Saturday BriefingPage �

September 10, 2011 A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER ‘OHANA

Thoughts on Two Tragedies:�2/7 and 9/��

By Dr. Richard Kelley

Tomorrow,September11,2011,ournationandmanyaroundtheworldwillpausetoremember,honorandprayforthesoulsofnearly3,000innocentpeoplewholosttheirlivesexactly10yearsago,whenal-Qaedaterroristshijackedfourcommercialaircraft,fullofpassengersandcrew,andcrashedthemintotheWorldTradeCenter’sTwinTowersinNewYorkCity;thePentagon,acrosstheriverfromWashington,D.C.;andafieldnearShanksville,Pennsylvania,about60milessoutheastofPittsburgh. Iwilljoininprayerforthe9/11victims,butIwillalsobeprayingforthesoulsofthe2,350servicepersonnelandcivilianskilledintheattackonPearlHarboronDecember7,1941.Ihavelivedlongenoughtohavebotheventsdeeplyetchedinmymemoryinaverypersonalway. AsIhavedescribedbeforeinSaturday Briefing,asaboy,IwatchedthebombsfallonPearlHarborwithmyfamilyfromthethirdfloorpatioofourhomeat2270KuhioAvenueinWaikīkī.Earlierthatmorning,mysistersandIhadbeendeliveredtoSundaySchoolwhilebackhome,myparents,RoyandEstelleKelley,wereabouttoenjoyabreakfastofmymother’sfamouswaffleswithCaptainJohnSchultz,USN,andhiswifeMartha.Capt.Schultzwaswearinghisdresswhiteuniformand,whentheexplosionseruptedatPearlHarbor,herushedtohisshipanchoredthereandintoharm’swaywithoutstoppingtochangehisuniform.Atthesametime,myfatherrushedbacktobringuskidshomefromSundaySchool. ThestoryIhavenottoldpubliclyisthatIwasscheduledtobestayingintheMarriottHotel

Continued on page 10Martha DeLisa, Shannon Nolder, Dr. Richard Kelley,

Lori Naone, Kathy Sylvester and Marion Beverly

Beachfront Hotel Presentations and Some Interesting History

About These HotelsBy Bill Peters

LoriNaone,SalesManagerfortheOutriggerWaikikiontheBeachandOutriggerReefontheBeachhotels,visitedDenvertwoweeksagoand,intwosessions,updatedtheDenver‘ohanawiththelatestinformationonthesetwoproperties.Afterherpresentations,Loriansweredquestionsaboutsuchthingsastherestaurantsontheproperties,hotelamenitiesandWaikīkīitself,includingquestionsaboutthecurrentstreetbeautificationproject,whichmaycausetrafficdelayscomingfromtheairport. Dr.KelleymadeasurprisevisittotheofficeandstayedforLori’sfirstpresentation.Whenshefinishedthequestion-and-answersession,Dr.KelleyaskedifhecouldsharesomestoriesabouttheWaikīkībeachfrontpropertieswiththestaff. Dr.KelleyspokeabouttheEdgewaterBeachApartments,whichwerelocatedonthelandwheretheOutriggerReefnowstands.Herelatedhowthehuge,14-inchcoastalartillerynextdooratFortDeRussywastest-firedadayorsoaftertheDecember7,1941,attackonPearlHarbor.Theconcussion

Continued on page 9

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Employment Opportunities Ifyouareinterestedinthepositionslistedbelowandmeetthequalifications,youmayapplyonline.PleasegotoWWW.OUTRIGGER.COM,clickonABOUTOUTRIGGER,thenEMPLOYMENT.Weonlyacceptonlineapplicationsfortheopen-listedpositionsfrominternalcandidates.Ifyouhaveanyquestions,pleasecallChadTeramaeat(808)921-6989.ApplicationdeadlineforthefollowingpositionsisSeptember16,2011.

Assistant Controller (Full Time)Bachelor’sdegreeinrelatedfieldrequired,preferablyinAccountingorBusinessAdministration.AminimumofthreeyearspreviousworkexperienceinanAccountingdepartmentwithstrongcomputerandsupervisionskillsrequired,withintheAccountsPayableareapreferred.Mustbeabletoreadandanalyzevariousfinancialreports,aswellascorrespondencefromvariousinternalandexternalcustomers.Excellentcomputer,10-keybytouch,mathematical,writtenandverbalcommunicationskillsrequired.

Operations Administrator (Full Time)Highschooldiplomawithaminimumoftwoyearsadministrativeexperienceinpropertymanagementand/orahospitality-relatedorganizationrequired.Musthaveexcellentcomputer,mathematicalandwritten/verbalcommunicationskills.MustalsohavelegiblehandwritingandbeabletouseaKronostimeandattendancesystemandotherofficeequipment.Strongsecretarialskillsincluding,butnotlimitedto,theauthorshipofbusinesscorrespondence,documentationofproperty-relatedbusiness,meetingminutesconsistentwiththerequirementsofHotelLaw,aswellasCompanypolicy/regulations,filing,officemanagementandphoneskills.

Guest Service Representative (On Call)Musthaveatleastoneyearcustomerserviceandcashieringexperience,preferablyinthehospitalityindustry.Musthavebasiccomputerskillsandbeabletotype30wpm.Mustalsobeateamplayerwithexcellentcommunicationskillsandflexibilitytoworkanydayandanyshift.Japanesespeakingpreferred.

Keauhou Beach ResortSecurity Officer (Full Time)

ResponsibletoprovideSecurityservicestoassurethesafetyofguests,employeesandproperty.PreviousSecurityexperiencepreferred.Musthavegoodcommunicationsskillsandabletoreadvarioussecuritycorrespondencesuchasincidentreports,dailylogsandpolicyandproceduremanuals.

Outrigger Royal Kahana ResortRoom Attendant (On Call)

Mustbeabletoworkwellwithothers,followinstructionsandcommunicateinEnglish.Theabilitytoworkflexibledaysandshiftsisrequired.Experienceincleaningandservicingguestroomsand/orpublicareaspreferred.

Houseperson (On Call)MustbeabletocommunicateinEnglishwithguestsandemployees.Basicmathematicalskillsrequired.Mustalsobeabletoworkwithheavycleaningequipment,operateagolfcartandbeflexibletoworkanydayandshift.Experienceincleaningpublicareaspreferred.

Maintenance (On Call)Musthaveoneyearexperiencewithinteriorandexteriormaintenanceincludingdemonstratedabilitytoinstall,repair,service,inspectandmaintainFF&Efacilities.Mustalsohaveexperiencewithheating,cooling,plumbing,ventilation,water,electricalandmechanicalsystems;abilitytoliftandmoveitemsweighing75lbs;andflexibilitytoworkanydayandshift.

Happy Birthday!

Sept 21: Saane Tone Tanaka, Evan H. Hosaka, Daniel K. Meaney, Estelle Marie Kelley, Creighton J. Young, Earl S. Endo, Mark N.R. Godoy, Maribeth A. Julian-Quiocho, Jholito T. Abadilla, Carla Van Vliet, Danilo Gonzales, Mereoni Kurisalili and Apolosi T.

Sept 22: Gary Otsubo, Edgar B. Melchor, Eugenia Aguinaldo Pasion, Wan Wun Lui, Franklin S. Sabugo Jr., Masako N. Sawyer, Ah Shu Lee, Nora Nalani Weatherwax, Mauricia A. Cabato, Jennifer L. Cabasag, Omar Zavala Perez, Sylvania K. Louis, Irene Koh and Rajneshwar D.

Sept 23: Treddis Eduardo Russell, Sherry Ann P. Oyamot, and Madeline G. Agcamaran, Florida Sonis, Jonnalyn Flores, Iofina Isac, Sebastian V. and Sushil C.

Sept 24: Benny Laguatan, Teresita L. Bugal, Barbara Jean Awa, Tagumpay B. Garcia, Princesa Grace Mello, Richard F. Armington, Han Qin Wang, Marisa A. Sakamoto, Elizabeth Webber and Lusia P.

Sept 25: Angelita Ramos Ganitano, Augustine P. Kimitete, Marvin T. Shin, Lynda Mae Marzan, Gui Fen Li, Annie-Lu Navarro, Aurelio R. Transfiguracion, Sandy I. Niihau, Patrick A. Davis, Walter C. Tolentino, Joel Gemina, Metuisela T., Varinava B. and Shynal S.

Sept 26: Marlene M. Espinda, Nilo D. Madarang, Jacklinn K.S. Kalani, Joey P. Guerrero, Christie M. Richardson and Sesenieli T.

Sept 27: Milagros P. Transfiguracion, Nelson D. Bueno, Maria L.C. Almogela, Judy M.H. Lin and Constantino L. Espejo.

Saturday BriefingPage �

Keoni had a great job and had been with the same company for over 20 years. One

day he got really sick and was hospitalized. His diagnosis took months and included

three surgeries. He was out of work for over a year, and during that time, his company

downsized and closed his office. He had a wife and two young children to care for.

Eventually they weren’t able to meet their obligations and found themselves living

in their car on the streets...

Eachnight,anaverageof4,200peoplearehomelessonO‘ahualone.2,200arefamilieswithchildren.Theimpactofhomelessnessonachildisprofound-itaffectstheirhealth,nutrition,schoolperformanceandcanleadtoahostofinherentemotionaldifficulties. In2010,AlohaUnitedWay(AUW)providedfundingtonineagenciesthatfocusonrapidlyrehousingfamilieswithchildren,transitioning661adultsandchildrenintosafeandstablehousingandpreventing3,924frombecominghomeless. YoucanhelpbydonatingduringOutrigger’sAlohaUnitedWaycampaignhappeningnow.LooktoyourdepartmentalAUWcoordinatorforformsifyouwishtodonate;it’scompletevoluntary.Youcanmakeadifference!

Aloha United Way Can HelpBy Char Luning & Kathy Foley

Our Canoe Moves ForwardBy Maile Okuma

TheOHANAWaikikiEastAlaka‘iteamstillbeamswithprideandhonoraswereflectbacktoMay25,2011,“TheOutriggerWay”PaddleAwardsCeremony,whenwereceivedtheStarGazerLevelaward.Itstirsuswithexcitementaswereadwhatotherpropertieshavedoneandaredoinginreflectionofourvalues,theircreativeactivitiesandhowtheyarecelebratingwiththeiremployeesandjusthavingfunwithit!(YoucanfeeltheAlohaasyoureadoftheirachievementsandteamactivities.)Asthemonthsrolledby,itwassoeasytogetcaughtupinthebusynessandworkfrenzyofthehotel’shighoccupancies.Yetdeepdowninmyna‘au(“gut”),therewasthisgentlevoicethatkeptremindingme,“YouneedtogetthroughyourPaddle1and2activity.Youhaven’tstartedyet.Whatareyougoingtodo?”AndwitheachSaturday Briefingarticledepictinghoweveryoneiscelebrating,Istartedtogetanxiousandfeltthisfeelingofurgency.Our“canoe”isstagnant;wecan’tjustsitstill!Somewhatchallenged,butnotwantingtodoarepeatoflastyear’scelebrationofWhoWeAreandWhereWeAreFrom(wehadamulticulturalevent,shareddifferentfoods,woreourculturalattire,culturaldisplays,danced,sharedavideo,etc.),wefinally

decidedto“resurrect”oneofouractivitiesdonemonthsagowhichwasintendedforanotherPaddleactivitybutwasneverusedforthatpurpose.WeusedthatactivitytocompletePaddle1and2.Theurgencytomoveforward/toimuasowecanmoveontoPaddle3,CelebratingWhatWeDo,isingoodtimingwiththeAPECtrainingandhaspromptedustogetitdone.Itisourkuleanatomoveour“canoe”outofstillwaters! TheOHANAWaikikiEastemployeescelebrated“WhoWeAre”and“WhereWeComeFrom”bysharingourfavoriterecipes,likeGMAlanNaito’sJapaneseSummerTimeCurry,orClaraHan’sChopChae,orMarilou’sBananaLumpiaorYuetOy’sonocoffeecake.DeniseTorrescreatedabeautifulcookbookcalled,“TheMeltingPotofRecipes,”whichincludeseachemployee’sphoto,alongwiththeirrecipe.Shepainstakinglyhadeveryonesubmittheirrecipe,didalltheeditingandcorrectionsandphototaking.(Iplayedaverysmallpartinthiscreation,sinceIwrotetheacknowledgementsforthecookbook,butotherthanthat,allkudos,fromstarttofinish,goouttoMs.Denise/ouringeniousSupervisor!And,ofcourse,withoutourGM’sapprovalandbacking,noneofthiscouldhaveoccurred.Mahalonuiloatoallouremployeesfortheirkokuaandtime.Ourcookbookisasuccess! Inconclusion,itreallypaystoattendthebrainstormingsessionsofKe‘AnoWa‘awhereideasofNāAlaka‘iareshared.Itgivesawiderangeofactivitiesandideastobringbacktoyourpropertiestosharewithyouremployeeshowtocelebrateourcompany’svalues.MahaloNāAlaka‘i!

“Who we are” and “Where we come from” is celebrated in the OEH Melting Pot of Recipes Cookbook

Saturday Briefing is publishedby and for employees of

Outrigger Enterprises Group (OEG)

Editor-In-Chief: Richard Kelley Supervising Editor: Pila Hanson Senior Editor: Kathy Foley Proofing Assistant: Char Luning Contributing Writers: Employees of OEG

Visit us online at:

www.saturdaybriefing.outrigger.com

Submissions to Kathy Foley

at kathysb@outrigger.com,

via interoffice mail to OEH/HR,

or by phone at (808) 921-6957.

©2011OutriggerHotelsHawaiiAnEqualOpportunityEmployer

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SEPTEMBER LIVINGWELL CALENDAR

Heart & Sole Walk

Wednesday, September 21, 2011

ORF Bell Desk • 5:15 p.m.

45 to 60-minute walk

with friends, family, co-workers and pets

It just ends your day right!

Outrigger Blood Drive

Tuesday, September 27, 2011

OEH Princess Ka‘iulani

(Lobby) Conference Room

9 a.m. to 2 p.m.

Appointment-based participation only! Call Ashley Cabradilla at 921-6972 or email her at ashley.cabradilla@outrigger.com to secure your preferred time.

With more than half of us needing blood during our lives, maintaining a safe and adequate community blood supply is important to everyone. By donating blood, you’ll help ensure that it is available for all who need it, and you’ll help save up to three lives.

Everyday in Hawaii, hundreds of patients count on volunteer blood donors for their very survival. The donation process is safe and usually takes about an hour. There is some paperwork, a

confidential interview, and a mini physical, but the actual collection of blood takes only five to eight minutes.

Your help is needed now! Two hundred pints of blood are needed every day to help maintain safe blood levels. That’s 58,000-60,000 pints a year.

Pint goal: 30

Appointment goal: 48

Lunch & Learn

Germ Busters: Relief from the Common Cold & Flu

Wednesday, September 21, 2011 • 12 p.m.

OEH Learning Center

Tired of feeling rotten each winter? This light-hearted but informative session with Pete Clines provides an overview of two common respiratory illnesses. Join us as we discuss symptoms, treatment of symptoms and prevention measures. Activities include team competition to reveal who knows the difference between virus fact and fiction.

NOTE: ALL those on blood pressure medications are now accepted as are donors that are diabetic and insulin dependent.

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Duke Kahanamoku—One Paddle, Two PaddleBy Ethan Chang

InAugust,TheOutriggerWaikikiontheBeachcelebratedtwogreatevents:ThebirthdayofHawai‘i’sgreatestwaterman,DukeKahanamoku,andaluncheontohonorourveryownAmbassadorsofAlohaandour6Paddleprocess. ToCelebrateWhoWeAre,weaskedformeaningsorstoriesbehindeachemployee’sname.Inmanycultures,aperson’snameisimportantandcanbereflectedinsomeone’spersonality,traitsandevenplaceinsociety.ToCelebrateWhereWeComeFrom,wecollectedancestryinformationfromouremployees. Weareproudtoshowcasethediverseculturesrepresentedinourstaffanddidsothroughdepartmentaldisplays.Asa“glue”totieallofourdisplaystogether,wehonoredDukeKahanamokubyshowcasingsomeofhisaccomplishmentsinourdisplaydesigns,aswellashavinganinternationalpotlucktohonorDuke’sworldtravels. OurHousekeepingandMaintenancedepartmentscreatedleitorepresenttheAlohaSpiritweandDukeshare.TheBellDeskdisplayrepresentsDuke’slovefortheoceanandtheway

helovedtoposewithhisfellowBeachBoys(Inmanypictures,heposedwithaHui,orgroupofsurfers,withtheirsurfboardsstandingtallbehindthem.).TheFrontDeskcreatedadisplay

ofclappersordirector’scuestosymbolizeDuke’sfameandfilmcareer.TheExecutiveOfficeandAccountingdepartmentshowcasedDuke’sathleticabilitieswithadisplayofmedals.ThesedisplaysarecurrentlyupinourVoyager’sRoomforalltosee.DukeKahanamokuisoneofHawai‘i’smostreveredandiconicfigures.

HeisknownastheFatherofModernSurfing,wasanofficialAmbassadorofAloha,winnerofmultipleOlympicmedals,traveledtheworldwhileshowcasinghisswimmingandsurfingabilitiesandhasappearedinmanymovieroles.

The Front Desk’s director’s clapper display

The Housekeeping & Maintenance departments’ lei creation The Executive Office & Accounting department showcased Duke’s “medals”

The meaning behind a name...The Bell Desk creation depicts Duke’s love for the ocean

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This is the fourteenth of the series of articles focusing on the 21 Asia-Pacific economies that will be represented at the Asia-Pacific Economic Cooperation (APEC) summit in Honolulu during November 2011.

BackgroundPapua New Guinea is a country in Oceania, occupying the eastern half of the island

of New Guinea and numerous offshore islands. It is located in the southwestern

Pacific Ocean, in a region defined since the early 19th century as Melanesia. Papua

New Guinea is one of the most culturally diverse countries on Earth, with over 850

indigenous languages and at least as many traditional societies, out of a population

of just under seven million. It is also one of the most rural, as only 18% of its people

live in urban centres. The country is one of the world’s least explored, culturally and

geographically, and many undiscovered species of plants and animals are thought

to exist in the interior of Papua New Guinea,

Customs, Culture & Etiquette• Kai bars (fast-food stands) are popular

• Food taboos vary and are often temporary, as with restrictions on pregnant

women and initiates. Others are totemic, involving plants or animals that are

symbolic of kin groups. Still others are relational; for example, a son-in-law may

not consume food in the presence of his mother-in-law

• Papua New Guinea is renowned for ceremonial occasions at which hundreds of

pigs or other valuables are distributed to guests

• Competitive feasting (“fighting with food”) between big men and chiefs features

oratory, dancing, singing, drumming, and feasting that go on for days, along with

the payment of bride-prices and other exchanges

• There is no legal drinking age

• Villagers produce most of their own food, and many townspeople plant gardens

and rely on open-air markets for fruits and vegetables sold by village women

• Most land is vested in kin groups and allocated according to need

• Individual land ownership is not common

• While land normally passes from father or mother’s brother to children or nieces

and nephews, the intended recipients provide much assistance and gifts to the

“owners” before the land passes to their care

• There are both village and national court systems. Village courts use custom

rather than English law, a situation that sometimes results in injustice from the

point of view of the larger society

• Sometimes people will greet you, take your hand in a hand shake and hold it

against their chest. This is a sign of friendship and respect

• Most people do not keep time and work according to the sun. They get up in the

morning when it starts to get light, lunch at noon, visit when it’s dark and sleep at

about 8PM.

• Usually nothing happens on time due to the fact that most people do not keep

time. In general people are not offended if you are late, and you will need to be

aware of the fact that people will come late or arrive early for appointments

• Services like buses do not run on time, there is no time schedule. In general planes

arrive on time but often they are late as well and sometimes will not arrive

• People will usually offer their time freely; they love to serve and help and do not

covet their time. This is a major sign of friendship and coveting your time will be a

sure sign that you are not a friend

Papua New Guinea Facts & Fun

• Officially the Independent State of Papua New Guinea

• Capital: Port Moresby• Queen: Elizabeth II• Population: 6,732,000 (2009 est)• Language: Melanesian Pidgin serves as

the lingua franca, English spoken by 1%-2%, Motu spoken in Papua region, plus 820 indigenous languages spoken

• Currency: Papua New Guinean kina (PGK) • Languages: English, Tok Pisin, Hiri Motu• Many live in extreme poverty, with about

one third of the population living on less than US$1.25 per day

• There are hundreds of ethnic groups indigenous to Papua New Guinea, the majority being from the group known as Papuans, whose ancestors arrived in the New Guinea region tens of thousands of years ago. Many remote Papuan tribes still have only marginal contact with the outside world

• Rugby league is by far the most popular sport and has been described as a replacement for tribal warfare as a way of explaining the local enthusiasm for the game (a matter of life and death)

• A large proportion of the population is illiterate. Particularly women are affected. Much of the education in the country is provided by church institutions

http://en.wikipedia.org/wiki/Papua_New_Guineahttp://www.everyculture.com/No-Sa/Papua-New-Guinea.html

http://www.culturecrossing.net/basics_business_student_details.php?Id=15&CID=160

APEC Economies Highlighted

Papua New Guinea

Saturday BriefingPage 7

WHY the C.A.R.E. Training?By Kaipo Ho

TheUnitedStatesisthisyear’shostoftheannualAsia-PacificEconomicCooperationconferenceheldduringtheweekofNovember7-13,2011.PresidentObamafurtherselectedhishomestateofHawai‘iasthesiteoftheconferenceandpersonallyinvitedtheAPECdelegatestocometohishome.HostingtheAPECconferenceisindeedanhonorforHawai‘i,andasOutriggerisamajorcontributortotheevent,itisalsoagreathonorforustohostourinternationaldelegatesandtheirsupporters.Theanticipated17,000to18,000APECguestswillinclude21worldleaders,theirseniorstaffandeconomicadvisors,supporters,families,andinternationalmedia.ThisisaneventunlikeanyotherconferenceorconventionHawai‘ihasexperiencedinthepast,andwehaveaonceinalifetimeopportunitytowelcomeourVIPguestsinthetrueOutriggertraditionofho‘okipa,orhospitality.InadditiontoourAPECguests,wewillalsobehostingourmanyguestswhoarehereforrestandrelaxation.With21worldleadersandinternationalmediacommutinginWaikīkīandnearbyareasduringtheweekoftheconference,itwillbeanythingbutbusinessasusualthroughoutourfairbeachresortandcitystreets.Ourhospitalitywillmakeallthedifferenceasweseektomanagethediverseneedsandexpectationsofourdiplomaticguestsandourleisureguests.Asasportsteamheadedforachampionshipgamewouldusetheweekspriortotrainandhonetheirskills,theC.A.R.E.TrainingisOutrigger’spreparationfortheAPECconferenceaswerevisit—andsharpen—ourfundamentalhospitalityskills.Meanwhile,APECisbutasingleweek,andtheC.A.R.E.TrainingisalsoagoodrefresherfortimesbeyondAPEC.Sobeonthelookoutforthelaunchofour9-weekC.A.R.E.TrainingonMonday,September12.WhyandwhatisC.A.R.E.?C.A.R.E.isanacronymforCreateARemarkableExperience,andtheC.A.R.E.Principlesare

excellentwaysforustocreatethosespecialhospitalitymomentsoftruthandlettingourguestsknowthatweare“beingthere”forthem.Thesidebar,left,isasneakpeakofwhat’sinstoreforyou,asweready

ourselvestowelcomeandentertainourAPECguestswithwarmthandgenerosity.

Create A Remarkable Experience

and make someone’s day special

I welcome my day with enthusiasm and passion

knowing that I have been blessed with another

opportunity to touch someone’s life in a very special

and unique way

I can bring warmth and joy to someone’s day with

a gracious welcome and greeting, a sparkle in my

voice and a smile in my eyes

I can transform that gracious welcome and greeting

into an extraordinary experience simply by

addressing that special someone by their name

I can let someone know that I truly care about them

by “being in the moment” and making them feel like

they are the most important thing to me

I can express my thanks with sincere words of

appreciation and reveal an even deeper sense

of gratitude through my caring and thoughtful

actions

I can truly honor someone and make them feel like

part of the family by extending them a warm and

personal invitation to return

“MyhusbandandIcelebratedourone-yearanniversaryinHawaiiandhadanamazingtime!Itwillalwaysbeatriptoremember.IwasborninHonoluluandtoldmyhusbandthatIcouldn’twaitforhimtoexperiencethebeautyoftheislandandthe‘alohaspirit’ofthepeople.Thehotelandallitsstaff-thefrontdesk,theguysatvaletandthecoffeeshopwereallsofriendlyandhelpful.Itwasapleasuretostayatyourhotelandwelookforwardtostayingthereagain.Thankyouforbeingapartofourcelebration.MuchAloha,”CiaraandBarryShurillaMenifee,CA

Courtyard by Marriott Waikiki Beach

Saturday BriefingPage �

Outrigger on the Lagoon – Fiji August Get TogetherBy Una Murray

Friday,2ndSeptember,thevuvale(family)oftheOutriggerontheLagoon–FijigatheredtohonoroutstandingemployeesforthemonthofAugust. HumanResourcesManagerLiteaDauniboubegantheprogramwithaverybeautifulandtouchingprayer.ShewelcomedtheLeaderoftheHousehold,GeneralManagerPeterHopgood.Ineveryhousehold,thereisaHeadoftheHouse,andPeteristheHeadofourvuvale. Peterwelcomedeveryonewithappreciationforgettingthevuvaletogethereachmonthforthisspecialoccasion,especiallybecauseeveryonewearstheirspecialBulawear.HethankedeveryoneforthesuccessofFamilyFunDayandsaidthatwewillholditagainnextyearasitwasfun,excitingandverywellorganized,thankstoRussellBlaikandhisCommittee.PetersharedabouthisrecenttriptoAustraliawherehewasabletomeetwithmostofourwholesalersinBrisbane,MelbourneandSydney.Heremindedeveryonetoworkhardandtofollowtheproceduresoftheirduties.AstheAnnualBilibiliRaceisonlyfourweeksaway,heaskedthosetakingparttotrainhardtomakesurewewinthemajortrophyandasmanyofthe17eventsaswecan.Headdedthattherewillbeabigsurprisebeforetheconclusionofthegathering. TheFinanceteamwasinchargeofAugust’scommunityproject.TheychosetolaycarpetintheAndhtaPrimarySchoolclassrooms.TheschoolhasbeenassociatedwiththeOutriggerontheLagoon–Fijiformanyyearsandtherearequiteoffewchildrenofstaffmemberswhoattend.Thetargetwastocarpetthreetofourclassrooms,butwiththehugesupportfromoursuppliers,welaidcarpetineightclassrooms,thekindergartenroom,thelibrary,thestaffroom,andtheHeadTeacher’soffice.FinancegavethankstotheManagementandstaffoftheOutriggerontheLagoon–Fijiforallowingthemtodothisproject.Aspecialthankswasalsoexpressedtothesuppliers. PratikKumarfromFinanceandMonicaSeverofromtheMeimeidepartmentannouncedAugust’semployeestandouts.Congratulationstoallawardees(seeboxbelow).

Front of HouseJosephine Molidegei

Back of HouseNaibuka Karamata

How Can I HelpSailosi Goneyalo

Here to HelpIlisapeci Naicula

Courage AwardJosese Tunidau

Manager of the MonthWilliam Work

Naibuka Kanamata, Josephine Molidegei, Peter Hopgood, Ilisapeci Naicula, William Work and Jason Zvatora

TepolaNatadra,ExecutiveHousekeeperandDanielPrasad,SecurityManager,startedoffthedartsgameandraffledrawing.FINALLY,Petersharedthesurprise—theChampionNadrogaStallionswerewaitingforustojointhemforaphotoshoot!(Seearticleandphotosonpage9.) Theprogramconcludedwithafternoonteaandsweets.

Saturday BriefingPage 9

Captain Tiko Matawalu, GM Peter Hopgood and Biu, Manager of the Team

Sharing in the GloryBy Una Murray

OnFriday,2ndSeptember,teammembersfromthechampionOutriggerontheLagoon–FijiNadrogaStallionsjoinedthestaffatthepropertytodisplaytheDigicelandBSPFarebrothertrophies. GeneralManagerPeterHopgoodsaidthattheresortstaffisveryproudofOutrigger’sassociationwiththeStallions.“TheNadrogaStallionsareasponsor’sdream...hard-working,passionate,respectfulandhumble.” “ThesponsorshipoftheStallionshasbeenawin/winfortheresort-forguestswhowereabletowatchthegamesatLawaqaPark,forthefootballclub,forourcommunity,forourstaff.” PeterurgedotherresorthotelsaroundFijitogetbehindtheirprovincialrugbyteamsandenjoysimilarsuccesstowhattheOutriggervuvale(family)isenjoying.

Peter Hopgood, Jason Zvatora, other Executives, Managers and staff joined the Outrigger Nadroga Stallion champs for a fun photo op!

Beachfront Hotel Presentations

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fromthefiringwassopowerfulthattheplasterinsidetheapartmentswasshakenoffthewalls,andlightfixtureswererippedfromtheceilings.WhentheEdgewaterHotelwasbuiltacrossthestreetin1951,theEdgewaterBeachApartmentunitswererepairedandusedasbeachfronthotelroomswithfullkitchenfacilities. Dr.KelleyalsosharedsomeofhismemoriesoftheOutriggerWaikikiontheBeach.Beforeitwasbuiltinthe1960s,thesitewasthehomeoftheOutriggerCanoeClub.OneofitsmemberswasthelegendaryDukeKahanamoku,theOlympicswimmingchampion,whowasalsointernationallyfamousforsurfing.DukeandOutriggerfounderRoyKelleywerefriends,andDr.KelleywouldoftenseeDukepaddlinghiscanoe,swimmingorsurfingatWaikīkīBeach. Dr.KelleyadmiredDuke’sintegrityandrecalledthetimeDukewascompetingintheHawai‘iInternationalBillfishTournamentinKailua-KonaontheBigIslandofHawai‘i.Dukehadaratherlargemarlinontheendofhislinebuthispolebroke.Dukefeltthatpullingthefishinbyhandwithoutthepolewouldnotbehonestcompetition,soheforfeitedthefishandthecompetition. About1963,theOutriggerCanoeClubmoveddownthebeachtowardDiamondHeadanditsformersiteintheheartofWaikīkī,ownedbytheQueenEmmaFoundationandleasedtoWaikikiDevelopmentCorporation(WDC),cameupforalong-termsublease.WDCbegannegotiatingwiththeSheratonHotelsCorporation.However,atthelastminute,Sheratonrepresentativesrefusedtosignthedealbecausetheywereunwillingtoacceptaclausethatwouldincreasetherentby$20,000ayearaftertwoyears.Theleaseholder’snegotiatorexcusedhimselffromtheroomandcalledRoyKelleyfromapayphoneinthehallwaytoofferhimthesamedealthatSheratonwasbalkingat.Heexplainedthe$20,000annualrentincreaseclause.Atthattime,$20,000wasaconsiderableamountofmoney–theequivalentofover$140,000today.However,Royimmediatelyunderstoodthegreatpotentialofthisopportunityandpromptlyacceptedtheoffer.TheleaseholdersreturnedtothemeetingandtoldtheshockedSheratonnegotiatorsthatthepropertywasnolongeronthemarket.Therestishistory. Dr.KelleyfinishedwithastoryaboutameetingwithDukeKahanamokuthattookplaceafterRoyKelleyacquiredthesublease.WhileRoyandDr.Kelleywereinspectingtheirnewproperty,Dukecameupandaskedifhecouldcontinuetokeephissurfboardandcanoeonsiteuntilconstructiononthenewhotelrequiredallthespace.Royimmediatelyagreed,andDr.KelleyremembersseeingDukepaddlinghissurfboardorcanoeouttoseaandridingthewavesbacktothebeachforthenextcoupleofyearswhileplansfortheOutriggerWaikikiontheBeachwerebeingcompleted.

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at3WorldTradeCenteronthenightofSeptember10,2001,andthenextmorningattendingameetingoftheExecutiveCommitteeofWorldTravel&TourismCouncilintheofficesofAmericanExpress,acrossthestreetfromtheMarriott.

Aweekorsobefore,mywife,Linda,askedifmyscheduledtriptoNewYorkwasreallynecessary.Shewasdealingwiththeback-to-schoolissuesofourtwoyoungestchildren,AnneMarie,then16andChris,18.IhadbeenflyingtoHawai‘ifrequentlyandhadotherbusinesstravelscheduledthatmonthandonintothefall.“CouldyouskiptheWTTCmeetingandhelpwiththekids?”Lindaasked. IagreedtostayinDenver.TheWTTCmeetingobviouslynevertookplace.TheMarriott,sittingadjacenttobothoftheTwinTowers,wassuccessfullyevacuatedafterAmericanAirlinesFlight11crashedintotheNorthTowerandUnitedAirlinesflight175crashedintotheSouthTower.However,thehotelwasdestroyedandtwoMarriottemployeeskilledwhenbothtowerscollapsedontoitabouttwohourslater.TheofficebuildinghousingAmericanExpresswasalsodamaged. IhavebeenmarriedtoLindaover32yearsandhavefoundhertobeveryprescient,withanamazingapparentforeknowledgeofthingsoreventsbeforetheyexistorhappen.WhenIturnedontheTVandwatchedthesecondplaneflyintotheSouthTowerthatawfulmorning,IrealizedthatLinda’sgiftofpresciencemayhavesavedmylife. TheportionofthePentagonthatwasdestroyedbytheimpactofAmericanAirlines’hijackedflight77wasrebuiltwithinayear,andIvisitedthePentagonMemorialaboutthreeyearsago. TheFlight93NationalMemorialwasdedicatedtodayatthecrashsiteinPennsylvania.FormerPresidentGeorgeW.Bushjoinedfamilymembersofthoseonboardthatflighttoconsecratethesite.

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The Marriott Hotel next to the Twin Towers

InNewYorkCity,theNationalSeptember11Memorial&Museumwillbededicatedtomorrow,andthe1,776-footOneWorldTradeCenterbuilding,tallerthantheTwinTowersandalreadyrisingintothesky,isscheduledforcompletionin2013. MayGodblessallthosewholosttheirlivesinthetragediesof12/7and9/11,theirfamilies,andthecountlessotherswhohavesincemadetheultimatesacrifice–andtheirfamilies–andthosewhowillinevitablyfollowthemastheyfighttokeepournationsafeandfree.

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