scmn/relationships text: supply chain management from vision to implementation fawcett, ellram,...
TRANSCRIPT
![Page 1: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/1.jpg)
SCMN/Relationships
Text: Supply Chain ManagementFrom Vision to Implementation
Fawcett, Ellram, ogden
![Page 2: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/2.jpg)
1. A goal of supply chain managers is to use technology and teamwork to build efficient and effective processes that create ______ for the end customer.
a) value
b) profit
c) inventory
d) processes
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Text: Page 8
1. A goal of supply chain managers is to use technology and teamwork to build efficient and effective processes that create ______ for the end customer.
a) value
b) profit
c) inventory
d) processes
![Page 4: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/4.jpg)
2. “Performance” refers to the product’s mean time between failures and its overall life expectancy.
(True/False)
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Text: Page 32
2. False
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3. A/ An _______ is a capability the company is so good at that it provides the company a competitive advantage.
a) strategic value
b) core competency
c) economies of scale
d) target task
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Text: Page 81
3. A/ An _______ is a capability the company is so good at that it provides the company a competitive advantage.
a) strategic value
b) core competency
c) economies of scale
d) target task
![Page 8: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/8.jpg)
4. Usually decisions made in one area of process seldom affect performance in other areas.
(True/False)
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Text: Page 87
4. False
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5. Poorly designed supply chains may exhibit all of the following problems except ______.
a) long cycle times
b) reduced number of approved suppliers
c) high inventories
d) communication issues
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Text: Page 216-217
5. Poorly designed supply chains may exhibit all of the following problems except ______.
a) long cycle times
b) reduced number of approved suppliers
c) high inventories
d) communication issues
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6. A supplier relationship characterized by an arm’s length approach regarding relationship intensity would be considered ______.
a) strategic alliance
b) transactional
c) business alliance
d) operational alliance
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Text: Page 349
6. A supplier relationship characterized by an arm’s length approach regarding relationship intensity would be considered ______.
a) strategic alliance
b) transactional
c) business alliance
d) operational alliance
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7. _______ relationships represent the majority of a company’s SC relationships.
a) Transactional
b) Strategic
c) Business
d) Basic
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Text: Page 349
7. _______ relationships represent the majority of a company’s SC relationships.
a) Transactional
b) Strategic
c) Business
d) Basic
![Page 16: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/16.jpg)
8. Alliances tend to be _______.
a) short term
b) costly
c) global
d) long term
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Text: Page 352
8. Alliances tend to be _______.
a) short term
b) costly
c) global
d) long term
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9. ______ is the foundation for effective SCM because it promotes collaboration, risk taking, and both shared information and shared resources.
a) A contract
b) Arms-length relationship
c) Financing
d) Trust
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Text: Page 359
9. ______ is the foundation for effective SCM because it promotes collaboration, risk taking, and both shared information and shared resources.
a) A contract
b) Arms-length relationship
c) Financing
d) Trust
![Page 20: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/20.jpg)
10. _____ are the building blocks of successful supply chain teams.
a) Contractual requirements
b) Alliances
c) Information systems
d) Goals
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Text: Page 351
10. _____ are the building blocks of successful supply chain teams.
a) Contractual requirements
b) Alliances
c) Information systems
d) Goals
![Page 22: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/22.jpg)
11. Advances in _______ have facilitated the globalization of business and are enabling many of the changes taking place in SCM.
a) competition
b) transport equipment
c) information technology
d) manufacturing
![Page 23: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/23.jpg)
Text: Page 377
11. Advances in _______ have facilitated the globalization of business and are enabling many of the changes taking place in SCM.
a) competition
b) transport equipment
c) information technology
d) manufacturing
![Page 24: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/24.jpg)
12. All of the following are phases of an alliance relationship development except______.
a) internal planning
b) budget and resources required
c) daily management for execution and renewal
d) collaborative planning
![Page 25: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/25.jpg)
Text: Pages 352-355
12. All of the following are phases of an alliance relationship development except______.
a) internal planning
b) budget and resources required
c) daily management for execution and renewal
d) collaborative planning
![Page 26: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/26.jpg)
13. A/An ______ is recommended as an initial step in the process of determining the relationship intensity of the supply base.
a) supplier selection team
b) ABC analysis
c) make/buy analysis
d) transactional analysis
![Page 27: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/27.jpg)
Text: Page 347
13. A/An ______ is recommended as an initial step in the process of determining the relationship intensity of the supply base.
a) supplier selection team
b) ABC analysis
c) make/buy analysis
d) transactional analysis
![Page 28: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/28.jpg)
14. One definition of supply chain management is the design and management of seamless value-added _____ across organizational boundaries to meet the real needs of the ______.
a) products, producer
b) processes, end customer
c) information systems, supply chain
d) services, supplier
![Page 29: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/29.jpg)
Text: Page 8
14. One definition of supply chain management is the design and management of seamless value-added _____ across organizational boundaries to meet the real needs of the ______.
a) products, producer
b) processes, end customer
c) information systems, supply chain
d) services, supplier
![Page 30: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/30.jpg)
15. Major objectives of a supply chain manager include all of the following except ______.
a) reduce product or service costs
b) create value for the end customer
c) improve service to operations and the customer
d) transform inputs acquired from suppliers into more highly valued products
![Page 31: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/31.jpg)
Text: Page 15-17
15. Major objectives of a supply chain manager include all of the following except ______.
a) reduce product or service costs
b) create value for the end customer
c) improve service to operations and the customer
d) transform inputs acquired from suppliers into more highly valued products
![Page 32: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/32.jpg)
16. ______ is a phenomenon that occurs when demand variations are exaggerated as decisions are made up the chain.
a) CPFR
b) SCM
c) The Bullwhip Effect
d) The Contingency Theory
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Text: Page 10
16. ______ is a phenomenon that occurs when demand variations are exaggerated as decisions are made up the chain.
a) CPFR
b) SCM
c) The Bullwhip Effect
d) The Contingency Theory
![Page 34: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/34.jpg)
17. ________ theory regarding strategic thinking conceptualizes the relationship between a changing environment, managerial decision-making, and performance.
a) Contingency
b) Industrial Organization
c) Resource-Based
d) Business model
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Text: Page 14
17. ________ theory regarding strategic thinking conceptualizes the relationship between a changing environment, managerial decision-making, and performance.
a) Contingency
b) Industrial Organization
c) Resource-Based
d) Business model
![Page 36: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/36.jpg)
18. SCM is the design and management of seamless, ________ processes across organizational boundaries to meet the real needs of the end customer.
a) purchasing
b) business
c) value added
d) quantifiable
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Text: Page 8
18. SCM is the design and management of seamless, ________ processes across organizational boundaries to meet the real needs of the end customer.
a) purchasing
b) business
c) value-added
d) quantifiable
![Page 38: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/38.jpg)
19. The terms 1st tier, 2nd tier, 3rd tier, in the context of a supply chain refer to the _________.
a) levels of supplier certification
b) sequence of suppliers or customers that are in the chain but distant from the base company
c) value categories of procured commodities
d) number of suppliers for a procured commodity
![Page 39: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/39.jpg)
Text: Page 7
19. The terms 1st tier, 2nd tier, 3rd tier, in the context of a supply chain refer to the _________.
a) levels of supplier certification
b) sequence of suppliers or customers that are in the chain but distant from the base company
c) value categories of procured commodities
d) number of suppliers for a procured commodity
![Page 40: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/40.jpg)
20. The real measure of quality is whether or not a product or service lives up to _______ expectations.
a) customer
b) design
c) company
d) supply chain
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Text: Page 32
20. The real measure of quality is whether or not a product or service lives up to _______ expectations.
a) customer
b) design
c) company
d) supply chain
![Page 42: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/42.jpg)
21. Competitive success depends on how well a company, and its supply chain, adapts to new ________ demands.
a) business
b) organization
c) market
d) supplier
![Page 43: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/43.jpg)
Text: Page 198
21. Competitive success depends on how well a company, and its supply chain, adapts to new ________ demands.
a) business
b) organization
c) market
d) supplier
![Page 44: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/44.jpg)
22. Few companies have mastered the art of _______.
a) role shifting
b) supply chain management
c) marketing
d) employee satisfaction
![Page 45: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/45.jpg)
Text: Page 194
22. Few companies have mastered the art of _______.
a) role shifting
b) supply chain management
c) marketing
d) employee satisfaction
![Page 46: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/46.jpg)
23. As customers gained access to a wide array of competitive offerings, power began to shift toward the _________.
a) suppliers
b) competitors
c) customer
d) employees
![Page 47: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/47.jpg)
Text: Page 194
23. As customers gained access to a wide array of competitive offerings, power began to shift toward the _________.
a) suppliers
b) competitors
c) customer
d) employees
![Page 48: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/48.jpg)
24. Management of the supply network entails supplier selection, _______ and oversight.
a) leveraging
b) evaluation
c) approval
d) negotiation
![Page 49: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/49.jpg)
Text: Page 225
24. Management of the supply network entails supplier selection, _______ and oversight.
a) leveraging
b) evaluation
c) approval
d) negotiation
![Page 50: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/50.jpg)
25. A supply chain is made up of a series of processes that involve an input, a ______, and an output.
a) shipment
b) supplier
c) customer
d) transformation
![Page 51: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/51.jpg)
Text: Page 218
25. A supply chain is made up of a series of processes that involve an input, a ______, and an output.
a) shipment
b) supplier
c) customer
d) transformation
![Page 52: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/52.jpg)
26. _______ is the process of moving an aspect of production, service, or business function from within an organization to an outside supplier.
a) Procurement Mobilization
b) Outsourcing
c) Make-or-Buy
d) Supply Chain Negotiation
![Page 53: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/53.jpg)
Text: Page 282
26. _______ is the process of moving an aspect of production, service, or business function from within an organization to an outside supplier.
a) Procurement Mobilization
b) Outsourcing
c) Make-or-Buy
d) Supply Chain Negotiation
![Page 54: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/54.jpg)
27. The key is to assure that the added costs associated with the added complexity don’t outweigh the ________ created.
a) value
b) profits
c) customers
d) capital
![Page 55: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/55.jpg)
Text: Page 309
27. The key is to assure that the added costs associated with the added complexity don’t outweigh the ________ created.
a) value
b) profits
c) customers
d) capital
![Page 56: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/56.jpg)
28. Outstanding alliance performance requires careful _______ and execution.
a) investment
b) planning
c) management
d) capital
![Page 57: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/57.jpg)
Text: Page 352
28. Outstanding alliance performance requires careful _______ and execution.
a) investment
b) planning
c) management
d) capital
![Page 58: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/58.jpg)
29. _______ is the formal communication process where two or more individuals meet to discuss an issue or issues and come to a mutually satisfactory agreement.
a) Specification
b) Request for quote
c) Strategy
d) Negotiation
![Page 59: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/59.jpg)
Text: Page 361
29. _______ is the formal communication process where two or more individuals meet to discuss an issue or issues and come to a mutually satisfactory agreement.
a) Specification
b) Request for quote
c) Strategy
d) Negotiation
![Page 60: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/60.jpg)
30. ______ is the most critical step in the negotiation process.
a) Establishment of the team
b) Preparation
c) Location and agenda
d) Establishment of issues
![Page 61: SCMN/Relationships Text: Supply Chain Management From Vision to Implementation Fawcett, Ellram, ogden](https://reader035.vdocuments.mx/reader035/viewer/2022062308/56649e255503460f94b136d5/html5/thumbnails/61.jpg)
Text: Page 363
30. ______ is the most critical step in the negotiation process.
a) Establishment of the team
b) Preparation
c) Location and agenda
d) Establishment of issues