock functions properly.If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).

Make sure the wiring cannot come into contact with sharp edges, burrs, or other pointed parts.Current can leak, leading to a risk of electric shock or fire.

Safety Checkpoints

WARNING


S-10

Make sure that all screws, components, wiring, connec-tors, etc. that were removed for safety check and mainte-nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.)A risk of product trouble, electric shock, and fire exists.

Safety Checkpoints

WARNING

Handling of Consumables

WARNING Toner and developer are not harmful substances, but care

must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative.If the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.

Never throw the used cartridge and toner into fire.You may be burned due to dust explosion.

Handling of Service Materials

CAUTION Unplug the power cord from the wall outlet.

Drum cleaner (isopropyl alcohol) and roller cleaner (ace-tone-based) are highly flammable and must be handled with care. A risk of fire exists.

Do not replace the cover or turn the product ON before any solvent remnants on the cleaned parts have fully evaporated.A risk of fire exists.


S-11

Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off.A risk of fire exists.

When using any solvent, ventilate the room well.Breathing large quantities of organic solvents can lead to discomfort.

Handling of Service Materials

CAUTION


S-12

[4] Used Batteries PrecautionsALL Areas

CAUTIONDanger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent type recommended by the manufacturer.Dispose of used batteries according to the manufacturers instructions.

GermanyVORSICHT!

Explosionsgefahr bei unsachgemem Austausch der Batterie.Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

FranceATTENTION

Il y a danger dexplosion sil y a remplacement incorrect de la batterie.Remplacer uniquement avec une batterie du mme type ou dun type quivalent recom-mand par le constructeur.Mettre au rebut les batteries usages conformment aux instructions du fabricant.

DenmarkADVARSEL!

Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering. Udskiftning m kun ske med batteri af samme fabrikat og type.Levr det brugte batteri tilbage til leverandren.

Finland, SwedenVAROlTUS

Paristo voi rjht, jos se on virheellisesti asennettu.Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit kytetty paristo valmistajan ohjeiden mukaisesti.

VARNINGExplosionsfara vid felaktigt batteribyte.Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-tillverkaren.Kassera anvnt batteri enligt fabrikantens instruktion.

NorwayADVARSEL

Eksplosjonsfare ved feilaktig skifte av batteri.Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.Brukte batterier kasseres i henhold til fabrikantens instruksjoner.


S-13

[5] Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of

danger from a laser, provided the machine is serviced according to the instruction in this manual.

5.1 Internal Laser Radiation

*at laser aperture of the Print Head Unit

This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit.

The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.

semiconductor laserMaximum power of the laser diode 15 mW

Maximum average radiation power (*) bizhub C360/C280 8.0 Wbizhub C220 5.3 W

Wavelength 770-800 nm

A0EDP0C501DA

Laser Aperture of the Print Head Unit

Print Head Unit


S-14

U.S.A., Canada(CDRH Regulation) This machine is certified as a Class 1 Laser product under Radiation Performance Stan-

dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation.

The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

.

All Areas

Denmark

CAUTION Use of controls, adjustments or performance of procedures other than those

specified in this manual may result in hazardous radiation exposure.



CAUTION Use of controls, adjustments or performance of procedures other than those

specified in this manual may result in hazardous radiation exposure.



ADVARSEL Usynlig laserstrling ved bning, nr sikkerhedsafbrydere er ude af funktion.

Undg udsttelse for strling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene.

halvlederlaserLaserdiodens hjeste styrke 15 mW

blgelngden 770-800 nm


S-15

Finland, Sweden

Norway

LUOKAN 1 LASERLAITEKLASS 1 LASER APPARAT

VAROITUS! Laitteen kyttminen muulla kuin tss kyttohjeessa mainitulla tavalla saat-

taa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle laser-steilylle.

puolijohdelaserLaserdiodin suurin teho 15 mW

aallonpituus 770-800 nm

VARNING! Om apparaten anvnds p annat stt n i denna bruksanvisning specificerats,

kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1.

halvledarlaser Den maximala effekten fr laserdioden 15 mW

vglngden 770-800 nm

VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttomlle laser-

steilylle. l katso steeseen.

VARNING! Osynlig laserstrining nr denna del r ppnad och sprren r urkopplad.

Betrakta ej strien.

ADVERSEL Dersom apparatet brukes p annen mte enn spesifisert i denne bruksanvisn-

ing, kan brukeren utsettes fr unsynlig laserstrlning, som overskrider grensen for laser klass 1.

halvleder laserMaksimal effekt till laserdiode 15 mW

blgelengde 770-800 nm


S-16

5.2 Laser Safety Label A laser safety label is attached to the inside of the machine as shown below.

5.3 Laser Caution Label A laser caution label is attached to the outside of the machine as shown below.

A0EDP0E505DA

* Only for the U.S.A.

A0EDP0C503DA


S-17

5.4 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT When laser protective goggles are to be used, select ones with a lens conforming to the

above specifications. When a disassembly job needs to be performed in the laser beam path, such as when

working around the printerhead and PC drum, be sure first to turn the printer OFF. If the job requires that the printer be left ON, take off your watch and ring and wear laser

protective goggles. A highly reflective tool can be dangerous if it is brought into the laser beam path. Use

utmost care when handling tools on the users premises. The Print head is not to be disassembled or adjusted in the field. Replace the unit or

Assembly including the control board. Therefore, remove the laser diode, and do not per-form control board trimmer adjustment.


S-18

Caution labels shown are attached in some areas on/in the machine.When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

WARNING INDICATIONS ON THE MACHINE

A0EDP0E506DA

Do not burn used toner cartridges.Toner expelled from the fire is dangerous.

WARNING

The area around the fusing unit is extremely hot.Touching any part other than those indicated may result in burns.

CAUTION

It is illegal to copy certain types of documents. Never copy such documents.

CAUTION

Do not position the used waste toner box so that it is standing on end or tilted, otherwise toner may spill.

CAUTIONDo not burn the used waste toner box. Toner expelled from the fire is dangerous.

WARNING


S-19

CAUTION:

A0EDP0E508DA

This area generates high voltage.Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

High voltage

This area generates high voltage.Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

High voltage

You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.

MEASURES TO TAKE IN CASE OF AN ACCIDENT

S-20

1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

2. If a report of a serious accident has been received from a customer, an on-site evalua-tion must be carried out quickly and KMBT must be notified.

3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT.

4. For reports and measures concerning serious accidents, follow the regulations speci-fied by every distributor.

MEASURES TO TAKE IN CASE OF AN ACCIDENT

C-1

Composition of the service manualThis service manual consists of Theory of Operation section and Field Service section toexplain the main machine and its corresponding options.

Theory of Operation section gives, as information for the CE to get a full understanding ofthe product, a rough outline of the object and role of each function, the relationshipbetween the electrical system and the mechanical system, and the timing of operation ofeach part.

Field Service section gives, as information required by the CE at the site (or at the cus-tomers premise), a rough outline of the service schedule and its details, maintenancesteps, the object and role of each adjustment, error codes and supplementary information.

The basic configuration of each section is as follows. However some options may not beapplied to the following configuration.

OUTLINE: Explanation of system configuration, product specifications, unit configuration, and paper path

CONFIGURATION/OPERATION:

Explanation of configuration of each unit, operating system, and control system

OUTLINE: Explanation of system configuration, and product specifications

MAINTENANCE: Explanation of service schedule, maintenance steps, ser-vice tools, removal/reinstallation methods of major parts,and firmware version up method etc.

ADJUSTMENT/SETTING: Explanation of utility mode, service mode, and mechanicaladjustment etc.

TROUBLESHOOTING: Explanation of lists of jam codes and error codes, andtheir countermeasures etc.

APPENDIX: Parts layout drawings, connector layout drawings, timingchart, overall layout drawing are attached.

C-2

Notation of the service manualA. Product nameIn this manual, each of the products is described as follows:

B. Brand nameThe company names and product names mentioned in this manual are the brand name orthe registered trademark of each company.

C. Feeding direction When the long side of the paper is parallel with the feeding direction, it is called short

edge feeding. The feeding direction which is perpendicular to the short edge feeding iscalled the long edge feeding.

Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on thepaper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not beadded to the paper size.

(1) bizhub C360/C280/C220: Main body(2) Microsoft Windows 98: Windows 98

Microsoft Windows Me: Windows MeMicrosoft Windows NT 4.0: Windows NT 4.0 or Windows NTMicrosoft Windows 2000: Windows 2000Microsoft Windows XP: Windows XPMicrosoft Windows Vista: Windows VistaWhen the description is made in combination of the OSs mentioned above:

Windows 98/MeWindows NT 4.0/2000Windows NT/2000/XP/VistaWindows 98/Me/ NT/2000/XP/Vista

Paper size Feeding direction Notation

A4Long edge feeding A4Short edge feeding A4S

A3 Short edge feeding A3

SERVICE MANUAL

2009.07Ver. 1.0

FIELD SERVICE

Revision historyAfter publication of this service manual, the parts and mechanism may be subject to change forimprovement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine.

When any change has been made to the descriptions in the service manual, a revised version will beissued with a revision mark added as required.

Revision mark: To indicate clearly a specific section revised within text, is shown at the left margin of the

corresponding revised section.The number inside represents the number of times the revision has been made.

To indicate clearly a specific page that contains a revision or revisions, the page number appear-ing at the left or right bottom of the specific page is marked with .The number inside represents the number of times the revision has been made.

NOTERevision marks shown in a page are restricted only to the latest ones with the old ones deleted.

When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.

When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.

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2009/07 1.0 Issue of the first edition

Date Service manual Ver. Revision mark Descriptions of revision

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Field Service Ver. 1.0 Jul. 2009

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CONTENTS

bizhub C360/C280/C220 Main body

OUTLINE1. SYSTEM CONFIGURATION................................................................................... 12. PRODUCT SPECIFICATIONS................................................................................ 3

2.1 Type ...................................................................................................................... 32.2 Functions .............................................................................................................. 42.3 Paper .................................................................................................................... 62.4 Materials ............................................................................................................... 72.5 Print volume.......................................................................................................... 82.6 Machine specifications.......................................................................................... 92.7 Operating environment ......................................................................................... 92.8 Print functions....................................................................................................... 92.9 Scan functions .................................................................................................... 12

MAINTENANCE3. PERIODICAL MIANTENANCE ITEMS ................................................................. 13

3.1 Concept of periodical maintenance .................................................................... 133.1.1 Main body ................................................................................................... 133.1.2 DF-617 ........................................................................................................ 143.1.3 PC-107/207/408.......................................................................................... 153.1.4 JS-505......................................................................................................... 153.1.5 JS-603/FS-527/SD-509/PK-517.................................................................. 153.1.6 FS-529 ........................................................................................................ 16

3.2 Periodical replacement parts list......................................................................... 173.2.1 Main body ................................................................................................... 173.2.2 Option ......................................................................................................... 18

3.3 Periodical cleaning parts list ............................................................................... 193.3.1 Main body ................................................................................................... 193.3.2 Option ......................................................................................................... 19

3.4 Concept of parts life............................................................................................ 203.4.1 Life value of consumables and parts........................................................... 203.4.2 Conditions for life specifications values....................................................... 223.4.3 Control causing inhibited printing for one part when an inhibited-printing

event occurs in another part........................................................................ 224. PERIODICAL MAINTENANCE PROCEDURE ..................................................... 23

4.1 Housing section .................................................................................................. 23

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4.1.1 Replacing the ozone filter ........................................................................... 234.2 Photo conductor section..................................................................................... 24

4.2.1 Replacing the drum unit.............................................................................. 244.3 Charging section ................................................................................................ 27

4.3.1 Cleaning of the electrostatic charger wire................................................... 274.4 Developing section ............................................................................................. 28

4.4.1 Replacing the developing unit..................................................................... 284.5 Toner supply section........................................................................................... 29

4.5.1 Replacing the toner cartridge ..................................................................... 294.6 1st transfer section ............................................................................................. 31

4.6.1 Cleaning of the image transfer entrance guide ........................................... 314.6.2 Cleaning of the IDC registration sensor/MK,YC ......................................... 314.6.3 Replacing the transfer belt unit ................................................................... 32

4.7 2nd transfer/separation section .......................................................................... 344.7.1 Replacing the transfer roller unit ................................................................. 34

4.8 Toner collection section ...................................................................................... 354.8.1 Replacing the waste toner box.................................................................... 354.8.2 Cleaning of the area around the waste toner collecting port ...................... 36

4.9 Paper feed section.............................................................................................. 374.9.1 Replacing the tray 1 feed roller/tray 1 pick-up roller.................................... 374.9.2 Replacing the tray 1 separation roller assy................................................. 394.9.3 Replacing the tray 2 feed roller/tray 2 pick-up roller.................................... 414.9.4 Replacing the tray 2 separation roller assy................................................. 414.9.5 Replacing the manual bypass tray feed roller ............................................. 414.9.6 Replacing the manual bypass tray separation roller assy........................... 43

4.10 Registration section............................................................................................ 454.10.1 Cleaning of the timing roller ........................................................................ 45

4.11 Fusing section .................................................................................................... 454.11.1 Replacing the fusing unit ............................................................................ 45

4.12 Duplex section .................................................................................................... 474.12.1 Cleaning of the duplex transport rollers ...................................................... 47

5. OTHER MAINTENANCE ITEMS .......................................................................... 485.1 Disassembly/adjustment prohibited items .......................................................... 48

5.1.1 CCD unit ..................................................................................................... 485.1.2 PH unit ........................................................................................................ 485.1.3 Fusing unit .................................................................................................. 48

5.2 Notes when transporting the machine................................................................ 495.2.1 Protective materials .................................................................................... 49

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5.3 Disassembly/reassembly parts list...................................................................... 505.4 Cleaning parts list ............................................................................................... 525.5 Disassembly/reassembly procedure................................................................... 53

5.5.1 Front door.................................................................................................... 535.5.2 Left cover .................................................................................................... 535.5.3 Exit tray ....................................................................................................... 545.5.4 Rear right cover........................................................................................... 545.5.5 Upper right cover......................................................................................... 545.5.6 Upper rear cover ......................................................................................... 555.5.7 Lower rear cover/1 ...................................................................................... 555.5.8 Lower rear cover/2 ...................................................................................... 555.5.9 Scanner rear cover...................................................................................... 565.5.10 Scanner right cover ..................................................................................... 565.5.11 Scanner right front cover............................................................................. 575.5.12 USB interface cover .................................................................................... 575.5.13 Scanner left front cover ............................................................................... 575.5.14 Scanner upper front cover........................................................................... 585.5.15 Scanner left cover ....................................................................................... 585.5.16 Scanner upper rear cover ........................................................................... 585.5.17 Scanner front cover..................................................................................... 595.5.18 Slit glass cover ............................................................................................ 605.5.19 Original glass .............................................................................................. 605.5.20 Control panel assy ...................................................................................... 615.5.21 Tray 1 .......................................................................................................... 615.5.22 Tray 2 .......................................................................................................... 625.5.23 Front side relay board cover........................................................................ 635.5.24 Front cover .................................................................................................. 635.5.25 Tray 1 paper feed unit.................................................................................. 645.5.26 Tray 2 paper feed unit.................................................................................. 655.5.27 PH unit ........................................................................................................ 675.5.28 CCD board unit ........................................................................................... 705.5.29 Exposure unit .............................................................................................. 715.5.30 Sub hopper assy ......................................................................................... 735.5.31 Right door assy ........................................................................................... 745.5.32 Manual bypass tray unit .............................................................................. 765.5.33 Regist unit ................................................................................................... 795.5.34 Conveyance unit.......................................................................................... 805.5.35 Hard disk drive (HDD) ................................................................................. 81

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5.5.36 How to open PWB box................................................................................ 825.5.37 Main drive unit ............................................................................................ 845.5.38 Fusing drive unit ......................................................................................... 885.5.39 Hopper drive unit (C/K, Y/M)....................................................................... 905.5.40 Scanner relay board (REYB/SCAN) ........................................................... 915.5.41 Inverter board (INVB).................................................................................. 915.5.42 Machine condition monitor board (MCMB) ................................................. 935.5.43 Front side relay board (FREYB).................................................................. 935.5.44 DC power supply (DCPU)........................................................................... 945.5.45 PH relay board (PHREYB).......................................................................... 955.5.46 Printer control board (PRCB)...................................................................... 965.5.47 Service EEPROM board (SVERB) ............................................................. 975.5.48 MFP board (MFPB)..................................................................................... 995.5.49 High voltage unit (HV)............................................................................... 1025.5.50 SODIMM (DIMM) ...................................................................................... 1035.5.51 NVRAM board (NRB)................................................................................ 1045.5.52 Paper feed tray 1 paper FD sensor board (PSDB/1) ................................ 1045.5.53 Paper feed tray 2 paper FD sensor board (PSDB/2) ................................ 1055.5.54 Paper feed tray 1 LED board, Paper feed tray 2 LED board (LEDB1, LEDB2)

.................................................................................................................. 1065.5.55 Scanner motor (M201).............................................................................. 1075.5.56 Duplex transport motor (M5)..................................................................... 1105.5.57 Toner supply motor/YM, CK (M8, M9) ...................................................... 1125.5.58 Transport motor (M1) ................................................................................ 1135.5.59 Color PC motor (M2)................................................................................. 1145.5.60 Fusing motor (M3) .................................................................................... 1145.5.61 Switchback motor (M4) ............................................................................. 1155.5.62 Fusing pressure roller retraction motor (M11) .......................................... 1155.5.63 Toner cartridge motor/YM (M6)................................................................. 1165.5.64 Toner cartridge motor/CK (M7) ................................................................. 1165.5.65 Color dev. unit engaged motor (M10) ....................................................... 1185.5.66 Paper feed tray 1 lift-up motor (M12) ........................................................ 1195.5.67 Paper feed tray 2 lift-up motor (M13) ........................................................ 1215.5.68 Transfer belt cleaner cooling fan motor (FM6) .......................................... 1215.5.69 Paper feed tray 1 paper feed clutch (CL3) ................................................ 1235.5.70 Paper feed tray 2 vertical transport clutch (CL2) ...................................... 1245.5.71 Paper feed tray 2 paper feed clutch (CL1) ................................................ 1245.5.72 Manual paper feed clutch (CL7)................................................................ 125

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5.5.73 Developing clutch/K (CL6) ........................................................................ 1265.5.74 Registration roller clutch (CL4).................................................................. 1275.5.75 IDC registration sensor shutter solenoid (SD2)......................................... 1285.5.76 IDC registration sensor/MK, YC (IDCS/MK, YC) assy .............................. 1295.5.77 PH window cleaning pad........................................................................... 1305.5.78 Scanner drive cable .................................................................................. 131

5.6 Cleaning procedure .......................................................................................... 1375.6.1 Transfer belt unit........................................................................................ 1375.6.2 PH window ................................................................................................ 1375.6.3 Tray 1 feed roller, tray 1 pick-up roller, tray 1 separation roller .................. 1385.6.4 Tray 2 feed roller, tray 2 pick-up roller, tray 2 separation roller .................. 1395.6.5 Tray 2 transport roller ................................................................................ 1405.6.6 Manual bypass tray feed roller .................................................................. 1405.6.7 Manual bypass tray separation roller ........................................................ 1415.6.8 Original glass ............................................................................................ 1415.6.9 Scanner rails ............................................................................................. 1425.6.10 Mirrors (1st/2nd/3rd) ................................................................................. 1435.6.11 Lens .......................................................................................................... 1435.6.12 CCD sensor .............................................................................................. 144

6. SERVICE TOOL.................................................................................................. 1456.1 Service material list .......................................................................................... 1456.2 CE tool list......................................................................................................... 145

7. FIRMWARE REWRITING ................................................................................... 1467.1 Outline .............................................................................................................. 1467.2 USB memory .................................................................................................... 146

7.2.1 Preparation ............................................................................................... 1467.2.2 Procedure ................................................................................................. 1467.2.3 Action when data transfer fails .................................................................. 149

7.3 Updating the firmware with the Internet ISW.................................................... 1507.3.1 Outline....................................................................................................... 1507.3.2 Service environment ................................................................................. 1507.3.3 Preparations for firmware rewriting ........................................................... 1507.3.4 Firmware rewriting from the control panel................................................. 1537.3.5 Firmware rewriting from the CS Remote Care.......................................... 1557.3.6 Error code list for the Internet ISW............................................................ 156

8. COMMERCIALLY AVAILABLE PARTS................................................................ 1598.1 Installing the key counter .................................................................................. 159

8.1.1 Configuration............................................................................................. 159

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8.1.2 Procedure ................................................................................................. 1598.2 Installing the original size detection 2 sensor (PS205)..................................... 162

8.2.1 Procedure ................................................................................................. 162

ADJUSTMENT/SETTING9. HOW TO USE THE ADJUSTMENT/SETTING SECTION .................................. 16510. UTILITY............................................................................................................... 166

10.1 List of utility mode............................................................................................. 16610.2 Starting/Exiting ................................................................................................. 179

10.2.1 Starting procedure .................................................................................... 17910.2.2 Exiting procedure...................................................................................... 179

10.3 Touch Panel Adjustment................................................................................... 18010.4 One-Touch User Box Registration .................................................................... 181

10.4.1 Create One-Touch destination-Address Book (Public)/(Personal) ............ 18110.4.2 Create One-Touch destination-Group....................................................... 18210.4.3 Create One-Touch destination-E-mail Settings......................................... 18310.4.4 Create User Box ....................................................................................... 18310.4.5 Create User Box-Public/Personal User Box.............................................. 18310.4.6 Create User Box-Bulletin Board User Box ................................................ 18410.4.7 Create User Box-Relay User Box ............................................................. 18410.4.8 Limiting Access to Destinations ................................................................ 18510.4.9 Limiting Access to Destinations-Apply Levels/Groups to Destinations ..... 185

10.5 User Settings.................................................................................................... 18610.5.1 System Settings-Language Selection....................................................... 18610.5.2 System Settings-Measurement Unit Settings ........................................... 18610.5.3 System Settings-Paper Tray Settings........................................................ 18610.5.4 System Settings-Auto Color Level Adjust. ................................................ 18710.5.5 System Settings-Power Save Settings...................................................... 18710.5.6 System Settings-Output Settings.............................................................. 18810.5.7 System Settings-AE Level Adjustment ..................................................... 18910.5.8 System Settings-Auto Paper Select for Small Original ............................. 18910.5.9 System Settings-Blank Page Print Settings.............................................. 18910.5.10 System Settings-Page Number Print Position .......................................... 19010.5.11 System Settings-Select Keyboard ............................................................ 19010.5.12 Custom Display Settings-Copier Settings................................................. 19110.5.13 Custom Display Settings-Scan/Fax Settings ............................................ 19210.5.14 Custom Display Settings-User Box Settings............................................. 19310.5.15 Custom Display Settings-Copy Screen..................................................... 194

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10.5.16 Custom Display Settings-Fax Active Screen............................................. 19410.5.17 Custom Display Settings-Color Selection Settings ................................... 19410.5.18 Custom Display Settings-Left Panel Display Default................................. 19510.5.19 Custom Display Settings-Search Option Settings..................................... 19510.5.20 Copier Settings-Auto Booklet ON when Fold & Staple ............................. 19510.5.21 Copier Settings-Auto Zoom for Combine/Booklet ..................................... 19510.5.22 Copier Settings-Auto Sort/Group Selection .............................................. 19610.5.23 Copier Settings-Default Copy Settings...................................................... 19610.5.24 Copier Settings-Default Enlarge Display Settings..................................... 19710.5.25 Copier Settings-When AMS Direction is Incorrect .................................... 19710.5.26 Copier Settings-Separate Scan Output Method........................................ 19710.5.27 Copier Settings-Enlargement Rotation ..................................................... 19810.5.28 Copier Settings-Auto Zoom (Platen) ......................................................... 19810.5.29 Copier Settings-Auto Zoom (ADF) ............................................................ 19810.5.30 Copier Settings-Specify Default Tray when APS Off ................................. 19810.5.31 Copier Settings-Select Tray for Insert Sheet ............................................. 19910.5.32 Copier Settings-Print Jobs During Copy Operation................................... 19910.5.33 Copier Settings-Automatic Image Rotation ............................................... 19910.5.34 Copier Settings-Finishing Program ........................................................... 19910.5.35 Copier Settings-Card Shot Settings .......................................................... 20010.5.36 Scan/Fax Settings-JPEG Compression Level ........................................... 20010.5.37 Scan/Fax Settings-Black Compression Level............................................ 20010.5.38 Scan/Fax Settings-TWAIN Lock Time....................................................... 20110.5.39 Scan/Fax Settings-Default Scan/Fax Settings........................................... 20110.5.40 Scan/Fax Settings-Default Enlarge Display Settings ................................ 20210.5.41 Scan/Fax Settings-Compact PDF/XPS Compression Level ..................... 20210.5.42 Scan/Fax Settings-Color TIFF Type .......................................................... 20210.5.43 Scan/Fax Settings-OCR Operation Setting............................................... 20310.5.44 Scan/Fax Settings-Graphic Outlining ........................................................ 20310.5.45 Printer Settings-Basic Settings ................................................................. 20310.5.46 Printer Settings-Paper Setting................................................................... 20510.5.47 Printer Settings-PCL Settings ................................................................... 20710.5.48 Printer Settings-PS Setting ....................................................................... 20810.5.49 Printer Settings-XPS Settings ................................................................... 20910.5.50 Printer Settings-Print Reports ................................................................... 21010.5.51 Printer Settings-TIFF Image Paper Setting ............................................... 21010.5.52 Change Password ..................................................................................... 211

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10.5.53 Change E-mail Address............................................................................ 21110.5.54 Change Icon ............................................................................................. 21110.5.55 Register Authentication Settings............................................................... 21210.5.56 Registered Application Setting-Default Application Selection................... 21210.5.57 Cellular Phone/PDA Setting-Link File Error Notification ........................... 21210.5.58 Cellular Phone/PDA Setting-Proxy Server Use ........................................ 21210.5.59 Cellular Phone/PDA Setting-Print Settings ............................................... 212

10.6 Administrator Settings ...................................................................................... 21310.6.1 System Settings-Power Save Settings...................................................... 21310.6.2 System Settings-Output Settings.............................................................. 21410.6.3 System Settings-Date/Time Settings ........................................................ 21510.6.4 System Settings-Daylight Saving Time..................................................... 21510.6.5 System Settings-Weekly Timer Settings................................................... 21610.6.6 System Settings-Restrict User Access ..................................................... 21710.6.7 System Settings-Expert Adjustment ......................................................... 21910.6.8 System Settings-List/Counter ................................................................... 24610.6.9 System Settings-Reset Settings ............................................................... 24710.6.10 System Settings-User Box Settings.......................................................... 24910.6.11 System Settings-Standard Size Setting.................................................... 25110.6.12 System Settings-Stamp Settings .............................................................. 25210.6.13 System Settings-Blank Page Print Settings.............................................. 25210.6.14 System Settings-Application Key Settings ................................................ 25210.6.15 System Settings-Skip Job Operation Settings .......................................... 25310.6.16 System Settings-Default Bypass Paper Type Setting ............................... 25310.6.17 System Settings-Page Number Print Position .......................................... 25310.6.18 System Settings-Advanced Preview Setting............................................. 25310.6.19 Administrator/Machine Settings-Administrator Registration...................... 25310.6.20 Administrator/Machine Settings-Input Machine Address .......................... 25410.6.21 One-Touch/User Box Registration-Create One-Touch Destination........... 25410.6.22 One-Touch/User Box Registration-Create User Box................................. 25610.6.23 One-Touch/User Box Registration-One-Touch/User Box Registration List 25710.6.24 One-Touch/User Box Registration-Maximum Number of User Boxes ...... 25810.6.25 User Authentication/Account Track-General Settings ............................... 25810.6.26 User Authentication/Account Track-User Authentication Setting .............. 26110.6.27 User Authentication/Account Track-Account Track Setting ....................... 26310.6.28 User Authentication/Account Track-Print without Authentication .............. 26310.6.29 User Authentication/Account Track-Print Counter List .............................. 264

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10.6.30 User Authentication/Account Track-External Server Settings ................... 26410.6.31 User Authentication/Account Track-Limiting Access to Destinations ........ 26410.6.32 User Authentication/Account Track-Authentication Device Settings.......... 26510.6.33 User Authentication/Account Track-Auth/Acct Track Common Setting...... 26610.6.34 User Authentication/Account Track-Scan to Home Settings ..................... 26610.6.35 User Authentication/Account Track-Scan to Authorized Folder Settings... 26710.6.36 Network Settings-TCP/IP Settings ............................................................ 26710.6.37 Network Setting-NetWare Settings ........................................................... 27310.6.38 Network Settings-http Server Settings ...................................................... 27610.6.39 Network Settings-FTP Settings................................................................. 27810.6.40 Network Settings-SMB Setting.................................................................. 27910.6.41 Network Settings-LDAP Settings .............................................................. 28110.6.42 Network Settings-E-mail Settings ............................................................. 28610.6.43 Network Settings-SNMP Setting ............................................................... 29310.6.44 Network Settings-AppleTalk Settings ........................................................ 29710.6.45 Network Settings-Bonjour Setting ............................................................. 29710.6.46 Network Settings-TCP Socket Settings..................................................... 29810.6.47 Network Settings-Network Fax Setting ..................................................... 29910.6.48 Network Settings-WebDAV Settings ......................................................... 30010.6.49 Network Settings-Web Service Settings ................................................... 30210.6.50 Network Settings-SSDP Settings.............................................................. 30510.6.51 Network Settings-Detail Settings .............................................................. 30510.6.52 Network Settings-IEEE802.1X Authentication Settings ............................ 31010.6.53 Network Settings-Web Browser Setting .................................................... 31010.6.54 Network Settings-Bluetooth Setting .......................................................... 31110.6.55 Copier Settings-Auto Zoom (Platen) ......................................................... 31110.6.56 Copier Settings-Auto Zoom (ADF) ............................................................ 31110.6.57 Copier Settings-Specify Default Tray when APS OFF............................... 31110.6.58 Copier Settings-Select Tray for Insert Sheet ............................................. 31110.6.59 Copier Settings-Print Jobs During Copy Operation................................... 31210.6.60 Copier Settings-Automatic Image Rotation ............................................... 31210.6.61 Copier Settings-Card Shot Settings .......................................................... 31210.6.62 Printer Settings-USB Timeout................................................................... 31310.6.63 Printer Settings-Network Timeout ............................................................. 31310.6.64 Printer Settings-Print XPS Errors.............................................................. 31310.6.65 Printer Settings-PSWC Direct Print........................................................... 31310.6.66 Fax Settings .............................................................................................. 314

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10.6.67 Fax Settings-Header Information .............................................................. 31410.6.68 Fax Settings-Header/Footer Position ........................................................ 31410.6.69 Fax Settings-Line Parameter Setting ........................................................ 31510.6.70 Fax Settings-TX/RX Settings .................................................................... 31610.6.71 Fax Settings-Function Settings ................................................................. 31810.6.72 Fax Settings-PBX Connection Setting ...................................................... 32210.6.73 Fax Settings-Report Settings.................................................................... 32210.6.74 Fax Settings-Job Settings List .................................................................. 32510.6.75 Fax Settings-Multi Lines Settings.............................................................. 32610.6.76 Fax Settings-Network Fax Settings........................................................... 32710.6.77 System Connection-OpenAPI Settings..................................................... 33010.6.78 System Connection-Call Remote Center.................................................. 33210.6.79 System Connection-Automatic Prefix/Suffix Setting ................................. 33210.6.80 System Connection-Printer Information.................................................... 33210.6.81 System Connection-Cellular Phone/PDA Setting ..................................... 33210.6.82 Security Settings-Administrator Password................................................ 33310.6.83 Security Settings-User Box Admin. Setting .............................................. 33310.6.84 Security Settings-Administrator Security Levels ....................................... 33410.6.85 Security Settings-Security Details ............................................................ 33410.6.86 Security Settings-Enhanced Security Mode ............................................. 34010.6.87 Security Settings-HDD Settings................................................................ 34110.6.88 Security Settings-Function Management Setting...................................... 34510.6.89 Security Settings-Stamp Settings ............................................................. 34610.6.90 Security Settings-Image Log Transfer Settings......................................... 34710.6.91 Security Settings-Driver Password Encryption Setting ............................. 34710.6.92 License Settings-Get Request Code ........................................................ 34810.6.93 License Settings-Install License ............................................................... 34810.6.94 License Settings-List of Enabled Functions.............................................. 34810.6.95 OpenAPI Authentication Management-Restriction Code Setting ............. 349

10.7 Banner Printing................................................................................................. 34910.8 My Panel Settings............................................................................................. 35010.9 Device Information............................................................................................ 350

11. ADJUSTMENT ITEM LIST.................................................................................. 35212. SERVICE MODE................................................................................................. 354

12.1 List of service mode ......................................................................................... 35412.2 Starting/Exiting ................................................................................................. 359

12.2.1 Starting procedure .................................................................................... 35912.3 Date/Time Input mode...................................................................................... 360

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12.4 Machine ............................................................................................................ 36112.4.1 Fusing Temperature .................................................................................. 36112.4.2 Fusing Transport Speed............................................................................ 36212.4.3 Org. Size Detecting Sensor Adj. ............................................................... 36212.4.4 Printer Area-Leading Edge Adjustment .................................................... 36312.4.5 Printer Area-Centering .............................................................................. 36412.4.6 Printer Area-Leading Edge Adj. (Duplex Side 2)....................................... 36512.4.7 Printer Area-Centering (Duplex 2nd Side) ................................................ 36612.4.8 Printer Area-Paper Feed Direction Adj...................................................... 36712.4.9 Tray Printing Position: Tip.......................................................................... 36812.4.10 Scan Area ................................................................................................. 36912.4.11 Scan Area-Image Position: Leading Edge ................................................ 37012.4.12 Scan Area-Image Position: Side Edge...................................................... 37112.4.13 Scan Area-Cross Direction Adjustment .................................................... 37212.4.14 Scan Area-Feed Direction Adjustment...................................................... 37312.4.15 Printer Resist Loop ................................................................................... 37412.4.16 Color Registration Adjustment-Cyan, Magenta, Yellow............................. 37512.4.17 Exhaust fan Stop Delay............................................................................. 37612.4.18 Skew adjustment-Skew adjustment .......................................................... 37612.4.19 Skew adjustment-Skew adjustment reset ................................................. 37712.4.20 Manual Bypass Tray Adjustment ............................................................... 37812.4.21 Lead Edge Erase Adjustment ................................................................... 37912.4.22 Split Line Prior Detection .......................................................................... 37912.4.23 Non-Image Area Erase Check .................................................................. 380

12.5 Firmware Version.............................................................................................. 38012.6 Imaging Process Adjustment ............................................................................ 381

12.6.1 Gradation Adjust ....................................................................................... 38112.6.2 D Max Density........................................................................................... 38212.6.3 Background Voltage Margin ...................................................................... 38312.6.4 Transfer Output Fine Adjustment-Primary transfer adj. ............................. 38412.6.5 Transfer Output Fine Adjustment-Secondary transfer adj. ........................ 38512.6.6 Stabilizer-Stabilization Only ...................................................................... 38512.6.7 Stabilizer-Initialize+Image Stabilization..................................................... 38612.6.8 Thick Paper Density Adjustment ............................................................... 38612.6.9 Paper separation adjustment .................................................................... 38712.6.10 TCR Toner Supply..................................................................................... 38712.6.11 Monochrome Density Adjustment ............................................................. 38812.6.12 Development AC Voltage Choice .............................................................. 388

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12.7 CS Remote Care .............................................................................................. 38912.7.1 Outlines..................................................................................................... 38912.7.2 Setting up the CS Remote Care ............................................................... 38912.7.3 Software SW setting for CS Remote Care................................................ 39412.7.4 Setup confirmation.................................................................................... 40312.7.5 Calling the maintenance ........................................................................... 40312.7.6 Calling the center from the administrator.................................................. 40412.7.7 Checking the transmission log.................................................................. 40412.7.8 Detail on settings ...................................................................................... 40412.7.9 List of the CS Remote Care error code .................................................... 41312.7.10 Troubleshooting for CS Remote Care ....................................................... 42012.7.11 CS Remote Care Operation under Enhanced Security Mode .................. 420

12.8 System 1 .......................................................................................................... 42112.8.1 Marketing Area ......................................................................................... 42112.8.2 Tel/Fax Number......................................................................................... 42212.8.3 Serial Number........................................................................................... 42212.8.4 No Sleep ................................................................................................... 42312.8.5 Foolscap Size Setting ............................................................................... 42312.8.6 Original Size Detection ............................................................................. 42312.8.7 Install Date................................................................................................ 42412.8.8 Initialization-Clear All Data........................................................................ 42412.8.9 Initialization-Clear Individual Data ............................................................ 42412.8.10 Initialization-System Error Clear ............................................................... 42612.8.11 Trouble Isolation........................................................................................ 42612.8.12 Post card transfer table ............................................................................. 42712.8.13 Change Warm Up time ............................................................................. 42712.8.14 Machine State LED Setting....................................................................... 429

12.9 System 2 .......................................................................................................... 43012.9.1 HDD.......................................................................................................... 43012.9.2 Image Controller Setting ........................................................................... 43012.9.3 Option Board Status ................................................................................. 43112.9.4 Consumable Life Reminder ...................................................................... 43112.9.5 Unit Change.............................................................................................. 43212.9.6 Software Switch Setting............................................................................ 43212.9.7 Software Switch Setting-Setting items in the software switch setting ....... 43212.9.8 Scan Caribration ....................................................................................... 43312.9.9 LCT Paper Size Setting ............................................................................ 43312.9.10 Line Mag Setting....................................................................................... 433

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12.9.11 Data Capture............................................................................................. 43412.9.12 Split Line Detect. Setting-Prior Detection.................................................. 43612.9.13 Split Line Detect. Setting-Warning Level................................................... 43712.9.14 Split Line Detect. Setting-Feed Cleaning Setting ...................................... 43712.9.15 Stamp........................................................................................................ 43712.9.16 Network Fax Settings ................................................................................ 43812.9.17 Image Stabilization Setting ....................................................................... 43812.9.18 User Paper Settings .................................................................................. 43912.9.19 Coverage Rate Screen.............................................................................. 44012.9.20 JAM Code Display Setting ........................................................................ 44012.9.21 BootUp Screen.......................................................................................... 44112.9.22 Install Data ................................................................................................ 44212.9.23 Bluetooth Settings..................................................................................... 442

12.10 Counter ............................................................................................................. 44312.10.1 Common procedure .................................................................................. 44312.10.2 Life ............................................................................................................ 44312.10.3 Service Call Counter ................................................................................. 44512.10.4 Section Service Call.................................................................................. 44512.10.5 Warning..................................................................................................... 44512.10.6 Maintenance ............................................................................................. 44512.10.7 Service Total ............................................................................................. 44612.10.8 Counter of Each Mode .............................................................................. 44612.10.9 Service Call History (Data) ....................................................................... 44712.10.10 ADF Paper Pages ..................................................................................... 44712.10.11 Paper Jam History..................................................................................... 44712.10.12 Fax Connection Error ................................................................................ 44712.10.13 Split Line Counter ..................................................................................... 44712.10.14 Parts Counter (Fixed)................................................................................ 44712.10.15 Jam ........................................................................................................... 44812.10.16 Section JAM.............................................................................................. 448

12.11 List Output ........................................................................................................ 44812.11.1 Machine Management List ................................................

service manual c280 c360 c220

Documents

service manual2009

s notice

important warning items

option lk

v2102103 v2105outline

safety warnings