september 8th 2011 1. what, why, when...and the future sierra w/o wires.. and sierra data center 2
TRANSCRIPT
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Cloud ComputingOverview & Evolution
September 8th 2011
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Cloud Computing Overview
What, Why, When ...and the Future
Sierra w/o Wires .. and Sierra Data Center
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Your Servers/Apps/Services at a Data Center◦ Provided as a Service ◦ Public Cloud, Private Cloud, Hybrid Cloud◦ SaaS, IaaS, PaaS
Cloud Computing Services?◦ E-mail Hosting◦ Remote Backup◦ Disaster Recovery Solutions◦ File & App Virtual Machines with IT Services◦ Hosted VoIP
What is Cloud Computing?
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More Reliable & Secure Data Center Services◦ Leverage Economies of Scale
Expert External Resource Support Internal Resources Alignment
◦ More Business focused IT support Potential Cost Savings/Management
◦ OpEx vs. Large CapEx Improved System Connectivity/Collaboration
Why Consider the Cloud?
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Upgrades and Renewals ◦ Pending Hardware/Software Upgrades
Including Transition to Virtual Servers ◦ Telco and IT Services Contract Renewals
Outages and Losses◦ Server, Power and/or Connectivity Outages◦ Productivity or Data Loss Events
Moves, Adds and Changes◦ Need Increased Remote User Connectivity◦ New Mission Critical App Deployment◦ Building, Employee or Org Changes
Significant Growth, Downsizing, Acquisition◦ Security and/or Compliance Requirements
Strategic Business/IT Alignment Reviews
When to Consider the Cloud?
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What is the Business Need/Benefit ◦ Alignment of Internal Resource Skills to Support
CapEx Cost Summary ◦ Hardware Upgrade Costs & Software Licensing Fees
OpEx Cost Analysis ◦ Outsourced
Data Center Services Telecom and IT Services
◦ Internal Labor Costs System upgrade Ongoing support for new systems Any admin training
Evaluation of Cloud Service Providers◦ Facilities and Services capabilities◦ National vs. Regional
What to Consider - Business
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What End Users will be Affected & How?◦ User Groups◦ How will User Groups Access the Cloud
Remote Desktop VPN to Remote Files
What Connectivity Type & Speed are Required?◦ Internet vs. Private Network
What Servers/Apps/Services are Required?◦ Just File Servers or Applications too◦ Monitoring and Management Services
Is the Cloud Environment Sized Correctly?◦ Number of VMs ◦ CPU Speed & Cores, RAM, HD Size & Type
What to Consider - Ops
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Forrester expects a full “Cloud Broker” to emerge that:◦ Automatically spans all clouds◦ Acts as a “fixer” for companies
Seeking to deploy new apps Or manage busy times of the year
◦ Potentially Compute Resources and People too
Cloud Future Vision
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You Will use Cloud Computing some way◦ Leveraging External Expert Resources ◦ Secure, Reliable Facilities◦ Cost Effectively◦ To Support your Business Needs and IT Gaps
Not an All or Nothing Proposition◦ Can start with one need area and grow◦ Can also maintain a hybrid solution ongoing
Not a One Time Project◦ A Multi-Year Strategic Plan◦ To more Effectively support Business Operations
Not the Latest Fad◦ A Significant Shift in IT Services Direction
The Next Level of Data Center Services ◦ For all the Right Reasons of:
Economies of Scale, Security, Reliability, Collaboration Leveraging Cost Effective High Speed Connectivity
Let Level 3 and Sierra Help!
Cloud Future Facts
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Sierra w/o Wires Overview
© InTouchMSS, MMVIII All rights reserved.
Hardware/SoftwareReseller
IT Services
Monitoring/Notification
Managed Services
Data Center Services
Business Alignment
Pittsburgh Based
Network Solutions Managed Service Provider
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About Sierra w/o Wires 22 Employees, 18 Engineers Customers in 25 States Leading Monitoring and Managed Service
Provider in the Region First to Offer Cloud Computing Services
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Sierra Data Center 322 Fourth Ave, Tech Center Building Tier 3 Data Center 4500 Sq. Ft. Raised Floor Redundant HVAC and Power Peered 1Gb Internet Connections 24x7x365 NOC, Monitoring & Surveillance Your New Downtown Cloud!
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Sierra Data Center Services MS Exchange to Full Cloud Computing Production, DR and Remote Backup
Services Co-location from 1U to Multiple Racks
◦ Cages and Secure Suites Available Internet and Private Network Connectivity 24x7x365 Monitoring and Management
◦ Servers, Infrastructure, Applications
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Traditional IT Consulting Architecture and Design Consulting Services
◦ Single Component to Comprehensive System Solutions◦ Knowledge Transfer and Training◦ Level 3 Trouble Shooting and IT Team Support
Network Component Installation and Configuration◦ Firewalls, Router/Switch, IPS/IDS, AIP, CSC, Wireless◦ Perimeter Devices - Spam Firewalls, Web Filter, Load
Balancers, VPNs, E-mail Journal/Archiving
Server/SAN Install, Config and Management◦ Windows, Linux & Mac◦ Hyper V and VMWare VMs◦ HP and NetApp SANs◦ Exchange, SQL, CRM, & DPM◦ VoIP Phone Systems – Cisco, Digium, Asterisk, 3CX
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Application Development Microsoft Based
◦ MS VS 2008◦ ASP.net 3.5 & 4.0◦ VB and C#◦ SQL 2005 and 2008
Open Source◦ PHP and ROR◦ MySQL
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Recent Recognition PTC – 2011/12
◦ Tech 50 – Technology Accelerator Finalist PBT – 2011
◦ Best Place to Work in Western PA PBT – 2011
◦ Pittsburgh 100 - #15 Fastest Growing Company PTC – 2010/11
◦ Tech 50 – Service Provider of the Year
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Customer Benefits Pittsburgh Based Provider Regional and National Consulting Capabilities
◦ Single Project to Large Scale◦ Complete Solution Support
Business and Technology Experience◦ Aligning Business Objectives and IT Services
Flexible Cost Effective Cloud Services◦ Ala Carte Pricing
Primary Engineer assigned per Customer Sierra Incident Manager (SIM)
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Thank you!And Questions?