serafin d. talisayon · 2012-11-18 · curriculum vitae – dr. serafin d. talisayon –...

Curriculum Vitae – Dr. Serafin D. Talisayon – Philippines 1

Serafin D. Talisayon

Director for R&D, CCLFI.Philippines

Professorial Lecturer (Knowledge Management)

Technology Management Center

University of the Philippines

Diliman, Quezon City 1101

Philippines

Mobile: +63.920.9080329 Tel.: 63.2.7764606

Skype: serafin.talisayon

E-mail: [email protected] or [email protected]

Specializations: Knowledge management

Organizational learning and change; organizational review and evaluation

Knowledge-based development

Environmental management and sustainable development

Countries of KM Engagements: India, Indonesia, Malaysia, Mongolia, Netherlands, Philippines, Sri

Lanka, Taiwan, Thailand, Vietnam, Pakistan, Bangladesh, South Korea, Japan; KM Speaker in previously-

mentioned countries as well as in: South Korea, China, Singapore, Hong Kong.

Current and Past Engagements in Knowledge Management and Organizational Learning: (short

lectures/workshops are not included in this list)

1. Technical Assistance in Formulating a KM Framework/Strategy (includes KM audits or

assessments)

KM Expert, Developing Strategic Directions for the PhilHealth Knowledge Management

Platform, September-November 2012. I led a team conduct KM assessments to recommend

strategic directions for KM which was validated in a workshop among PhilHealth

managers.

KM Facilitator, Workshop for Designing an Integrating KM Framework, Misys Philippines,

February – May 2010. Misys has many separate KM and learning initiatives; after

diagnostic interviews, I designed and facilitated a workshop among senior managers to

formulate a KM framework to integrate and prioritize those initiatives.

Lead KM Consultant, SME Resource Network of the Davao City Chamber of Commerce

and Industries, for the KM Readiness Assessment Project for Mindanao Economic

Development Council (MEDCo), June - July 2009. I designed and guided a team from

SMERN and CCLFI conduct a KM Readiness Assessment for three KM initiatives of

MEDCo, namely, web-based KM for stakeholders, MEDCo intranet for productivity and

MINDPeace as a thematic community of practice.

KM Consultant and Facilitator, KM Road Mapping Workshop for the Asian Institute of

Management TEaM Energy Center for Bridging Societal Divides, May 2009. I conducted a

survey and interviews of top managers and studied the Center’s latest strategic planning

session to gather inputs; I then designed and facilitated a KM Road Mapping Workshop for

the staff of the Center.

Lead KM Consultant, National Commission on the Role of Filipino Women, funded by the

Canadian International Development Agency (CIDA), November 2007 - July 2008. I led a

team that assisted the Commission in formulating a vision towards becoming a learning

organization, a 3-year KM roadmap and target KM competency and a 1-year KM action

plan, organizing an internal KM Team and training the KM Team in specific KM tools

along their target KM competencies: using intranet for work productivity, design of portal

responding to user needs, GAD knowledge taxonomy, integrating KM into performance

evaluation system, web-based expertise directory, documentation and computerization of a

business process, collection and organization of knowledge products and tools.

mailto:[email protected]

mailto:[email protected]


KM Consultant, International Labour Organization Regional Office for Asia and the Pacific,

Bangkok, June – July, 2007. I conducted studies and formulated a proposed KM strategy

for the Regional Office, its three Sub-Regional Offices, and country offices; and drafted a

proposed Asia-Pacific Network for Decent Work.

KM Consultant, Canadian International Development Agency (CIDA) –Philippines, August

– September, 2006; August 2007; August 2009. I conducted KM training for the CIDA

Philippine office and for various CIDA projects across the Philippines, and provided

advice towards a KM strategy and cross-project KM.

Consultant in Knowledge Management, World Health Organization, Western Pacific

Regional Office, February – August, 2006. I assisted an in-house KM team formulate a KM

strategy and plan for the WHO Regional Office.

Project Leader and Lead KM Consultant, “Formulating a Knowledge Management

Framework for the Department of Health” (July 2005 – May 2006). I helped the

Department – consisting of more than 3,000 employees across 25 bureaus/centers –

identify, organize and train an internal cross-functional KM Team, conduct KM

assessments including survey of stakeholders’ information needs and taxonomy of internal

information/knowledge needs, assisted the KM Team formulate a KM strategy and program

for the Department; in a subsequent project, I led a team which assisted the KM Team

plan, practice and document priority web-based KM tools.

Consultant, “Strategic Framework Formulation for the Designing of Relevant and State-of-

the-Art Knowledge-Based Information System at the House of Representatives for Effective

and Efficient E-Governance”, Knowledge Management Systems Bureau/Congressional

Planning and Budget Office, House of Representatives, Republic of the Philippines; funded

by UNDP (September 2004 – February 2005). I conducted surveys, interviews and

workshops to help the House (the Philippine Congress or lower house or legislative body)

design a KM Framework by which to identify next priority KM and IT development.

Resource Person and Facilitator, “Crafting a KM Strategy”, World Bank Manila Office

(January 2003). I designed and facilitated an in-house workshop to help the Office craft a

KM strategy.

2. Technical Assistance in the Design and Implementation of a KM System

KM and Communications Specialist, Regional Cooperation on Knowledge Management,

Policy and Institutional Support to the Coral Triangle Initiative (ADB project TA 7307-

REG), April-October 2012. I wrote four knowledge products (“Guidelines and tips on how

to start and nurture a community of practice”, “Tips in preparing effective knowledge

products”, “Designing a demand-driven website” and “Guidelines for KM to support a

coordinative group”), delivered a KM Appreciation Course and evaluated CTI websites.

KM Specialist, Development of Information and Knowledge Management Guidelines and

Procedures for the Corporate-Community Sustainability Department of Sagittarius Mines

Inc., February – May 2012.

KM Consultant, Developing Online Mechanisms for Multi-stakeholder Consultation, for

UNISDR (United Nations International Strategy for Disaster Risk Reduction), Geneva,

Switzerland, December 2011.

Consultant, Design of KM Component of “Scaling Up Partnership Investments for

Sustainable Development of the Large Marine Ecosystems of East Asia and their Coasts”

Project, Partnerships in Environmental Management for the Seas of Southeast Asia

(PEMSEA), November – December 2011.

Knowledge Management Specialist, Formulation of a Capacity Development Plan for the

Health Sector Policy Support Program II, 2011-2015, Department of Health, sponsored by

the European Union, May – September, 2010.

Lead Resource Person, KM Diagnostics and Training/Implementation, Philippine College

of Physicians, October 2009 - June 2010.


Consultant, Knowledge Management Assessment and Implementation, Zuellig Family

Foundation, August 2009 - April 2010.

Lead KM Resource Person, Development of KM Toolkits Phase 2, Department of Health,

September 2009 - January 2010

Resource Person, Capacity Building for Effective Quality Management and Business

Systems, for the National Economic and Development Authority, funded by the Philippines-

Australia Human Resource Development Facility, September 2008 - April 2009.

Lead Resource Person, KM Planning Workshop and Practice Workshop on KM

Competencies for the National Commission on the Role of Filipina Women, November

2007 and June 2008.

Lead KM Resource Person, Development of KM Toolkits, Department of Health, June –

November 2007

Lead KM Resource Person, KM Training Course, Design and Testing of KM System for

National Water Resources Board, funded by Philippines-Australia Human Resource

Development Authority, September 2006 – April 2007

Knowledge Management Advisor, PAHRDF (Philippine-Australia Human Resource

Development Facility) Training program on KM systems design for the Davao City

Chamber of Commerce and Industries, March – May 2006

Knowledge Advisor, PanAsia project on “Pilot Testing of Local Governance Knowledge

Sharing Network (LOGOSHARE)” in partnership with Galing Pook Foundation (April

2004 – April 2005)

Consultant, Product Development and R&D Plan for the Center for Knowledge

Management, Development Academy of the Philippines (June – October 2003)

Project Leader, “Design and Prototyping of a Knowledgebase for the Philippine Council for

Sustainable Development”, client: National Economic and Development Authority,

Republic of the Philippines (2001-2002)

3. KM applied to Policy Making

Consultant, Asian Development Bank, Change Management in the Implementation of

Pacific Public Sector Reforms, December 2008 - February 2009.

Project Leader, “Improvement of the Health Policy Process in Support to Fourmula One for

Health,” Health Policy Development and Planning Bureau, Department of Health, March -

October 2006.

Synthesizer and Editor, Proceedings of the Sixth Health Research for Action National

Forum, Department of Health, June 2005.

Consultant, “Strategic Framework Formulation for the Designing of Relevant and State-of-

the-Art Knowledge-Based Information System at the House of Representatives for Effective

and Efficient E-Governance”, Knowledge Management Systems Bureau/Congressional

Planning and Budget Office, House of Representatives, Republic of the Philippines

(September 2004 – February 2005)

Assistant Director-General for Policy, National Security Council, Office of the President of

the Philippines, Republic of the Philippines, July 1992-June 1998. I was responsible for

assisting the National Security Adviser and managing the Policy and Plans Office consisting

of around 30 staff in formulating national strategies and plans for the Office of the President

I was part of the team that formulated, coordinated with various departments and national

government agencies and conducted stakeholder consultations for Philippines 2000,

National Pole-Vaulting Strategy, Framework for National Security and various national

contingency plans. o Led the conceptualization, planning and execution of National Workshop on Knowledge

Industries, November 6-7, 1993


o Led the policy studies and formulation of the Philippines as Knowledge Center in the Asia

Pacific, which later became part of the National Pole Vaulting Strategy, October 1994 -

January 1994 o Let the policy studies team that formulated the National Pole Vaulting Strategy, 1997.

Deputy Dean, Institute of Strategic Studies, Philippine Center for Advanced Studies, a

policy think-tank in the University of the Philippines, June 1974 - March 1979. I led a

policy research team of around 25 staff in producing policy studies for the Office of the

Executive Secretary, Republic of the Philippines.

4. Design and Execution of Training or Workshop in KM

Lead KM Expert, Basic Knowledge Management Training and Coaching on the Implement-

ation of a Knowledge Management System for the Department of Budget and Management,

October-December 2012. I led a team design and deliver training plus practicum coaching

program on knowledge management and innovation for a cross-functional team of the

Department.

KM Resource Person and Facilitator, Knowledge Management Learning Exchange,

Regional Cooperation on Knowledge Management, Policy and Institutional Support to the

Coral Triangle Initiative (ADB project TA 7307-REG), through PRIMEX, February-March

2012.

Technical Coordinator, Knowledge Management Training-Workshop for Directors and KM

Officers of SEAMEO Centers, sponsored by SEARCA, November 2011 – February 2012.

Lead Resource Person, Knowledge Management Training of Chiefs-of-Hospitals of the

Department of Health, August – September 2011.

Lead Resource Person, Knowledge Management Training of Managers of Department of

Health Regional Offices, managed by the Development Academy of the Philippines, May –

September 2011.

Chief Expert, Study Meeting on Knowledge Management in the Public Sector, Seoul,

Korea, sponsored by the Korea Productivity Center and the Asian Productivity

Organization, October-November 2010.

Course Designer and Resource Person, KM Workshop, SEAMEO INNOTECH, October

2010.

Course Designer and Lead Facilitator, KM Workshop, Bangko Sentral ng Pilipinas (Central

Bank of the Philippines), September 2010.

Course Designer, Resource Person and Facilitator, Training in KM and Organizational

Learning, UN International Strategy for Disaster Reduction, Bangkok, Thailand, September

2-4, 2009.

Course Designer and Facilitator, KM project selection and design workshops for top

executives of Digitel Mobile Philippines, Inc. (January 30, March 13 and March 20, 2009).

Technical Adviser, Training of Project Managers in KM and Business Process

Improvement, IBM Philippines, March - October, 2008.

Course Designer and Resource Person, “Knowledge Management Course for HR

Executives”, People Management Association of the Philippines (February 21 and 28,

2003; October 30-31, 2004; April 17, 2007; July 25, 2008; October 20, 2009)

KM Workshop Design and Delivery, Ambedkar Institute of Productivity, Chennai, India,

February 2008.

Coordinator and Chief Facilitator, Workshop to Enhance KM Consulting Competencies of

NPOs, Asian Productivity Organization, Kuala Lumpur, September 2007

KM Resource Person, Introductory KM workshop for Peace and Equity Foundation staff,

May-June 2007


KM Resource Person, Knowledge Systems for Health workshop, World Health

Organization, March 2007

KM Resource Person, Introductory KM Session for Executives, for Philippine Business for

Social Progress, January – February 2007

Workshop Facilitator, KM4Dev Forum 2007, Asian Development Bank, February 2007

Course Designer and Resource Person, “Knowledge Management Course for

Executives/Managers,” Baganuur Joint Stock Company, Ulaanbator, Mongolia, July 2006

Course Designer and Co-Director, “CDS-CCLFI On-Line Course in Knowledge

Management” for the League of Cities of the Philippines’ City Development Strategies

Project (June 2005 – January 2006)

Lecturer, Weekly Briefings on KM, Knowledge Management Systems Bureau, House of

Representatives (September 2004 - January 2005)

Resource person, KM Retreat, Asian Development Bank (October 28, 2004)

Lecturer, KM Course, Asian Institute of Journalism and Communication, (March-June

2004)

Principal Resource Person, “Basic KM Course”, Development Academy of the Philippines

(twice: October 23-24, 2003 and March 17-18, 2004)

Resource Person and Lecturer for KM Component, Course on “A Customized Training

Course on Information Analysis, Management, and Utilization for Effective Local

Government Supervision” for Department of Interior and Local Government participants,

undertaken by Philippines-Australia Short-Term Training Facility for AusAid (October 27-

31, 2003)

Facilitator, Briefing and Workshop on Basic KM for Development Academy of the

Philippines Executive Committee (October 14, 2002)

Resource Person and Workshop Facilitator, “Strategic Directions for the DAP Center for

Knowledge Management”, Development Academy of the Philippines (September 13, 2002)

Resource Person and Reactor, “Design of e-Governance Course for Regional Information

Technology and e-Commerce Council of Region X”, National Center of Public

Administration and Governance and International Projects Unit, Department of Industry and

Technology, Government of Western Australia (July 2002)

Lead Facilitator, “Coaching of Youth Leaders in the Personal Learning Mode”, Asian

Social Institute (March – April 2002)

5. KM Diagnostics, Measurement or Impact Assessment (includes KM audit, diagnostics,

customer satisfaction, stories)

Impact Evaluation of various APO Projects in 2010-2011 across 18 member countries, for

Asian Productivity Organization (Tokyo), June – September 2012.

Member, International Evaluation Panel, KM Excellence Awards – Singapore 2012,

January – September 2012.

Senior Researcher, Meta-Analysis of Evaluations under the BEGE (Basic Education and

Gender Equality) Theme, UNICEF New York, October 2011 – March 2012.

Consultant, National Security Council Secretariat, Formulation of Stakeholder-Driven

Scorecard, February – December 2011.

Author, suite of on-line KM assessments, CCCLFI, Philippines, 2010.

Impact Evaluation of APO Project Participants, Consultants and Beneficiaries in Vietnam,

Bangladesh, Pakistan, Malaysia, Thailand and Philippines, for Asian Productivity

Organization (Tokyo), May – September 2010.


Person, Study Meeting on KM Measurement, Asian Productivity Organization and China

Productivity Center, Taipei, Taiwan, 17-20 November 2009.

Consultant, “Assessment of Knowledge Demand of Stakeholders of UNISDR Asia Pacific”

for UNISDR-AP, September - February 2010.

Writer, “Monitoring and Evaluation of KM for Development” commissioned by the

European Association of Development Research and Training Institutes (EADI), Bonn,

Germany, September 2008 - January 2009.

Chief Technical Advisor, designing a mix of FGD (focus group discussion) and simple

survey to estimate the impact of non-technical and emotional intelligence skills on

individual productivity, as part of a project on “Training of ITD Project Managers in, and

Selection of, Tools for Cost-Avoidance/Reduction,” IBM Philippines, April-August 2008.

Advisor and Senior Author, case studies on how community intangible assets affect success

of anti-poverty projects, which resulted in a publication “Community Wealth Rediscovered:

Knowledge for Poverty Alleviation,” CCLFI and Peace and Equity Foundation, November

2007 - March 2008.

Resource Person for KM Assessment, Philippine TQM Foundation, November 2006 –

January 2007 where I assisted several small and medium-scale enterprises identify priority

KM tools for improvement of their core business processes.

Consultant and Lead Writer, Monograph on “Moving towards Knowledge-Based

Economies: Asian Experiences,” Asian Development Bank, April-August 2006; November

2006 – January 2007

Chief Expert/Project Leader and National Expert for the Philippines, to design, lead and

edit the book resulting from a “Survey of the Status of Knowledge Management in Member

Countries,” which includes how best-practice organizations are measuring KM impact,

Asian Productivity Organization, July 2006 – October 2007. The survey of how best-

practice organizations are assessing KM impact was reported in the following study

meeting. Coverage was: 12 private corporations, 6 government, 2 SME, 1 state-owned

enterprise and 1 NGO

Resource Person, Second Study Meeting on KM Measurements, Asian Productivity

Organization, October 2007, Pasig City, Philippines; and Participant, First Study Meeting

on KM Measurement, Asian Productivity Organization, December 2005, Yogyakarta,

Indonesia.

Project Leader, “Formulating a Knowledge Management Framework for the Department of

Health” where I designed an organization-wide KM audit procedure (July 2005 – May

2006)

Lead KM Resource Person, KM Training Course, Design and Testing of KM System for

National Water Resources Board, which included (a) using judgments of internal and

external customers to assess the effectiveness of KM support system to, and performance of,

a work process, and (b) a quantitative method of measuring the impact of the KM system on

productivity of individual employees, funded by Philippines-Australia Human Resource

Development Authority, September 2006 – April 2007

As its Director for R&D, I developed over the period from 1999 to the present, for CCLFI

the following assessment tools:

o Open-ended storytelling approach for evaluating the impact of our KM interventions for several

client organizations;

o Development of Learning Organization Diagnostics©, a proprietary tool of CCLFI for assessing

the learning practices, habits and systems of organizations, and tested in around 45 Philippine

organizations;

o Developed and tested with about 15 organizations/groups an open-ended and simple query

method to elicit what are the types of tangible and intangible assets that are important to good

performance of knowledge workers; the results of this method yielded valuable insights that

reveal the limitations of a purely cognitive conception of “knowledge management” or


“intellectual capital.” Combined with other studies by other authors, I co-authored a paper to

propose a new concept of “metacapital”.

o Use of a participatory or group-authored web-based wiki functionality for reconstructing the

learning and KM history of the Department of Health, converting and reconciling several

personal tacit recall and judgments into a group consensus;

o Assisted another member of CCLFI in developing a simple method for estimating the value (in

US dollars or Philippine pesos) of the intangible assets of a company.

o Developed the mechanics of a horizontal or learning-oriented or KM-oriented post-project

evaluation (which we call “Lessons Learned Session” or “Lessons Learned Meeting”), in contrast

to the more common vertical or control-oriented post-project evaluations.

o Development and testing of several quantitative behavioral diagnostic tools: Horizontal-Vertical

Q (to assess the extent that an organization is either flat or hierarchical), Knowledge Taxonomy

Questionnaire and Rapid KM Self-Assessment (to measure and rank knowledge gaps for a

business process or organizational unit), Identification of Potential KM Champions (use of key

behavioral indicators to quickly identify potential KM champions within an organization), KM

Readiness (use of ranked indicators to compare KM readiness of managers and staff of an

organizational unit, and across organizational units)

6. Experiences in Collaborative Modalities and Technologies

Constructed a Google Sites on “DBM KM and Innovation Course” website where 15 teams

can collaborate online as they conduct 12 workplace KM practicums.

Constructed an instructional Google Sites on “Forum on Exemplar KM Practices for

Networks”, initially populated it with relevant content, invited and liaised resource persons

from nine exemplar networks in New York, Nepal, Rome, Geneva, New Delhi and Tokyo,

managed permissions of workshop participants and facilitated the learning processes

including a post-forum After Action Review.

Co-authored a book on “KM for SME Owners and Managers” through virtual collaborative

writing and editing with co-authors in UK, Japan and Thailand.

Mentored staff of the Zuellig Family Foundation and selected committees of the Philippine

College of Physicians in conducting on-line meetings using inexpensive tools (Skype and

Google Docs).

Teaches a graduate course in KM at the University of the Philippines, enabled by a course

website, a Google Groups for each class, and on-line KM assessment tools.

Designed, co-administered and e-mentored a web-based e-learning course involving 30+

geographically dispersed participants, for the World-Bank funded Cities Development

Strategies Project.

Conducts virtual meetings at CCLFI between geographically-dispersed people using real-

time interactive work screens and conference call (Skype); and co-maintains a set of

management templates in GoogleDocs that are remotely revised/edited daily by several

CCLFI managers (CCLFI is a non-profit foundation dedicated to organizational learning,

KM and knowledge-based development; its website is at http://www.cclfi.org/)

Edits/contributes to website content, together with other authorized website contributors/

administrators, to the CCLFI website (which uses OSS Drupal that allows distributed

content management)

Assisted in the design and implementation of LOGOSHARE a web-based local government

knowledge sharing network for Galing Pook Foundation, funded by IDRC Pan Asia.

Assisted the KM Team of the Department of Health develop protocols for using a wiki

functionality in their website for collaborative authoring of learning histories and policy

white papers.

Member as well as moderator-owner of numerous e-groups, including development

community lists: km4dev-l and Solutions Exchange (India).

7. Writer and/or Editor of KM Publication

http://www.cclfi.org/


Member, Board of Editors, Philippine Journal on Innovation and Entrepreneurship,

November 2011 – present.

Technical Editor, Guidebook on KM in the Public Sector, Asian Productivity Organization

(Tokyo), March 2011 – February 2012.

KM Expert and Writer, writing of KM Guidebook for Small and Medium Enterprise

Owners/Managers, Asian Productivity Organization (Tokyo), April – August 2010.

KM Consultant and Senior Author, writing an e-manual on Post-Project Knowledge

Capture, in partnership with the Asian Institute of Management TEaM Energy Center for

Bridging Societal Divides, March - May 2009.

Author, “Organisational Energy and other Meta-Learning: Case Studies of Knowledge

Management Implementation in nine Asian Countries,” Knowledge Management for

Development Journal 5(1):21-28 (May 2009).

Author, “Monitoring and Evaluation in Knowledge Management for Development,” IKM

Emergent, Netherlands, February 2009.

Member, Board of Editors, Knowledge Management for Development Journal, December

2008 to the present.

Editor and Chief Expert, “Knowledge Management in Asia: Experiences and Lessons,”

Asian Productivity Organization, June, 2008.

Senior author, “Community Wealth Rediscovered: Knowledge for Poverty Alleviation,”

CCLFI and Peace and Equity Foundation, April 2008.

Conference Rapporteur and Editor of Proceedings, Second International Conference on

“Technology and Innovation for Knowledge Management”, National Productivity

Commission, New Delhi, India, February - April, 2008

Conference Rapporteur and Editor of Proceedings, International Productivity Conference

2007 on Knowledge Management (“From Brain to Business”), sponsored by Asian

Productivity Organization and Thailand Productivity Institute, January – April, 2007

Writer/editor, Monograph on “Moving towards Knowledge-Based Economies: Asian

Experiences,” Asian Development Bank, April-August 2006; November 2006 – January

2007

Author, “99 Paradigm Shifts for Survival in the Global Knowledge Economy: a Knowledge

Management Reader,” CCLFI, 2006.

Columnist on KM, BusinessWorld, February 2001 – February 2003

8. Coached Workplace KM Practicums of 208 Graduate Students since 2001:

Multinational corporations (MNCs) 73

Local or Filipino corporations 85

Government organizations/agencies 28

Small and medium-scale enterprises (SMEs) 20

Non-government organizations (NGOs) 9

State-owned/government-controlled corporations 8

International development institution 5

9. Documentation of Best Practices

Project Leader, “Documenting Best Practices in Reproductive Health – Phases 1 and 2” for

the Philippine NGO Support Programme (two phases: August – November 2005; November

2005 – November 2007)

Lead Consultant, “Resource Mobilization Models for the UNDP-GEF Small Grants

Programme: Lessons from Experiences in the Philippines”, UN Development Programme

(August 2004 – February 2005)


Project Leader, “Leveraging Best Practices”, United Nations Development Programme

Global Environmental Facility Small Grants Programme (2002-2003)

10. Technical Assistance in Organizational Learning

Advisor on Organizational Learning, International Institute for Rural Reconstruction, April

2006

Project Leader, “Piloting Lessons Learned Meetings for STREAMS Projects” for

STREAMS of Knowledge, a Global Coalition of Resource Centers in Water and Sanitation

(August 2005)

Project Leader, “Team Building/Team Learning Services – Phase 2”, Malampaya

Multipartite Monitoring Team, Environmental Management Bureau, managed by

Department of Environment and Natural Resources and funded by Shell Philippines

Exploration BV (January-December 2005)

Project Leader, “Team Building/Team Learning Services – Phase 1”, Malampaya

Multipartite Monitoring Team, Environmental Management Bureau, managed by

Department of Environment and Natural Resources and funded by Shell Philippines

Exploration BV (June-December 2004)

Facilitator, Team Learning Workshop, Philippine National Oil Company – Energy

Development Corp. VIA (Values in Action) Council (January 28, 2004)

Consultant and Lead Workshop Facilitator, Learning Organization Diagnostics and Team

Learning Workshop Series, Christian Children’s Fund – Philippines (April-July 2002)

Principal Investigator, “Development of Learning Organization Diagnostics”, Center for

Conscious Living Foundation, Inc. (2001-2002)

Lead Workshop Facilitator, Facilitators Training in Team Learning, United Laboratories

(August-December 2001)

11. Stakeholder Studies

KM Consultant, Developing Online Mechanisms for Multi-stakeholder Consultation, for

UNISDR (United Nations International Strategy for Disaster Risk Reduction), Geneva,

Switzerland, December 2011.

Stakeholder Mapping and Communications Audit for MeTA (Medicines Transparency

Alliance) and Institute of Development Studies, U.K., February – April 2010.

Stakeholder Knowledge Demand Assessment, for UNISDR Asia Pacific, September 2009 -

February 2010.

Impact Evaluation of APO Project Participants, Consultants and Beneficiaries in India, Sri

Lanka, Thailand and Indonesia, for Asian Productivity Organization (Tokyo), June -

October, 2009.

Evaluation of MEDCo Readiness for KM for Stakeholders, for Mindanao Economic

Development Council Secretariat, June-July 2009.

Stakeholder-based Evaluation of the IEMSD Programme, for the Department of

Environment and Natural Resources, 1999.

12. KM Advisor to an Organization

Knowledge Management Advisor, Infostructure Systems and Consulting Corp., Jaka

Building, 6780 Ayala Avenue, Makati City, Metro Manila (2003 - present)

Resource Person, “Knowledge Management Initiatives for UNDP SGP Grantees/Partners:

Luzon, Visayas and Mindanao Networks” (September 30, October 22 and November 26,

2004)


13. Speaker in KM/Intellectual Capital Conferences

“Exploration of Variants of Consumer and Employee Ownership Schemes,” First Global

Consumption Capital Summit, Beijing, China, 19-20 December 2009 (invited speaker)

“Knowledge Management for Science and Technology in Asian Developing Countries,”

International Conference on Knowledge Management in Agricultural Biotechnology,

Bangkok, Thailand, 1-2 October 2009 (keynote talk)

“An Expanded Intellectual Capital Framework for Evaluating Social Enterprise

Innovations,” 6th

International Conference in Knowledge Management, Hong Kong, 3-4

December 2009 (senior author)

“Defining Value for the Social Development Sector: the Role of Intellectual Capital,”

World Intellectual Capital Summit, Beijing, China, 8-9 August, 2009 (invited lead speaker)

“Corporate Social Responsibility and Emergent Models in Management of Stakeholder

Capital in Philippine Conglomerates,” read at the Fifth International Research Workshop on

Asian Business, Singapore Management University, Singapore, April 2009 (invited

speaker)

“Some Stories about How Personality and Culture Come into Our Knowledge Management

Practice,” read at the Conference on Innovation in Managing Knowledge for the

Competitive Edge, Kuala Lumpur, Malaysia, June 2008 (invited lead speaker)

“Knowledge for Poverty Alleviation: a Framework for Design and Evaluation of

Development Projects for Low-Income Communities” (senior author), read at the

Conference on Knowledge Architectures for Development, Singapore, March 2008 (invited

speaker)

“The Status of Knowledge Management in Asia: Results of APO Survey of Nine Member

Countries,” read at the Second International Conference on Technology and Innovation for

Knowledge Management, New Delhi, India, February 2008 (invited speaker)

“Best Knowledge Management Practices in Asia,” read at the 2007 Indonesian Knowledge

Management Conference, Jakarta, Indonesia, July 2007 (invited speaker)

Some Engagements in Strategic Planning and Organizational Change

Strategic Planning Specialist and Team Leader, Planning of SEAMEO College, Asian Development

Bank and SEAMEO (Southeast Asian Ministers of Education Organization), June-November 2012.

Facilitator, Strategic Planning Workshop, Local Coordinating Board of UNDP COMPACT, July

2005

Facilitator, Strategic Planning Workshop, National Steering Committee of UNDP Small Grants

Programme, August 2005

Project Leader, “Organizational Development for PCSDS – Internal Sensing Phase” (October 204 –

February 2005)

Project Leader, “Strategic Planning”, DOST Philippine Council for Advanced Science and

Technology Research and Development, 2004

Resource Person on Global/National Environmental Scan, UNDP Country Office annual strategic

planning workshop, 2004

Project Leader, “Strategic Planning for College of Engineering and Information Technology”, Don

Bosco Technical College, Gen. Kalentong Street, Mandaluyong City, Metro Manila, Philippines,

2003

Project Leader, “Strategic Planning, Phase 1”, Christian Children’s Fund – Philippine Office, Strata

100 Building, Emerald Avenue, Pasig City, Metro Manila, Philippines, 2003


Lead Consultant for Change Management, Reorganization and Computerization of New Government

Accounting System, Commission on Audit, Republic of the Philippines, Commonwealth Avenue,

Quezon City, Metro Manila, Philippines, 2002

Consultant, Change Management Initiation Project, Polytechnic University of the Philippines,

Anonas Street, Sta. Mesa, Manila, Philippines, 2001

Consultant for Change Management System Design, e-People Inc., Prestige Tower, Emerald Avenue,

Pasig City, Metro Manila, Philippines, 2001

Consultant and Workshop Facilitator, “Strategic Business Planning”, Board of Directors, Philippine

Sustainable Development Network (a non-profit Internet service provider and information

clearinghouse in sustainable development), Jollibee Bldg, San Miguel Avenue, Pasig City, Metro

Manila, Philippines, 2000

Assistant Director-General, National Security Council, Office of the President, Republic of the

Philippines: various duties in developing wide-ranging national policy for the President, focusing on

the “Philippines 2000” national reform agenda for deregulation, liberalization and attendant changes

in mindsets of government executives, 1992-1998

Deputy Dean, Institute of Strategic Studies, Philippine Center for Advanced Studies, University of

the Philippines, Diliman, Quezon City, Philippines, 1974-1979

Engagements in Environmental Management and Sustainable Development

Expert in Social-Benefit Cost Analysis, Technology Options for Two-Stroke Powered Tricycles,

Miriam College Environment Center, 2006-2007 – Design and implementation of a economic

and environmental evaluation using SBCA framework on various technological options

Project Leader, Team Building/Learning Services – Phase 1, for the Malampaya Multi-Partite

Monitoring Team, Environmental Management Bureau, Department of Environment and Natural

Resources, 2004-2005; and Phase 2, 2005-2006 – Training in team learning and design of a

learning-oriented systems manual

Project Leader, Ex-Post Study of Selected Projects of UNDP Global Environmental Facility Small

Grants Programme Projects – Philippines, for UNDP GEF SGP New York, 2005 – Conduct

evaluative assessment of four selected small-grants GEF projects

Project Leader, Organizational Development for the Palawan Council for Sustainable

Development, 2005 – Conduct organizational assessment; facilitate high-level inter-agency

workshop to reconcile overlapping functional jurisdictions across various government

agencies operating in Palawan Province

Team Leader, Mid-term Evaluation of (four medium and large-size) projects funded by UNDP

Global Environmental Facility, UNDP Philippines, 2004 (Bohol Marine Triangle Project, Samar

Island Biodiversity Project, Tubbataha National Park Project and Mt. Isarog Biodiversity Project)

– Review and evaluate the design, implementation and impact of 3 medium-size and 1 large-

size GEF projects in the Philippines, and formulate cross-cutting issues, lessons, program

changes and policy recommendations for local and national government agencies

Project Leader, “Leveraging Best Practices”, for UNDP Global Environmental Facility Small

Grants Programme, 2002-2003 – Document knowledge and lessons learned from best practices

and best practitioners in community-based coastal, forest and rural energy resource

development projects; develop program-level KM manual

Lecturer, “Cultural Dimensions of Sustainable Development”, for the Institute for Culture and Arts

Management, National Commission for Culture and the Arts, Government of the Philippines,

several times in 2002

Project Leader, “Design and Prototyping of a Knowledgebase for the Philippine Council for

Sustainable Development”, for the National Economic and Development Authority, Government of

the Philippines, 2001-2002 – Develop and web-based repository of sustainable development

information and knowledge

Consultant, Preparation of National Assessment Report for the World Summit on Sustainable


Development, client: UNDP-Cambodia Office and Royal Government of Cambodia, 2001-2002 –

Assist the Royal Government and its various stakeholders generate a consensus on its

national report to the Johannesburg Summit

Resource Person, UNDP Capacity 21 Asian Regional Workshop on Preparations of National

Assessments for WSSD, Bangkok, Thailand, 2001

Project Leader, Greenhouse Gas Emission from Urban Land Transportation, for the Society for

the Advancement of Technology Management in the Philippines in cooperation with the Asian

Institute of Technology, Bangkok, Thailand, 1999-2001 – Use of a special software to estimate

contributions from various sources to greenhouse gas emissions

Consultant, “Elements of a Strategic Business Plan for the Philippine Sustainable Development

Network Foundation, Inc.”, client: Philippine Sustainable Development Network/UNDP, 2000

Consultant, Expert Review on Caliraya Lake Water Quality Modeling, Environmental Management

Division, National Power Corporation, March 1999 – Application and experimental validation

of a compartmental mixing model for the Caliraya Lake – Laguna Lake system

Principal Consultant, “Stakeholder-based Evaluation of the IEMSD Programme” (Integrated

Environmental Management for Sustainable Development Programme), Department of

Environment and Natural Resources, Government of the Philippines, 1999 – Design and facilitate

a program evaluation process that is mainly stakeholder-driven

Lecturer, “Project Externalities”, client: Center for Sustainable Local Development, Development

Academy of the Philippines, several times from 1992 to 1999

Chairman, National Steering Committee, UNDP Global Environmental Facility Small Grants

Programme, 1992-1999 – Guidance in the installation and improvement of systems and

procedures for retailing UNDP GEF small grants

Principal Consultant, “Formulation of an Environment IQ Test for the Civil Service Commission

and the Career Executive Service Board”, Integrated Environmental Management for Sustainable

Development Programme, Department of Environment and Natural Resources, Government of the

Philippines. 1998 – Design and testing of a quantitative instrument to assess knowledge and

skills in sustainable development among government executives

Principal Consultant, “Mid-term Evaluation of the IEMSD Programme” (Integrated Environmental

Management for Sustainable Development), Department of Environment and Natural Resources,

Government of the Philippines, 1997 – Review, evaluation and recommendation of mid-course

corrections to a major national environmental program

Principal Consultant, “Development of a Population-Development-Environment (PDE) Modeling

Project”, Integrated Environmental Management for Sustainable Development) Programme,

Department of Environment and Natural Resources, Government of the Philippines, 1997 –

Formulation of a project concept in PDE modeling

Consultant, “Development of an Integrating Framework for Sustainable Human Development”,

client: NEDA Social Development Staff, 1997

Consultant, ADB Regional Study on Global Environmental Issues, July 1992 - September 1993

Consultant on Socio-Economic Studies, Calauag Bay Marine Resources Study, Environmental

Primemovers of Asia, Inc., April 1992 - July 1993

Project Leader, National Population Carrying Capacity Study, United Nations Fund for Population

Activities (UNFPA) and National Economic and Development Authority (NEDA), April 1990-

March 1992 – Estimation of maximum caloric and protein yield at various crop choices and

levels of technology for different soil units in the entire Philippine land territory

Consultant, Department of Environmental and Natural Resources, preparation of the country

situation report and Agenda 21 to the U. N. Conference on Environment and Development, August

1991 - June 1992


National Counterpart, World Bank, Environmental Sector Review Mission, October 1991 - July

1992 – Philippine member of an international team that reviewed the environmental sector of

the Philippines covering both government and private sectors

National Counterpart, Environmental Cooperation Study between DENR and OECC (Overseas

Environmental Cooperation Center), Tokyo, Japan; November 1991 - April 1992; prepared “1992

Integrative Report on the Philippine Environment” (co-authored with Amy M. Lecciones and

Erlinda A. Gonzales) read before the Overseas Environmental Cooperation Center, Tokyo, Japan,

22 February 1992 – Pre-program assessment of the Philippine environmental sector

Consultant, Development Academy of the Philippines, Project Development Institute UNDP-

assisted project, strengthening of environmental components of DAP project development courses,

January 15-April 15 1992

Project Leader, National Population Carrying Capacity Study, United Nations Fund for Population

Activities (UNFPA) and National Economic and Development Authority (NEDA), April 1990-

March 1992 – Estimation of national population carrying capacity at several technological

and demographic scenarios

Author, “Measuring the Economic Impact of Droughts” in Report to AIDAB and the Bureau of

Meteorology on the National Workshop in the Philippines on Drought Planning and Management,

16-18 May 1991, David H. White (editor), Bureau of Rural Resources, Department of Primary

Industries and Energy, John Curtin House, 22 Brisbane Avenue Barton, Canberra, POBox E11,

Queen Victoria Terrace, Canberra, Australia ACT 2600, pp. 111-118 – Estimation of impact of

rainfall levels on yields using the FAO agro-economic yield model

Main Lecturer, Summer Course in Social-Benefit Cost Analysis, Save Our Future Foundation, Inc.,

May 1991 – Simplified manual for extended cost-benefit analysis

Consultant, United Nations Development Programme, Organizational Design for UNDP

Sustainable Development Network in the Philippines, 1991

Member, Editorial Board, DENR project on preparation of Country Report to UNCED, 1991

Consultant in Charge, Socio-Economic Component, Tiwi Geothermal Power Plant Marine Outfall

Project, Environmental Primemovers of Asia, Inc., 1991

Writer, “Poverty and the Environment: Issues and Lessons from Philippine Experiences,” ISIS-

World Bank Colloquium on the World Development Report 1992, Kuala Lumpur, Malaysia, 25

July 1991

Writer, “Some Lessons in Project Identification and Design from the Philippine Countryside,” for

the Countryside Development Project, DAP, 1991

Consultant, UP PLANADES, for Panglao Island (Bohol) Integrated Land Use Planning and

Development Project, 1990 – Development of a BASIC program for generating land use

decision maps using the weighted overlay approach

Consultant, Industrial Technology Development Institute (ITDI) on Environmental Impact

Assessment of Light Rail Transit 2, April – September 1990

Project Leader, Socio-Economic Impact of Mt. Apo Geothermal Power Project, for Philippine

National Oil Company, October-December, 1990 – Conducted perception surveys among

communities in project influence area; formulated a sociogram of political and major actors

in the area

Consultant, UP PLANADES, for Panglao Island Integrated Land Use Planning and Development

Project, 1990– Developed a computerized overlay mapping procedure for locational decision

making

Writer, “Ethics and Social Responsibility towards the Environment: Guidelines for Science

Teachers,” paper read at the Regional Training on Environmental Education for Science Teachers

and Supervisors in the ASEAN Region, held at the Institute for Science and Mathematics

Education Development (ISMED), University of the Philippines, 1 August 1989; published in


Sourcebook in Environmental Education for Secondary School Teachers, R C Sharma and Merle C

Tan, editors. UNESCO Principal Regional Office for Asia and the Pacific, 1990, pp. 199-210

Writer/Lecturer, “Informal Saturday Lectures on Quantitative Approaches in the Behavioral

Sciences” (in five parts: 1- Path Analysis, 2- Multiple Regression, 3- Guttman Scaling, 4-

Development of Tests, and 5- Factor Analysis), delivered at the U.P. Asian Center, April 1-29,

1989 – Simplified guidebooks with examples in the use of quantitative tools in the behavioral

sciences

Lecturer, on Environmental Impact Assessment and Environmental Risk Assessment for the Save

Our Future Foundation, 1989

Lecturer and Writer, “Environmental Risks and Impact Analysis and How to Control

Environmental Impairment Liabilities,” for the Risktrac Seminar on Environmental Risk

Management, 25 October 1989, Manila

Writer, “Democratizing Access to Natural Resources,” Solidarity Foundation Seminar on

Democratizing Access to and Management of the Natural Resource Base, 21 October 1989,

Manila; published in Solidarity Foundation Seminar on Democratizing Access to and Management

of the Natural Resource Base, 21 October 1989, Manila; Solidarity No. 124 (October-December

1989), pp. 91-98

Principal Investigator, Land Resources Carrying-Capacity of Region VI, for the Population-

Development Planning Program, National Economic and Development Authority 1987-1988

Principal Investigator, Land Resources Carrying-Capacity of Region VI, for the Population-

Development Planning Program, National Economic and Development Authority 1987-1988–

Estimation of maximum caloric and protein yield at various crop choices and levels of

technology for different soil units applied to a region in the Philippines

Some Engagements in Organizational/Program Review/Evaluation

Organizational or program review and evaluation of the following: o Multi-Country Projects, Demonstration Projects and Technical Expert Service Projects of the Asian

Productivity Organization (Tokyo) since the last three years (Chief Expert)

o Organizational Development, Phase 1 (internal sensing), for the Palawan Council for Sustainable

Development (Project Leader)

o Mid-term Evaluation, UNDP GEF medium/large projects (Team Leader)

o Mid-term Evaluation, Literacy Coordinating Council (Assistant Team Leader)

o Bicol River Basin Development Program, USAID

o Agricultural Technology Education Program, DECS-EDPITAF (Department of

Education, Culture and Sports – Educational Projects Implementing Task Force)

o DECS Technical Panel for Agricultural Education, DECS-EDPITAF (Department of


o Integrated Environmental Management for Sustainable Development Program, DENR (Department

of Environment and Natural Resources) and UNDP

o Secondary Education Development Program, DECS-EDPITAF (Department of


o Philippine Environment-Industrial Sector Review Mission, World Bank

Affiliations: CCLFI (non-profit NGO for organizational learning/change and knowledge

management), Director for R&D (since 1999)

Knowledge Management Association of the Philippines, Vice-Chairman

Society of Knowledge Management Professionals of the Philippines, Vice-Chairman

e-People Inc. (an information technology consulting firm), Vice-Chairman

Entovation 100 (global network of KM practitioners), member

Development Academy of the Philippines, Fellow

Palawan Council for Sustainable Development, Scientific Advisory Committee, member

Interactive Financial Services, Inc., member of Advisory Board

World Futures Society, member

Philippine Association for the Advancement of Science, member

Philippine National Science Society, member


Philippine Institute of Environmental Planners, associate member

Education B. S. (major: Physics) cum laude, University of the Philippines, 1963

and Training: M. S. (major: Physical Biology), Cornell University, New York, 1966; masteral thesis on

mathematical-computerized model to separate Gaussian photopeaks in radionuclide

tracer studies

Ph. D. (major: Physical Biology), Cornell University, New York, 1971; doctoral thesis on

a mathematical-computerized model for calcium and strontium removal from bone

tissue

KM Columnist: “Ken” in I.T. Matters, BusinessWorld Online, February 2003 – January 2005

KM Columnist: “Knowledge and People” in I.T. Matters, BusinessWorld Online, February 2001 –

February 2003

KM blogsite: http://apintalisayon.wordpress.com (average hits per day: 100+)

Certified true and accurate:

SERAFIN D. TALISAYON

2 July 2012

http://apintalisayon.wordpress.com/

serafin d. talisayon · 2012-11-18 · curriculum vitae – dr. serafin d. talisayon –...

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