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1 analisis pengaruh customer satisfaction, switching cost, dan trust in brand terhadap customer retention (studi kasus: produk kartu seluler prabayar simpati wilayah semarang)…
-journal of arts, science & commerce ■e-issn2229-4686■issn2231-4172 international refereed research journal ■www.researchersworld.com■vol.–vi, issue – 2,…
(studi kasus pada nasabah kartu kredit bca di surabaya barat) diajukan untuk memenuhi salah satu syarat dalam memperoleh gelar sarjana manajemen diajukan oleh: industri perbankan
the effect of customer value, customer satisfaction, and switching costs on customer loyalty: an empirical study of hypermarkets in taiwan ming-tien tsai national cheng kung…
customer value, satisfaction, loyalty, and switching costs: an illustration from a business-to-business service context shun yin lam nanyang technological university venkatesh…
chapter 2vol. 4. no. 1. march 2011 pp. 1-18 the influence of customer satisfaction and switching costs on customer retention: retail internet banking services chi bo wong*
customer perceived value, satisfaction, and loyalty: the role of switching costs zhilin yang city university of hong kong robin t. peterson new mexico state university abstract…
customer perceived value, satisfaction, and loyalty: the role of switching costs zhilin yang city university of hong kong robin t. peterson new mexico state university abstract…
customer perceived value, satisfaction, and loyalty: the role of switching costs zhilin yang city university of hong kong robin t. peterson new mexico state university abstract…
1 analisis pengaruh customer satisfaction, switching cost, dan trust in brand terhadap customer retention studi kasus: produk kartu seluler prabayar simpati wilayah semarang…
j basic appl sci res 33801-812 2013 © 2013 textroad publication issn 2090-4304 journal of basic and applied scientific research wwwtextroadcom corresponding author: fatemeh…
© 2015. md. touhidul islam. this is a research/review paper, distributed under the terms of the creative commons attribution- noncommercial 3.0 unported license http://creativecommons.org/licenses/by-nc/3.0/),…
slide 1 customer satisfaction 2013 slide 2 customer satisfaction campione aziende slide 3 customer satisfaction dati dell’azienda: campione aziende totale campione639 risposte138…
perpustakaan.uns.ac.id digilib.uns.ac.id commit to user 1 pengaruh brand image pada customer loyalty yang dimediasi oleh customer satisfaction (studi pada konsumen produk…
umer farooq bba umer farooq bba zaman hayaat nba zaman hayaat nba !nternal customer satisfaction leads to !nternal customer satisfaction leads to external customer satisfaction…
managing customer satisfaction week 3 customer expectations & satisfaction customer satisfaction, service quality & confidence the purpose of understanding customersâ…
european journal of research in social sciences vol. 5 no. 1, 2017 issn 2056-5429 progressive academic publishing, uk page 29 www.idpublications.org service quality and customer…
2017 customer satisfaction survey summary indot’s 2017 customer satisfaction survey continues to show that indiana taxpayers overwhelmingly agree with our focus on removing…
customer satisfaction survey of indian tribal governments office of indian tribal governments tax exempt government entities division march 2011 table of contents 2011 itg…
23rd international scientific conference on economic and social development – madrid 15-16 september 2017 330 the effects of customer satisfaction service quality and perceived…