senior systems administrator or systems administrator

8/3/2019 senior systems administrator or systems administrator

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Eugene Kent Vann

7492 Middle Bay Way a Fountain, CO [email protected] a Phone 719.382.7242

INFORMATION TECHNOLOGY PROFESSIONAL

CAREER SKILLS/KNOWLEDGE

Active Top Secret ClearanceMCSE (NT/2003) / MCP+ I/MActive Directory Windows Native Backup Veritas Backup ExecLenel Keyless/Badging Systems

DHCP/DNS Exchange 2003 Windows NT4/2003/XPUpdate ExpertSymantec GhostCast Server System Center Operations MgrMS Office 2000/2003/2007Hardware/Network TroubleshootingOS/Application TroubleshootingRemedy WSUSSymantec Security CenterRELEVANT EXPERIENCE

December 2009 - Present, Systems Engineer, NCI, Network Enterprise Center (NEC),6151 Specker Avenue, Bldg 1550, Room 2250, Ft. Carson, CO 80913-4100Supervisor: Shawn Harris, Ph: 526-1304. Performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex applications; provides support for the government in systems engineering to include:a Directs and participates in all phases of development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases; applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solutionsa Designs and prepares technical reports and related documentation and makes charts and graphs to record results, and prepares and delivers presentations and br

iefings as requireda Provides technical expertise for the purpose of formulating system design anddevelopmenta Develops IT plans and cost estimates for budgeting purposesa Coordinates with IT specialists at all levels to obtain information related tointerface with systems at those levels to facilitate the acquisition and exchange of networked informationa Participates in the accomplishment of the NECs planning and IT policy development and ensures compliance with plans, policies, standards, infrastructures, andarchitectures of DOD and DA IT management and IT programsa Participates in technical working groups and Configuration Control Board procedures to arrive at solutions to IT problems encountered and provides knowledge and information concerning state-of-the-art techniques and right-practices regard

ing complex software and hardware implementationsa Develops recommendations concerning major project ramifications and to offsetadverse impacts; prepares study summaries for comparison of alternatives pertinent to the economic justification of costs, time, and equipment usage, and generates queries and reportsa Participates in test and validation of software and hardware interoperability,changes and new technology against the USAG, FCCO- NEC enterprise baselinea Assists, along with the Network Engineer, with the replication of the USAG, FCCO-NEC operational networks sufficient to provide an accurate testing environment; ensures its test environment supports network engineering, directory services


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, web development, network management, and information assurance technology integration, testing, training, and development of capabilities prior to fielding onthe operational networksa Maintains Windows Active Directory and Exchange Servers in a Microsoft Clustered environment, DNS configurations; administers a server platform using VMWare,ESX and vShpere 4, trouble-shoots and analyzes Microsoft Secure Collaboration Environment anomaliesa Configures Public Key Infrastructure technologies; operates and maintains standard Internet protocols (Transmission Control Protocol/Internet Protocol - TCP/IP); Security Sockets Layer (SSL) and encryptiona IT systems and a wide range of computer techniques, requirements, methods, and proceduresa Maintains the installation Keyless and Video server platforms, SCCM and SCOM server configurations for deployments and administration of FCCO-NEC critical server operationsa Configured and maintains the local instance of the DOD OCSP Responder server for certificate validation redundancya Maintains a Top Secret Clearance, with Single Scope Background Investigation.IT II.

September 2008 - December, Exchange Systems Administrator, NCI, Director of Information Management (DOIM), 6151 Specker Avenue, Bldg 1550, Room 2250, Ft. Carson, CO 80913-4100

Supervisor: Jan Miltner, Ph: 526-5057. Administer the information management systems for an enterprise level domain to include:a Administering 16 Windows Exchange 2003 Servers and one Blackberry Server in support of messaging services for over 8,000 users on the Fort Carson domain; planand coordinate the installation, testing, operation, troubleshooting & maintenance of hardware, operating systems, and applications softwarea Schedule downtime to minimize user impact; identify, and correct server security vulnerabilitiesa Provide Blackberry Enterprise Server administration, upgrades, patches and customer support to extend e-mail services to government issued handheldsa Ensure security patches are installed in accordance with configuration management policies for all servers assigneda Maintain documentation for all servers/applications assigned

a Write Standard Operating Procedures (SOPs), develop project timelines, defineduties/tasks to be performed, develop measurements standards for acceptable performance, and develop procedures to ensure duties/tasks are implemented, and evaluate and ensure completed work meets performance standardsa Coordinate with appropriate DOIM personnel to integrate systems into targetednetworka Provide briefings and coordinate plans with Staff principals, USAG, FB-DOIM user groups, and all external affected sites. Perform business process analysis, and define requirements.

June 2007 a" June 2008 a" Technical Lead MNSTC-I, International Zone Baghdad Iraq- Responsible for managing an Enterprise level domain which supports over 3,500 user/computer accounts. Responsible for managing all account resources, securi

ty groups, delegations of authority rights, domain structure, file/application servers, infrastructure and exchange servers on the MNSTC-I NIPR/SIPR/CENTRIXS LANs. Monitors, operates and maintains LAN servers to ensure optimum performance.Summarizes, interprets, and relates information on difficult problems. Perfor

ms preventative maintenance and schedules service interruptions for systems downtimes on all covered LAN servers. Performed daily maintenance of the Active Directory site structure and Organizational Unit structure for MNSTC-I base.a Responsible for data protection/disaster recovery on all covered LAN servers using Veritas Backup Exec software suite.a Installed, configured and maintained WSUS 3.0 for maintaining patch management


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of all LAN servers and workstations.a Developed sixteen and modified thirty six Work-center Operating Procedures detailing process flow and area of responsibilities for all team members.a Implemented security groups supporting delegation of rights for elevated accounts.a Responsible for Microsoft Exchange 2003 messaging systems on three LANs.a Installed and configured domain print servers, eliminating locally attached print devices and centralizing print support.

May 2005 a" June 2007 - System Administration Supervisor Balad Iraq- Supervised8 systems administrators responsible for managing an Enterprise level domain which supports over 20,000 user/computer accounts. Responsible for managing all account resources, security groups, delegations of authority rights, domain structure, Group Policy Management, file/application servers, infrastructure and exchange servers on the Balad NIPR/SIPR/CENTRIXS domains. Monitors, operates and maintains LAN servers to ensure optimum performance. Summarizes, interprets, and relates information on difficult problems. Performs preventative maintenance onall covered LAN servers. Provides guidance on reporting, diagnosing and resolving of domain issues. Analyzes work being performed and makes recommendations for innovative and more efficient work processes and procedures.a Aligned the Balad Active Directory structure to mirror the installations organizational structure.a Consolidated Group Policy Objects on Domain to ensure base-line continuity ondomain workstations and servers.

a Responsible for data protection/disaster recovery on all covered LAN servers using Windows native backup.a Implemented internal systems administration training for 8 systems administrators.a Installed and configured Spot Light network system monitoring software.a Developed Unit Rotation procedures for inbound/outbound units to Balada Developed and implemented Work-center Operating Procedures and Job Certification Task Lists for system administration teama Implemented security groups supporting delegation of rights for Information Management Officersa Trained over 500 Information Management Officers annually on skill requirements to provide level 1 network/connectivity troubleshooting and Level 2 help desksupport in accordance with internal procedures and applicable military regulatio

ns.

April 2004-April 2005 a" System Operations Team Technical Lead Schriever Airforce Base-Colorado Springs:- Supervised 9 systems administrators responsible for managing an Enterprise level domain which supported over 6,000 user/computer accounts. Responsible for managing all account resources, security groups, delegations of authority rights, domain structure, Group Policy Management, file/application servers, infrastructure and exchange servers.a Installed and managed Update Expert ensuring compliance with Airforce securityedicts.a Developed and implemented LAN Standard Operating Procedures for system adminis

tration sectiona Aligned Active Directory structure to mirror the installations organizationalstructure.a Consolidated Group Policy Objects on Domain to ensure base-line continuity ondomain workstations and servers.a Implemented internal systems administration training for 9 systems administrators.

June 2004-April 2005 a" Instructor MCSE program for Panthera Corporation, Colora


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do Springs Colorado: - Assistant MCSE instructor on contract to Hennsmen Training Center. Provided MCSE course of instruction for Windows 2003.a Trained approximately 62 students on the Windows 2003 MCSE track.a Twice selected as Panthera Corporation instructor of the quarter.

April 2001-March 2005 a" System Administration Schriever Airforce Base-ColoradoSprings:- Served as Senior systems administrator on the enterprise domain. Responsible for providing guidance on reporting, diagnosing and resolving of domainissues. Served as installation technical Point of Contact for 6 Geographically Separated Units (GSUs) in the continental United States and overseas. Primary Systems administrator for Sun Solaris 5.9 servers and Oracle 9i databases. Secondary administrator of Shiva VPN.a Developed GSU procedures for remote access of domain resources.a Installed and configured Spot Light network system monitoring software.a Configured and administrated 12 Oracle 9i database servers.a Configured and administrated the Remedy 5.0 Ticket Tracking System server.a Senior systems administrator Implemented security groups supporting delegationof rights for Work Group Managers.

March 1999-April 2000 a" System Administration Supervisor Land Properties Inc.-Colorado Springs:-Designed and managed the corporate NT domain and six separate child domains for one of Colorado Springs largest land development companies. Served as IT manager. Performed preventative maintenance on all covered LAN servers. Provides guidance on reporting, diagnosing and resolving of domain issues. Ex

tracted demographic data from corporate database servers to assist in company marketing approach.a Built and administered the Corporate NT Domain and six separate child domainsfor locations throughout Colorado and New Mexicoa Developed and instructed the company help desk program for 84 employeesa Built and maintained the corporate web sitea Configured remote access to corporate resources.

July 1997 a" March 1999 a"Information Management Officer for 4th Finance Battalion, Colorado Springs, Colorado: Served as Information Management Officer for the 4th Finance Battalion. Responsible for domain administration, help desk support and level 2 connectivity issues. Supported a customer base of 124 users.a Built and administered the Battalion NT4 domain.

a Configured users and computer accounts for access to domain resources.a Configured and maintained folder permissions on the battalion domain.a Configured and administered the battalion web site

EDUCATION

a MCSE Windows 2003 Certification a" February, 2008 / MCSE Windows 2000 Certification a" December, 2002aMS 6425B Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services 24-28May10aMS 6419 Configuring, Managing and Maintaining Windows Server 2008 Servers 3-7May10a MS 50028 Installing and Configuring System Center Manager 2007 7-11Jun10

a Oracle University - Oracle 9i Associate level courses 1 and IIa Sun Solaris 5.9 course at Hennsmen Training Centera Department of Defense Education in Schools Instructor Course a" December 1996a Management and Customer Relations courses including:a Six Sigma (greenbelt) March 2006a 110% Customer Satisfaction course

senior systems administrator or systems administrator

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