second crm partner programme
TRANSCRIPT
© 2015 Soft Solvers Solutions. All Rights Reserved.
Making Businesses Profitable www.secondcrm.com
/secondcrm
Second CRM Partner Programme Introduction Presentation
© 2015 Soft Solvers Solutions. All Rights Reserved.
47% Of CRM systems sold in 2014 are SaaS based
Global CRM Market Share
Source: Gartner, June 2015
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Asia Pacific Market Asia Pacific, home to more than 100 million small to mid-
market businesses
Asia’s CRM share (in worldwide market) < 6%
Why Second CRM?
90% market is held by Top guns,
who offer solutions only meant
for big businesses
Second CRM is Designed & Priced
for Asian Businesses
With Localised Support & Hands
holding approach
Asia Pacific CRM Market share
2013 APAC CRM Market share, IDC
SAP 38%
Oracle 22%
SF.com 15%
Others 25%
(inc Microsoft, Sugar CRM and local providers)
© 2015 Soft Solvers Solutions. All Rights Reserved.
What is Second CRM? Complete Business Automation Solution
Pioneer cloud CRM in South East Asia (since 2010), now
growing as a complete Business Automation Solution
Designed for small to mid-market businesses, to make
them profitable, through business automation
Manage Sales & Marketing, Customer Support and Operations
No investment on server/software, No need IT guys,
Highly secure and scalable, Daily automated backups
Easy-to-use, customisable, accessible any time, any
where or on any device (desktop, tablet, or phone)
© 2015 Soft Solvers Solutions. All Rights Reserved.
Soft Solvers Solutions
Partners
Echelon Finalist 2011 - Asia’s largest
Startup event
Asia’s Top 50 Apps
2010 - E27 Singapore
Silver award for Best CRM Implementation 2010 - CCAM Malaysia
CRM Idol Semi finalist - 2012 & 2013
Awards
Founded in 2010
Business Automation Solution leader in APAC
Regional presence, HQ in Singapore
Experiencing rapid growth, doubled YOY every year since inception
Head Quarters Singapore R&D - Global Support Cyberjaya, Malaysia Sales Kuala Lumpur, Malaysia Singapore Manila, Philippines Hong Kong Gurgaon, India*
© 2015 Soft Solvers Solutions. All Rights Reserved.
Where we want to GO? Vision
To make every small to mid-market business profitable, by automating their business operations, using Internet and mobile technologies
By 2020 we’ve vowed to help at least 100,000 of them
What we are looking for
Partners – Referrers, Resellers, Trainers, Consultants, Integrators, Community & Business associations, Complimentary apps providers, etc
And lot of support for everyone
© 2015 Soft Solvers Solutions. All Rights Reserved.
Introducing Second CRM Partner Programme Second CRM’s vision is to make every small to mid-market business profitable, by automating their business operations using Internet and mobile technologies and to enable at least 100,000 businesses by 2020. This can only be achieved with the help of our Laser focused strategy to work with Partners.
After all, partners are our business and in recognition of that we have created the Second CRM Partner Programme, which specifically supports and delivers superior value, market differentiation and sustainable revenue opportunities for partners.
© 2015 Soft Solvers Solutions. All Rights Reserved.
Partner Programme Business Associate (Referrer) Passionate individuals and even companies that may not have
proper sales structure, but meet lot of businesses, who might need Second CRM solution, can refer them to SoftSolvers direct sales team to close.
Business Associates who identify and refer new business opportunities are eligible to earn referral fees once the sale has closed.
Business Associates are not tiered or have any quota system, but are rewarded with additional incentives based upon their level of achievement.
Note: All Second CRM Partners (Business, Consulting and Application) can refer leads, along with their standard modus operandi.
© 2015 Soft Solvers Solutions. All Rights Reserved.
Business Associate (Referrer)
Modus Operandi You met (or actually sought out) someone interested in Second CRM Register lead on partner portal SoftSolvers direct sales will qualify and do the sales follow ups, till its closed Upon closing sale you will get your referrer fee
Eligibility Individual or Company No Experience required
Becoming Partner Register with Second CRM Attend OYB workshop / Online Skype session Attend Second CRM Business Partner Portal training (Online)
Annual fee Not Applicable
Programme details
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Partner Programme Business Partner (Reseller) Highly sales oriented companies or individuals focused on
evangelising and pure selling, help spreading Second CRM solutions to places where SoftSolvers alone cannot reach, achieving our vision to provide automation solutions to every business.
Business Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:
Registered, Silver, Gold
© 2015 Soft Solvers Solutions. All Rights Reserved.
Business Partner (Reseller)
Modus Operandi Your Sales & Marketing generate leads interested in Second CRM
Register lead on Partner portal
You do the complete sales, demo and follow ups till its closed and hand it over to SoftSolvers
Eligibility Registered Company (Independent sales professionals also need to have a company registered)
MUST be in some related business, like hardware, training, or other software provider
MIN 1 sales person
Becoming Partner Register with Second CRM Attend one day Second CRM Business Partner training (at least 1 person)
Annual fee US$1000 (waived for first year)
Programme details
© 2015 Soft Solvers Solutions. All Rights Reserved.
Partner Programme Consulting Partner (Implementer)
Professional services firms that provide a wide range of consulting expertise including implementing software solutions, integration to back-office systems, process and change management, and strategic business services to help deliver Second CRM solutions to customers.
Consulting Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:
Registered, Silver, Gold
© 2015 Soft Solvers Solutions. All Rights Reserved.
Consulting Partner (Implementer)
Modus Operandi Your Sales & Marketing generate leads interested in Second CRM
Register lead on partner portal
You do complete sales, standard implementation and level-1 (L1) customer support
For the modifications / issues that require changing source code, coordinate with SoftSolvers Support team
Eligibility Registered Company
MUST have software consulting or service provider as primary business
MIN 1 sales and 1 consultant / support person
Becoming Partner Register with Second CRM Attend two days Second CRM Business Partner training (at least 2 persons)
Annual fee US$2000 (waived for first year)
Programme details
© 2015 Soft Solvers Solutions. All Rights Reserved.
Partner Programme Application Partner (ISV) Commercial independent software vendors (ISV’s) and
application developers who build complementary and standalone applications that may integrate and extend Second CRM applications and distributed on standalone basis.
Application Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:
Registered, Silver, Gold
© 2015 Soft Solvers Solutions. All Rights Reserved.
Partner Programme Community Partner Community Partners work with Second CRM in creating
awareness among SME’s across various industries and sectors. Business associations, Commerce Chambers, Govt agencies for Small Business and other organisations, who wish to enhance the productivity and efficiency of their member companies.
Community Partners are not tiered and the terms are discussed from case to case basis.
© 2015 Soft Solvers Solutions. All Rights Reserved.
Why Work with Second CRM
Add new revenue streams to your existing business
Quantum leap – Selling one-time to recurring income model – Never start a quarter from zero again
Don’t look for new business, grow your existing customers
Global brand, Local support, High credibility, Easier sell and Higher returns
Grand vision, Local implementation – Making Businesses Profitable
Ride on the Cloud NOW Easy access to proven cloud technology and
solutions
Access to ready programme and resources to help develop and grow your business
© 2015 Soft Solvers Solutions. All Rights Reserved.
Soft Solvers Solutions
Phone: +603 8320 5871 (MY), +65 6304 8022 (SG)
Web: www.secondcrm.com Email: [email protected]
Thank You Questions & Answers
Making Businesses Profitable www.secondcrm.com
/secondcrm