expertwinehelp.com

Background

Over 10 years creating and managing wine programs

Certified Sommelier-Court of Master Sommeliers

Graduate of RIT’s School of Hospitality (?)

What can we do for you?

Ask yourself these questions

Is your wine list accurate?

Mistakes and incorrect vintages undermine your business

Are you ordering the proper amounts?

Vendors can offer deep discounts, learn to use them

Is your staff properly trained?

Servers are your greatest asset and liability

You are losing money!

1%

40%

52%7%

Wine Spectator’s Satisfaction scores

Excellent Good Fair Poor

What can you do about it?

Improve your wine programWhat makes your restaurant unique?

Choose wines that complement your menu

Price accordingly

Engage your customers

Create wine events

Provide tasting options

How to motivate your staff

Educating your staff will...

Improve their sales

Satisfy your guests

Improve retention

How should you do this...

Staff Training

Weekly meetings

Create a wine club

Provide incentives

Is it worth it?

$0

$750,000

$1,500,000

$2,250,000

$3,000,000

$400,000$800,000

$2,000,000$100,000

$200,000

$500,000

$10,000$20,000

$50,000

Small Restaurant

High Volume Restaurant

Total Revenue Typical wine sales An extra 10%

The 10% Solution

In Summary

Most restaurants can improve their wine service

There is a real financial incentive to do so

The renewed focus will improve restaurant morale and retention

expertwinehelp.com