searching the web is like searching your own mind
DESCRIPTION
Summary of design research sessions into how users make meaning when searching information via search engines.TRANSCRIPT
Searching Your Own Braina HCI-design research approach to search
Sean ConnollyDecember 1, 2009
James.Daedalusa new search interaction
Sean ConnollyDecember 1, 2009
HCI
SEO
design thinking
hot dog
algorithmheuristics
ninjas del.icio.us
apple
Easter bunny
search evaluation
pirate
information
CHI
millions
C3
enterprises
Advanced Search Pages
“Based on our field studies, we dug more deeply into how people were actually using our Advanced Search page, and quickly discovered that, indeed, a large number of users were going to the page, and then leaving it without ever filling in any of the slots.”
- Dan Russell, Google, Senior Research Scientist in Search Quality
Exploratory SearchWhite & Marchioni
When users do not receive the information they were looking for in response to a query, they exhibit the following responses:
• … scan results page for keywords• … scan urls for pate information• … iterate search
This is the user feedback loop!
Johari window
Search as Best Friend
“[The] ideal search engine? Your best friend with instant access to all the world’s facts and a photographic memory of everything you’ve seen and know. That search engine could tailor answers to you based on your preferences, your existing knowledge and the best available information; it could ask for clarification and present the answers in whatever setting or media worked best.”
- Marissa Mayer, Google, VP Search Product and User Experience
Search as Understanding Meaning
“Google needs to move “from words to meaning.” In other words, Google needs to understand queries better, and return results that best match the real meaning of a query. “We have to get from the sort of casual use of asking, querying…to “what did you mean?””
- Eric Schmit, Google, CEO
Search Interacts Direct With Brain
“Sergey argues that the correct thing to do is to just connect it straight to your brain. In other words, you know, wire it into your head.”
- Eric Schmit, Google, CEO speaking of a conversation with Sergey Brin, Co-Founder of Google
James.Daedalus
• This project grew out of navigation tool was imagined to help solve a problem for a social database the C3 enterprises designed and developed with tags and searching.
• Because the interaction helped navigate user generated tags, it generalized perfectly to search engine technology.
James.Daedalusa new search interaction
Sean ConnollyDecember 1, 2009