scrutiny and the critical friend role
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Scrutiny as a Critical Friend
Dave Mckenna
Overview & Scrutiny Manager
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What exactly is a ‘Critical Friend’?
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A critical friend can be defined as a trusted person who asks provocative questions, provides data to be examined through another lens, and offers critiques of a person’s work as a friend. A critical friend takes the time to fully understand the context of the work presented and the outcomes that the person or group is working toward. The friend is an advocate for the success of that work
Costa, A. and Kallick, B.(1993) "Through the Lens of a Critical Friend". Educational Leadership 51(2)
The term was really first used in education
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a listening ear
tuning in
the different perspective that outsiders can provide
a fresh pair of eyes
an understanding of the situation
Swaffield (2002) Contextualising the Work of the Critical Friend Conference Paper University of Cambridge Faculty of Education
There have been lots of ideas about how it can be explained
the point of balance between support and challenge
about the task not the peoplegiving
feedbackshining a light reality check
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A critical friend is somewhere between a hostile opponent and an unquestioning follower
About here
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‘Critical friend’ is a term now commonly used in scrutiny
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In summary, a critical friend is someone who:
• Shares the same ultimate aim• Asks constructive questions• Brings new information / a different perspective• Takes time to develop a proper understanding• Builds a relationship of trust and respect
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Why is this important?
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The critical friend role is a widely recognised way to drive improvement
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Scrutiny is the best place for the critical friend role to happen
• Scrutiny is the best place to provide constructive challenge to cabinet members
• Scrutiny is the best place for backbenchers to influence service improvement
• Scrutiny provides a way to achieve consensus about sensitive issues
• Party politics can take place elsewhere
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So getting it right really matters
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How can scrutiny be an effective critical friend?
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1. Be clear about what the shared aim is
The shared aim
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2. Develop questioning strategies and skills
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3. Bring something new to the debate
Public views
Service user perspectives
New evidence
External experts
Different performance questions
National research
Staff ideas
Councillor experiences
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4. Make sure you fully understand the issues
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5. Check to make sure you are making a difference
• Does scrutiny provide an effective challenge to the Executive?
• How does scrutiny have an impact on the work of the executive?
• How does scrutiny routinely challenge the authority’s corporate strategy and budget?
• Are external partners involved in O&S and how are they included?
• Does scrutiny work effectively with the executive and senior management?
Centre for Public Scrutiny (www.cfps.org.uk)
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Finally, remember that ‘critical’ means both ‘challenging’ and ‘essential’
Both meanings should be relevant for scrutiny
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Scrutiny as a Critical Friend
Dave Mckenna
Overview & Scrutiny Manager