scdl organizational behaviour
TRANSCRIPT
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Organizational BehaviourPaper Code - 102
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LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion In which of the given sectors it is found that use of the
communication technologies is very important.Correct Answer Knowledge intensive organizations
Your Answer Capital intensive organizations
Select The BlankQuestion Organizational________represents a complex pattern of beliefs,
expectations, ideas, values and attitudes shared by themembers of the organization.
Correct Answer culture
Your Answer culture
Multiple Choice Single AnswerQuestion Which leadership style is good while dealing with scientific and
professional employees?Correct Answer Free Rein
Your Answer Free Rein
Select The BlankQuestion The discipline of Organizational Behaviour is basedon________studies of human behaviour at the work settings.
Correct Answer empirical
Your Answer empirical
Multiple Choice Multiple AnswerQuestion Select the factors which are treated as motivators by Herzberg in
his theory of motivation.Correct Answer Achievement , Possibility of growth , Responsibility
Your Answer Achievement , Possibility of growth , Responsibility
Select The BlankQuestion The ________ leadership style is an expression of the leader's
trust in the abilities of his subordinates.Correct Answer Participative
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Your Answer Participative
True/False
Question According to Vroom's expectancy theory of motivation, when anindividual desires a particular outcome the value of valence isnegative.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion What are the principles of job enlargement?
Correct Answer Challenging the employees by increasing the expectedproduction , Adding other tasks to the job , Rotating theassignments
Your Answer Challenging the employees by increasing the expectedproduction , Adding other tasks to the job , Rotating theassignments
Multiple Choice Multiple AnswerQuestion According to Frend the human mind is composed of
Correct Answer Preconscious mind , Conscious mind , Unconscious mind
Your Answer Preconscious mind , Conscious mind , Unconscious mind
True/FalseQuestion What is play to some people maybe work to others.
Correct Answer True
Your Answer True
Select The BlankQuestion T.P.M stands for total________management.
Correct Answer productivity
Your Answer productivity
Multiple Choice Single AnswerQuestion In Bank wiring room studies were carried out by:
Correct Answer an observer and an interviewer
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Your Answer an observer and an interviewer
True/FalseQuestion The more successful the organization is, the less effective is its
internal communication.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Which type of motivators are involved in granting additional
authority to an employee in his activity?Correct Answer Responsibility and recognition
Your Answer Responsibility and recognition
Match The Following
Question Correct Answer Your Answer
Noise is a distracter is a distracter
Repetitive task is a cause of boredom is a cause of boredom
Peak output is a result of efficiency is a result of efficiency
Soft music increases productivity increases productivity
Select The BlankQuestion Cultural________are words, gestures and pictures or other
physical objects that carry a particular meaning with the culture.Correct Answer symbols
Your Answer symbols
True/False
Question Tradition, loyalty, personal commitment, and social influence areattributes of Entrepreneurial Culture.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
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Question Anand is the new CEO of ABC Ltd. Whatever suggestions orrecommendations are given by his subordinate managers, all arerejected by Anand. What sort of role is being portrayed by
Anand?Correct Answer Negativist
Your Answer Negativist
Multiple Choice Multiple AnswerQuestion Identify the situations which reflect upward communication.
Correct Answer Performance reports of workers, to be reviewed by thesupervisor , Suggestion boxes kept in the worker's canteen ,Employee attitude surveys
Your Answer Performance reports of workers, to be reviewed by thesupervisor , Suggestion boxes kept in the worker's canteen ,Employee attitude surveys
Multiple Choice Multiple AnswerQuestion Organizational socialization includes
Correct Answer Developing competencies , Developing organizational values ,Developing social and working relationship
Your Answer Developing competencies , Developing organizational values ,Developing social and working relationship
Match The Following
Question Correct Answer Your Answer
Personality is theorganization of anindividuals
Personal pattern oftendencies.
Personal pattern oftendencies.
Event in the surroundingenvironment stronglyinfluence.
The way people behave atany particular time.
The way people behave atany particular time.
Personality is a stable setof characteristics andtendencies
That determine thosecommanlities anddifferences in thepsychological behaviour ofpeople
That determine thosecommanlities anddifferences in thepsychological behaviour ofpeople
Monetary rewards,authoritarian leadershipstyle and motivationalstrategies for performanceare ineffective.
When applied tointelligent, independent,confident worker.
When applied to intelligent,independent, confidentworker.
It is interesting to knowthat the word personality
What an individual onlyappears to be not what he
What an individual onlyappears to be not what he
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by derivation should mean really is. really is.
Multiple Choice Multiple AnswerQuestion The storming stage relating to development of a team is
characterised by which of the following aspects?Correct Answer Emergence of conflicts , Seeking task related guidance from the
leader , Deciding the responsibilities of each team memberYour Answer Emergence of conflicts , Seeking task related guidance from the
leader , Deciding the responsibilities of each team member
Multiple Choice Multiple AnswerQuestion Identify the process influence personality development.
Correct Answer Socialization process , Identification process
Your Answer Socialization process , Identification process
Multiple Choice Multiple AnswerQuestion State the various functions of communication.
Correct Answer Control , Motivation , Information
Your Answer Control , Motivation , Information
True/FalseQuestion Cultural elements and their relationships create a pattern that is
identical in all organizations.Correct Answer False
Your Answer False
Select The BlankQuestion ________ communication is useful for flatter organizational
structure.Correct Answer Lateral
Your Answer Lateral
True/FalseQuestion The challenge relating to management of change can be met
only with effective leadership.Correct Answer True
Your Answer True
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Select The BlankQuestion The ________ studies were the first to emphasize the
importance of task and human dimensions in assessingleadership.Correct Answer Ohio State
Your Answer Ohio State
Multiple Choice Single AnswerQuestion It is important for a manager to study the human behaviours
within the context ofCorrect Answer Organization
Your Answer Organization
True/FalseQuestion OB is mainly concerned with the study of human behavior at
work.Correct Answer True
Your Answer True
True/FalseQuestion The men on the shop floor are less vulnerable to stress as
compared the members of the board of directors.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Features of Maslow's need hierarchy theory are:
Correct Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation
Your Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation
Select The BlankQuestion An organization engaged in manufacturing of chemicals has a
safety committee comprising of shop floor members. It is anindication of a ________ type of organization.
Correct Answer Supportive
Your Answer Supportive
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Multiple Choice Single AnswerQuestion In Custodial organization model, managerial orientation is:
Correct Answer Money
Your Answer Money
Multiple Choice Multiple AnswerQuestion The models of Organizational Behaviour are:
Correct Answer Autocratic , Custodial , Supportive
Your Answer Autocratic , Custodial , Supportive
Multiple Choice Single Answer
Question In Supportive organization model, employee orientation is:
Correct Answer Job performance
Your Answer Job performance
Multiple Choice Multiple AnswerQuestion The different types of fatigue are
Correct Answer mental , physical , psychological
Your Answer mental , physical , psychological
Multiple Choice Single AnswerQuestion Contribution of Walter Dill Scot towards industrial psychology is:
Correct Answer He showed how psychology can be applied to advertising andselling.
Your Answer He showed how psychology can be applied to advertising andselling.
True/FalseQuestion Employees and organization can prosper if they help each other.
Correct Answer True
Your Answer True
Select The BlankQuestion The ability and willingness of group members to set goals and
work towards their accomplishment is known as ________.
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Correct Answer Group maturity
Your Answer Group maturity
Multiple Choice Multiple AnswerQuestion Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Situation
Multiple Choice Single AnswerQuestion The objective of Mass Interviewing Program was:
Correct Answer To explore information that could be used to improve supervisory
training.Your Answer To explore information that could be used to improve supervisory
training.
Multiple Choice Single AnswerQuestion Organizational Socialization is
Correct Answer A systematic process by which new employees are brought intoorganizational culture
Your Answer A systematic process by which new employees are brought intoorganizational culture
Multiple Choice Single Answer
Question The great depression contributed to the rise of:
Correct Answer Human relations movement
Your Answer Human relations movement
Select The BlankQuestion An employee whose skill set combines good training and high
performance goals, implies that he has ________ .Correct Answer High productivity
Your Answer High productivity
True/FalseQuestion The content theories are concerned with identifying the needs
that people have and how needs are prioritized.Correct Answer True
Your Answer True
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Multiple Choice Multiple AnswerQuestion In a strong organizational culture
Correct Answer Goals are aligned , Employees are highly motivated ,Performance is outstanding
Your Answer Goals are aligned , Employees are highly motivated ,Performance is outstanding
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Commanlities and differences suggest in certain respects, every
person is likeCorrect Answer All other people , Some other people , No other person
Your Answer All other people , Some other people , No other person
Multiple Choice Multiple AnswerQuestion Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Cultural , Situation
Multiple Choice Multiple AnswerQuestion Identify the process influence personality development.
Correct Answer Socialization process , Identification process
Your Answer Socialization process , Identification process
True/FalseQuestion Conflicts between management and union is a classic example
of divergence of perceptionCorrect Answer True
Your Answer True
True/FalseQuestion Motivation mean causes of behaviour.
Correct Answer True
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Your Answer True
Multiple Choice Single Answer
Question Work motivation approaches are classified as
Correct Answer Content and process theories
Your Answer Content and process theories
Multiple Choice Single AnswerQuestion Psychological needs have a tendency of
Correct Answer recurrence
Your Answer increasing
Multiple Choice Single AnswerQuestion Physical surrounding affects
Correct Answer Production
Your Answer Production
True/FalseQuestion Job rotation is the only cure for boredom.
Correct Answer FalseYour Answer False
True/FalseQuestion Organizations are free of conflicts.
Correct Answer False
Your Answer False
True/False
Question Accommodating style refers to assertive behaviours
Correct Answer False
Your Answer True
Multiple Choice Single Answer
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Question Mutuality of interest means
Correct Answer Objectives of employees and organizations are met throughinterdependence of employees and organisations
Your Answer Objectives of employees and organizations are met throughinterdependence of employees and organisations
True/FalseQuestion A business enterprise is an organization of people
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Distress is caused whenever a person is
Correct Answer Suddenly very sad or angry
Your Answer Suddenly very sad or angry
Multiple Choice Single AnswerQuestion Leaders use three skills, technical, human and
Correct Answer Conceptual
Your Answer Conceptual
True/FalseQuestion Democratic leaders take full authority and assume full
responsibilityCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion In organizations, individuals are tied in a meaningful
Correct Answer Relationship
Your Answer Relationship
Select The BlankQuestion Perceptual ________ is utmost ________ in understanding
human behaviourCorrect Answer Process
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Your Answer Process
Correct Answer Significant
Your Answer Significant
True/FalseQuestion Taylor published a book titled psychology and industrial
efficiencyCorrect Answer False
Your Answer False
Select The BlankQuestion Providing support for employees and ________ who have ideas
for a better ________ and are willing to act on those ideas.Correct Answer teams
Your Answer teams
Correct Answer culture
Your Answer culture
Select The BlankQuestion The ________ is a major reason of conflict that we encounter in
our personal as well as ________ life
Correct Answer uniqueness
Your Answer uniqueness
Correct Answer professional
Your Answer professional
Select The BlankQuestion Many ________ changes bombard the modern organization and
make change ________.Correct Answer external
Your Answer inevitable
Correct Answer inevitable
Your Answer force
Select The Blank
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Question Organisation must ________ the effects of ________.
Correct Answer evaluate
Your Answer evaluate
Correct Answer change
Your Answer change
Multiple Choice Single AnswerQuestion Self oriented roles are
Correct Answer Play boy, story teller
Your Answer Initiating
Select The BlankQuestion Effective group members can diagnose ________ and group
processes and improve their own and groups ________Correct Answer individual
Your Answer individual
Correct Answer functioning
Your Answer functioning
Multiple Choice Single AnswerQuestion Top manager should communicate with the immediate
supervisorCorrect Answer directly
Your Answer directly
Multiple Choice Single AnswerQuestion Diagonal communication refers to communication between
managers and workers located inCorrect Answer different functional areas
Your Answer different functional areas
True/FalseQuestion Diagonal communication refers to communication between
Managers and workers located in same functional divisionsCorrect Answer False
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Your Answer False
Multiple Choice Multiple AnswerQuestion The levels at which studies of O.B. have been carried out rotate
toCorrect Answer Individual , Small group , Inter group
Your Answer Individual , Small group , Inter group
Multiple Choice Multiple AnswerQuestion Sources of organizational commitments are
Correct Answer Opportunities for advancement , Working condition ,Relationships at work place
Your Answer Quality of product , Opportunities for advancement , Workingcondition , Relationships at work place
Multiple Choice Multiple AnswerQuestion According to modern psychologists human behaviour is
Correct Answer unconscious , sparked by a motion , to satisfy needs
Your Answer sparked by a motion , conscious , to satisfy needs
Multiple Choice Multiple AnswerQuestion Work curve differs
Correct Answer Person to person , Time to time , Work to work
Your Answer Person to person , Time to time
Multiple Choice Multiple AnswerQuestion Process oriented remedies for group think are
Correct Answer Use subgroups to develop alternative and compare solutions ,Compare to other organizations solutions , Hold Secondchance meetings
Your Answer Use subgroups to develop alternative and compare solutions ,
Compare to other organizations solutions , Hold Secondchance meetings
Multiple Choice Multiple AnswerQuestion Any organizational culture takes place when members shares
knowledge and develop ways of coping with issues ofCorrect Answer Internal integration , Setting specific targets to achieve , External
adaptation
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Your Answer Internal integration , External adaptation
Multiple Choice Multiple AnswerQuestion Upward communication tends to be poor because of
Correct Answer fear of reprisal , filters , time
Your Answer fear of reprisal , filters , time
Multiple Choice Multiple AnswerQuestion Individual personality traits that serve as hurdle in
communicationCorrect Answer low adjustments , low sociability , low agreeableness
Your Answer low adjustments , low sociability , low agreeableness
Select The BlankQuestion Knowledge and ________ are more critical to an organizations
________ advantage.Correct Answer innovation
Your Answer innovation
Correct Answer competitive
Your Answer competitive
Multiple Choice Multiple AnswerQuestion Various sources of stresses
Correct Answer Physical make up , Familial demands , Social demands
Your Answer Familial demands , Social demands , Mind
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Major determinants of personality
Correct Answer Biological , Situation
Your Answer Biological , Cultural
Multiple Choice Multiple AnswerQuestion Identify the process influence personality development.
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Correct Answer Socialization process , Identification process
Your Answer Socialization process , Home environment , Identificationprocess
Multiple Choice Multiple AnswerQuestion According to Frend the human mind is composed of
Correct Answer Preconscious mind , Conscious mind , Unconscious mind
Your Answer Preconscious mind , Conscious mind
Multiple Choice Multiple AnswerQuestion Ego controls
Correct Answer The gateway of actions , Select the feature of environment ,Decides what instincts will be satisfied.
Your Answer The gateway of actions , Creates tolerance , Decides whatinstincts will be satisfied.
Multiple Choice Single AnswerQuestion Many of our prejudices operate at an
Correct Answer Unconcious level
Your Answer Unconcious level
Multiple Choice Single AnswerQuestion Attitudes are determined by
Correct Answer A whole set of favourable and unfavourable influence to theobject
Your Answer None of above
Multiple Choice Single AnswerQuestion Congruent change in attitude mean
Correct Answer Movement in the same direction
Your Answer Movement in the same direction
True/FalseQuestion The personality problems are the root cause of organizational
conflicts.Correct Answer True
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Your Answer True
Match The Following
Question Correct Answer Your Answer
Ego Frend Frend
Traits All port Roger
Physical structuring Sheldon Sheldon
Ideal self Roger All port
Per sonare to sound through to sound through
Multiple Choice Multiple AnswerQuestion State the factors that are necessary to gain an understanding of
the team dynamics and effectiveness.Correct Answer Goals of the team , Team size , Diversity within the team
Your Answer Goals of the team , Team size , Diversity within the team
Select The BlankQuestion The ability and willingness of group members to set goals and
work towards their accomplishment is known as ________.Correct Answer Group maturity
Your Answer Group dynamics
Multiple Choice Single AnswerQuestion The stage which relates to development of decision making
abilities, interpersonal and technical competencies is known as :Correct Answer Storming
Your Answer Storming
Multiple Choice Multiple AnswerQuestion What sort of communication is considered to be more effective in
modern organization?Correct Answer On-going , Informal , Dynamic
Your Answer On-going , Informal
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Multiple Choice Multiple AnswerQuestion Identify the steps involved in achieving improvement in
communication within the organization.Correct Answer Simple messages , Use of multiple channels , Promoting inter-
group communicationYour Answer Simple messages , Use of multiple channels , Promoting inter-
group communication
True/FalseQuestion The more successful the organization is, the less effective is its
internal communication.Correct Answer False
Your Answer False
True/FalseQuestion The purpose should be expressed only after the communication
process is completed.Correct Answer False
Your Answer False
Select The BlankQuestion A non-specific response of the body to a situation is known as
________.Correct Answer Stress
Your Answer Perception
Select The BlankQuestion ________ is caused because of the modern life and anxiety to
cope with them.Correct Answer Distress
Your Answer Distress
Select The BlankQuestion The ________ stressors relate to the personal health and family
life of an individual.Correct Answer Personal
Your Answer Organizational
Select The BlankQuestion Sleep disturbance, bowel irritation and back ache are some of
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the ________ symptoms of stress.
Correct Answer Psychosomatic
Your Answer Physical
True/FalseQuestion Eustress is very harmful to the person suffering from it.
Correct Answer False
Your Answer True
Select The BlankQuestion ________ in one form of dominance, in which the followers more
or less willingly accept direction and control by another person.Correct Answer Leadership
Your Answer Leadership
Multiple Choice Single AnswerQuestion Multiple Choice Single Response
Correct Answer Dynamic and effective leadership
Your Answer Dynamic and ineffective leadership
True/FalseQuestion Usually, the subordinates prefer the democratic leader.
Correct Answer True
Your Answer True
Select The BlankQuestion Organizational Behaviour studies human behavior as well as
group________.
Correct Answer dynamics
Your Answer dynamics
Multiple Choice Multiple AnswerQuestion To be efficient every manager must try to
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Correct Answer Understand human behaviour , Predict human behaviour ,Control human behaviour
Your Answer Understand human behaviour , Control human behaviour
Multiple Choice Multiple AnswerQuestion Behavioural scientists are focusing their attention on
Correct Answer Organizational adaptability , Relationship of organizationalstructure to human behaviour , Decision making
Your Answer Organizational adaptability , Relationship of organizationalstructure to human behaviour
Multiple Choice Single AnswerQuestion Contribution of Walter Dill Scot towards industrial psychology is:
Correct Answer He showed how psychology can be applied to advertising andselling.Your Answer He put industrial psychology into the study of the workers.
Multiple Choice Single AnswerQuestion In Custodial organization model, managerial orientation is:
Correct Answer Money
Your Answer Money
Multiple Choice Single AnswerQuestion In Collegial organization model employee psychological result is:
Correct Answer Self-discipline
Your Answer Self-discipline
Multiple Choice Multiple AnswerQuestion Basic Organizational Behaviour concepts take into consideration
Correct Answer Nature of people , Nature of technology , Nature of organization
Your Answer Nature of people , Nature of organization
Select The BlankQuestion Frequent absenteeism of manager who talks about punctuality to
his subordinate is a way of ________ behaviour.Correct Answer Autocratic
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Your Answer Autocratic
Multiple Choice Multiple AnswerQuestion The esteem needs manifest itself in which of the following forms.
Correct Answer Need for status , Need for power , Need for recognition
Your Answer Need for power
Multiple Choice Multiple AnswerQuestion Features of Maslow's need hierarchy theory are:
Correct Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation
Your Answer Classifies basic human needs in a hierarchy , Classifies humanbeings in organizational hierarchy
Select The BlankQuestion Herzberg's two factory model is useful as an explanation for job
________.Correct Answer Satisfaction
Your Answer Satisfaction
Select The BlankQuestion The scuffle in the organization for achieving the organizational
status ant the power, is the essence of the ________ needs.Correct Answer Esteem
Your Answer Esteem
Multiple Choice Single AnswerQuestion According to the Vroom's theory, what will be the value of
expectancy when an event is bound to occur?Correct Answer One
Your Answer One
True/FalseQuestion As compared to the content models, the expectancy models are
very simple and easy to translate into actual practice.Correct Answer False
Your Answer True
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Multiple Choice Single AnswerQuestion From the given information identify the morale indicator.
Correct Answer Exit interviews
Your Answer Increase in sales
True/FalseQuestion Morale represents the integration of an individual with the team
and ignores the organization itself.Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion We can maintain organizational culture by
Correct Answer Recruiting and removal , Role modeling and coaching ,Allocating rewards
Your Answer Role modeling and coaching , Setting goals , Allocating rewards
Multiple Choice Single AnswerQuestion In which type of corporate culture, do the members have a
strong sense of identification and recognize theinterdependence?
Correct Answer Clan
Your Answer Entrepreneurial
Match The Following
Question Correct Answer Your Answer
Repetitive task is a cause of boredom increases productivity
Peak output is a result of efficiency is a result of rest pauses
Soft music increases productivity is a result of efficiency
Noise is a distracter is a distracter
True/FalseQuestion Rest provides the opportunity to recover from fatigue.
Correct Answer True
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Your Answer True
True/FalseQuestion Rest pauses provide an opportunity to talk and think only about
ob-related activitiesCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Intermittent bright flashes of light affect-
Correct Answer productivity
Your Answer productivity
Multiple Choice Multiple AnswerQuestion In an example of the erection of a stone wall, the work curve
shows the followingCorrect Answer an initial warming up before reaching peak productivity , the
leveling off of productivity , eventual decrement in productivity,probably ending in a spurt again
Your Answer an initial warming up before reaching peak productivity , theleveling off of productivity , continuous rise in productivity ,eventual decrement in productivity, probably ending in a spurtagain
Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is likeCorrect Answer
All other people , Some other people , No other person
Your Answer
All other people , Some other people , No other person
Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct Answer
Biological , Situation
Your AnswerBiological , Cultural , Situation
Multiple Choice Multiple Answer
Question
Identify the process influence personality development.
Correct Answer
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Socialization process , Identification process
Your AnswerSocialization process , Home environment , Identification process
Multiple Choice Multiple Answer
QuestionAccording to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Preconscious mind , Conscious mind , Unconscious mind
Match The Following
QuestionCorrect Answer
Your Answer
Personality is a stable set of characteristics and tendencies
That determine those commanlities and differences in the psychological behaviour of
people
Personal pattern of tendencies.Monetary rewards, authoritarian leadership style and motivational strategies forperformance are
ineffective.
When applied to intelligent, independent, confident worker.
When applied to intelligent, independent, confident worker.
It is interesting to know that the word personalityby derivation should mean
What an individual only appears to be not what he really is.
What an individual only appears to be not what he really is.
Personality is the organization of an individuals
Personal pattern of tendencies.
That determine those commanlities and differences in the psychological behaviour of
people
Event in the surrounding environment strongly influence.The way people behave at any particular time.
The way people behave at any particular time.
Match The Following
Question
Correct AnswerYour Answer
A personality becomes disorderly
When either the id or super ego is active.
When either the id or super ego is active.
A can have strong super ego is
Likely to be in constant and pronounced battle with the id.
Likely to be in constant and pronounced battle with the id.
When too much energy is consumed by ego in mediating between the id and super ego
An individual personal development is adversely affected.An individual personal development is adversely affected.
Id is pressing for satisfaction
The ego is trying to delay it.
The ego is trying to delay it.
Cattell has extensively worked on traits
In various work settings employing a number of psychological measures
In various work settings employing a number of psychological measures
Multiple Choice Multiple Answer
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Question
Advise the management of Beta and Gamma Ltd. About the various groups that can becreated
in an organisation.
Correct AnswerEffective group , Formal group , Informal group
Your Answer
Effective group , Formal group , Informal group
Multiple Choice Multiple Answer
Question
The features of team empowerment are as follows:
Correct AnswerPotency , Autonomy , Impact
Your Answer
Potency , Autonomy , Impact
Select The Blank
Question
The team whose members collaborate through use of various information technologies isknownas ________ team.
Correct Answer
Virtual
Your Answer
Virtual
Multiple Choice Multiple Answer
Question
Select the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , DecodingMultiple Choice Multiple Answer
Question
Mr. Jay sets up a task force to improve communication effectiveness within his
organization.
What factors should be considered by the task force to achieve effective communication?Correct Answer
Assume existence of interpersonal differences , Emphasize description rather than
interpretation
or evaluation , Ensure that everyone practices empathy
Your Answer
Assume existence of interpersonal differences , Emphasize description rather than
interpretation
or evaluation , Ensure that everyone practices empathy
Select The BlankQuestion
The formation of specific goals, feedback on progress towards the goals and
reinforcement of
desired behavior all stimulate ________.
Correct Answer
Motivation
Your Answer
Motivation
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Multiple Choice Single Answer
QuestionA communication media is said to rich when which of the given parameters are satisfied?
Correct Answer
It facilitates rapid feedbackYour Answer
It facilitates rapid feedback
Multiple Choice Single Answer
Question
Face-to-face conversation is often regarded as the richest communication media,
because:
Correct AnswerHandles multiple cues simultaneously
Your Answer
Handles multiple cues simultaneously
Multiple Choice Multiple Answer
Question
When an organism is confronted with a threat, according to the general adaptation theorystates,the physiological response will occur in which of the three stages?
Correct Answer
Alarm reaction , Resistance reaction , State of exhaustion
Your Answer
Alarm reaction , Resistance reaction , State of exhaustion
Multiple Choice Multiple Answer
Question
Identify the categories of life stressors:
Correct Answer
Life changes , Daily stressors , Life trauma
Your Answer
Life changes , Daily stressors , Life traumaMultiple Choice Multiple Answer
Question
Which are the main personal stressors stated by Yoga?
Correct Answer
State of helplessness , Jealously , TemptationsYour Answer
State of helplessness , Jealously , Temptations
Select The Blank
Question
The people who cre________te unnecessary stress for themselves pertain to type A
category.
Correct Answer
A
Your AnswerA
True/False
Question
If the stress persists, or the defensive reaction proves ineffective, the organism develops
itself
for the fight mechanism.
Correct Answer
False
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Your Answer
FalseTrue/False
Question
There exist some organizational stressors which relate to its structure and climate.Correct Answer
True
Your Answer
True
Select The Blank
Question
________ in one form of dominance, in which the followers more or less willingly acceptdirection and control by another person.
Correct Answer
Leadership
Your Answer
Leadership
Select The BlankQuestionThe two dimensions of leadership which emerged from the Leader Behavior Description
Questionnaire were 'consideration' and '________'.
Correct Answer
Initiating structure
Your Answer
Initiating structure
Select The Blank
Question
The ability to think in terms of models, frameworks, and broad relationships is known as
________ skill.
Correct Answer
ConceptualYour Answer
Conceptual
Select The Blank
Question
The ________ leadership style is an expression of the leader's trust in the abilities of hissubordinates.
Correct Answer
Participative
Your Answer
Participative
Multiple Choice Single Answer
Question
Multiple Choice Single Response
Correct AnswerFree Rein
Your Answer
Free Rein
True/False
Question
At the supervisory level the requirement of conceptual skill is the highest.
Correct Answer
False
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Your Answer
TrueSelect The Blank
Question
Industrial psychology focuses its attention on the development of tests forthe________of
employees.
Correct Answer
recruitment
Your Answer
performance
Multiple Choice Multiple AnswerQuestion
The factors which contributed to the rise of human relations movements are
Correct Answer
The great depression , The rise of trade unionism , Hawthorne experiments
Your Answer
The great depression , The rise of trade unionism , Hawthorne experimentsMultiple Choice Multiple AnswerQuestion
Frederick W. Taylor developed
Correct Answer
Wage payment plans , Internal parity of wages , External parity of wages , Non-financial
incentives
Your Answer
Wage payment plans , External parity of wages , Non-financial incentives
True/False
Question
Human behaviour is simple to understand
Correct Answer
FalseYour Answer
False
Multiple Choice Single Answer
Question
In Organizational Behaviour, 'caused behaviour' meansCorrect Answer
By his own behaviour, a manager can affect how an employee behaves.
Your Answer
By his own behaviour, a manager can affect how an employee behaves.
Multiple Choice Single Answer
Question
Autocratic organization model depends on:
Correct Answer
PowerYour Answer
Power
Multiple Choice Multiple Answer
Question
The models of Organizational Behaviour are:
Correct Answer
Autocratic , Custodial , Supportive
Your Answer
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Autocratic , Custodial , Supportive
True/FalseQuestion
All parts of the organizational system are independent.
Correct AnswerFalse
Your Answer
False
Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.
Correct AnswerPhysiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs
Multiple Choice Multiple Answer
Question
Features of Theory Y are:Correct AnswerWork is as natural as play , Humanistic and supportive approach , People have the
required
potential
Your Answer
Work is as natural as play , People dislike work , People have the required potential
Multiple Choice Single Answer
Question
Which of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factorsMultiple Choice Single Answer
Question
According to the equity theory, how do you define the point when equity occurs?
Correct Answer
Person's outcomes = Other's outcomesYour Answer
Person's outcomes = Other's outcomes
Multiple Choice Single Answer
Question
From the given information identify the morale indicator.
Correct Answer
Exit interviews
Your Answer
Exit interviewsTrue/False
Question
Morale indicates a group phenomenon.
Correct Answer
True
Your Answer
True
True/False
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Question
The higher the number of the petty grievances, the higher is the morale.Correct Answer
False
Your AnswerFalse
Multiple Choice Single Answer
Question
The process by which a new employee is inducted into its culture is known as
Correct Answer
Organizational socialization
Your AnswerOrganizational induction
True/False
Question
Handling of crises by managers and employees reveals an organizational culture.
Correct Answer
TrueYour AnswerTrue
Select The Blank
Question
One of the factors causing decrement in work is ________.
Correct Answer
fatigue
Your Answer
fatigue
Select The Blank
Question
A person of lower than normal intelligence is less bored by ________ work.
Correct Answerrepetitive
Your Answer
repetitive
True/False
QuestionMusic has a direct effect on productivity.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Different kinds of work like heavy and muscular work, or light work, or clerical work yield
curvesthat are-
Correct Answer
different from each other
Your Answer
different from each other
Multiple Choice Single Answer
Question
Internal integration involves addressing the issue of:
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Correct Answer
Determining rules related to power and statusYour Answer
Determining rules related to power and status
Multiple Choice Multiple AnswerQuestion
Features of Maslow's need hierarchy theory are:
Correct Answer
Theory of human motives , Classifies basic human needs in a hierarchy , Theory of
human
motivation
Your AnswerClassifies basic human needs in a hierarchy , Theory of human motivation , Theory of
human
motives
Multiple Choice Multiple Answer
Question
Cultural diversity brings with it concerns likeCorrect AnswerIntra organizational conflicts , Communication difficulties , Intra organizational Turnovers
Your Answer
Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers
True/False
Question
In managing cultural diversity, organization must have a relatively non-bureaucratic
structure.
Correct Answer
True
Your Answer
True
Multiple Choice Single AnswerQuestion
Who has given the following definition of Organizational Behaviour, "understanding,
predicting
and controlling human behaviour at work"?
Correct AnswerFred Luthans
Your Answer
Fred Luthans
Select The Blank
Question
T.P.M stands for total________management.
Correct Answer
productivity
Your Answerproductivity
True/False
Question
Repetitive tasks give rise to the same degree of boredom in all persons.
Correct Answer
False
Your Answer
False
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Multiple Choice Single Answer
QuestionHuman Dignity
Correct Answer
Is about people being treated with respect and dignityYour Answer
Is about people being treated with respect and dignity
Multiple Choice Multiple Answer
Question
The esteem needs manifest itself in which of the following forms.
Correct Answer
Need for status , Need for power , Need for recognitionYour Answer
Need for status , Need for power , Need for recognition
Multiple Choice Multiple Answer
Question
Major determinants of personality
Correct AnswerBiological , SituationYour Answer
Biological , Situation
Multiple Choice Single Answer
Question
The chief objective of the Bank wiring room study was:
Correct Answer
To conduct an observational analysis of the work groups.
Your Answer
To conduct an observational analysis of the work groups.
Multiple Choice Single Answer
Question
In Custodial organization model, managerial orientation is:Correct Answer
Money
Your Answer
Money
Select The BlankQuestion
The leader who fails to guide, motivate and develop his subordinates is said to be
practicing
________ leadership style.
Correct Answer
Free Rein
Your Answer
Free Rein
Select The BlankQuestion
________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
Your Answer
Lateral
True/False
Question
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Cultural elements and their relationships create a pattern that is identical in all
organizations.Correct Answer
False
Your AnswerFalse
Match The Following
Question
Correct Answer
Your Answer
Attitude
RespondRespond
Value
Judgment
Judgment
Opinion
ExpressionExpressionPersonality
Behaviour
Behaviour
Multiple Choice Multiple Answer
Question
The storming stage relating to development of a team is characterised by which of the
following
aspects?
Correct Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the
responsibilities of each team member
Your AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding the
responsibilities of each team member
Multiple Choice Single Answer
Question
As a theory of motivation, what is the comment of Maslow on needs?Correct Answer
Needs can be structured in a hierarchy
Your Answer
Needs can be structured in a hierarchy
Multiple Choice Multiple Answer
Question
The different types of fatigue are
Correct Answer
mental , physical , psychologicalYour Answer
mental , physical , psychological
Match The Following
Question
Correct Answer
Your Answer
Scientific Management movement
Wage payment plans
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Wage payment plans
Hawthorne ExperimentsHuman relations
Human relations
Hugo MunstebergPsychology and industrial efficiency
Psychology and industrial efficiency
Wagner Act
Labour movement
Labour movement
Multiple Choice Multiple Answer
QuestionEgo controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will
be
satisfied.
Your AnswerThe gateway of actions , Select the feature of environment , Decides what instincts willbe
satisfied.
Multiple Choice Multiple Answer
Question
The cost of tensions and worries created by wrong kind of personalities are enormous in
terms
of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Your Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
Multiple Choice Single AnswerQuestion
Organization with a strong culture has
Correct Answer
Practices that include employee participation
Your AnswerPractices that include employee participation
Select The Blank
Question
Communication provides a means to release ________ and for fulfillment of social needs.
Correct Answer
Emotional expression
Your Answer
Emotional expression
Multiple Choice Multiple AnswerQuestion
According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
Your Answer
Preconscious mind , Conscious mind , Unconscious mind
Select The Blank
Question
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According to Herzberg, there are two sets of factors at the work life, viz. the motivators
and the________factors.
Correct Answer
HygieneYour Answer
Hygiene
Multiple Choice Multiple Answer
Question
The Hawthorne studies are of utmost significance as they form an honest and concerted
attempt
to understand:Correct Answer
The human factor , Employee attitudes , The workers social situations
Your Answer
The human factor , Employee attitudes , The workers social situations
Select The Blank
QuestionThose factors which are capable to inhibit performance by their absence but any additionin them
does not increase efficiency, are known as ________ factors.
Correct Answer
Hygiene
Your Answer
Hygiene
Select The Blank
Question
________ are the rules of pattern and behaviour that are expected from all team
members.
Correct Answer
NormsYour Answer
Norms
Multiple Choice Multiple Answer
Question
When an organism is confronted with a threat, according to the general adaptation theorystates,
the physiological response will occur in which of the three stages?
Correct Answer
Alarm reaction , Resistance reaction , State of exhaustion
Your Answer
Alarm reaction , Resistance reaction , State of exhaustion
Multiple Choice Multiple Answer
Question
Select the needs which are discussed by the need hierarch theory.Correct Answer
Physiological needs , Security needs , Self realization needs
Your Answer
Physiological needs , Security needs , Self realization needs
Multiple Choice Single Answer
Question
A communication media is said to rich when which of the given parameters are satisfied?
Correct Answer
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It facilitates rapid feedback
Your AnswerIt facilitates rapid feedback
Multiple Choice Multiple Answer
QuestionSelect the relevant parts of the communication process.
Correct Answer
Encoding , Receiver , Decoding
Your Answer
Encoding , Receiver , Decoding
Multiple Choice Single Answer
QuestionWhich of the given factors are also known as dissatisfiers?
Correct Answer
Hygiene factors
Your Answer
Hygiene factors
Multiple Choice Single AnswerQuestionThe actual beginning of the Hawthorne studies happened with:
Correct Answer
Relay room experiments
Your Answer
Illumination experiments
True/False
Question
As compared to the content models, the expectancy models are very simple and easy to
translate into actual practice.
Correct Answer
False
Your AnswerFalse
Select The Blank
Question
A person of lower than normal intelligence is less bored by ________ work.
Correct Answerrepetitive
Your Answer
repetitive
True/False
Question
Illumination Experiment is a part of Hawthorne experiments.
Correct Answer
True
Your AnswerTrue
Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to:
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach ,
Include
employees in the change process
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Your Answer
Find the most effective sub-culture and use it as an example , Practice what we preach ,Include
employees in the change process
True/FalseQuestion
Whatever an individual does, there is always some sort and some amount of stress on
him.
Correct Answer
True
Your Answer
TrueMultiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your AnswerAll other people , Some other people , No other personMultiple Choice Multiple Answer
Question
Organizational socialization includes
Correct Answer
Developing competencies , Developing organizational values , Developing social and
working
relationship
Your Answer
Developing competencies , Developing organizational values , Developing social and
working
relationship
True/FalseQuestion
The more successful the organization is, the less effective is its internal communication.
Correct Answer
False
Your AnswerFalse
True/False
Question
Organization culture and performance is directly related.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple AnswerQuestion
Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
Your Answer
Socialization process , Identification process
True/False
Question
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Research activity emphasizes least collaboration and team work among workers.
Correct AnswerFalse
Your Answer
FalseMultiple Choice Single Answer
Question
Managers began to develop a new awakened view of the human aspects of their jobs
after:
Correct Answer
The great depression
Your AnswerThe great depression
Multiple Choice Multiple Answer
Question
In order to understand the Rogers' theory one needs to understand which of the
following?
Correct AnswerThe self concept , The organism , The development of selfYour Answer
The development of self , The self concept , The organism
Multiple Choice Single Answer
Question
Cinderella, a mechanical engineer, had joined as a management trainee in XYZ Ltd. She's
the
niece of the managing director of XYZ Ltd. Her manager was aware of this fact and hence
he
always gave simple and easy tasks to her. Cinderella was enthusiastic, and equally
efficient, to
work on some challenging tasks but she was always kept away from them. All this
beyondcreating stress, deprived her from fulfillment of self-esteem needs. What kind of stress is
being
experienced by Cinderella?
Correct Answer
Hypo stressYour Answer
Hypo stress
True/False
Question
A change in the organization requires a corresponding change in the employee's
individual
personality.
Correct Answer
TrueYour Answer
False
Multiple Choice Multiple Answer
Question
To change organizational culture successfully we need to :-
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach ,
Include
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employees in the change process
Your AnswerFind the most effective sub-culture and use it as an example , Include employees in the
change
processSelect The Blank
Question
The special meaning assigned to words is called ________.
Correct Answer
Semantics
Your Answer
LanguageMultiple Choice Multiple Answer
Question
Identify the steps involved in morale surveys :-
Correct Answer
Drafting of questionnaires , Interviewing people , Analyzing collected data
Your AnswerDrafting of questionnaires , Interviewing people , Analyzing collected dataMultiple Choice Multiple Answer
Question
Behavioural scientists are focusing their attention on :-
Correct Answer
Organizational adaptability , Relationship of organizational structure to human behaviour
,
Decision making
Your Answer
Organizational adaptability , Relationship of organizational structure to human behaviour
,
Decision making
Multiple Choice Multiple AnswerQuestion
Select the morale indicators :-
Correct Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled
employeesYour Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled
employees
True/False
Question
The leadership process is a function which relates only to the leader and other situational
variables.
Correct Answer
FalseYour Answer
False
Select The Blank
Question
The group ________ are more important to the group members than any financial
incentive.
Correct Answer
Norms
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Your Answer
NormsMultiple Choice Single Answer
Question
Congruent change in attitude means movement in:-Correct Answer
The same direction
Your Answer
All the directions
Multiple Choice Multiple Answer
Question
What are the elements of the process of bringing about change in people as suggested byLewin?
Correct Answer
Unfreezing , Refreezing , Moving
Your Answer
Unfreezing , Refreezing , Moving
Multiple Choice Multiple AnswerQuestionState the specific characteristics of high achiever :-
Correct Answer
Need for immediate feedback , Satisfied with his accomplishment , Moderate risk taker
Your Answer
Need for immediate feedback , Satisfied with his accomplishment
Match The Following
Question
Correct Answer
Your Answer
Frederick Taylor
Scientific management
Scientific managementHugo Munsteberg
Industrial accidents
Industrial psychology
Waller Dill Scot
Industrial psychologyTrade unionism
Fred Luthans
Human relations
Human relations
Select The Blank
Question
Roger's defines the ________ as an organized, consistent, conceptual gestalt composed
of
perceptions of the characteristics of the 'I' or 'me'.Correct Answer
The self concept
Your Answer
The organization
Select The Blank
Question
On the managerial grid, a manager falling in the ________ category will have maximum
concern
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for both people and production.
Correct Answer9.9
Your Answer
9.9Multiple Choice Single Answer
Question
Which step concerned with the management of change involves the identification of the
root
cause?
Correct Answer
Diagnose the problemYour Answer
Terminate the problem
Select The Blank
Question
________ communication is useful for flatter organizational structure.
Correct AnswerLateralYour Answer
Lateral
Select The Blank
Question
The factor of ________ implies that an individual may attend to moving objects in their
field of
vision that to static objects.
Correct Answer
Motion
Your Answer
Motion
Select The BlankQuestion
The communication process can be improved by ________.
Correct Answer
Reducing status barriers
Your AnswerReducing status barriers
Multiple Choice Single Answer
Question
Organizational Behaviour studies the importance of :-
Correct Answer
Human elements in the organization
Your Answer
Human elements in the organization
Multiple Choice Multiple AnswerQuestion
The storming stage relating to development of a team is characterised by which of the
following
aspects?
Correct Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the
responsibilities of each team member
Your Answer
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Emergence of conflicts , Seeking task related guidance from the leader
Multiple Choice Multiple AnswerQuestion
Features of Maslow's need hierarchy theory are:-
Correct AnswerTheory of human motives , Classifies basic human needs in a hierarchy , Theory of
human
motivation
Your Answer
Theory of human motives , Classifies basic human needs in a hierarchy
True/False
QuestionConceptual skill is the distinguishing feature of job performance at the operating level.
Correct Answer
False
Your Answer
False
True/FalseQuestionIn the process of perception, feedback is important for interpreting the perceptual event.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The term LOC in the study of personality stands for:-
Correct Answer
Locus of control
Your Answer
Locus of controlSelect The Blank
Question
The most superficial level of organizational culture consists of ________.
Correct Answer
SymbolsYour Answer
Symbols
True/False
Question
Social self is the way an individual appears to self.
Correct Answer
False
Your Answer
TrueMultiple Choice Single Answer
Question
Bharat had joined Applications Network Pvt. Ltd. as a trainee software engineer. After
two years
he was promoted as the manager-applications. As the manager, his job included
providing
guidance to his team with respect to writing the software program so as to get the
desired
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report. His top class performance provided him with an opportunity to become the
director of hiscompany. Bharat wants to know what type of skills will be more in demand for a director,
along
with the human skills?Correct Answer
Conceptual
Your Answer
Conceptual
Multiple Choice Single Answer
Question
In the "non-directive" interviewing method the interviewer is supposed to :-Correct Answer
Take a role with confidence
Your Answer
Take a role with confidence
Multiple Choice Multiple Answer
QuestionAdvise the management of Beta and Gamma Ltd. About the various groups that can becreated
in an organisation.
Correct Answer
Effective group , Formal group , Informal group
Your Answer
Effective group , Formal group
True/False
Question
Present Indian government protects the Indian industry from foreign competition.
Correct Answer
False
Your AnswerFalse
Multiple Choice Single Answer
Question
Mr. Kamat is an executive who directs, guides and influences the work of his
subordinates. Hisobjective is to ensure that his subordinates work for attaining the specified goals. Also,
he
mediates between the individual assistant and the organization in such a manner that
both will
obtain the maximum satisfaction. Whose role is being played by Mr. Kamat?
Correct Answer
Leader
Your Answer
LeaderTrue/False
Question
External adaptation and survival has to do with the establishment and maintenance of
effective
working relationships among the members of the organization.
Correct Answer
False
Your Answer
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True
Select The BlankQuestion
During the moving phase of the change process, the ________ occurs when individuals
areforced to encounter a situation that calls for a new behaviour.
Correct Answer
Internalization
Your Answer
Compliance
Multiple Choice Single Answer
QuestionWhat can you gather from the Illumination experiments?
Correct Answer
They provided a momentum to the relay room phase of the studies.
Your Answer
They provided a momentum to the relay room phase of the studies.
Multiple Choice Single AnswerQuestionThe parties involved in negotiation are strongly motivated to solve problems, exhibit
flexibility
and trust. The aforementioned aspects of the negotiating party indicate which type of
negotiation?
Correct Answer
Integrative
Your Answer
Integrative
Multiple Choice Single Answer
Question
Judge the following statement according to given criteria. "Stress is a physiological
abnormalityat the structural or bio-chemical level caused by overloading experiences."
Correct Answer
Both the statement and the reasoning are correct
Your Answer
Both the statement and the reasoning are correctTrue/False
Question
The perceptual process shall always result in correct judgment or understanding of facts.
Correct Answer
False
Your Answer
False
Select The Blank
QuestionThe ability and willingness of group members to set goals and work towards their
accomplishment is known as ________.
Correct Answer
Group maturity
Your Answer
Group maturity
Multiple Choice Multiple Answer
Question
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According to Likert, few variables characterize the leadership style. Select these variables
:-Correct Answer
Casual , Intervening , End-result
Your AnswerCasual , Intervening , End-result
Multiple Choice Multiple Answer
Question
Organizational objectives can be achieved by :-
Correct Answer
Group work , Division of labour , Hierarchy of authority
Your AnswerGroup work , Hierarchy of authority
Match The Following
Question
Correct Answer
Your Answer
Alderfer's theoryRecognizes three groups of core needsRecognizes three groups of core needs
Vroom's theory of motivation
Expectancy model
Expectancy model
Porter Lawler model
Relationship between performance and satisfaction
Relationship between performance and satisfaction
Abraham Maslow
Theory of need hierarchy
Theory of need hierarchy
True/False
QuestionValence refers to the degree of favourableness or unfavourableness towards object.
Correct Answer
True
Your Answer
FalseSelect The Blank
Question
In heavy muscular work, ________ fatigue is unquestionably a major factor contributing
to work
decrement.
Correct Answer
Physiological
Your Answer
PhysiologicalTrue/False
Question
Perceptual similarity is a major cause of industrial conflicts.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
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Question
High competitiveness and profit orientation is a characteristic of which type oforganizational
culture?
Correct AnswerMarket
Your Answer
Market
Multiple Choice Single Answer
Question The senior executive of XYZ Ltd., Mr. Joyonto Roy, had given complete freedom
to his
subordinates. He essentially provided no leadership. What category suitably defines theleadership style being practiced by Mr. Roy?
Correct Answer Laissez Faire
Your Answer Laissez Faire
Multiple Choice Multiple Answer
Question In an example of the erection of a stone wall, the work curve shows the
following :-Correct Answer An initial warming up before reaching peak productivity , The leveling offof
productivity , Eventual decrement in productivity, probably ending in a spurt again
Your Answer Continuous rise in productivity
Multiple Choice Single Answer
Question From the following which is classified as a hygiene factor according to
Herzberg's
theory of motivation?
Correct Answer Salary
Your Answer Recognition
Multiple Choice Multiple Answer
Question Organizational objectives can be achieved by :-
Correct Answer Group work , Division of labour , Hierarchy of authorityYour Answer Group work , Division of labour , Hierarchy of authority
True/False
Question Each major change in a work situation carries with it an element of uncertainty.
Correct Answer True
Your Answer TrueMultiple Choice Single Answer
Question Keshav is a student of psychology. His project is based on stress management.
While
observing a group of 20 executives, he observed that in some situations, the executives
were
stressed even when the events were very favorable for them. In fact these executives
were
overjoyed with the events occurring in that manner, yet they experienced stress. Very
fortunately this stress lasted for a short while of time. Advise Keshav about the categoryof
stress being experienced by the executives.
Correct Answer Eustress
Your Answer Eustress
Multiple Choice Multiple Answer
Question Situation where individual differences are unimportant
Correct Answer Earthquake , Drought , Flood
Your Answer Earthquake , Drought , Flood
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Multiple Choice Single Answer
Question A group of 6 employees has been formed within MRF Co.Ltd. The initialdiscussions in
the group were based on the environmental factors of the concerned issue. As the group
startedto work on the measures to rectify the core factors responsible for the concerned issue,
the
discussions always ended up in conflicts within the group members. This conflict was
hampering
the group's effectiveness. What is the level of conflict that is being highlighted in this
case?
Correct Answer IntragroupYour Answer Intergroup
True/False
Question A mediator should act as a neutral party.
Correct Answer True
Your Answer True
Select The BlankQuestion The formation of specific goals, feedback on progress towards the goals andreinforcement of desired behavior all stimulate ________.
Correct Answer Motivation
Your Answer Motivation
Match The Following
Question Correct Answer Your Answer
Free rein leaders Avoid power and responsibility Avoid power and responsibility
Negative leaders Act domineering and superior with their subordinates Exercise control
mostly by
using forces within the group
Autocratic leaders Provide security and satisfaction to his subordinates Act domineering
and
superior with their subordinatesParticipative leaders Exercise control mostly by using forces within the group Provide
conceptual
skills to his subordinates
True/False
Question Any organizational change faces employee resistance because it is perceived asloss of
something of value as a result of the change.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Perception plays a vital role in which of the following areas.
Correct Answer Selection of a candidate , Deciding on loyalty of an employee , Giving
incentive
to an employeeYour Answer Selection of a candidate , Deciding on loyalty of an employee , Giving
incentive to
an employee
Select The Blank
Question A non-specific response of the body to a situation is known as ________.
Correct Answer Stress
Your Answer Stress
Select The Blank
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Organizational BehaviourPaper Code - 102
SCDL- PGDBA- I Semester____________________________________________________________________
Question The supervisor gets upset when his manager scolds him and gets into a hot
argumentwith his manager. His team members are also arguing with him constantly. Here
supervisors'
behavior is a reflection of ________Correct Answer Caused behavior
Your Answer Caused behavior
True/False
Question People tend to process pleasant stimuli more efficiently and accurately than
they do
unpleasant stimuli.
Correct Answer TrueYour Answer True
True/False
Question Effective communication can be seen as the foundation of modern
organizations.
Correct Answer True
Your Answer TrueTrue/FalseQuestion The process theories in general lack explanatory power over the complexities of
work
motivation.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question When an organisation is confronted with a threat, according to the general
adaptation
theory the physiological response will occur in which of the three stages?
Correct Answer Alarm reaction , Resistance reaction , State of exhaustion
Your Answer Alarm reaction , Resistance reaction , State of exhaustion
Select The BlankQuestion At ________ stage of team building, cooperation and a sense of shared
responsibility is
developed amongst the team members.
Correct Answer Norming
Your Answer NormingMultiple Choice Multiple Answer
Question What are the sources of attitudes for an individual?
Correct Answer Personal experiences , Institutional factors , Peer groups and society
Your Answer Personal experiences , Friend's experiences , Peer groups and society
Select The Blank
Question Communication provides a means to release ________ and for fulfillment of
social
needs.
Correct Answer Emotional expressionYour Answer Emotional expression
Multiple Choice Multiple Answer
Question Which of the management styles are available to a manager for overcoming
employees'
resistance to change?
Correct Answer Convincing the employees about the necessity of change , Employee
participation
in setting up the change , Forcing the employees to accept the change
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8/11/2019 SCDL Organizational Behaviour
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Organizational BehaviourPaper Code - 102
SCDL- PGDBA- I Semester____________________________________________________________________
Your Answer Convincing the employees about the necessity of change , Employee
participation insetting up the change
True/False
Question Alderfer's ERG needs model is very rigid in nature.Correct Answer False
Your Answer False
True/False
Question Rest provides the opportunity to recover from fatigue.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Different kinds of work like heavy and muscular work, or light work, or clerical
work
yield curves that are :-
Correct Answer Different from each other
Your Answer Identical to each other
Select The BlankQuestion Traditional win-lose situations can be solved using ________ negotiations.Correct Answer Distributive
Your Answer Inter-organizational
Multiple Choice Multiple Answer
Question Select the needs which are discussed by the need hierarch theory :-
Correct Answer Physiological needs , Security needs , Self realization needs
Your Answer Security needs , Psychological needs , Self realization needs
Multiple Choice Single Answer
Question John had thought of a very innovative idea to launch the new product of his
company.
However, John was an introvert. In the meeting, he just could not gather confidence to
talk
about his idea. What aspect of communication was missed by John?Correct Answer Transference
Your Answer Encoding
Multiple Choice Multiple Answer
Question Mismatch between personality and organization may lead to
Correct Answer Confusion and chaos , Loss of interest by members in organization , Lowmorale
and job satisfaction
Your Answer Loss of interest by members in organization , Low morale and job
satisfaction
True/False
Question Organizational culture exists on different levels which differ in terms of visibility
and
resistance to change.
Correct Answer TrueYour Answer True
Multiple Choice Multiple Answer
Question Behavioural scientists are focusing their attention on :-
Correct Answer Decision making , Organizational adaptability , Relationship of
organizational
structure to human behaviour
Your Answer Organizational adaptability , Relationship of organizational structure to
human
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8/11/2019 SCDL Organizational Behaviour
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Organizational BehaviourPaper Code - 102
SCDL- PGDBA- I Semester____________________________________________________________________
behaviour , Management policies
Select The BlankQuestion The leader who fails to guide, motivate and develop his subordinates is said to
be
practicing ________ leadership style.Correct Answer Free Rein
Your Answer Autocratic
Multiple Choice Single Answer
Question There is one leadership style which gives good results when the leader is
required to
deal with the unskilled workers doing repetitive tasks; find this leadership style.
Correct Answer AutocraticYour Answer Participative
Multiple Choice Single Answer
Question In Supportive organization model, employee orientation is :-
Correct Answer Job performance
Your Answer Security
Select The BlankQuestion The concept of organizational stress was first evolved in the classic work of
________.
Correct Answer Kahn et al
Your Answer Dr.Seyles
Multiple Choice Multiple Answer
Question Identify the internal forces for organizational change :-
Correct Answer Employees' desire to share in decision making , Changes in the location
of the
organization , Change in the top management personnel
Your Answer Changes in the location of the organization , Change in the Central
Government ,
Change in the top management personnel
Select The BlankQuestion Roger's defines the ________ as an organized, consistent, conceptual gestalt
composed of perceptions of the characteristics of the 'I' or 'me'.
Correct Answer The self concept
Your Answer The self concept
QuestionThe relationship in which one person influences others to work together willingly on
related tasks
is known as ________.
Correct Answer
Leadership
Question
Congruent change in attitude means movement in:-
Correct Answer
The same directionYour Answer
The same direction
Multiple Choice Multiple Answer
Question
Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
Your Answer
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8/11/2019 SCDL Organizational Behaviour
51/78
Organizational BehaviourPaper Code - 102
SCDL- PGDBA- I Semester____________________________________________________________________
All other people , Some other people
True/FalseQuestion
In the case of intra-organizational negotiations, groups often negotiate as
representatives.Correct Answer
True
Your Answer
False
True/False
Question
Cultural elements and their relationships create a pattern that is identical in allorganizations.
Correct Answer
False
Your Answer
False
Select The BlankQuestionSocial displacement and ________ are the important social reasons to be considered by a
manager