sending and managing faxes with rightfax

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Sending and Managing Faxes with RightFax Welcome!

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Sending and Managing Faxes with RightFax. Welcome!. Objectives. What is RightFax? Sending a fax Receiving a fax Your Questions. What can you do with RightFax?. S end faxes directly from your computer Incoming faxes: Email attachment Printer K: drive folder - PowerPoint PPT Presentation

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Page 1: Sending and Managing Faxes with RightFax

Sending and ManagingFaxes with RightFax

Welcome!

Page 2: Sending and Managing Faxes with RightFax

IT Training

Objectives

• What is RightFax?• Sending a fax• Receiving a fax• Your Questions

Page 3: Sending and Managing Faxes with RightFax

IT Training

What can you do with RightFax?

• Send faxes directly from your computer

• Incoming faxes:• Email attachment• Printer• K: drive folder

• RightFax is already installed on your computer

Page 4: Sending and Managing Faxes with RightFax

Personalizing your cover page and other options

Customizing RightFax

Page 5: Sending and Managing Faxes with RightFax

IT Training

Launching FaxUtil

RightFax is already installed on your computer. To launch RightFax:

1. Start > Programs > RightFax FaxUtility

Page 6: Sending and Managing Faxes with RightFax

IT Training

Launching FaxUtil

• Away from the office … or use a Mac?

• Launch RightFax via Citrix (idcri.dcri.duke.edu)

Page 7: Sending and Managing Faxes with RightFax

IT Training

Customizing Your Cover Page

Frequent users of RightFax should update their contact information for use on RightFax cover sheets.

1. Launch FaxUtil.2. Select Tools > Options. 3. User Information tab.4. Cover Sheet Information:

• Name• Fax Number• Voice Number

Page 8: Sending and Managing Faxes with RightFax

From an applicationUsing FaxUtil

Sending a Fax

Page 9: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax from within an Application

• First, ensure RightFax Control Center is running

Page 10: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax from within an Application

• Then … choose File > Print from the application (such as Microsoft Word)

• Choose the RightFax Fax Printer• Click OK

Page 11: Sending and Managing Faxes with RightFax

IT Training

Addressing a Fax

• Name• Fax Number• Phonebook

Page 12: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax using FaxUtil

• From FaxUtil, choose Fax>New

• … or press Ctrl N

• … or click

Page 13: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax using FaxUtil (continued)

Page 14: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax using FaxUtil (continued)

Page 15: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax using FaxUtil (continued)

Add files

Reorder / remove files

Page 16: Sending and Managing Faxes with RightFax

IT Training

Sending a Fax using FaxUtil (continued)

Page 17: Sending and Managing Faxes with RightFax

Managing Incoming Faxes

Page 18: Sending and Managing Faxes with RightFax

IT Training

New Faxes Appear…

• In your email inbox as a PDF

or…

• In a K: drive folder as a PDF

or…

• To a DCRI Networked Printer

Unsure how your incoming faxes are routed?

Contact the DCRI Service desk at (919) 668-8916.

Page 19: Sending and Managing Faxes with RightFax

IT Training

Via Email…

Page 20: Sending and Managing Faxes with RightFax

IT Training

Via K: Drive…

K:\ Rightfax \ building \ room_faxnumber

Page 21: Sending and Managing Faxes with RightFax

IT Training

Via FaxUtil…

SentReceivedViewedPrintedThe Status column also displays useful information in text form.

Page 22: Sending and Managing Faxes with RightFax

IT Training

Ongoing Support

DCRI Service Desk(919) 668-8916

Page 23: Sending and Managing Faxes with RightFax

Sending and ManagingFaxes with RightFax

Thank you!