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Fri, Sep 4th, 2015

Rates

If you are a residential customer inquiring about residential rates or if you have a question about

 your bill, contact one of our Customer Service Representatives at 423 -952-JCPB ( 5272), option 3

 between the hours of Monday thru Friday, 8 am – 5 pm EST.

 What is the “customer charge?”

The customer charge is a fixed monthly charge designed to evenly distribute costs JCPB incurs when

providing electric service to customers. Examples of charges that are incurred are: meter reading,

maintaining customer records, capital and maintenance costs, etc. In other words, whether

customers use electricity or not it costs to provide electric service to each and every customer. All

customers (i.e. residential, commercial, and industrial) are charged a customer charge.

 What is the “kW h charge?”The kWh charge is the total amount of electricity your household consumes. For example, the kWh

charge is the cost of the electricity used to power all your electric appliances; such as, heating and

cooling systems, water heating, televisions, lighting, washers and dryers, refrigerators and freezers,

and other m iscellaneous appliances.

Electricity is measured via a meter on the side of your home in kWh units. A watt is a basic measure

of electricity. A kilowatt is one-thousand watts. For example, a 100 watt light bulb used for 10 hours

equals one kilowatt hour.

 What is the "FCA charge?"

Each month TVA implements a Fuel Cost Adjustment (FCA) that can fluctuate with TVA’s fuel and

purchased power costs. Therefore, electric rates may increase or decrease slightly based on the

amount TVA pays for fuel and purchased power. Learn more about TVA’s Fuel Cost Adjustment

Residential Electric Rates

Date  Customer

Charge

kWh

Charge

FCA 

Charge

Total kWh

Charge

September

2015

$14.51 $0.06924 $0.02083 $0.09007

 August 2015 $14.51 $0.06924 $0.02261 $0.09185

July 2015 $14.51 $0.06924 $0.02353 $0.09277

June 2015 $14.51 $0.06924 $0.02247 $0.09171

May 2015 $14.51 $0.06442 $0.02449 $0.08891

 April 2015 $14.51 $0.06442 $0.02536 $0.08978

March 2015 $14.51 $0.06628 $0.02068 $0.08696

 Your Home -Meters & Rates

Rates

Read Your Meter

Calculate Your Bill

Home FAQs Contact Us Search Our Website  

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February 2015 $14.51 $0.06628 $0.02141 $0.08769

January 2015 $14.51 $0.06628 $0.02203 $0.08831

December

2014

$14.51 $0.06628 $0.02097 $0.08725

November

2014

$14.51 $0.06442 $0.02017 $0.08459

October 2014 $14.51 $0.06442 $0.02282 $0.08724

September

2014

$14.51 $0.06761 $0.02224 $0.08985

 August 2014 $14.51 $0.06761 $0.02577 $0.09338

July 2014 $14.51 $0.06761 $0.02806 $0.09567

June 2014 $14.51 $0.06761 $0.02767 $0.09528

May 2014 $14.51 $0.06291 $0.02766 $0.09057

 April 2014 $14.51 $0.06291 $0.02929 $0.0922

March 2014 $14.51 $0.06472 $0.02859 $0.09331

February 2014 $14.51 $0.06472 $0.02320 $0.08792

January 2014 $14.51 $0.06472 $0.02262 $0.08734

December

2013

$14.51 $0.06472 $0.02121 $0.08593

November

2013

$14.51 $0.06291 $0.02108 $0.08399

October 2013 $14.51 $0.06291 $0.02064 $0.08355

September

2013

$12.51 $0.06771 $0.02093 $0.08864

 August 2013 $12.51 $0.06771 $0.02364 $0.09135

July 2013 $12.51 $0.06771 $0.02383 $0.09154

June 2013 $12.51 $0.06771 $0.02502 $0.09273

May 2013 $12.51 $0.06313 $0.02490 $0.08803

 April 2013 $12.51 $0.06313 $0.02372 $0.08685

March 2013 $12.51 $0.06489 $0.02177 $0.08666

February 2013 $12.51 $0.06489 $0.02321 $0.0881

January 2013 $12.51 $0.06489 $0.02627 $0.09116

*For commercial and industrial rates, please go to Business & Industry/Rate

Information.

* Verify Rates

Our staff is committed to providing current, accurate rate information. It is our goal to update this

site as changes occur. However, rates are subject to change without notice. Customers are

encouraged to verify pricing with a JCPB representative.

Terms & Conditions

Invoices are due when issued. Please pay this invoice as soon as it is received. Return payments

in the enclosed envelope, pay in person at the Johnson City Power Board (JCPB) office, via the

automated phone system (423-952-5727), SmartHub (jcpb.com), or visit Easy Pay  for a list of other

locations that accept JCPB payments. Please note recent payments may not have been deducted

from the invoice.

Good payment history. A good payment history may be established by paying monthly energy 

invoices by the net due date.

Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a

service charge of 5% will be added to the net amount due. Failure to receive an invoice does not

release customers from their obligation to pay. Customers who are unable to pay, may call Customer

Service at 423-952-5014 or come to the JCPB office to discuss a possible payment agreement.

Customers failing to pay invoices on time will be sent a disconnect notice.  Disconnect

notices indicate the due date and past due amount. Upon expiration of the notice, service may be

disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.

Payment of the past due invoice is required before service is restored.  A service

reconnect charge will apply and a deposit or additional deposit may also be required.

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