searching for sustainability-led innovation: reconciling the unintended consequences of conflicting...

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Searching for Sustainability-led Innovation: Reconciling the Unintended Consequences of Conflicting Organizational Logics PhD, 2013-2016 Stefan Hemel Supervisor: Dr Palie Smart Cranfield University, Cranfield, Bedfordshire, MK43 0AL, United Kingdom T: +44 (0)7970 758124 or +44 (0)1234 751122 E: [email protected] or [email protected] http://www.cranfield.ac.uk/about/cranfield/themes/environment/ 1: Thornton, P., Ocasio, W. and Lounsbury, M., 2012. The Institutional Logics Perspective, Oxford: Oxford University Press. 2: Seebode, D., Jeanrenaud, S. and Bessant, J., 2012. Managing Innovation for Sustainability. R&D Management , 42(3), pp.195–206. 3: Levinthal, D. and March, J., 1981. A Model of Adaptive Organizational Search. Journal of Economic Behavior & Organization, 2(4), pp.307–333. 4: Smith, W. and Lewis, M., 2011. Toward a Theory of Paradox: a Dynamic Equilibrium Model of Organizing. Academy of Management Review , 36(2), pp.381–403. 5: Pache, A.-C. and Santos, F., 2013. Inside the Hybrid Organization: Selective Coupling as a Response to Competing Institutional Logics. Academy of Management Journal , 56(4), pp.972– 1001. 6. Jay, J., 2013. Navigating Paradox as a Mechanism of Change and Innovation in Hybrid Organizations. Academy of Management Journal , 56(1), pp.137–159. 7: Battilana, J. and Dorado, S., 2010. Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations. Academy of Management Journal , 53(6), pp.1419– 1440. 8: Haigh, N. and Hoffman, A.J., 2012. Hybrid organizations. Organizational Dynamics, 41(2), pp.126–134. 9: Flanagan, J.C., 1954. The critical incident technique. Psychological bulletin, 51(4), pp.327–58. A competitive innovation climate and the scale of sustainability challenge requires higher levels of collaboration with unusual partners The circular economy is challenged to resolve multiple tensions – closing material loops, improving social conditions, and satisfying market demands. Innovating with in hybrid organizational forms creates sites for sustainability-led innovation, owing to different institutional logics. Understanding reconciliation strategies for sustainability-led innovations with hybrid organizational forms Paradox perspective allows for better understanding modes of reconciliation regarding sustainability aspirations Reconciliation strategies developed ultimately allow for faster delivery of novel ideas and opportunities in different hybrid organizational forms. General aim Identify paradoxical incidents and their reconciliation in search for sustainability-led innovations Who is observed Collaborating corporate partners involved with non-profit organizations searching for sustainability-led innovations What is observed Predominantly paradoxical tensions and their reconciliation Method Critical incident technique Data collection Interviews with individuals involved in the for- profit/non-profit collaboration Analysis Analytic induction and ideal type analysis Reporting Descriptive and evaluative RESEARCH CONTEXT Organizational search in hybrid organizational forms NOVELTY AND CONTRIBUTION Reconciliation strategies for sustainability-led innovations Hybrid organizations are sustainability-driven and address social and environmental concerns predominantly in market settings In practice, paradoxical incidents are expected to occur during agenda setting and through problem-solving activities. Little empirical evidence how such paradoxes are reconciled. RESEARCH QUESTION How do distinct institutional logics impact the search for sustainability-led innovations? Systematic literature review brought together findings on organization- level search. Evidence suggests that search practices vary Organizational search is well developed in inter-firm organizational contexts, but less so in cross-sector contexts Literature review on institutional logic revealed that different firms are influenced by distinct sets of institutional systems Evidence suggests that material and symbolic practices shape a firms’ institutional logic Paradoxes and tensions occur as conflicts when logics recombine LITERATURE REVIEW Organizational Search and Institutional Logic METHODOLOGY Critical Incident Technique 9 Different institutional logics with distinct aims in hybrid organizational forms are suspected to create different types of conflicting paradoxes Hybridization or hybridity is a key construct in relation to conflicts and tensions Overcoming insurgent logics through appropriate reconciliation strategies impact learning and innovation Sustainability-led innovations supports transition towards a circular economy EXPECTED FINDINGS AND IMPLICATIONS Reconciliation strategies support faster innovation searches towards a circular economy Organizational Search Sustainability -led innovation Industrial Sustainability Social/Eco Innovation CSR and Sustainability Institutional logic A 1 Organizational structures and symbols - Organizational purpose - Search strategies and routines Search aspirations 2,3 • New business model • Better performance measurement • Search opportunities for sustainability • Pooling resources and routines Features 3 • Broad/narrow search • Local/distant search Paradoxical tensions 4 • Identity • Performing • Learning • Coordinating Search outcomes 2,3 • Discovered innovation opportunities for sustainability • Reformulated problems/opportunit ies • New designs (of existing strategies and routines) • Solution alternatives (Resource redistribution) Reconciliation 1,5 • Replacement • Blending • Segregation • Assimilation • Elaboration • Expansion • Contraction • Other mechanisms 6 Institutional logic B 1 Organizational structures and symbols - Organizational purpose - Search strategies and routines Hybrid organizational form 5,6,7,8 CONCEPTUAL MODEL Paradox reconciliation in hybrid organizational forms

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A competitive innovation climate and the scale of sustainability challenge requires higher levels of collaboration with unusual partners The circular economy is challenged to resolve multiple tensions – closing material loops, improving social conditions, and satisfying market demands. Innovating with in hybrid organizational forms creates sites for sustainability-led innovation, owing to different institutional logics.

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Page 1: Searching for sustainability-led innovation: Reconciling the Unintended Consequences of Conflicting Organizational Logics

Searching for Sustainability-led Innovation: Reconciling the Unintended Consequences of Conflicting Organizational Logics PhD, 2013-2016 Stefan Hemel Supervisor: Dr Palie Smart

Cranfield University, Cranfield, Bedfordshire, MK43 0AL, United Kingdom T: +44 (0)7970 758124 or +44 (0)1234 751122 E: [email protected] or [email protected]

http://www.cranfield.ac.uk/about/cranfield/themes/environment/

1: Thornton, P., Ocasio, W. and Lounsbury, M., 2012. The Institutional Logics Perspective, Oxford: Oxford University Press. 2: Seebode, D., Jeanrenaud, S. and Bessant, J., 2012. Managing Innovation for Sustainability. R&D Management, 42(3), pp.195–206. 3: Levinthal, D. and March, J., 1981. A Model of Adaptive Organizational Search. Journal of Economic Behavior & Organization, 2(4), pp.307–333. 4: Smith, W. and Lewis, M., 2011. Toward a Theory of Paradox: a Dynamic Equilibrium Model of Organizing. Academy of Management Review, 36(2), pp.381–403. 5: Pache, A.-C. and Santos, F., 2013. Inside the Hybrid Organization: Selective Coupling as a Response to Competing Institutional Logics. Academy of Management Journal, 56(4), pp.972–1001. 6. Jay, J., 2013. Navigating Paradox as a Mechanism of Change and Innovation in Hybrid Organizations. Academy of Management Journal, 56(1), pp.137–159. 7: Battilana, J. and Dorado, S., 2010. Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations. Academy of Management Journal, 53(6), pp.1419–1440. 8: Haigh, N. and Hoffman, A.J., 2012. Hybrid organizations. Organizational Dynamics, 41(2), pp.126–134. 9: Flanagan, J.C., 1954. The critical incident technique. Psychological bulletin, 51(4), pp.327–58.

• A competitive innovation climate and the scale of sustainability challenge requires higher levels of collaboration with unusual partners

• The circular economy is challenged to resolve multiple tensions – closing material loops, improving social conditions, and satisfying market demands.

• Innovating with in hybrid organizational forms creates sites for sustainability-led innovation, owing to different institutional logics.

• Understanding reconciliation strategies for sustainability-led innovations with hybrid organizational forms

• Paradox perspective allows for better understanding modes of reconciliation regarding sustainability aspirations

• Reconciliation strategies developed ultimately allow for faster delivery of novel ideas and opportunities in different hybrid organizational forms.

General aim

Identify paradoxical incidents and their reconciliation in search for sustainability-led innovations

Who is observed

Collaborating corporate partners involved with non-profit organizations searching for sustainability-led innovations

What is observed

Predominantly paradoxical tensions and their reconciliation

Method Critical incident technique

Data collection

Interviews with individuals involved in the for-profit/non-profit collaboration

Analysis Analytic induction and ideal type analysis

Reporting Descriptive and evaluative

RESEARCH CONTEXT Organizational search in hybrid organizational forms

NOVELTY AND CONTRIBUTION Reconciliation strategies for sustainability-led innovations

• Hybrid organizations are sustainability-driven and address social and environmental concerns predominantly in market settings

• In practice, paradoxical incidents are expected to occur during agenda setting and through problem-solving activities.

• Little empirical evidence how such paradoxes are reconciled.

RESEARCH QUESTION How do distinct institutional logics impact the search for

sustainability-led innovations?

• Systematic literature review brought together findings on organization-level search.

• Evidence suggests that search practices vary

• Organizational search is well developed in inter-firm organizational contexts, but less so in cross-sector contexts

• Literature review on institutional logic revealed that different firms are influenced by distinct sets of institutional systems

• Evidence suggests that material and symbolic practices shape a firms’ institutional logic

• Paradoxes and tensions occur as conflicts when logics recombine

LITERATURE REVIEW Organizational Search and

Institutional Logic

METHODOLOGY Critical Incident Technique9

• Different institutional logics with distinct aims in hybrid organizational forms are suspected to create different types of conflicting paradoxes • Hybridization or hybridity is a key construct in relation to conflicts and tensions • Overcoming insurgent logics through appropriate reconciliation strategies impact learning and innovation • Sustainability-led innovations supports transition towards a circular economy

EXPECTED FINDINGS AND IMPLICATIONS Reconciliation strategies support faster innovation searches towards a circular economy

Organizational Search

Sustainability-led

innovation

Industrial Sustainability

Social/Eco Innovation

CSR and Sustainability

Institutional logic A1

Organizational structures and symbols - Organizational purpose

- Search strategies and routines

Search aspirations2,3

•New business model

•Better performance measurement

•Search opportunities for sustainability

•Pooling resources and routines

Features3

•Broad/narrow search

•Local/distant search

Paradoxical tensions4 • Identity •Performing •Learning •Coordinating

Search outcomes2,3 •Discovered innovation opportunities for sustainability

•Reformulated problems/opportunities

•New designs (of existing strategies and routines)

•Solution alternatives (Resource redistribution) Reconciliation1,5

•Replacement •Blending •Segregation •Assimilation •Elaboration •Expansion •Contraction •Other mechanisms6

Institutional logic B1

Organizational structures and symbols - Organizational purpose

- Search strategies and routines

Hybrid organizational form5,6,7,8

CONCEPTUAL MODEL Paradox reconciliation in hybrid organizational forms