searching the web is like searching your own mind

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Summary of design research sessions into how users make meaning when searching information via search engines.

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  • 1. Searching Your Own Braina HCI-design research approach to search
    Sean Connolly
    December 1, 2009

2. James.Daedalusa new search interaction
hot dog
pirate
ninjas
del.icio.us
SEO
Easter bunny
information
millions
HCI
design thinking
CHI
C3
Sean Connolly
December 1, 2009
search evaluation
enterprises
apple
heuristics
algorithm
3. 4. Advanced Search Pages
5. Based on our field studies, we dug more deeply into how people were actually using our Advanced Search page, and quickly discovered that, indeed, a large number of users were going to the page, and then leaving it without ever filling in any of the slots.
- Dan Russell, Google, Senior Research Scientist in Search Quality
6. Exploratory Search
White & Marchioni
When users do not receive the information they were looking for in response to a query, they exhibit the following responses:
scan results page for keywords
scan urls for pate information
iterate search
This is the user feedback loop!
7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Johari window
18. 19. 20. 21. 22. Search as Best Friend
[The] ideal search engine? Your best friend with instant access to all the worlds facts and a photographic memory of everything youve seen and know. That search engine could tailor answers to you based on your preferences, your existing knowledge and the best available information; it could ask for clarification and present the answers in whatever setting or media worked best.
- Marissa Mayer, Google, VP Search Product and User Experience
23. Search as Understanding Meaning
Google needs to move from words to meaning. In other words, Google needs to understand queries better, and return results that best match the real meaning of a query. We have to get from the sort of casual use of asking, queryingto what did you mean?
- Eric Schmit, Google, CEO
24. Search Interacts Direct With Brain
Sergey argues that the correct thing to do is to just connect it straight to your brain. In other words, you know, wire it into your head.
- Eric Schmit, Google, CEO speaking of a conversation with Sergey Brin, Co-Founder of Google
25. James.Daedalus
This project grew out of navigation tool was imagined to help solve a problem for a social database the C3 enterprises designed anddeveloped with tags and searching.
Because the interaction helped navigate user generated tags, it generalized perfectly to search engine technology.
26. James.Daedalusa new search interaction
Sean Connolly
December 1, 2009