scheduling and sequencing in healthcare by shelly jones ise 482
TRANSCRIPT
Scheduling and Sequencing in Healthcare
By Shelly JonesISE 482
Goals of Hospital Scheduling
• Treat the most amount of people– A wide range of medical equipment– Space– Medicine
• Make a profit– Insurance– Pay before seeing doctor
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Goals of Hospital Scheduling
• Safety– Environment– Equipment
• Priority Patients• Paperwork– Background– Insurance– Medical History
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Problems with Hospital Scheduling
• People turned away– Equipment– Space– Medicine
• Profit loss– Insurance– Turned away
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Problems with Hospital Scheduling
• Priority Patients• Paperwork– Medical records: Accuracy or absent– Insurance: Declined or absent
• Insurance
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Available Solutions: Software
• Positives– Ability to see all departments– Quick– Organized
• Negatives– Confusing for operator– Human factor– Crash
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Available Solutions: Software
• Schedule Pro
• Care2x
• WaitingRoom
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Available Solutions
• Patient waves
• Priority Assignments
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Class Discussion
• Elaborate on your hospital experiences.
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Class Participation
• Hospital game
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HomeworkChoose two of these three to answer:1. Elaborate on your experience in a hospital. Including
positives, negative, and why you were there (i.e. patient, visitor, worker, etc.).
2. Do you believe a software system would be more effective or less effective as a human operator? Why or why not? What would you advice a hospital to do for scheduling problems?
3. After reading the article for homework, do you believe that the patient should be treated as the agent and should compete for his/her treatment? Why or why not? Do you believe the in class game was more effective? Why or why not?
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References• http://eprints.ecs.soton.ac.uk/8548/1/ijcai-
torsten.pdf• http://web.mit.edu/workplacecenter/docs/
wpc0019.pdf• http://resources.metapress.com/pdf-
preview.axd?code=b755832637460m41&size=largest
• http://patat06.muni.cz/doc/patat06_201.pdf• http://www.medicalnewstoday.com/articles/
18887.php
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