South Carolina State Agency Social Media Library

Amanda Stone, Manager of Collections & Digitization

Who We Are

South Carolina State Library

• Primary administrator of federal and state support for the state's libraries

• Public library development• Library service for state institutions • Service for the blind and physically handicapped• Library service to state government agencies

South Carolina State Documents Depository Provides access to print & born-digital

publications produced by state agencies and state-supported academic institutions.

These publications provide citizens with crucial information about state government, including statistics, annual accountability reports, and data on a wide variety of topics related to the state.

In the Beginning No mention of social media as a Public Record

in state laws or as defined by SC Dept. of Archives & History

SECTION 30-4-20. (c) "Public record" includes all books, papers, maps, photographs, cards, tapes, recordings, or other documentary materials regardless of physical form or characteristics prepared, owned, used, in the possession of, or retained by a public body.

SC State Government Social Media Idea Exchange Facebook Group 2008- In-person workshops and discussions

Webinar: Social Media: The Train has left the Station! presented by Patrick Cobb, Associate State Director for Communications for AARP South Carolina

Webinar: SC School Improvement Council Public Information Director Claudia Wolverton will present No Longer Voiceless, a brief look at how social media has given formerly suppressed groups an accessible and global medium of communication.

Agenda and Discussion Topics I. Introductions II. Gwen Davenport, SC State Park Service Sales Manager for the SC

Department of Parks, Recreation & Tourism. She will talk about their Facebook page management and how they have over 9,000 fans.

III. Dealing with Facebook Safety/Privacy Settings IV. Open Discussion – ask your colleagues questions and provide answers

and suggestions.

ArchiveSocial Founded in 2011, Durham, NC Elevator pitch: ArchiveSocial enables public

sector organizations to embrace social media by minimizing risk and eliminating compliance barriers.

Pilot project with the State Archives of North Carolina to provide access to state government social media streams

ArchiveSocial Small account with ArchiveSocial 6 state agencies, 30 accounts scsocialmedialibrary.org Public search for all accounts

Participants South Carolina Arts Commission South Carolina Department of Commerce South Carolina Department of Consumer

Affairs South Carolina Department of Parks,

Recreation & Tourism South Carolina Education Oversight

Committee South Carolina Emergency Management

Division South Carolina School Improvement Council South Carolina State Library

Memorandum of Understanding Social media activity from these state agencies will be

continually captured, indexed, and made available publically. Content will include both the agency’s public communication and citizen public communication to the agency using the social media outlet. All content will be digitally time stamped and captured on a real-time basis.

Partner state agencies must register each social media account with ArchiveSocial and allow ArchiveSocial access to capture and maintain all records associated with the account.

Data from the social media streams will be publicly available on sc.gov.archivesocial.com, hosted by ArchiveSocial and administered by the State Library.

If the State Library discontinues this service, all collected data will be maintained at the State Library for a minimum of one year, all participants will be notified, and their data will be available for collection for a minimum of one year.

Use Cases Ice storm/Earthquake of February 2014 Feb 11-13, 2014 Ice storm, up to 8” of snow Feb 14, 2014 4.1 magnitude Earthquake in

Edgefield County, felt throughout SC

Use Cases

Twitter 1128 Mentions 835 Tweets 267 Direct

messages 15 Favorites 11 Profile 1

Facebook 1091 Comments 714 Wall posts 276 Messages 71 Photos 17 Profile 13

South Carolina CERT 5 Comments 2 Wall posts 2 Profile 1

SCEMD tweeted 4 minutes and 02 seconds after the earthquake

February 11-15 All accounts, 2224 records saved

Potential: Tools for Managing Social Media Right now, we are the primary benefactors of

participation; not a lot of incentive Possible tools for managing social media Beta testing for ArchiveSocial Alerts for profanity, questions, personally

identifiable information, keywords

Potential: Tools for Managing Social Media Alerts for keywords would allow us to better

promote all library activities in the state

Future Simpler MOU Better communication to partners Larger account with ArchiveSocial Open to Higher Education? Continued communication to Archives

Image by Flickr User k rupp https://www.flickr.com/photos/krupptastic/4738992473

SC State Agency Social Media Library http://scsocialmedialibrary.org