scheduling and sequencing in healthcare by shelly jones ise 482

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Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

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Page 1: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Scheduling and Sequencing in Healthcare

By Shelly JonesISE 482

Page 2: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Goals of Hospital Scheduling

• Treat the most amount of people– A wide range of medical equipment– Space– Medicine

• Make a profit– Insurance– Pay before seeing doctor

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Page 3: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Goals of Hospital Scheduling

• Safety– Environment– Equipment

• Priority Patients• Paperwork– Background– Insurance– Medical History

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Page 4: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Problems with Hospital Scheduling

• People turned away– Equipment– Space– Medicine

• Profit loss– Insurance– Turned away

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Page 5: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Problems with Hospital Scheduling

• Priority Patients• Paperwork– Medical records: Accuracy or absent– Insurance: Declined or absent

• Insurance

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Page 6: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Available Solutions: Software

• Positives– Ability to see all departments– Quick– Organized

• Negatives– Confusing for operator– Human factor– Crash

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Page 7: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Available Solutions: Software

• Schedule Pro

• Care2x

• WaitingRoom

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Page 8: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Available Solutions

• Patient waves

• Priority Assignments

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Page 9: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Class Discussion

• Elaborate on your hospital experiences.

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Page 10: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

Class Participation

• Hospital game

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HomeworkChoose two of these three to answer:1. Elaborate on your experience in a hospital. Including

positives, negative, and why you were there (i.e. patient, visitor, worker, etc.).

2. Do you believe a software system would be more effective or less effective as a human operator? Why or why not? What would you advice a hospital to do for scheduling problems?

3. After reading the article for homework, do you believe that the patient should be treated as the agent and should compete for his/her treatment? Why or why not? Do you believe the in class game was more effective? Why or why not?

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Page 12: Scheduling and Sequencing in Healthcare By Shelly Jones ISE 482

References• http://eprints.ecs.soton.ac.uk/8548/1/ijcai-

torsten.pdf• http://web.mit.edu/workplacecenter/docs/

wpc0019.pdf• http://resources.metapress.com/pdf-

preview.axd?code=b755832637460m41&size=largest

• http://patat06.muni.cz/doc/patat06_201.pdf• http://www.medicalnewstoday.com/articles/

18887.php

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