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Microprocessor Intruder Alarm Control Panel User Manual

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MicroprocessorIntruderAlarmControlPanel

User Manual

9 6 0 0

Section Title Page

1 INTRODUCTION ........................................................... ...................................... 1

2 ARMING THE SYSTEM ................................................ ...................................... 3

3 ARMING WITH OPEN/FAULTY ZONES ........................ ................................ 4

4 SETTING WITH CIRCUITS OMITTED .......................... ................................. 5

5 DISARMING THE SYSTEM ........................................... .................................... 6

6 ARMING/DISARMING BLOCK OMIT GROUP D ........... ............................... 7

7 DISARMING AFTER ALARM CONDITION .................... ............................... 8

8 DAYTIME TAMPER ALARM ......................................... ................................... 9

9 SILENT PERSONAL ATTACK ALARM .......................... ............................... 10

10 FIRE ALARM ................................................................... .................................. 11

11 CHIME FUNCTION ....................................................... .................................... 12

12 CHANGING TIME AND DATE ....................................... ................................. 13

13 CHANGING MANAGER 1 CODE ................................... ................................. 14

14 CHANGING USER CODE AUTHORITY ......................... ............................... 15

15 OMIT 24 HOUR ZONES ................................................ .................................... 16

16 BELL TEST ................................................................... ...................................... 17

17 SYSTEM WALK TEST ................................................... ................................... 18

18 VIEW EVENT LOG ........................................................ .................................... 19

19 DISPLAY MESSAGES................................................... .................................... 20

20 YOUR CIRCUIT DESCRIPTION .................................... ................................. 22

21 SERVICE RECORD...................................................... ..................................... 23

22 SERVICE CONTACT ..................................................... .................................... 24

CONTENTS

The 9610 Microprocessor Intruder Alarm is a fully programmable system. Yoursystem will have been programmed by your alarm company engineer for the func-tions and options specified at installation.

Access to the various user functions is divided into two user levels, determined bythe access code. Your system will have been handed over to you with the standarddefault access code of '1234'. This access code has the authority of 'Manager',thereby allowing you to change the default code, to programme the other sixavailable codes and to determine their authority as shown on pages 15 and 16 of thismanual.

Manager CodesPermit the user access to the following system functions:

(a) Arming, disarming and resetting the system (if notprogrammed for 'Engineer Reset').

(b) Omitting zones (if zones are programmed to be 'OmitAllowed').

(c) Omitting and re-instating 24 hour zones (if zones areprogrammed to be 'Omit Allowed').

(d) Setting 'Chime' function.(e) Setting system time and date.(f) Changing user code authority.(g) Changing and deleting user codes.(h) Viewing the event log.(i) Carrying out all test functions, e.g., Bell Test and Walk Test(j) Printing the event log.

Operator CodesRestricts user access to the following system functions:

(a) Arming, disarming and resetting the system ( if notprogrammed for 'Engineer Reset').

(b) Omitting zones (if zones are programmed to be 'OmitAllowed').(c) Setting the 'Chime' function.(d) Viewing the event log.(e) Carrying out all test functions, e.g., Bell Test and Walk

Test.

Block Omit Access CodeAllows access to areas within Group 'D'.

(a) Entering the 'Block Omit' code will allow the user accessto an area which has been defined as Group 'D'.

(b) Detection within Group 'D' will be disarmed allowingaccess, while detection on the other groups remain active.

(c) The 'Block Omit' code can be used to disarm and re-armGroup D only when one of the other three groups is armed.

(d) This application could be used if a cleaner requires accessto a specific area without disarming the whole system.

(e) The code will not allow a user to perform any functionother than arming or disarming Group D.

INTRODUCTION

1

1

Holiday CodesA 'Holiday' access code can be given to a relative or a person looking after the propertywhile you are on holiday. The 'Holiday Code' is programmed by someone with 'Manager'authority. As soon as the 'Holiday' code is programmed, the system must be armed anddisarmed using this access code. Whenever a normal user code is entered, e.g., on returnfrom holiday, the 'Holiday' code is automatically deleted from the system.

A 'Holiday' code permits access to the following system functions:

(a) Arming, disarming and resetting the system (if notprogrammed for 'Engineer Reset').

(b) Setting the Chime function.(c) Carrying out all system tests, e.g., Bell Test and Walk Test.(d) Viewing the event log.

Duress CodeThis function only applies if your system is fitted with remote signalling. The 'Duress'code is used to transmit a 'Personal Attack' (P.A.) alarm to the central station in the eventof the user being required to unset the system under duress. Using the 'Duress' code willunset the system, but will give no visual evidence of the transmission to the centralstation.

IMPORTANT NOTE: Do not use the 'Duress' code to unset thesystem, unless under duress, as the transmission of a PA code to the centralstation will cause the police authority to be called to your premises.

After using the 'Duress' access code, the P.A. trigger to the remote signalling devicewill be inoperable until the system is reset by an operator or manager code.

Entry CodeAn 'Entry' code is a special code used in conjunction with one of the system pro-grammable outputs and programmed by the installer to operate a door release onentering the 'Entry' code. This code does not arm or disarm the system, nor will itallow access to any of the panel functions.

2

INTRODUCTION (Cont.)1

Note 4If the system has beenprogrammed for andfitted with an Exit lock,the system will set whenthe final door has beenclosed and the lock hasbeen operated. The exittone will automatically beterminated.

Note 2When selecting groupsto be armed, selectGroup 'A' for Full Setor select group 'B', 'C'or 'D' for Part Set.

3

ARMING THE SYSTEM 2

Note 3The zones set when theuser selects Group 'B','C', or 'D' are pro-grammed by the engineer.(See Page 22)

Note 5If the system has beenprogrammed for 'InstantSet' it will set instantlyand silently when the userenters a valid code andthere are no faultspresent. If faults exist, thekeypad will emit a singleerror beep and cyclethrough any faults for theduration of the pro-grammed exit time andthen return to the daystate. Check for faults asnecessary.

Key-in validAccess Code

00:01 MON 01 JAN

ENTER CODE****

SET SYSTEM?

SELECT AREA

Key-in group to beset. See Note 1

OMIT ZONES?

LEAVE AREA

Press Yes

Press No

Sounder emitscontinuous tone

Leave the premises via theprescribed exit route. The

alarm system willautomatically set on expiry

of the exit timer or closing ofthe final door, or pressingthe exit terminate button.

(See Notes 3 & 4 )

SYSTEM SET

00:01 MON 01 JAN

Note 1if display showsINVALID CODE YES/NO press the 'Yes' or'No' key and re-enteryour access code.

00:01 MON 01 JAN

Key-In validAccess Code

ENTER CODE****

SET SYSTEM?

Key-in group to beset see Note 1

OMIT ZONES?

Sounder emits intermittenttone. Display will show

description of open or faultyzones.

EXIT FAULTZONE 2

ENTER CODE****

SYSTEM UNSET

00:01 MON 01 JAN

Investigate cause andrepeat setting procedure. If

faults will not clear, takenote of description and

continue on page 5

Key-in Access Code toreturn system to date and

time

Press Yes

Press No

4

ARMING WITH OPEN/FAULTY ZONES3

Note 2When selecting groups to bearmed, select Group 'A' forFull Guard or select group'B', 'C' or 'D' for Part SetGuard.

Note 3If a detector is fitted at thecontrol panel, or if the frontdoor is known to be open,you may leave if these faultsare shown . The system willset when clear of thedetection. If the user is notclear by the time the exittime has expired, an exitfault will occur (Internalsounders), Return to thecontrol panel and resetsystem with the user code.

Note 1if display showsINVALID CODE YES/NO press the 'Yes' or'No' key and re-enteryour access code.

00:01 MON 01 JAN

Key-In validAccess Code

ENTER CODE****

SET SYSTEM?

Press Yes

SELECT AREA

Key-in group to beset e.g., A

OMIT ZONES?

Press Yes

SELECT ZONE

Enter zone numberto be omitted e,g., 2

SELECT ZONE02

Press Yes

Display confirmszone selected

OMITTOILET DOOR

Repeat procedure forother zones to be

omitted

Press Yes

OMIT ZONES?

Press No

LEAVE AREAZONES OMITTED

PressYes

5

SETTING WITH CIRCUITS OMITTED

Note 2Only circuits programmed bythe engineer as 'OmitAllowed' can be omitted.Display will show 'CANNOTOMIT' if notprogrammed.

4

Leave the premises via the prescribed exitroute. The alarm system will automatically set

on expiry of the exit timer or closing of finaldoor, or pressing the exit terminate button.

(Refer also to Notes 3 & 4 Page 3)

Note 1if display showsINVALID CODE YES/NO press the 'Yes' or'No' key and re-enteryour access code.

Enter the premisesvia the prescribed

entry route

Entry tone starts(interrupted tone)

1st Ply timer - See Notes

Key-in your AccessCode at the nearest

keypad

ENTER CODE****

SYSTEM UNSET

00:01 MON 01 JAN

Note 2 (TWO-PLY ENTER TIMER)On entering the premises the keypad sounder will emit an interrupted tone for theduration of the programmed entry time. If the user exceeds the programmed entry time, theinternal sounder will emit a rapid warning tone for a preset time of 30 seconds. This two stage timeris known as ‘Two-Ply’. If the user exceeds the second stage timer, an alarm condition will beinitiated.

Note 3 (System Programmed Abort)Should the user accidentally deviate from the prescribed entry route during the First Ply entrytime, the system will automatically change from the ‘Entry’ mode to the ‘Abort’ mode (ifprogrammed by the installer). The entry timer will change to a second ply fixed timer of 90seconds along with a rapid warning tone. The user must enter a valid user code during the 90seconds otherwise an alarm will be initiated. If the user exceeds the entry timer and deviatesfrom the entry route during the second ply timer, a further 60 seconds will be available for theuser to enter a valid user code before an alarm is initiated.

Note 4 (System Programmed Non Abort)Should the user accidentally deviate from the prescribed entry route during either of the First orSecond Ply timers, an alarm condition will be initiated.

6

DISARMING THE SYSTEM5

Note 1if display showsINVALID CODE YES/NO press the 'Yes' or'No' key and re-enteryour access code.

00:01 MON 01 JAN****

Enter the premisesvia the prescribed

Entry Route

Entry tone starts

Key-in your 'BlockOmit Code' at thenearest keypad

ENTER CODE****

BLOCK OMITTED

00:01 MON 01 JAN

Key-in your Block OmitCode

ENTER CODE****

LEAVE AREA

Leave the premises via theprescribed exit route. The system

will automatically re-arm thecircuits in Group 'D' on expiry of

the exit timer or closing of the finaldoor, or pressing the exit

terminate button.(Refer also to Notes 3 & 4 Page 3)

ARMING/DISARMING BLOCK OMIT GROUP D

7

6

Disarming Group 'D' Block Omit

Note 1if display shows INVALID CODE YES/NOpress the 'Yes' or 'No' key and re-enter youraccess code.

Note 2The 9610 control panel has a special useraccess code known as 'Block Omit'. Byentering this code it allows all the circuitsallocated to Group 'D' to be armed ordisarmed, while any of the three other groupsis armed. The code will only operate providingthe system has been armed using anothergroup.

Rearming Group 'D' Block Omit

Note 3Only circuits allocated to Group 'D' are disarmed. If any other detectors not within Group 'D' areviolated, a full alarm condition will be initiated.

SYSTEM FAULT

Enter the premises viathe prescribed entry

route

Entry tone starts

Key-in your AccessCode at the nearest

keypad

ENTER CODE****

Display will showdescription of first circuitviolated e.g., PIR HALL

Alternates between

ALARMPIR HALL

TAMPERPIR HALL

RESET REQUIREDPIR HALL

or

or

SYSTEM FAULT

Assuming the cause hasbeen established, reset thesystem using a valid access

code

orCALL ENGINEERPIR HALL

System has beenprogrammed for Engineer

Reset. Call alarm companyto reset system.

Note 2A normal alarm zone hascaused the alarmcondition.

DISARMING AFTER ALARM CONDITION

8

7

Note 3An anti-tamper circuitwhich protects the systemcaused the alarmcondition. Call theengineer to investigatecause before resetting.

Note 4A fault has occurred withinthe control panel. Call theengineer toinvestigate cause before re-setting system.

Note 1if display showsINVALID CODE YES/NO press the 'Yes' or'No' key and re-enteryour access code.

00:01 MON 01 JAN

Internal sounders emit ahigh level warning tone

Key-in your Access Codeat the nearest keypad

ENTER CODE****

Display will show descriptionof tamper violated e.g., PIR

HALL

TAMPERPIR HALL

RESET REQUIRED

Call alarm companyengineer to repair system

Alternates between

DAYTIME TAMPER ALARM

Note 1The 9600 system incorporates24 hour monitoring on allwiring and detection devices. Ifthis circuit is violated it willcause a 'Tamper ' condition,warning the user of anyunauthorised interference byoperating the internalsounders.

9

8

00:01 MON 01 JAN

Personal Attack buttonhas been pressed

Keypad display shows PAhas been activated

PERSONAL ATTACK

ENTER CODE****

Display shows PA zonedescription e.g., cash point

ALARMCASH POINT

Alternates between

RESET REQUIREDCASH POINT

Reset manual PA deviceswith keys supplied

Key-in a validAccess Code

ENTER CODE****

SYSTEM NOW RESET

Note 1If the 'Silent PersonalAttack' function has beenprogrammed, operating aP.A. button will cause theremote signalling totransmit a signal to thealarm company centralstation. There will be noaudible evidence of P.A.activation.

Press Yes

Key-in a validAccess Code

00:01 MON 01 JAN

Silent transmission to thealarm company central

station

10

SILENT PERSONAL ATTACK ALARM9

CALL ENGINEERCASH POINT

PA has been programmedfor Engineer Reset. Callalarm company to reset

system.

or

Display will show FIREzone has been activated

e.g., KITCHEN

FIREKITCHEN

RESET REQUIREDKITCHEN

ALARMKITCHEN

SYSTEM NOW RESET

Note 1If the system has smoke orheat detectors fitted to azone which has beenprogrammed as Fire and afire is detected, thefollowing events willoccur.

Alternates between

FIRE ALARM

11

10

Note 2If the system has remotesignalling fitted, a firecode will be transmitted tothe alarm company centralstation. The necessaryinformation may be passedto the nearest fire station.In any event, always dial999 and call the firebrigade.

To reset system Key-in a valid Access

Code

ENTER CODE****

00:01 MON 01 JAN

If safe to do so. entervalid code to silence

alarm

Evacuate alloccupants of thebuilding and callthe fire brigade.

Internal sounder generating aquick two tone warning, the

external bell is pulsing and theexternal strobe is on.

00:01 MON 01 JAN

Key-in a validAccess Code

SET SYSTEM?

Press No

SET OPTIONS?

SET CHIME?

CHIME ON?

Note 1Only zones which havebeen programmed by theinstallation engineer as'Chime' zones will operatethis facility.

Press Yes

Press Yes

Chime functionON

CHIME FUNCTION

12

11

Note 2Opening a zone which hasbeen programmed as'Chime' will cause a bleeptone to be emitted from theinternal speaker(s).

Press No

Chime functionOFF

Press Yes

Press No button 5 times toreturn panel to time and

date

SET TIME?

00:01 MON 01 JAN

00:01 MON 01 JAN

ENTER CODE****

SET SYSTEM?

Press No

SET UP OPTIONS

Press Yes

SET CHIME?

SET TIME ?

Press No

ENTER HOURS

ENTER MONTH

Key-in month e.g., 1=Jan

ENTER DATE

Key-in date e.g., 1

Press Yes

Key-in day e.g., 3= Wed

ENTER YEAR

Enter the last two digits ofthe year e.g., 91

System will displayprogrammed time and date

Enter time inHours e.g., 14(24hr Clock)

ENTER MINUTES

Enter time inMinutes e.g., 01

SET DATE ?

MANAGER AUTHORITY ONLY

Key-In validAccess Code

Press Yes

Press Yes

Press YesPress Yes

Press Yes

Press Yes

Press Yes

CHANGING TIME AND DATE

13

12

ENTER DAYMON=1 SUN=7

14:01 WED 01 JAN

00:01 MON 01 JAN

Key-In a managerAccess Code

ENTER CODE****

SET SYSTEM?

SELECT AREASET UP OPTIONS

CHANGE CODES ?

SELECT USER NO

Key-in user No.1 Display willshow current code along

with authority

ENTER NEW CODE

Key-in new 4 digit code

CHANGE CODES ?

Press Yes to retain access code

1234MANAGER

ENTER CODE****

Press Nobutton3 times

See Note 1

Change user codes page 15

Press No

Press Yes

Press No button 3 times

Press Yes

Press No to change accesscode

Press Yes

14

CHANGING MANAGER 1 CODE13

MANAGER AUTHORITYONLY

Note 1User 1 Access Code is al-ways the manager. It can-not have the authoritychanged.

Note 2:The system will notaccept a Zero as the firstdigit of the access code.

MANAGER AUTHORITY ONLY

PressYes

PressYes

PressYes

PressYes

PressYes

Key-in new 4 digit code(See Note)

CHANGE CODES ?.

Press No button 3 times todisplay time and date

????MANAGER

Press Yes

SELECT USER NO.

Enter user number e.g., 2

Display shows user code ifpreviously programmed,

also authority

Press No

SELECT AUTHORITYMANAGER

Press No

SELECT AUTHORITYOPERATOR

Press No

SELECT AUTHORITYBLOCK OMIT

Press No

SELECT AUTHORITYDELETE

Press No

SELECT AUTHORITYDURESS

Press No

SELECT AUTHORITYHOLIDAY

Press No

SELECT AUTHORITYENTRY

CHANGE CODES ?.

Note 1:If 'No' is pressed when the dis-play shows 'ENTER NEWCODE' the existing code will beretained.

ENTER NEW CODE

00:01 MON 01 JAN

Press No

CHANGING USER CODE AUTHORITY

15

14

Note 2:The system will notaccept a Zero as the firstdigit of the access code.

PressYes

PressYes

PressYes

OMIT 24 HOUR ZONES

16

MANAGER AUTHORITY ONLY

00:01 MON 01 JAN

Key-in a managerAccess Code

SET SYSTEM ?

Press No

Press Yes

Press No button4 times

Press Yes

Key-in zone number tobe omitted e.g., 5

Press Yes

OMITLOADING DOORS

Press Yes

OMIT ZONES ?

Press No

SYSTEM UNSET

00:01 MON 01 JAN

SET SYSTEM ?

Press No

Press Yes

REMOVE 24 HR OMIT

Make sure the zonethat has been

omitted is closedbefore removing omit

Press Yes

24 hour zones areautomatically

re-instated

00:01 MON 01 JAN

OMIT 24 HOUR ZONES

Press Yes torepeat procedure

REMOVE OMIT

SET UP OPTIONS ?

SET CHIME ?

00:01 MON 01 JAN

OMIT 24 HOURZONES

SET UP OPTIONS ?

SET CHIME ?

Key-in a managerAccess Code

Note 1Zones which have been left as 24hour omit, will automatically be re-instated when the system is armed inPart or Full set.

Note 2If a 24 hour zone is open when a userattempts to remove the 'Omit', thezone will remain omitted..

Press No button5 times

Display will confirmdescription of zone

omitted

15

00:01 MON 01 JAN

SET SYSTEM ?

00:01 MON JAN

Note 1System will automatically test eachwarning device for 3 seconds.

Key-in a ManagerAccess Code

Press No button twice

TESTINGSTROBE

TESTINGKEYPAD

TESTINGBELL

TESTINGSOUNDER

BELL TEST ?

Press Yes

BELL TEST

17

Note 2Pressing the 'No' key during thetest, will abort the test.

16

SYSTEM FAULT

Note 1This test allows you to testyour system. However, youcannot test any P.A. but-tons or 24 hour circuits.If you do test these, analarm will occur.

00:01 MON JAN

Press No button 3 times

Display will show anycircuits which are open

or

Key-in Manager Access Code

SET SYSTEM ?

WALK TEST ?

WALK TESTNO VIOLATIONS

WALK TESTFRONT DOOR

00:01 MON 01 JAN

Press No to endWalk Test

Note 2When a zone is opened thekeypad bleeps and the in-ternal sounder(s) operate.The display will show de-scription of circuits.

Press Yes

SYSTEM WALK TEST

18

17

VIEW EVENT LOG OR PRINT LOG

19

18

VIEW LOG?

The latest event will be thefirst displayed

00:01 MON 01 FEBACCESS USER !

To move to previous events,press the number 1 key or

the Yes key. To return to thestart of the log press the

number 2 key, to move tomore recent events press

the number 3 key.

PRINT LOG?

Press Yes

Press No

00:01 MON 01 JAN

Press No button 4 times

SET SYSTEM?

Key-in a valid Access Code

00:01 MON 01 JAN

Press Yes

The log is printed to aprinter, if connected.

Press No

Note 1The control panel hasan internal log whichis capable of logging250 events.

Press No to stop printing

Only if a Manager code isused and Loggin Printer is

not selected by the installer.Note 2Afull log contains 128events and will take ap-proximately 4 minutes toprint.

DISPLAY MESSAGES

20

19

CANNOT RESET System is unable to reset due to a fault existing. Check asnecessary or call engineer.

TELEPHONEFAILED

Telephone line fault, call alarm company engineer tocheck system.

24 HOUR ALARM A zone programmed as 24 hour alarm has been violated,display will show description. Check system as necessary.

PERSONALATTACK

A personal attack button fitted to the system has been acti-vated.

EXIT FAULT User has exceeded the programmed exit time or a fault existswith the detection on exit route, check as necessary or callengineer.

ZONE TEST FAILED A zone which the engineer has programmed for 14 day test hasbeen violated. Call engineer to check system.

CALL ENGINEER Call alarm company engineer to check system.

INVALID CODE Incorrect user code has been entered, re-try up to 4 times beforetamper alarm will occur.

LOW BATTERY Stand-by battery is low, call alarm company engineer to checksystem.

MAINS FAILED240v main supply to control panel lost, check fuse board or spuroutlet. Call engineer to check if required.

SYSTEM FAULT Fault within control panel, call engineer to check system.

SYSTEM RESET System has successfully reset, all wiring and circuits arecorrect.

TAMPER FAULT System anti-tamper switch opened or damage to wiring hasoccured. Call engineer to check system.

FIRE A smoke or heat detector fitted to the system has been acti-vated.

PRINTER FAULT The logging printer has been disconnected, de-selected or hasrun out of paper. Call engineer to check system.

DISPLAY MESSAGES (Cont'd)

21

19

AUX POWER FAIL The load on the AUX 12V supply is excessive and theprotecting fuse has been operated. Contact the installingcompany to investigate.

BATTERYFAILED

The battery has become faulty and will not maintain thesystem in the event of a power failure. Contact theinstalling company to investigate.

COMMS FAILED The system has tried to contact the central station but for somereason has failed.

COMMS LINE FAULTLog message corresponding to the TELEPHONE FAILEDmessage on the display

COMSS SUCCESSFUL The central station has successfully acknowledged receipt of acommunication.

KEYPAD nn TAMPER Either the wiring to keypad nn has been cut or the keypad backtamper switch has been opened. If the system is programmedfor customer reset then correct the fault and reset the system.If not, contact the installing company.

LOW BATTERY The battery voltage is at a seriously low level. Mains powermust be restored to the system in the near future otherwise thesystem will fail completely.

SYSTEM INHIBITED If there are two or more keypads fitted to the system, allkeypads except the one in use will display SYSTEM INHIB-ITED during engineering.

TELEPHONE FAILED The telephone line has become disconnected or faulty. Ifpossible check the connection to the panel. If the messagepersists, contact the installing company.

UNIT TAMPER The circuit connected to the unit tamper terminals has becomeopen circuit. Check the external sounder wiring. If an SAB isnot fitted check that TR and 0V are linked.

WATCHDOG FAULT A mains transient or severe electrostatic discharge has upsetthe system software. The system has restarted itself andshould be functioning normally. If the system is appearingto malfunction or this message frequently appears in the log,contact your installing company.

ZONE TEST FAILEDCALL ENGINEER

One or more zones are on 14 day test (soak test). Some of thesezones have been violated during the set period and would havecaused and alarm. Contact your installing company. The panelwill continue to operate correctly.

Installed by (Engineer's signature).............................

Date Completed.................................

ENGINEER RESET...........................

BELL DURATION..............................

COMMUNICATOR FITTED...............

EXIT TIME

ENTRY TIME

D

GROUP

16

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

ZONE DESCRIPTIONA

OMITALLOWED

CHIME

YOUR CIRCUIT DESCRIPTION

22

CB D

20

GROUP

CBA

Note: Group D can be either Part Set or Block Omit depending on the way the system isprogrammed.

ENGDATE REPORT

SERVICE RECORD

23

21

COMPANYNAME.............................................................................................................

ADDRESS............................................................................................................................

...........................................................................................................................................

...........................................................................................................................................

...........................................................................................................................................

CONTRACT Nº

YOUR SERVICE CONTACT

24

22

Service Telephone Number

Scantronic Ltd. Perivale Industrial Park, Greenford, Middx. UB6 7RJ.EnglandTel: 081-991 1133, Telex: 915 810 SCANCO G Fax: 081-997 4448

Customer Support (UK) - Tel - (0800) 373767 or (0594) 543343Pt. No. 496655/ MAY 91/ Issue 1

SCANTRONIC