Servant LeadershipLead Like Jesus

Office of Formation & DiscipleshipArchdiocese of Atlanta O

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Leadership PrayerLeadership is hard to define.Lord, let us be the ones to define it with justice.

Leadership is like a handful of water.Lord, let us be the people to share with those who thirst.

Leadership is not about watching and correcting.Lord, let us remember it is about listening and connecting.

Leadership is not about telling people what to do.Lord, let us first find out what people want.

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Leadership Prayer

Leadership is less about the love of powerand more about the power of love.

Lord, as we continue to undertake the role of leader let us be affirmed by the servant leadership we witness in your son Jesus. Let us walk in the path He has set and let those who will, follow.

Let our greatest passion be…compassion.Our greatest strength…love.Our greatest victory…the reward of peace.In leading, let us never fail to follow.In loving, let us never fail. Amen.

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Qualify the TopicServant Leadership…Lead Like Jesus• Session will cover two aspects of Servant

Leadership1. Review of Servant Leadership Principles

• Not unique to religion• Style of leadership used universally in

business, education, government, sports

2. Discuss how Jesus applied Servant Leadership

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Why Servant Leadership Now?

• We have a new Pope, meaningful change is on the way • Parish life today is more “DYNAMIC” than ever before• Must prepare for new challenges and opportunities

• Secular influences eroding faith formation• Multi-cultural parishes are now the norm• Impact of change on the traditional family

structure• Technology revolutionizing communication,

teaching and learning• Priest shortage puts new strain on parishes• 1st Amendment assault by the Federal

government• Continuing loss of Catholics, especially our

youth• 10% of global population are now “former”

Catholics• Economic difference between rich & poor

• Bishops of the world will convene this year to address these and other challenges

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Bottom Line

• We Catholics must learn how to be more EFFECTIVE LEADERS

• By emulating SERVANT LEADER concepts

• Developed by the Greatest Leader of All Time…Jesus Christ

• The model for Servant Leadership Offi

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Overview of Servant Leadership

• Servant Leadership is a BIG topic.• We can’t do it justice in one session.• We will focus on the principles.• Provide a foundation for additional

personal exploration.

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What is Servant Leadership?

• Servant leadership is a philosophy or style of leadership• 3 Traditional Styles of Leadership: Autocratic (do

as I say), Democratic (do as I do), Laissez-Faire (do as you choose)

• Servant Leadership is a DIFFERENT STYLE of Leadership, not new, but not used much• Key Difference: the leader SERVES the needs of

the followers, rather than BEING SERVED • It turns the traditional Leadership Pyramid

upside down.9

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Leadership Pyramid

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Followers

Leader

Leader

Followers

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Types of LeadershipTraditional vs. Servant

• Traditional Leader–manages from ”top to bottom” • Exercises power and control• Most large company CEOs are traditional leaders

• Servant Leader—leads from “bottom to top”• Serves rather than controls• Servant Leader focuses on the people

• Shares power• Puts the needs of others first • Helps people develop and perform to their

highest potential• Jesus was the consummate servant leader 11

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Derivation of the Term

The phrase “servant leadership” was first coined by Robert K. Greenleaf in The Servant as Leader, an essay published in 1970.

• Greenleaf researched what made some leaders great, including Jesus Christ

• Compiled 10 Principles or Characteristics of Servant Leadership 12

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Ten Principles of Servant Leadershipby Robert Greenleaf

1. Listening - listen receptively to what is being said (and not said)

2. Empathy - put yourself in the shoes of the other person

3. Healing – desire to be compassionate4. Awareness – tune in to what is happening

around you5. Persuasive – build consensus. Convince vs.

coerce compliance 13

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Ten Principles of Servant Leadershipby Robert Greenleaf

6. Conceptualize – conceive a desirable vision, then lead in that direction

7. Foresight – look into the future and anticipate the likely impact of current decisions

8. Stewardship – acknowledge and care for God’s gifts9. Cultivate Followers– help followers grow beyond their

current skill levels 10. Build Community – create a deeper desire for

belonging, a bond that goes beyond a traditional organization

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Examples of Servant Leaders in the Corporate World

Servant Leadership is NOT theory, it works in corporate practice.

• Southwest Airlines • Herb Kelleher, Founding CEO• People focused, management by walking around• Always put people first, genuinely concerned• Developed true teamwork

• Chick-fil-A• Spiritual foundation of Truett Cathy, Founder• Corporate Purpose: To glorify God by being a faithful steward of all

that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.

• Closed on Sundays• 5 P’s of Marketing: product, price, place, promotion…people

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Servant Leaders

• Religion• Jesus Christ• Pope Francis• Pope John Paul II• Pope John XXIII• Martin Luther King• Mother Teresa• Billy Graham

• Other Areas• Abraham Lincoln• Winston Churchill• FDR• Nelson Mandela• Vince Lombardi• John Wooten• George Washington

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Biblical Foundation for Servant Leadership

• Matthew 20:25-28…Jesus called them together and said, "You know that the rulers of the Gentiles lord it over them, and their high officials exercise authority over them. Not so with you. Instead, whoever wants to become great among you must be your servant”.

• …”and whoever wants to be first must be your slave- just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many”.

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Consummate Act of Servitude

The consummate act of servant leadership was the washing of the feet of the apostles.• John 13:3-15…Jesus got up from the meal, took off his outer

clothing, and wrapped a towel around his waist. He poured water into a basin and began to wash his disciples' feet, drying them with the towel.

• …When he had finished washing their feet, he asked, "Do you understand what I have done for you? You call me 'Teacher' and 'Lord,' and rightly so, for that is what I am. Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. I have set you an example that you should do as I have done for you.” 18

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Symbolism of Washing Feet

• The washing of feet was a common practice upon entering a home• Background • It was the task of a servant or slave• When Jesus assumed this role, the disciples

were probably stunned by this act of humility

1. Jesus’ basic motivation was love 2. He voluntarily became their servant 3. He set an example for servant leadership

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The Greatest Leader of All Time

• Jesus was the greatest leader of all time. • Think about what he accomplished in just

three years of public ministry. • His leadership created a church that has

existed for 2000 years.• What other institution has lasted this long?• What other leader has touched the lives of

billions of people for over 20 centuries?• Why would we not want to emulate His style?

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What me, a Servant Leader?

• Everyone has a leadership role: a mother, father, guardian, executive, manager, supervisor, ministry head, neighborhood or community leader.

• We can all learn how to lead more effectively. • You already know the question, “WWJD—what

would Jesus do?”• Now ask, “HWJDI—how would Jesus do it?”• Place more emphasis on the “heart” when making

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How Can We Learn to Lead Like Jesus?

There are TEN practices or characteristics that Jesus used in applying Servant Leadership. These practices can be studied and emulated by leaders at all levels.

*Group Participation: Your task during this exercise is to think about events in the Bible that illustrate how Jesus used the ten practices of Servant Leadership.

When I say “first miracle”, you respond…

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Learning to Lead Like Jesus

1. Values diverse opinions• Seeks other points of view• Accepts new and contrary opinions• Example from the Bible?

• He surrounded himself with a diverse group of followers.

• He preached a message of salvation for everyone, Jew and Gentile.

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Learning to Lead Like Jesus

2. Creates a culture of trust• Takes a person’s word at face value• Believes that everyone will fulfill their roles • Example from the Bible?

• Jesus trusted the Apostles with the overwhelming task of establishing the Church and spreading Christianity.

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Learning to Lead Like Jesus

3. Develops other leaders• Teaches others to lead by example • Delegates responsibility and authority• Example from the Bible?

• He took a group of rag tag fishermen, farmers and tax collectors and turned them into consummate Evangelists.• Peter, the fisherman, became the Rock upon

which He built the Church.• Saul, the persecutor became Paul, the

Evangelist.25

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Learning to Lead Like Jesus

4. Helps people with life issues• Listens and shows compassion • Concern for the total well-being of an

individual• Example from the Bible?

• Samaritan woman at the well• Curing the blind man and other miracles

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Learning to Lead Like Jesus

5. Encourages followers• Creates a “can do” attitude• Plays the role of the “Cheer Leader”• Example from the Bible?

• Asks Peter to “walk on water”• Post-Resurrection appearances

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Learning to Lead Like Jesus

6. Sells instead of tells• Makes them want to do it • Persuades rather than commands• Example from the Bible?

• The Sermon on the Mount • Use of parables

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Learning to Lead Like Jesus

7. Thinks “you,” not “me.”• Selfless, focus on others • Emphasis on “we” versus “me”• Exhibits empathy• Example from the Bible?

• Incarnation • The Passion & Death of Jesus

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Learning to Lead Like Jesus

8. Thinks long-term• Thinks about the future• Keeps a foot in the present • Example from the Bible?

• Creation of the Role of Peter, the First Pope• Gospels of Matthew, Mark, Luke & John

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Learning to Lead Like Jesus

9. Acts with humility• Doesn’t need a title or signs of power• Follows the Golden Rule • Willing to do whatever it takes • Instinctively assumes the role of the “servant”. • Example from the Bible?

• “Are you the King of the Jews? Thou sayeth it.”• The Birth of Jesus• Devil’s temptation on the mountain

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Learning to Lead Like Jesus

10. Never Loses Sight of the Mission • Maintains the perspective• Plans effectively• Establishes priorities • Example from the Bible?

• Crucifixion, the Ultimate Sacrifice to Open the Gates of Heaven for all mankind

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New Dimensions of Servant Leadership

Servant Leadership has evolved over time.• First came “Servant Leadership”• Then came the application of “Lead Like Jesus “

• The latest evolution is a new model called “S3” *

• It creates a three dimensional model of the Servant Leader:

• Servant…provider of service • Steward…guardian of God’s gifts• Shepherd…protector of the served

*Based on the work of Dr. Owen Phelps, Yeshiva Institute, and his book, “The Catholic Vision for Leading Like Jesus.”

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Role of Servant

• To serve, not to be served• To provide, not to be provided for• To help, not to be helped

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Role of Steward

• Holds a position of service • Employee• Parent• Parishioner

• Assumes responsibility for another’s property• Caretaker or landlord• Pastor• Parish leader

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Role of Shepherd

• Protector of the “sheep” • Provider of nourishment • Source of love and comfort • Shepherd role requires that we love those

we serve as a prerequisite to serving• “I am the good shepherd. The good

shepherd lays down his life for the sheep.” ~John 10:11

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The S3 Model of Leadership• Blends three inter-related roles of the

leader:• Servant…provider of service • Steward…guardian of God’s gifts• Shepherd…protector of those who are

served and loved

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SummaryJesus was the most successful leader of all time. We can

emulate His actions by following the ten practices He used. .

1. Value diverse opinions2. Cultivate trust3. Develop other leaders4. Help people with life

issues5. Offer encouragement

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6. Sell instead of tell7. Place ‘you’ ahead of

‘me’8. Think long term9. Act with humility10. Never lose sight of

mission & goal

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The Next Step

• You won’t comprehend Servant Leadership in an hour of discussion.

• If you want to learn more, we suggest three books:• The Servant Leader by Ken Blanchard & Phil

Hodges

• Lead Like Jesus also by Blanchard & Hodges

• The Catholic Vision for Leading Like Jesus by Owen Phelps, Ph.D.

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Group Exercise #1

Share a story about

the BEST Servant

Leader that you have

encountered in your career.

Then identify the characteristi

cs that made them an Effective

Servant Leader.

Value diverse opinions

Cultivate trustDevelop other

leadersHelp people

with life issuesOffer

encouragement Sell instead of

tellPlace ‘you’

ahead of ‘me’Think long term

Act with humility

Never lose sight of mission

& goal

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Group Exercise #2

Negativity is the enemy of Servant LeadershipIdentify a person in your experience (NOT by name) who was the most negativeThen specify which type they were from the list below

Negativity Types

1. The Resisters--They rail against anything different

2. The Wobbly —They are constantly shifting moods and expect others to adjust to them

3. The Gossipers--They spread rumors and tell inappropriate personal tidbits

4. The Blamers—They are constantly blaming others.

5. The Victims—They believe people are out to get them

6. The Adhesives--They can’t let go, even things that happened years ago

7. The Pessimists--They always expect the worst case scenario

8. The Boilers—They will blow over the slightest provocation

9. The Complainers—They feel everything is wrong or will soon go wrong

10. The Choosers—They are constantly pitting one group against another

11. The Detached-- They feel most everything is dumb or beneath them

12. The Self-Absorbed--They are constantly grabbing credit or attention

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Conclusion

• Questions or comments?• The best test of a servant leader is:

• Do those served grow as persons? • Do they, while being served, become

healthier, wiser, freer, more autonomous, more likely themselves to become servant leaders?

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Servant Leadership

You too can learn toLead Like Jesus

Thank You!43