service brochure

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Maintenance and Support Trust us to Care

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James and Giles Maintenance brochure

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Page 1: Service Brochure

Tel: +44 (0) 20 7250 1001 Fax: +44 (0) 20 7250 1101

James and Giles Ltd

74 Clerkenwell Road, London, EC1M 5QA

James and Giles wish to thank all our clients who kindly allowed their homes to be photographed for this brochure.

www.jamesandgiles.com

"A company should be judged not just on the service they provide during a project, but on the support they give long after a project is finished"

Giles Sutton, Managing Director, James and Giles

Maintenance and SupportTrust us to Care

Page 2: Service Brochure

Maintenance and Support

• Remote diagnostics

• Offsite maintenance

• Regular onsite preventative maintenance

• Support line

• Cost effective implementation of minor changes

Repairs and Servicing

• Prioritised callouts

• Replacement loan equipment service

• Automatic software updates

System Health-check

• Fixed cost visit

• Complete assessment of your system

• Explanation of how problems will be addressed

• Technical report highlighting areas for action

James and Giles provide maintenance and support to residential and commercial clients across Europe. Always on-call, our experienced managers, engineers and programmers deliver an unmatched level of customer care and attention to provide you with the peace of mind you deserve.

Complete technology maintenance and supportSupported Systems

• Control and touchscreen systems

• Home cinema and projectors

• Data networks

• Telecoms

• Lighting control systems

• HVAC integration

• Security and CCTV integration

• Music and television systems

• Integrated door entry and intercom

Technology Partners™

Page 3: Service Brochure

Tel: +44 (0) 20 7250 1001 Fax: +44 (0) 20 7250 1101

James and Giles Ltd

74 Clerkenwell Road, London, EC1M 5QA

James and Giles wish to thank all our clients who kindly allowed their homes to be photographed for this brochure.

www.jamesandgiles.com

"A company should be judged not just on the service they provide during a project, but on the support they give long after a project is finished"

Giles Sutton, Managing Director, James and Giles

Maintenance and SupportTrust us to Care