seattle public library foundation trend summit
DESCRIPTION
Presentation by Stephanie Chase and Jim Loter to the board of The Seattle Public Library Foundation at their 2013 library trends summit in Seattle, WA.TRANSCRIPT
Discovery and Diversification
How Libraries Respond to Trends, Challenges, and Opportunities
Presentation to The Seattle Public Library Foundation BoardBy Jim Loter and Stephanie Chase
February 28, 2013
Diversification in Four Key Areas
discovery and diversification
• Library material formats & access• Computer and technology use• Information service delivery• Facilities use
Library Material Formats & Access
discovery and diversification
• Increase in e-content usage• Diversity of e-formats and devices• Proliferation of e-content providers and
discovery points• Challenges acquiring e-content
discovery and diversification
discovery and diversification
Holds and Checkout Limits Implemented
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Patron Book
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Patron
Book
CD
DVD
discovery and diversification
Patron
Book
CD
DVD
eContent
eBooks eAudio Streaming
Kindle iPad Nook Android
discovery and diversification
UnifiedDiscovery
Challenges
• Diversification of format has resulted in a diversification of discovery
• Content is licensed not purchased, so access under library lending models is not always available from publishers
discovery and diversification
Responses
• Aggressive growth in eContent holdings and services
o Freegal, Hoopla, Zinio
• Integration of eContent discovery and access into library catalog
• ReadersFirst• Advocacy and outreach to publishers
discovery and diversification
Computer and Technology Trends
• Decrease in basic Internet PC use• Increase in personal device use;
wireless Internet use• Increased need for digital creation
capabilities• Evolution of concept of "digital literacy"
discovery and diversification
discovery and diversification
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from: http://upload.wikimedia.org/wikipedia/en/e/e9/Fort_Worth_Library_Computer_Lab.jpg
discovery and diversification
from : http://www.aalog.net/library-copy.jpg
discovery and diversification
from The Chattanooga (TN) Public Library's "4th Floor"
discovery and diversification
Challenges
• Nearly half (46%) of US adults own smartphones (Pew Internet)
o 34% of low-income (< $30K) adults own smartphones
• 57% of US adults own laptops (Pew Internet)
• "Digital literacy" includes creating and sharing, not just access (Media Education Lab)
discovery and diversification
Responses
• Digital Media Workstations• Expanded access to computer
resources• Collaborations with Maker Spaces• 2013 Digital Inclusion Summit
o Collaboration with UW, City of Seattle, EdLab, and CommunitiesConnect Network
discovery and diversification
Information Services Trends• Delivery at the patron's point of need
o outreacho roving referenceo embedded librarianso through programming
• Role of the information services worker moving from a gatekeeper to a trusted guide
• transactions > experiences
discovery and diversification
from http://www.stfrancis.edu/content/lib/tour/ReferenceDesk.jpg
discovery and diversification
right: http://denverlibrary.org/content/bridges-between-generations left: from the Kitsap Sun
discovery and diversification
Point of Need/Communications• The patron's point of need has diversified
beyond the physical library and the website
o Facebooko Twittero Your Next Fiveo Bibliocommons
• SPL is a leader in social media services
discovery and diversification
from http://library.wustl.edu/digital-signage/poorly-designed-examples.html
discovery and diversification
discovery and diversification
discovery and diversification
discovery and diversification
discovery and diversification
discovery and diversification
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discovery and diversification
Hi- I am trying to get a book for my mom to read. She is almost 91. She LOVES suspense, WWII, etc. She has read all Ken Follett's books. She wants excitement!! If you can find anything to fit the bill she (and I!!) would be thrilled! She is losing her sight and reads on a Kindle. Thank You!!!
Hi- I am trying to get a book for my mom to read. She is almost 91. She LOVES suspense, WWII, etc. She has read all Ken Follett's books. She wants excitement!! If you can find anything to fit the bill she (and I!!) would be thrilled! She is losing her sight and reads on a Kindle. Thank You!!!
Trends in Facilities
• Flexible, multipurpose spaces• Opportunities for collaborative spaces• Multiple demands on our "third place"
space
discovery and diversification
http://100.oldscollege.ca/sites/default/files/images/vintage_library.jpg
discovery and diversification
left: Kilton Library, West Lebanon, NH right: Sammamish Library, KCLSboth images courtesy Library Journal
discovery and diversification
Research Commons, University of Washington
discovery and diversification