Proposal for

Trident Pharmaceutical Website Development

By

Nov - 2014

SB Technologies

Confidentiality Statement SB Technologies attaches utmost importance to the security and confidentiality of its proprietary processes, methodology and documents, just as it protects the hardware, software and documents of its customers. SBTechnologies acknowledges that in the course of this proposed assignment execution with Trident Pharmaceutical (Trident), its personnel may be exposed to certain confidential and proprietary information of Trident and Tridents client(s). All such confidential and proprietary information, which includes but is not limited to, all data, TRIDENT Processes and techniques concerning the system design and file formats or contents or information of any nature, shall be held in strict confidence by SBTechnologies during the term of this Agreement and after its termination, and SBTechnologies shall not directly or indirectly disclose, divulge, reveal, report, publish, transfer, or use for any purpose whatsoever such confidential information. The information contained in this Response document and all appendices are proprietary and are subject to Non-Disclosure. TRIDENT must also agree that all communications, both written and oral, pursuant to this response to its tender shall be subject to Non-Disclosure. Information contained in this Proposal and the appendices, including the marketplace methodology and quality procedures, is considered confidential and proprietary to SB Technologies. If TRIDENT wishes to use the information for any purpose other than evaluation of the proposal, or wishes to share the information with any other party, then it is required to obtain prior written consent of SB Technologies. TRIDENT may use the information contained in the appendices only for purposes of evaluating the Proposal and responding to it, and such information may be disclosed only to employees of TRIDENT or other authorized persons who have a "need to know" such information in order to perform the evaluation.

Document Ownership

Department Date

SB Technologies Nov 2014

Contact Information

Name Shiva Shankar K

Designation Head Sales & Strategy

Phone +91-402-703-1333

Mobile +91-779-999-9996

e-Mail Shiva.k@sbts.in

SB Technologies

Table of Contents

EXECUTIVE SUMMARY ....................................................................................................................... 3

1 COMPANY BACKGROUND ........................................................................................................... 4

2 REPRESENTATIVE ENGAGEMENTS ......................................................................................... 5

2.1 KEY SUCCESS STORIES ................................................................................................................................ 5

3 PROPOSED SOLUTION .................................................................................................................. 6

3.1 BUSINESS CASE ........................................................................................................................................... 6 3.2 PROJECT CTQS CRITICAL TO QUALITY .................................................................................................... 6 3.3 OVERVIEW ................................................................................................................................................... 6 3.4 HARDWARE AND SOFTWARE FOR DEVELOPMENT AND TESTING ............................................................... 6 3.5 APPLICATION ARCHITECTURE ..................................................................................................................... 6 3.6 PROPOSED SOLUTION - DESIGN CONSIDERATIONS ..................................................................................... 7 3.7 IN-SCOPE ..................................................................................................................................................... 7 3.8 OUT OF SCOPE ............................................................................................................................................. 8 3.9 ASSUMPTIONS .............................................................................................................................................. 8 3.10 KEY DIFFERENTIATORS ........................................................................................................................... 8

4 DEVELOPMENT APPROACH AND METHODOLOGY............................................................ 8

4.1 APPROACH ................................................................................................................................................ 8 4.2 REQUIREMENT ANALYSIS............................................................................................................................ 8 4.3 APPLICATION AND ARCHITECTURAL DESIGN ............................................................................................. 9 4.4 DEVELOPMENT BUILD AND UNIT TEST .................................................................................................... 9 4.5 SYSTEM INTEGRATION TEST ....................................................................................................................... 9 4.6 UAT AND USER TRAINING........................................................................................................................... 9 4.7 POST IMPLEMENTATION SUPPORT ............................................................................................................... 9

5 PROJECT PLAN AND MILESTONES ........................................................................................... 9

5.1 KEY MILESTONES AND DELIVERABLES ...................................................................................................... 9 5.2 INDICATIVE PROJECT PLAN ........................................................................................................................ 10

6 COMMERCIALS / PRICING......................................................................................................... 10

6.1 TRIDENT WEBSITE DEVELOPMENT COST ............................................................................................... 10 6.2 ACCEPTANCE CRITERIA OF APPLICATION DEVELOPMENT ........................................................................ 10

7 OTHER TERMS AND CONDITIONS .......................................................................................... 11

SB Technologies

EXECUTIVE SUMMARY SB Technologies would like to thank TRIDENT for providing this opportunity to offer our services. We are confident to provide the commitment that TRIDENT expects and we see this as an opportunity to expand further our relationship with TRIDENT. SB Technologies understands that the main scope of this proposal is to provide Elegant and user friendly web site for their business. The indicative start date of this engagement is Nov 6th, 2014.

SB Technologies Key Differentiators:

Proven processes in line with SEI best practices

Long lasting customer relationships

Dedicated Application Development group, offering cost effective, innovative solutions

Committed and Experienced leadership

Create , capture, measure and demonstrate value through ideas, improvements and innovation in

Service delivery

SB Technologies has diverse talent -

Sun Certified Java Professionals

Microsoft Certified Professionals

ITIL certified Infrastructure Professionals

First Indian company to automate Granite Industry workflow

SB Technologies hopes that TRIDENT will find this proposal attractive. We are excited about this opportunity & commit to you that we will continue to operate with openness, integrity, flexibility and dedication, which have been our key success factors since inception. Thank you for this opportunity.

Team SB Technologies

SB Technologies

1 COMPANY BACKGROUND

SB Technologies is a pioneer information technology services company, delivers consulting, systems integration and outsourcing solutions to clients in numerous industries. SB Technologies leverages deep industry and functional expertise, leading technology practices to help clients transform their highest-value business processes and improve their business performance. The company's professionals excel in engineering & product development, web portal development, client relationship management, business process consultancy, enterprise integration and infrastructure management, among other key capabilities. SB Technologies has presence in India, United States and Singapore. For more information, please see http://www.sbtechnologies.in From strategy consulting right through to implementing IT solutions for customers, SB Technologies straddles the entire IT space. As a diverse end-to-end IT solutions provider, with rich leadership experience, SB Technologies offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. SB Technologies offers the following services:

Application Development, Maintenance and Support (ADMS)

Web Designing, Development and Deployment (Hosting) services

Trainings

Business Value Enhancement

Infrastructure Management Services IT

Security Surveillance Systems establishment

Product and Application Testing

Process and Six Sigma Consulting

SB Technologies has excellent domain competencies in the following verticals:

Banking, Financial services

Mining and Manufacturing

Retail and FMCG

Travel and Logistics

Telecommunications, Technology & Infrastructure

SB Technologies established in January 2010 and already successfully executed projects to 60 customers; rolled out three of its own products to various customers over 35+ years rich industry experience of the leadership and over 50+dedicated and skilled IT professionals at SB Technologies provide the entire gamut of solutions that commence from strategy consulting to implementing customized solutions for a wide range of verticals and horizontals. SB Technologies offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace, with the final objective of giving clients the competitive edge in the marketplace. SB Technologies business philosophy aims at integrating leading edge technologies and providing superior customer service to help its customers establish and maintain their competitive edge in the market place. SB Technologies offers a range of services that include Application Development, Systems Integration, Enterprise Solutions, Legacy Development and Maintenance, Embedded Systems, Engineering Services, Product Development and Support, and e-commerce. .

SB Technologies

2 REPRESENTATIVE ENGAGEMENTS

2.1 KEY SUCCESS STORIES

MOSS

About: Microfinance Operations Support System (MOSS) is a complete end-to-end, web solution for Microfinance companies. The system deals with over 120 user interface screens span across 8 key functional areas of finance industry.

Major Highlights:

A technology-led approach that has capability for concurrent access from 750 locations

Offline client interface in case of any connectivity breakdown with provision to sync up databases

Role based privileges with user friendly interface for invoke/revoke of privileges

Dynamic reporting provision to help users for their ad-hoc reporting

Audit trial for all key field changes

User friendly application navigation

FMS

About: Fleet Management System (FMS) is a flagship of SB Technologies. This caters the needs of transportation industry with data of vehicles moment, fuel consumption, performance reports, and inventory and spares management. FMS also has system generated or user triggered reminder options for any scheduled tasks.

Major Highlights: User friendly application that can be accessed from anywhere Customized, tailor made screens and reports Real-time reports on vehicular moment, fuel consumption and shift roasters Auto reminder and auto alert options for key activities

SB Technologies

3 PROPOSED SOLUTION

3.1 BUSINESS CASE

Trident Pharmaceutical established in 1989, as a private limited, with its increased credibility and reputation, TRIDENT wants to ensure its information accessibility to the targeted audience at any time - 24/7/365. As part of this initiative Trident Pharmaceutical Pvt. Ltd. (TRIDENT) management wants SBTS to submit a proposal for the website development. The website should have elegant look and feel. The website should be ready at the earliest, preferably by end of November 2014. Trident management is committed in extending the required support for website content, photos and to give any required inputs. Below is the project scope at high level

Website should be appealing to visitors and should be user friendly

Majority of the content is static in nature; at few places dynamic content update required

Website should be developed in Word Press Framework

Provision for periodic updates and scalability

Home banner with elegant look and feel

Provision for listing Products

3.2 PROJECT CTQS CRITICAL TO QUALITY

Entire site development should be completed within 15 days, provided all the pre-requisites are fulfilled

Website Design, Develop and Deployment

Content and the Images

User friendliness, Optimum and Elegant Home page

3.3 OVERVIEW

The proposed solution will be in PHP Word Press framework 4.0 with My SQL Server as backend. Website will be designed with a loosely coupled modular approach. This modular approach makes future upgrades or enhancements easy.

3.4 HARDWARE AND SOFTWARE FOR DEVELOPMENT AND TESTING

Development Environment

Hardware Windows Desktop

Programming Language PHP, Java Script, HTML, CSS

Tools/Frameworks Word Press Ajax, MVC

IDE Adobe Dreamweaver, Notepad ++

Database My SQL Server

3.5 APPLICATION ARCHITECTURE

To fulfill the mentioned requirements, SB Technologies proposes a solution to build a new system meeting the following criteria.

Scalable and flexible web site

Elegant and User friendly navigation

SB Technologies

Browser based client including responsive design

Scalable architecture to interface with the existing systems

3.6 PROPOSED SOLUTION - DESIGN CONSIDERATIONS

SB Technologies has identified the following as critical success factors for the project and addressed the same in proposed solution.

Website would be developed using PHP with Word press Template, HTML, CSS, JavaScript, Ajax, and MySQL

Menu Option: (1) Drop-down Menu - On mouse over, these menus open automatically (with no clicking

required) expands, Sub-menu items are selectable.

Size measures: 10 or less static pages; on an average 3 link per page; average 3 sections per page

Photographs/images embedding into each page photos provided by Trident

Graphic design, Server side scripting, CSS and XSL are in- scope

Majority of the website development is in dynamic as the word press itself provides the provision for updating

every page/post The Dynamic updates such as news, notice board, quick links, Product List will be done from

administrator and any other authorized user

3.7 IN-SCOPE

The following depicts the scope of the website development project as per the current understanding and knowledge of SBTS

1. An appealing Word press template for website design, shortlisted by Trident 2. Static pages with menu option with emphasize on vertical menu to enable future expansion 3. Provision for dynamic updates such as announcements, notifications, news, quick links etc. 4. Dynamic photo gallery with the provision of archives 5. Posting of Newsletters, periodic updates 6. Total around 10 pages, out of which all are dynamic pages, with the provision to update at any point of time 7. TRIDENT is expecting to have 5 tabs in main menu such as - Home, About Us, Products, Portfolio, Contact Us.

Each menu may have dropdown as below Home About Us

Values & Ethics Management Team Vision & Mission Key differentials

Products Categories

Portfolio Clientele

Contact Us

SB Technologies

3.8 OUT OF SCOPE

Based on the current understanding and the preliminary gatherings at TRIDENT, SBTS understands the following are out of

the scope of this project.

Hardware, Networking and Non-IT implementation activities

Any user specific training towards processes

Software license procurement and maintenance

Hardware procurement and maintenance required for this interface development

Setup and maintenance of any other third party applications other than the interface application being

developed as mentioned in the scope

Database administration activities for the development database

Other activities not mentioned explicitly in INSCOPE

3.9 ASSUMPTIONS

SBTechnologies (SBTS) has made following assumptions while coming up with this proposal:

The required Logo, content/narration, and the images would be provided by TRIDENT for each page

The required photos for gallery and site banner would be provided by TRIDENT

The queries raised by SBTS will be answered in reasonable time period of 02 days

TRIDENT would be arranging one SPOC (Single point of contact) for the entire development to communicate

with SBTS

SBTS will receive the agreed, approved and signed off high-level site development plan as the input to the

project before project kickoff. Any deviation to the same will be treated through the change management

process (keeping in view of the tight schedule)

3.10 KEY DIFFERENTIATORS

SB Technologies location proximity would help in delivering the effective solution for a tailor made product.

SB Technologies has the required knowledge on work flow and process

Prior knowledge and experience in web development area, developed close to 60 websites, including prestigious Hyderabad Public School, Begumpet and Ramanthapur websites

4 DEVELOPMENT APPROACH AND METHODOLOGY

4.1 APPROACH

SB Technologies proposes institutionalized development methodology consisting of the following phases:

4.2 REQUIREMENT ANALYSIS

This is the initial phase of the project. Requirements will be gathered from the documents provided by the clients and from the discussions and meetings with them. Based on SBTSs understanding of the requirements, a prototype will be built.

SB Technologies

4.3 APPLICATION AND ARCHITECTURAL DESIGN

This phase starts with defining the design objectives for the proposed system. The components constituting the software system are identified, the system architecture is defined and the designs of the database and/or the file systems to be adopted are completed. Techniques such as data modeling, process modeling, object modeling and prototyping may be used for tasks such as identifying alternative designs and defining user interfaces.

4.4 DEVELOPMENT BUILD AND UNIT TEST

This phase will involve development / customization of each of the objects and entities identified in the design phase, and their testing against the test cases specified in corresponding unit test plan. This phase produces the source code, database, files and the documentation constituting the physical manifestation of the design. Unit testing will mostly consist of basic validation test for the customized program.

4.5 SYSTEM INTEGRATION TEST

In this phase, the integrated application interfaces will be checked and reviewed.

4.6 UAT AND USER TRAINING

During this phase, TRIDENT supported by SBTS, will carry out the acceptance testing of the converted application. The acceptance testing will be carried out with in stipulated time and on the basis of the test plans and test data prepared by TRIDENT.

4.7 POST IMPLEMENTATION SUPPORT

This phase will last for 15 days after solution deployment and Integration

5 PROJECT PLAN AND MILESTONES

5.1 KEY MILESTONES AND DELIVERABLES

The following table lists the deliverables that will be rolled out in each of the phases.

Phases Inputs from TRIDENT Deliverables from SBTS

Requirements Gathering High Level Requirements

Any relevant documentation, templates, pictures.

Dependencies in case of any

Understanding Documents

Design Sign offs for entry and exit to this phase and Images

Final template and site map

Develop Sign offs for entry and exit to this phase and content

Functional website in test environment

Deploy Sign offs for entry and exit to this phase

Site Deployment

Orientation of admin options to identified TRIDENT staff

Handover

SB Technologies

5.2 INDICATIVE PROJECT PLAN

6 COMMERCIALS / PRICING

6.1 TRIDENT WEBSITE DEVELOPMENT COST

SBTS is quoting price of INR 21000 (Twenty One Thousand Rupees only) for the following:

Activities mentioned in Section 3.7 as per the schedule mentioned in Section 5.2

SBTS would like to take the engagement to the next level of partnering with TRIDENT on long term basis and have proposed a solution where we are optimizing the resources and delivery solution to provide effective and efficient IT Solution.

Milestones % of Billing

Amount in INR

Cumulative % Cumulative Amount in INR

On Signing the Contract 50 10500 50 10500

Deployment and Post Implementation signoff 50 10500 100 21000

6.2 ACCEPTANCE CRITERIA OF APPLICATION DEVELOPMENT

The TRIDENT Website Development can be agreed to be success based on the below criteria: SBTS will create deliverables and get it reviewed by TRIDENT. If there are any questions regarding the deliverables, TRIDENT is expected to comeback with comments on the same within a period of 03 working days. All deliverables will be deemed accepted by TRIDENT upon successful closure of comments and defects. If there is no communication received, TRIDENT is deemed to accept the deliverables. For every deliverable TRIDENT would issue a letter of acceptance from the designated authority within. The existing document will form the basis of developing the application as defined in the scope, any changes or deviations would be taken as a separate change request with separate efforts and cost estimates.

PROJECT START

DESIGN

DEVELOPMENT

TESTING

BUGFIXING

DEPLOYMENT

PROJECT END

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 01 02

SB Technologies

7 OTHER TERMS AND CONDITIONS

o Validity of Proposal

The proposal holds good for a period of 1 month from the date of submission. o Intellectual Property

SBTS owns the intellectual property rights on software code, procedures and documents developed during project execution o Language for Communication

English would be the official communication language and all the project deliverables will be documented in English. o Letter of Acceptance

The project would kick start after the issuance of letter of acceptance of the proposal. o Lead Time for Project Kick Start

The lead time will be 02 working days to commence the project after the issuance of the letter of acceptance of proposal. o Project Tracking

Periodic review of deliverables and schedule, will take place in the presence of TRIDENT designate Managers and SBTS Manager. Any amendments will be mutually agreed. o Cost Escalation and Change Management

SBTS will adhere to the schedule and by all means complete the delivery within time. If there are any incidents or issues that may cause slippage will be informed to TRIDENT with the reasons. In case of scope changes, or functionality enhancements which are not in scope or schedule delay due to TRIDENT challenges, there may be an escalation of charges which will be mutually agreed between TRIDENT and SBTS. A change can be termed as a deviation to the project scope, deliverables and milestones that affects the project Cost and Schedule. If there is any change in the scope or major deviations than what has been agreed in the scope, the person/authority requesting the change will provide a Change Request justifying the request for change. The scope change will discussed mutually in between TRIDENT and SBTS, arriving on go-ahead or not and there upon the adjustments in schedule and price, mutually agreed and incorporated as a modification to the original contract or will follow as an addendum to the original contract.