SCCC Technology & SCCC Technology & Information SystemsInformation Systems

Technology SupportTechnology Support

AcademicAcademic– Campus Campus

Educational Educational Technology Units Technology Units (ETUs)(ETUs)

– Teaching & Teaching & Learning CentersLearning Centers

– Distance Education Distance Education SupportSupport

– LibraryLibrary

Administrative/CoreAdministrative/Core– DepartmentsDepartments

Desktop ServicesDesktop Services Networking & Networking &

TelecommunicationsTelecommunications Computer CenterComputer Center

– Office of Computer Office of Computer and Information and Information SystemsSystems

Technology SupportTechnology Support

Administrative/CoreAdministrative/Core– Services to the IndividualServices to the Individual

Maintain Desktop Maintain Desktop ComputersComputers

Phone, Network & Internet Phone, Network & Internet AccessAccess

E-mail & Portal ServicesE-mail & Portal Services Web SpaceWeb Space

– DepartmentDepartment Web SpaceWeb Space

– RedDot CMSRedDot CMS Administrative Administrative

SystemSystem

– College-wideCollege-wide Administrative Administrative

SystemSystem College Web Pages College Web Pages

& Applications& Applications

Administrative / Core ServicesAdministrative / Core Services

Request for Request for Network Account Network Account ActivationActivation– HR/Adjunct ServicesHR/Adjunct Services– Provides Provides usernameusername & &

passwordpassword to: to: Office PC, E-mail, Office PC, E-mail,

Network & Web Space, Network & Web Space, PortalPortal

Administrative / Core ServicesAdministrative / Core Services

Office PCOffice PC– All faculty/staff/administrators have access to All faculty/staff/administrators have access to

an office PCan office PC Private document space and access to your e-mail Private document space and access to your e-mail

using Outlook using Outlook – My Documents moving to the – My Documents moving to the Network (SAN)Network (SAN)

– Maintenance, Repairs and Software installs Maintenance, Repairs and Software installs handled by handled by Desktop ServicesDesktop Services

Centrally managed virus protection & patch Centrally managed virus protection & patch updatesupdates

See See Question MarkQuestion Mark on lower left section of desktop on lower left section of desktop toolbar for toolbar for helphelp

http://www3.sunysuffolk.edu/Administration/IT/help/help.asp

Administrative / Core ServicesAdministrative / Core Services

Accessing My Documents - HomeAccessing My Documents - HomeAvailable via Web-based VPNAvailable via Web-based VPN

https://roam.sunysuffolk.edu

Administrative / Core ServicesAdministrative / Core Services

Networking and TelecommunicationsNetworking and Telecommunications– Phone & Network RequestsPhone & Network Requests

Administrative / Core ServicesAdministrative / Core Services

Networking and TelecommunicationsNetworking and Telecommunications– Phone & Network RequestsPhone & Network Requests– Wireless Internet Access On CampusWireless Internet Access On Campus..

Personal LaptopsPersonal LaptopsOldOld Faculty/Staff Portal Faculty/Staff Portal

Announcement SectionAnnouncement Section

Will move to MySCCCWill move to MySCCC

Administrative / Core ServicesAdministrative / Core Services

Networking and TelecommunicationsNetworking and Telecommunications– Phone & Network RequestsPhone & Network Requests

Administrative / Core ServicesAdministrative / Core Services

Phone System Provides:Phone System Provides:– Individual voicemail boxes to all with assigned Individual voicemail boxes to all with assigned

phone #’sphone #’s Messages Key, Ext 4888, or 451-4888Messages Key, Ext 4888, or 451-4888 Must be setup prior to use – Must be setup prior to use – See Phone HelpSee Phone Help

– Call lists Call lists (Missed, Received, Placed)(Missed, Received, Placed) – On-Phone DirectoryOn-Phone Directory– Web tool for Web tool for Speed Dials, Set/Reset PIN Speed Dials, Set/Reset PIN and and

Call ForwardingCall Forwarding when when off campusoff campus.. On-line Help On-line Help

http://www3.sunysuffolk.edu/Administration/IT/help/Telecohttp://www3.sunysuffolk.edu/Administration/IT/help/Telecommunications/mmunications/

http://www3.sunysuffolk.edu/Administration/IT/help/help.asp

Administrative / Core ServicesAdministrative / Core Services

Computer CenterComputer Center – E-mail & Portals E-mail & Portals – Web Folder for Web PagesWeb Folder for Web Pages– College’s Administrative SystemsCollege’s Administrative Systems

Mainframe – Moving to Banner (Project Mainframe – Moving to Banner (Project Lighthouse)Lighthouse)

Administrative / Core ServicesAdministrative / Core Services

E-mailE-mail– Microsoft Exchange with OutlookMicrosoft Exchange with Outlook

In the office – click Icon on lower tool barIn the office – click Icon on lower tool bar

At home/off-campus/other PC– Outlook At home/off-campus/other PC– Outlook Web Web http://www.sunysuffolk.edu/exchangehttp://www.sunysuffolk.edu/exchange

Administrative / Core ServicesAdministrative / Core Services

Desktop ServicesDesktop Services Networking and TelecommunicationsNetworking and Telecommunications Computer CenterComputer Center

– E-mail & Portals E-mail & Portals – Web Folder for Web PagesWeb Folder for Web Pages– College’s Administrative SystemsCollege’s Administrative Systems

Mainframe – Moving to Banner (Project Mainframe – Moving to Banner (Project Lighthouse)Lighthouse)

Requests for Data – 1002 Request FormRequests for Data – 1002 Request Form

Faculty/Staff PortalFaculty/Staff Portal

With Banner, TransitioningWith Banner, Transitioning– From: Old Faculty Staff PortalFrom: Old Faculty Staff Portal– To: MySCCCTo: MySCCC

From the College Home Page

http://mysccc.sunysuffolk.edu/

Password Expired?1. Create a new password if you remember your old one.2. Will not be notified in Outlook Web. If your receive “server not

available” error in Outlook Web,• Login to the portal to make sure your password is current.

Forgot your password?1. Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)

Old Faculty/Staff PortalOld Faculty/Staff Portal

Faculty/Staff Intranet Faculty/Staff Intranet (Portal)(Portal)– From the homepage From the homepage

http://access.sunysuffolk.edu/Faculty/menu.asp

Access to Web-based Mail

risg

*********

Most applications will be moving to MySCCC,beginning this fall

Campus TechnologyCampus Technology

Technology GuideTechnology Guide

Campus TechnologyCampus Technology

New Employee Technology New Employee Technology OrientationOrientation

Technology PlanningTechnology Planning

Campus Computing CouncilCampus Computing Council– Campus Technology Plans and Implementation Campus Technology Plans and Implementation

of College Technology Planof College Technology Plan– Campus Input to College Computing CouncilCampus Input to College Computing Council

College Computing CouncilCollege Computing Council– College-Wide Technology PlanningCollege-Wide Technology Planning– Develops and Recommends Policy and Develops and Recommends Policy and

StandardsStandards

Administrative / Core ServicesAdministrative / Core Services

Emergency NotificationsEmergency Notifications– College Homepage and PortalsCollege Homepage and Portals– College-wide EmailCollege-wide Email– VoicemailVoicemail– Broadcast via phone/phone displayBroadcast via phone/phone display– NY AlertNY Alert

Administrative / Core ServicesAdministrative / Core Services

Emergency NotificationsEmergency Notifications– NY AlertNY Alert

““BlastBlast” messages to email, cell, home phone ” messages to email, cell, home phone and textand text

Based upon your selection:Based upon your selection:– Multiple phone numbersMultiple phone numbers– Cells w/Text messagingCells w/Text messaging

Number maintenance to be handled through Number maintenance to be handled through MySCCC Portal MySCCC Portal (Transitioning to Banner)(Transitioning to Banner)

QuestionsQuestions

Academic Technology Session later Academic Technology Session later in the program.in the program.