serious adverse events jul period l target 60 actual 0 espi 5: … · 2016. 8. 18. · jul-12...

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Jul-12 Quality & Safety Governance Summary Report Jul-2016 (2016/17 Financial Year) In the Right Way Period Target Actual Serious Adverse Events Jul 0 3 Compliments Jul 28 40 Complaints Jul 0 41 95% 100% Responded to Within 20 Days (Jun-2016) Past 12 Month Trend Oldest -> Most Recent 0% 50% 100% At the Right Time Target Actual Data as at 11-Jul- 2016 ESPI 1: Referrals Processed Within 10 Days > 90% 94.3% ESPI 2: FSA Wait + 4 Months < 1.5% 1.2% ESPI 5: Access to Treatment < 4% 0.4% Theatre Cancellations 0 57 2015-16 Q3 Target Actual ED Stays < 6 Hours > 95% 96% Trend Trend 0 100 70% 95% 70% 90% 0.0% 1.5% 0% 4% By the Right Person Period Target Actual Nursing Clinical Hours per Patient Day Jul 6.14 6.39 Nursing Clinical Variance HPPD % Jul 10% 12% Appraisals Completed and Recorded Jul 90.0% 69.1% Past 12 Month Trend Oldest -> Most Recent 8 7 3 3 4 10 7 6 4 5 3 3 7 9 11 10 9 7 9 8 12 10 11 11 5 4 6 7 7 3 4 6 4 5 6 6 0% 50% 100% 90% 0% 50% 100% In the Right Place Period Target Actual Average Length of Stay (Days) Jul A 2.37 E 1.59 3.12 Virtual: Practical FSA Percentage Jul 7.77% 10.55% Outliers Jul 0.0% 10.0% Day Stay Ward Overnight Jul 0 0 Past 12 Month Trend Oldest -> Most Recent 0% 0% 10% 20% 0 0 5 10 6.1-1

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Page 1: Serious Adverse Events Jul Period l Target 60 Actual 0 ESPI 5: … · 2016. 8. 18. · Jul-12 Quality & Safety Governance Summary Report Jul-2016 (2016/17 Financial Year) In the Right

Jul-12

Quality & Safety Governance Summary Report Jul-2016 (2016/17 Financial Year)

In the Right

WayPeriod Target Actual

Serious Adverse Events Jul 0 3

Compliments Jul 28 40

Complaints Jul 0 41

95% 100% Responded to Within 20 Days

(Jun-2016)

Past 12 Month Trend

Oldest -> Most Recent

0

10

20

30

40

50

60

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

0

10

20

30

40

50

60

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

0% 50% 100%

1

At the Right

TimeTarget Actual

Data as at 11-Jul-

2016

ESPI 1: Referrals

Processed Within 10 Days> 90% 94.3%

ESPI 2: FSA Wait

+ 4 Months< 1.5% 1.2%

ESPI 5: Access to

Treatment< 4% 0.4%

Theatre Cancellations 0 57

2015-16 Q3 Target Actual

ED Stays < 6 Hours > 95% 96%

Trend

Trend

0

100

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

70%

95%

201 4-1 5 Q4 201 5-1 6 Q1 201 5-1 6 Q2 201 5-1 6 Q3

70%

90%

42, 226 42, 258 42, 285 42, 319 42, 348 42, 015 42, 411 42, 439 42, 471 42, 501 42, 531 42, 562

0.0%

1.5%

42, 226 42, 258 42, 285 42, 319 42, 348 42, 015 42, 411 42, 439 42, 471 42, 501 42, 531 42, 562

0%

4%

42, 226 42, 258 42, 285 42, 319 42, 348 42, 015 42, 411 42, 439 42, 471 42, 501 42, 531 42, 562

By the Right

PersonPeriod Target Actual

Nursing Clinical Hours per

Patient DayJul 6.14 6.39

Nursing Clinical

Variance HPPD %Jul 10% 12%

Appraisals Completed

and RecordedJul 90.0% 69.1%

Past 12 Month Trend

Oldest -> Most Recent

8 73 3 4

107 6 4 5 3 3

7 911 10 9

79

8 12 1011 11

5 4 6 7 73 4 6 4 5 6 6

0%

50%

100%

422 17.00 422 48.00 422 78.00 423 09.00 423 39.00 423 70.00 424 01.00 424 30.00 424 61.00 424 91.00 425 22.00 425 52.00

90%

0%

50%

100%

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

In the Right

PlacePeriod Target Actual

Average Length of Stay

(Days)Jul

A 2.37

E 1.593.12

Virtual: Practical FSA

PercentageJul 7.77% 10.55%

Outliers Jul 0.0% 10.0%

Day Stay Ward

OvernightJul 0 0

Past 12 Month Trend

Oldest -> Most Recent

0%0%

10%

20%

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

00

5

10

Aug-15 Sep-15 Oct-1 5 Nov-15 Dec-1 5 Jan-16 Feb-16 Mar-16 Apr-16 May-1 6 Jun-16 Jul-16

6.1-1

Page 2: Serious Adverse Events Jul Period l Target 60 Actual 0 ESPI 5: … · 2016. 8. 18. · Jul-12 Quality & Safety Governance Summary Report Jul-2016 (2016/17 Financial Year) In the Right

How to Read:

Symbol/abbreviation Denotes:

Green Favourable to Target/Plan

Amber Caution: Variance to Target/Plan

Red Issue or Unfavourable to Target/Plan

Month by Month Trend,

Oldest -> Most Recent

Down/No-change/Up on Previous Month

Actual (%) Position Against Plan (100%)

Month by Month Trend,

Oldest -> Most Recent

var Variance

Measure Definition

1 Unplanned ReadmissionsThe percentage of unplanned re-admissions for the reporting month,

raw and unstandardised, IDF excluded.

2 Hospital Acquired Blood Stream InfectionsThe number of positive blood cultures in Inpatients hospitalised for more than 48 hours,

or related to a hospital health-care associated device or procedure. Target = 0.

3 Falls per Bed DayThe number of hospital inpatient falls per patient bed-day, including Mental Health,

excluding DSS and Community. Target = 0.

4 Age 75+ Patients Assessed for Falls Risk The percentage of patients age 75 and above assessed for risk of falling.

5 Hand Hygiene Moment ComplianceThe percentage of care provision staff observed to comply with World Health Organisation

standards for hand hygiene practice.

6 CLAB Insertion Bundle UtilisationThe percentage of occasions when an insertion bundle was utilised (to prevent Central Line

Associated Bacteremia).

7 Perioperative Harm Checklist Utilisation The percentage of operations where all three parts of the surgical checklist were utilised.

8 Surgical Site Infection - Antibiotic at Right Time The percentage of surgeries with antibiotic administration in the hour before first incision.

9 Surgical Site Infection - Right Antibiotic, DoseThe percentage of hip and knee replacement surgeries utilising recommended antibiotic

prophylaxis.

10 Surgical Site Infection - Right Skin Antisepsis The percentage of surgeries with appropriate skin antisepsis.

11 ESPI 1 - Referrals Processed Within 10 DaysThe percentage of patient referrals acknowledged and processed within ten business days of

receipt. Aggregate percentage is reported, rather than per MoH definition '90% of Services

above 90%'.

12 ESPI 2 - FSA Wait +4 MonthsThe percentage of patients waiting longer than four months for their first specialist

assessment.

13 ESPI 5 - Access to TreatmentThe percentage of patients given a commitment to treatment, but not treated within six

months.

14 Theatre CancellationsThe number of cancelled theatre appointments (excluding endoscopies),

for the reporting month.

15 ED Stays < 6 HoursThe percentage of Emergency Department patients admitted, discharged, or transferred

from Emergency Department within six hours.

16 Nursing Hours per Patient per Day The number of nursing hours per day expended on bedside patient care.

Nursing Clinical Variance HPPD %The number of departments with positive (>20% green, 0-20% amber) and

negative (<0% red) clinical variance hours per patient day.

17 Appraisals Completed and RecordedThe percentage of employee appraisals due in the reporting period that were completed and

recorded. Target = 90%.

18 Serious Adverse EventsThe number of SAC1 and SAC2 Serious Adverse Events in the reporting month.

Target = 0.

19 Compliments The number of formal complimentary communications received in the reporting month.

20 Complaints The number of formal complaints received in the reporting month. Target = 0.

21 Complaints Responded to Within 20 DaysThe percentage of formal complaints responded to within twenty business days,

in the previous reporting month.

22 Average Length of Stay The average number of days between admission and discharge of a patient.

23 Virtual : Non-Virtual FSA Percentage The percentage of Virtual to Non-Virtual First Specialist Assessments.

24 OutliersThe percentage of total patient bed days spent in a ward not designated to that specialty.

Target = 0.

25 Day Stay Overnight WardThe number of days per month that Day Stay Department has housed patients overnight.

Target = 0.

In the Right

Place

Section

The Right Care

At the Right

Time

By the Right

Person

In the Right

Way

0

5

10

15

20

25

30

35

40

45

Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-1 2 Jun-12

0% 20% 40% 60% 80% 100% 120%

91%

97%

93%

84%

82%

6.1-2