sean ong say seong resume (2015)

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Sean Ong Say Seong Blk 105 Henderson Crescent #08-17 (S)150105 Mobile (65) 9109 4185 • [email protected] D.O.B 21July1979 Summary Over 12 years of Data Centre Management experience. Independent, well-organized and result-oriented with excellent technical and proven communication skills. Proven Team player and highly committed in producing result; Able to work under pressure and to meet to tight deadline. Handle projects involving replacement of old facilities asset and facilities remediation work over 5 years duration at the budget of over US$2m at more than 10 countries in Asia Pacific Technical Knowledge Apply Workplace Safety and Health in Process Plant Certified Data Centre Professional Certified Data Centre Specialist Fire Safety Manager Certificate ITIL v3.0 Certified Professional Experience BP Singapore Pte Limited (2006-Present) Facilities Manager, Asia Pacific (2012-Present) Manage 2 Data centre of 4500sqm and 3000sqm respectively Highlight any areas of weakness to the landlords and Data Centre Manager and ensure that all related processes and procedures are updated to reflect any changes and also ensure any non-compliance and BP HSSE policy is logged and managed. Provide assurance and monitor all changes follow the change, incident and configuration management process Manage 2 Facilities Executives Upkeep the compliance requirement and operation integrity Capacity planning and responsible for the facilities planning for the projects coming into the data centre

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Page 1: Sean Ong Say Seong Resume (2015)

Sean Ong Say SeongBlk 105 Henderson Crescent #08-17 (S)150105Mobile (65) 9109 4185 • [email protected] 21July1979

Summary

Over 12 years of Data Centre Management experience. Independent, well-organized and result-oriented with excellent technical and proven communication skills. Proven Team player and highly committed in producing result; Able to work under pressure and to meet to tight deadline. Handle projects involving replacement of old facilities asset and facilities remediation work over 5 years duration at the budget of over US$2m at more than 10 countries in Asia Pacific

Technical Knowledge

Apply Workplace Safety and Health in Process Plant Certified Data Centre Professional Certified Data Centre Specialist Fire Safety Manager Certificate ITIL v3.0 Certified

Professional Experience

BP Singapore Pte Limited (2006-Present)

Facilities Manager, Asia Pacific (2012-Present) Manage 2 Data centre of 4500sqm and 3000sqm respectively Highlight any areas of weakness to the landlords and Data Centre Manager and ensure that all related

processes and procedures are updated to reflect any changes and also ensure any non-compliance and BP HSSE policy is logged and managed.

Provide assurance and monitor all changes follow the change, incident and configuration management process Manage 2 Facilities Executives Upkeep the compliance requirement and operation integrity Capacity planning and responsible for the facilities planning for the projects coming into the data centre Develop and maintain the relationships with suppliers and also ensure that BP’s requirements or facilities are

met and contracted Service Level Agreements and Key Performance Indicators are met or exceeded by the suppliers

Participate in the bi-annual disaster recovery and emergency response exercises Review new or existing data centre/computer room/server rooms to ensure they are built in accordance to

Global Data Centre Facilities Standard, best industry practices and meet the BP safety requirement and also provide assistance in developing standard processes, procedures across the Asia Pacific region.

Provide analysis on findings for incident relating to facilities infrastructure and provide recommendation for remediation and also reports all near misses, accidents or incidents.

Manage the Facilities Tags in the region and ensure that they operate AP’s IT room in accordance to the set of AP’s Facilities process and procedures.

Subject Matter Expert role for providing review, consultancy and assessment for IT facilities matters in Asia Pacific.

Manage the Facilities Asset for the region and provide the EoSL status and manage the funding to refresh the aged equipment

Project management role to refresh EoSL asset or office move requirement to build new IT room Budget owner to forecast and manage the Facilities preventive maintenance cost for the Region

Page 2: Sean Ong Say Seong Resume (2015)

Risk champion for Asia Pacific hosting team. Initiate and facilitate risk discussion with the team to identify, assess and control all risks owned by the Asia Pacific hosting team. Acts as primary interface for the Asia Pacific hosting team in Asia Pacific risk network and acts as risks custodian to ensure all risks registered in the team's risk register is updated and valid.

AP HSSE Advisor role. Assist in reviewing safety risk for AP and roll out safety processes

Facilities Executive (2006-2012) Promoted from Level I to Level H in 2009 Managing the 2 Data Centre operations in Singapore and provide IT room build requirement to Asia Pacific Ensure Data Centre operate in compliance with IT&S standards and all regulatory requirements including

HSE, Security, HR, Ethics, data protection, SOX, etc. Ensure any non-compliance and BP HSSE policy is logged and managed. Manage the reporting of all near misses, accidents or incidents and actively encourage the reporting of any

event considered hazardous and ensure that lessons are learnt from such experiences. Ensure the operational integrity of the data centre without compromising on security and safety. Highlight any areas of weakness to the landlords and Data Centre Manager and ensure that all related

processes and procedures are updated to reflect any changes. Ensure all changes follow the change, incident and configuration management process. To notify and liaise with the Data Centre Manager to ensure that any incidents / problems are dealt with in a

timely manner. Manage the supplier to ensure that BP’s requirements or facilities are met and contracted Service Level

Agreements and Key Performance Indicators are met or exceeded Manage the capacity planning and responsible for the facilities planning for the projects coming into the data

centre. Provide KPIs and metrics as part of global reporting. Ensure all documentation pertaining to data centre is kept up to date. Ensure that relevant induction is given to all BP employees, contractors, sub-contractors and SDO

representatives in work activities. Seek continuous improvement in both cost and quality performance and identify opportunities with respect to

Data Centre Operations. Participate in the bi-annual disaster recovery and emergency response exercises To review new/existing data centre/computer room/server room in Asia Pacific to ensure that they are built in

accordance to Global Data Centre Facilities Standard, best industry practices and meet to BP safety requirement.

Developed standard processes, procedures and best practices across Asia Pacific. Provide review in risk assessment for any physical work in Asia Pacific centre/computer room/server

room/comms room and approve permit to work Explored new technology and implement them

1-Net Singapore Pte Ltd (2004-2006)

Asst. Facilities Engineer Manage a 50,000sq ft Data Center Co-ordinating and supervising preventive maintenance works in the Data Centre, equipments maintained in

the Data Center are as shown below,o UPSo Back Generatoro Data & Phone pointso Precision Air-cono FM200 gaso VESDA systemo Pre-action Water Sprinkler systemo Central Monitoring System

Handling complaints from customer Handle service request for various work order such as installation of new cable point( FTP, fiber optics

cable), installation of new office space, purchase of new equipment, etc Generate monthly progress report for customer Supervising the building of new 1500sq ft data center Manage a team of 10 security guards and overseeing all security/access control matters in the Data Center Updating of all Facilities management documents Plan annual budget Co-ordinating with vendor, customer and landlord on works to be carry out in the Data Centre

Page 3: Sean Ong Say Seong Resume (2015)

EM Property Management (2002-2004)

Property Officer Managed a 67 unit condonmium Managed the R&R project for the condonmium Managed 5 community centres Co-ordinating and supervising maintenance works in the estate Managed the security and cleaners onsite Handling complaints from residents

Education

1996 - 1999 Temasek Polytechnic Diploma in Intelligent Building Technology 1992 - 1995 Henderson Secondary School Cambridge GCE ‘O’ Level Certificate with 5 credits

References available upon request