secure communications—no compromise real time communications in emergency response planning and...
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Secure Communications—No Compromise
Real Time Communications Real Time Communications in Emergency Response in Emergency Response Planning and OperationsPlanning and Operations
Tim VittetoeVIACK Corporation
Emergency Response Challenges
► Response is complex, multi-jurisdictional► Coordination needed among local, state, and
federal responders at the scene► National Incident Management System (NIMS) is
required by all Federal departments and agencies by Homeland Security Presidential Directive 5► Full compliance required by Sept 30, 2006
► Appropriate procedures must be in place to ensure the effective communication and implementation of NIMS requirements within every state, territory, tribal and local jurisdiction
National Incident Management System (NIMS)
► NIMS ensures common and proven incident management doctrine, practices and principles are used to plan for, protect against, respond to and recover from emergency incidents and preplanned events
► Focus is on prevention, preparedness, response, and recovery capabilities
► NIMS is a dynamic system and will continue to evolve
► Personnel need NIMS training - the processes will still have to be exercised in future years
Online Collaboration
► A secure online communications service provides SBU real-time audio, video, instant messaging, information sharing and whiteboarding
► Speeds up critical communications and decision making
► Provides secure communications, regardless of whether the communication is over a fixed, mobile or wireless IP network
Key Online Collaboration Features
► Live video► Toll quality audio► Instant messaging► Live View► Virtual Storage► Whiteboard► Joint document editing► Presentation sharing► Outlook integration
Online Collaboration for Emergency Communications Planning
►Emergency Preparedness Planning► Central storage of NIMS documents in a secure, virtual space
► Conduct training online
► All Federal, state, territorial, tribal, and local emergency managers or personnel whose primary responsibility is emergency management must complete NIMS training
DiscussDiscuss
DecideDecide
Meet & Meet & Share Share
Communication During Emergency Response Operations
► Need to quickly get information out► Accurate information and
communication is key to disaster management
► Plans, documents, maps
► Dispersed groups, within and across agencies
► Varying levels of sensitivity► Must be able to share
information in challenging network environments
Real-time Communications with Mobile Systems
Live Audio and Video
► See and hear others in real-time► Perform visual inspections and site
assessments► Switch to a low bandwidth mode to operate
in disadvantaged networks
Share Maps with Live View
► Live View allows you to show your screen or application to other people in an online meeting
Project Planning On-the-Fly
► Conduct whiteboard sessions at the scene
► Share and mark up graphics and pictures
► Share your plans with others
Integrating Geospatial Services
► Printed more than 3,000 feet of search & rescue maps in three days
► Regularly updated maps of street status, power outages, cell phone coverage and more
► All accomplished using free data sources
Telework Key to COOP
“The lessons from the recent Hurricane Katrina tragedy… present an opportunity to ensure that governments and private sector businesses can continue to operate if our nation is faced with similar disasters in the future.
I write today to urge you to embrace telework as a workplace priority for both the public and private sectors to improve continuity of operations in the event that a disaster – whether natural or man-made – strikes our country. Many of the nation’s leading security experts have pointed to telecommuting as key to ensuring that the government continues to operate during and after catastrophic events.”
-Rep. Frank Wolf, VA
Use of Open Standards
The use of industry standards helps ensure interoperability:► HTTP► XML► SOAP► SIP (Session Initiation Protocol)► SDP► SIMPLE► RTP (Real-Time Protocol)► H.261 & H.264 (video compression)► TLS► AES (Advanced Encryption Standard)► RSA► FIPS 140-2 certified by NIST► Interoperability certified for use on DoD networks by JITC - part of the
Defense Collaboration Tool Suite (DCTS)
Tim VittetoeVIACK [email protected]