sbcn blnc 10_dec14
TRANSCRIPT
North Carolina
Small Business Center Network
BLNC
December 10, 2014
AGENDA
• Small Business Services History in NC
• SBCN History, Organization, Funding
• Programs and Services
• Q&A
• Questions and Answers
History of Small Business
Services in NC
• Pre 1984 – “add on” (NC Ag, etc.)
• 1980s – Major Networks (SBTDC, SBCN)
• 1990s-2000’s – Sector Specific
• Mid 2000’s – Provider Level Coordination
• Current – Policy Level Coordination
State Level Policy Developments
• Budget Priority
• Exempted from Public Records Law
• Small Business Commission
• Public/Private Partnerships
Technical Service Providers
• Structure
• Focus
• Capacity
• Capabilities
What is a
Technical Assistance
Provider?
• Business startup advice
• Business management advice
• Free or low cost business education
• Other services specific to the Technical
Service Provider
SBDC
History and Development
• Started in 1977 as
UBDC
• Renamed SBDC in
1978
• State Match
Requirement
• Now all 50 States
• University Based and part of the SBDC
Network
• Approximately 50% funded by SBA and 50% by
NC General Assembly
• 16 Locations Statewide
• Major emphasis on existing “growth” firms
• Heavy use of student graduate assistants
• Reports to SBA using “EDMISII” guidelines
SBTDC Organizational
Hierarchy
Executive Director
Regional Director
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Regional Director
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Regional Director
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Regional Director
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
Center Director
Counselor
Counselor
Counselor
Specialist
State Level Staff
North Carolina
Community College System’s
• Started in 1984 by General Assembly
• SBC hosted by Community Colleges
• Some SBCs have multiple sites or satellite
offices – 60+ offices
• SBC within 30 minute drive of every North
Carolinian
• 100% State Funded through NC Legislature
~ $6.3M.
Small Business Center Network
SBCN in a Nutshell
• Purpose is to create business startups,
create/retain jobs
• Services are FREE or nominal cost
• Seminars/Workshops under 10hrs, most
3 hrs
• “No wrong door”
• Local and Available
SBCN Today
The most extensive
state funded small business
assistance program in the nation
SBCN Organization
Local SBC
•Governed Locally
•1 Full Time Director
•1 Part Time Administrative Assistant
SBCN Organizational Hierarchy
TEST
Alleghany
Anson
Ashe
Avery
Beaufort
Bertie
Bladen
Brunswick
Buncombe
Burke
Caldwell
Caswell
CatawbaChatham
Cherokee
Clay
Columbus
Craven
Cumberland
DareDavidson
Davie
Duplin
Edgecombe
ForsythFranklin
Gaston
Gates
Graham
Greene
Guilford
Halifax
Harnett
Hertford
Hoke
Hyde
Iredell
Jackson
Johnston
Jones
Lee
Lenoir
Lincoln
McDowell
Macon
MadisonMartin
Moore
Nash
New
Hanover
Onslow
Pender
Person
Pitt
Polk
Randolph
Robeson
Rockingham
Rowan
Sampson
Stanly
StokesSurry
Swain
Union
Warren
Watauga
Wayne
Wilkes
Wilson
Yadkin
Wake
Piedmont/Triad
RegionResearch Triangle
Region
Western
Region
Charlotte
RegionSoutheast
Region
East/Northeast
Region
State Director
Dr. George Millsaps
Small Business Center Network
NC Community College System
5003 Mail Service Center
Raleigh, NC 27699-5003
(919) 807-7217 (office)[email protected]
Mark Hagenbuch, Regional Director
Guilford Technical Community College
1451 South Elm Eugene Street, Suite
1201
Greensboro, NC 27406
(336) 334-4822 x62003
LaShon Harley, Regional Director
Durham Technical Community College
400 West Main Street, Suite 300
Durham, NC 27701
(919) 536-7241 x4501
Ginger O’Neal, Regional Director
College of the Albemarle
PO Box 2327
Elizabeth City, NC 27906
(252) 335-0821 x2370
Eddie McGimsey, Regional Director
Western Piedmont Community
College
Foothills Higher Education Center
2128 South Sterling Street
Morganton, NC 28655
(828) 448-6719
Renee Hode, Regional Director
Central Piedmont Community
College
PO Box 35009
Charlotte, NC 28235
(704) 330-6832
Doug Tarble, Regional Director
Cape Fear Community College
411 N. Front Street
Wilmington, NC 28401
(910) 362-7469
October 2014
Anne Shaw, Lead State Director
Policies/Procedures and
Programming
Coastal Carolina Community College
444 Western Blvd
Jacksonville, NC 28546
(910) 938-6319
Dean Kanipe, Lead State Director
Marketing and Professional
Development
Small Business Center
McDowell Technical Community College
54 College Drive
Marion, NC 28752
(828) 652-0634
Local SBC Organization
Board of Trustees
President
Division/Department
Small Business Center
SBC Purpose
Economic Development
• Increase success rate and number of
profitable small businesses
– Education and Training
– Counseling
– Information and Referral
SBC Director
• Primarily SBC Duties
– Counsel Clients
–Arrange/ Coordinate/ Teach Seminars
–Manage Resource Center
SBCN Services
• One-on-one Confidential
Counseling
• Seminars/Workshops and mini-
courses
• Resource Center
One on one Counseling
• Free
• Confidential One-on-one
• New and Expanding
SBCN CMS
Client Management System
• Confidential – Exempt from Public Records
• Accessed through NCID
• All Client information
• Document, validate, verify
www.profitcents.com
Seminars Workshops
• Free or
nominal cost
• Experts
• “Core”
Offerings
• Additional
Local interest
Offerings
Core Curriculum
• Offer at least two times per year
– How to Start a Business
– Financing Your Small Business
– How to Write a Business Plan
– Market Research and Marketing
– Record Keeping and Taxes
• Offered vs Held
• Can be combined (NC REAL, FastTrac)
Seminars
• Responsive to local community –specific and unique
• Higher cost and/or lower attendance
• “Cutting Edge” Presentations
• Collaborate with State Agencies
• Ability to hold “major” events
• Ability to link college with community
Resource Center
• Books
• Handouts
• Videos
• DVDs
• Resource
Guides
• Internet Access
Resource Center
SBCN FY 2012-2013
Impacts at a Glance
• 3,781 Entrepreneurship Training Events
• 46,782 Event Attendees
• 6,971 Counseling Clients
• 17,664 Counseling Hours
• 1,732 Jobs Created
• 1,235 Jobs Saved
• $2,097 Per Job Created/Retained
• 528 Business Startups
Ending Thoughts
• If major industries are the economic engine
then small businesses are the rest of the car.
• If you need to recruit major industries to drive
economies you need small businesses to
attract them and support them.
• If major industries create paychecks, small
businesses create quality of life.
