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SMART Enterprise LicenseAgreement Program

(SELA)

Frequently asked questionsLast edited: January 24, 2014

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Overview

Q. What is the SELA Program?For enterprise customers who want to roll out SMART collaboration software and are lookingfor reduced complexity in licensing, deploying, and maintaining SMART enterprise softwareproducts, the SMART Enterprise License Agreement Program (SELA) provides the ideal

framework with maximum consistency and flexibility. With a single organization-wideagreement, the license management, pricing and terms are optimized for the needs ofenterprise customers.

Q. What type of organization should use the SELA program?The SELA program is best suited for organizations who intend to standardize on SMARTsoftware for their visual collaboration needs. Especially when rolling out SMART Meeting ProPE (Personal Edition) across an organization, SELA is an ideal way of managing thedeployment with flexibility and ease.

Q. What benefits does SELA provide?The key benefits are: a single installation key for all installations of a SMART software

product, one date for license renewals including software maintenance and one predictableprice for each license.

Q. What products are available in the SELA program?SMART's enterprise collaboration products eligible for SELA include:

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License key delivery. You will receive an e-mail notification with the software license

keys for your individual agreement.

Download. You download the licensed software and deploy it according to the

agreement.

Q. How does the timing of the SELA program work?SELA offers pricing and licensing benefits based on the initial purchase. A customerslicensing program benefits apply for thirty six (36) consecutive months following its initialpurchase and the customer will receive its SELA pricing and benefits on all qualifiedpurchases made during this time.

Licensing and pricing

Q. What is the minimum commitment required for the SELA program?The minimum commitment required for the SELA program is an order that includes a number

of licenses for the SMART Meeting Pro software. For details, please contact your localauthorized SMART reseller or SMART District Manager.

Q. Can I add my existing SMART software to a SELA agreement?Our Maintenance proration calculator can bring all your software maintenance renewals toone date. To benefit from the single activation key process in SELA, you need to manuallychange the activation keys in your currently installed (baseline) software and add theseactivations to your total number during the True-Up process.

Q. Can pricing change during the term of a SELA?The pricing for SELA is set for the entire term of the agreement. The True-Up process maybring pricing benefits when the number of deployed licenses qualifies you for a new pricing

tier.

Q. What is the True-Up process?The True-Up process allows you to align your agreement with the actual number of licensesdeployed. Before your annual SELA anniversary date, you must submit the total number ofactivations since your intial order or the last True-Up date. This True-Up will ensure you havethe correct licenses and pricing for all your SMART software licensed in the SELA program.

Q. Do I own the licenses deployed in a SELA?All licenses deployed under the SELA program are valid perpetual licenses that the customercan use in perpetuity.At the end of the SELA Period, the customer can no longer legallydeploy net new licenses and their licenses are no longer covered by Maintenance.

Q. Can affiliate companies benefit from SELA?Yes. You can enroll your affiliates to use one SELA for a global roll-out of SMART software.Affiliate companies can be in every country but need to controlled by you. Please contactyour SMART reseller for more details.

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