selecting your advising model and putting it into...
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Selecting your Advising Model and Putting it into Action!Dr. Janet Vera Lopez
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Accounting & Interest in Accounting
BE Undecided
Computer Information Systems
Economics & Statistics
Finance & Law
Management
Marketing
College of Business & Economics
CBE Students
http://www.calstatela.edu/institutionalresearch/ir-dashboards
CBE Students
http://www.calstatela.edu/institutionalresearch/ir-dashboards
Advising Models
Prescriptive AdvisingDevelopmental Advising
Intrusive Advising
Appreciative Advising
Advising is Teaching and Learning
Our Advising Approach
Student-Centered
Proactive vs. Reactive
Triage
Self-Directed Learning
Advisor Caseload
Advisor/Student Ratio•1:601 as of Summer
2017•1:818 in 2016-17
Pre-Fall 2016•Can see any
available advisor
Fall 2016 & Later•Assigned
Academic Advisor
Advising Service Model
15 Minute Appointments
30 Minute Appointments
Group Advising
Advising Service Model15 Minute
Appointments
•Monday - Thursday, 2pm – 5pm and all day on Friday
•Quick scheduling questions
•Petitions, Permits, Substitutions, and Change of Major Forms
•General questions regarding Major and University requirements
30 Minute Appointments
•During regularly scheduled hours
•Academic Probation•Disqualification•Financial Aid Appeals
for Satisfactory Academic Progress (SAP)
•Long-term Academic Planning
Workshops, Labs & Events
•Graduation Workshops for Summer, Fall, Winter and Spring Deadlines
•Registration Workshops
•Registration Lab•Long-term Planning
Workshops•Fall-Spring Welcome•Study Break•Info Sessions•And more!
Student Learning OutcomesAs a result of participating in academic advisement, students can expect to: • Understand the Cal State LA General Education Program (GEs) curriculum and CBE major curriculum • Understand how the courses in their major (and minor, if applicable) fit together and relate to their
overall intellectual growth • Correctly interpret the information on their CAAR report and apply the information on their CAAR
report to appropriate course selection• Understand how to complete degree requirements and create a plan for timely completion of their
degree • Identify, clarify, and articulate their personal, educational, and career values and goals• Relate their values and goals to the selection of careers, minors and courses • Relate their career exploration to their skills, values, interests, and major(s) • Identify their strengths and areas for improvement • Identify campus resources that help students reach their goals • Understand academic policies and procedures at Cal State LA
Smart Planner
Revised all roadmaps and made them available on our website
Degree Audits to encourage timely graduation
Worked on “cleaning up” Degree Audit Report
Encouraged self-directed learning via registration lab and workshops
E-Advising Tools
www.calstatela.edu/business/advisement
What’s your Long-Term Plan
• Designed to change the culture of the older student population through utilization and application of the degree audit and to develop an academic plan to graduation.
Business Kickstart
• Help new freshmen students in understanding how to read their Campus Academic Advisement Report (CAAR) and to develop an academic plan.
Business Survival Guide
• Designed to help new transfer students in understanding how to read their Campus Academic Advisement Report (CAAR) and to develop an academic plan.
Registration Lab
• Offered during registration cycles as an open lab for students to walk-in for registration questions, prerequisite clearance, and technical registration assistance.
Graduation Workshops
• Students learn about the graduation application process and receive assistance with completing their application.
Bring your Briefcase
• Help students who are on probation or disqualification to address challenges and develop skills to improve their GPA and return to good academic standing.
Group Advising
EAB All new students were assigned to an advisor after orientation for Fall 2016 and Fall 2017
Expanded Advising Services including online and phone appointments to serve students that could not attend advisement sessions during regular business hours
Advising Notes to document interaction with students
Developed a communication plan to reach out to promote proactive behaviors and student accountability via Email, phone, text, and social media
E-Advising Tools
Communication & Appointment Campaigns
• Add/Drop Deadlines• Welcome Days, Study Breaks, and Open Houses• Schedule Of Classes information• Registration Reminders• And more!
All CBE students
• Missed Success Markers• Probation/Disqualification• Applied for Graduation but missing degree requirements• SAP Financial Aid Appeals• Students who need to declare a business option• Students who do not register during their registration appointment• Graduation information for students with 90+ units• Degree Audits for high unit students that did not apply for graduation
Special Populations
• Orientation preparation and fee payment information• Welcome from the College of Business & Economics• Advisor assignments
New students
15 Minute1721
30 Minute5076
Workshops1623
April 2016 - April 2017
15 Minute 30 Minute Workshops
Total = 8420 advising contacts
15 Minute1105
30 Minute1936
Workshops561
May 2017 – October 5, 2017
15 Minute 30 Minute Workshops
Total = 3602 advising contacts
Results• Student Services Center Survey
• 57% satisfied or strongly satisfied with one-on-one appointments• 73% satisfied or strongly satisfied with group advising
• 45 Graduation Workshops for Spring 2017, Summer 2017 and Fall 2017 Deadlines (986 students)• Highest # of approved applications in Fall 2016 and Spring 2017
• Reduced # of students without a declared option • Fall 2016 = 781 students• Fall 2017 = 148 students
• Fewer one-on-one appointments• Balanced workload and less repetition in advising appointments = Happy Advisors
5-Minute Activity• What is your current advising model?• What practices are you currently doing that support that
model?• Are there new systems or strategies that you are
expected to adopt and how are your advising practices aligned with those systems or strategies?
Contact InfoDr. Janet Vera LopezCollege of Business & EconomicsCALIFORNIA STATE UNIVERSITY, LOS ANGELES5151 State University Drive, Los Angeles, CA 90032
Phone323.343.2810
Webcalstatela.edu/business