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Selling to CG CompaniesBernard Goor, Global Lead, Consumer Goods IBU
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Safe Harbor Statement
Key Take Aways
• Review the critical CG industry challenges
• Understand what Oracle offers to address these challenges
• Understand how you can drive revenue by focusing on Oracle offerings for CG
Outline
• Industry Definition• Oracle in CG• Market Opportunity• What Does Oracle Offer?
Outline
• Industry Definition• Oracle in CG• Market Opportunity• What Does Oracle Offer?
CG Industry DefinitionIndustry Segments
• Packaged and Prepared Foods• Agribusiness• Beverages• Tobacco• Food Distribution• Health & Beauty Care and Household Products• Non Durables (Apparel, Footwear & Accessories,
Recreational Product, Office Supplies, Furniture & Fixtures)
• Durables (Electronics, Appliances & Tools)
Beverages (Alcoholic)12%
Food Processing44%
Beverages (Non-Alcoholic)
6%
Personal & Household Prods.11%
Tobacco10%
Food Distribution9%
Furniture & Fixtures1%
Apparel, Footwear & Acc.6%
Recreational Products1%
(1)
CG Industry Definition
• Total global CG market ~ $2.9 Trillion• Top 200 companies (> $2 Billion in sales) ~ $1.8 Trillion (62%)
(1) Includes Agribusiness
Breakdown of Top 200 Companies By Segment
IT Investments in CG
• The global total IT budget for the Top 200 Companies can be estimated at $38 Billion
• The global capital budget can be estimated at $6.3 Billion
Source: 2008 GMA Information Technology Investment and Effectiveness Study and IBM Business Consulting Services analysis
2.11%2.17%2.12%2.09%2.10%
2.24%
1.97%2.04%2.03%
0.35%0.33%0.39%0.39%
0.82%
0.41%0.42%0.44%
0.35%
1.33%1.38%
1.70%
1.42%1.56%1.62%1.59%
1.71%
1.39%
0.43%0.42%0.42%
0%
1%
2%
2000 2001 2002 2003 2004 2005 2006* 2007* 2008E*
Total IT Budget
Capital Budget
Operating Budget
IT Depreciationand Amortization
IT Budget as % of Revenue
Outline
• Industry Definition• Oracle in CG• Market Opportunity• What Does Oracle Offer?
Nearly 1,000 CG Customers!!
Siebel PeopleSoft/JDEOracle-EBS Agile
Oracle in CG – Selected Customers
Siebel PeopleSoft/JDEOracle-EBS AgileSiebel PeopleSoft/JDEOracle-EBS Agile
Oracle in CG – Selected Customers
For example …• Over 400 Hyperion customers• Over 370 JDE customers• Over 80 Siebel customers
65 of the top 100 Consumer Goods Companies* run Oracle Applications
7 of the top 10 Housewares and Appliance Companies* run Oracle Applications
7 of the top 10 Health Beauty Aid Companies* run Oracle Applications
*Consumer Goods Technology Magazine annual ranking, Nov 2006*Consumer Goods Technology Magazine annual ranking, Nov 2006
Oracle in Consumer Goods Did You Know?
125 of the leading 125 Consumer Goods Companies* use Oracle to run their business
9 of the top 10 Food Companies* run Oracle Applications
Industry Recognition• #1 CRM• #1 Trade Promotion Management• #2 Supply Chain Execution (#1 in SMB)• #2 ERP• #2 PLM (#1 in Customer Experience)
“Oracle is showing thought leadership…[all CG manufacturers] should consider Oracle DSR… whether they are existing Oracle database and application users or not”
Oracle’s Demand Data Breakthrough (March 17, 2008)
“With Oracle rating the highest on TPM strategic vendor importance, the company is a strong contender to close the application gaps in TPM.”
What Is an Effective Trade Promotion? Part 2
(December 11, 2007)
Consumer Goods Technology Magazine January, 2008
Oracle Commitment to Consumer Goods Growth Through Management, Product and Customer Focus
• Management Focus• Ed Abbo, SVP of Apps Unlimited, ex Siebel CG PM• George Jacobs, ex PM for Siebel CG now PM for all Siebel• Andy Zoldan, IBU GVP, ex Siebel CG General Manager• CG Product Strategy has added 7 new members in past year• CG Industry Business Unit has added 4 new members • CG Engineering team has tripled in the past year
• Product Focus• Increased CG scope for next product releases• More integration projects funded• Improved customer support• Industry investment (e.g. DSR)
• Customer Focus• Industry Strategy Council Meetings• Oracle Applications User Group For CG (OAUG SIG)• Customer Advisory Boards• CG specific training for customers• Usability swat teams• Implementation assessment
Outline
• Industry Definition• Oracle in CG• Market Opportunity• What Does Oracle Offer?
CG Industry Challenges
RawMaterials
Distributors
Growers Manufacturers
Business
ConsumerWeb Direct
Product Dev.
Manufacturing
Retailers
Marketing
Sales Brokers
Cost pressures
Trade promotions
Innovation
Consumer reach and loyalty
Complex supply chains
Sustainability
A “Typical” Consumer Goods P&L
“Outside-In” Business Transformation
In the CG Industry, Our Customers Are Asking To:
• Optimize trade promotions and marketing• Segment and target consumers and retailers• Shape and respond to consumer demand• Reduce supply chain, logistics and transportation
costs• Collaborate more effectively with retailers and
distributors
…Which is Reinforced By Our Retail Customers
• Optimize planning and merchandising decisions• Collaborate more effectively with suppliers• Reduce supply chain logistics and transportation costs• Develop better Store/SKU level merchandise plans
… and Everyone Is Saying:
• Deploy high-impact solutions incrementally and rapidly• Work with existing investments• Better utilize information
Industry Focus on Customer-Driven Application Investments
Source: AMR Research
Outline
• Industry Definition• Oracle in CG• Market Opportunity• What Does Oracle Offer?
Oracle Is Making an Investment in Best of Class Applications …
Oracle AcquiresSiebelBest in Class:Trade Mgmt
Oracle AcquiresDemantraBest in Class:Demand Forecasting, Trade Optimization, and S&OP
Oracle AcquiresRetek, 360 Commerce,Profit LogicBest in Class: Retail Applications
Oracle AcquiresG-LogBest in Class:Logistics and Supply Chain Execution
Oracle AcquiresHyperionBest in Class:Analytics, Consumer Insight
Oracle AcquiresAgile/ProdikaBest in Class:Product Lifecycle Management
… and Combining it With Transformational Technologies
• Integrated business processes (SOA)
• Integrated user interface (Web 2.0)
• Integrated business intelligence
Oracle CG Solution Map
Infrastructure
Middleware Application Integration Architecture Master Data ManagementDatabase
Optimize Trade Relations
Drive Operational ExcellenceGrow Brand Equity
Product Lifecycle Management
Consumer Marketing
Brand and Marketing Resource Management
Trade Promotion Management
Advanced Trade Planning
Store Execution
Sales and Operations Planning
Manufacturing Optimization
Transportation Management
Intelligence
Business Intelligence Demand Signal RepositoryEnterprise Performance Management
Corporate FunctionsFinancial
Management Human Capital Capital Asset Management
Safety and Compliance
Supply Chain Management
Order Mgt and Procurement Manufacturing
Offering Example: Oracle Trade Management
SalesCustomers Products PromotionsMarketing Finance Demand
Brand and Marketing Resource
Management
- Brand management
- Integration to marketing campaigns
- Market/ account segmentation
- Consumer/ shopper insights
Advanced Trade
Planning
- One consensus plan across all functions
- Promotion simulation and optimization
- Lift decomposition
- Account profitability development
- Post-event analysis
Trade Promotion
Management
- Account management
- Execution of trade promotions
- Claims and deductions management
- Integration to program and business rules and compliance
Retail Execution
- Annual coverage and cycle planning
- Objectives planning process
- Route management
- Visit scheduling process
- Store execution process
Demand Signal
Management
- Capture of near-real time sales and inventory data
- Capture of third party data
- Category management insights
- Retailer and supplier performance scorecard
Financial Management
- Integration to claims and deductions processing
- Interface with financial planning and analysis
- Linkage to order entry and invoicing
Supply Chain Management
- Demand management
- Advanced forecasting and demand modeling
- Sales and operations planning
- Demand and supply balancing
- Visibility to supply constraints
Analytics and Business
Intelligence
- Pre- and post-event analytics
- Account analytics
- Category analytics
End-to-End Comprehensive Trade Management Solution
Oracle CG OfferingsComposite Offerings
Oracle Trade Management
Brand and Marketing Resource ManagementConsumer Marketing
PLM
Vertical CG Offerings
Demand Signal RepositoryAdvanced Trade Planning
Retail ExecutionTrade Promotion Management
Transportation ManagementS&OP
Master Data Management
Horizontal Offerings
EPM/BI
Fusion Middleware/AIA
ERP
Oracle Powers Growth!
Create Demand
ERP
Balance Supply and Demand
Fulfill Demand
Enterprise Performance Management and Business Intelligence
Oracle Powers Growth!C
RM
SC
ME
RP
PLM
Oracle CG Partner Eco-SystemWhere Do You Want to Play?
Partner Inbound (Development/
Integration)
Outbound(Go To Market)
Fusion Middleware/AIA
Master Data Management
EPM/BI
ERP
Transportation Management
S&OP
Demand Signal Repository
Advanced Trade Planning
Retail Execution
Trade Promotion Management
Brand and Marketing Resource Mgt
Consumer Marketing
PLM
Oracle Trade Management
CG Offerings Implementation
Oracle CG OfferingsWhere Should You Position Oracle?
YesYesYesYesYesYesYesYesYesYesYesYesYes
Greenfield
MaybeMaybeMaybe
Not LikelyMaybeMaybe
Very LikelyYesYesYes
MaybeMaybe
Yes
SAP ERP Install
YesYesYes
Very LikelyYesYesYesYesYesYesYesYesYes
Oracle Upsell
Fusion Middleware/AIAMaster Data Management
EPM/BIERP
Transportation ManagementS&OP
Demand Signal RepositoryAdvanced Trade Planning
Retail ExecutionTrade Promotion Management
Brand and Marketing Resource MgtConsumer Marketing
PLM
CG Offerings
FY09 CG Industry Focus Accounts
• Anheuser Busch• Cargill• Chiquita Brands• Clorox• Coca-Cola (KO & CCE)• Constellation Brands• Dean Foods• Del Monte Foods • Dole Foods• General Mills
• Heinz • Hormel• Kraft• Mars• Mattel• Procter & Gamble• Pepsico (PEP and PBG)• Sara Lee• Smucker’s• Tyson Foods
Key Take Aways
Understand the critical CG Industry challenges
Understand what Oracle offers to address these challenges
Understand how you can drive revenue by focusing on Oracle CG