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Copyright ' 2003, SAS Institute Inc. All rights reserved. SAS Manufacturing Intelligence Platform Alexander Dhne Business Development Manager Manufacturing SAS EMEA

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Page 1: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

SAS Manufacturing Intelligence PlatformAlexander Dähne Business Development Manager � ManufacturingSAS EMEA

Page 2: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Industry-Specific Solutions

�Now more than ever, manufacturers need data integration and analytics across the supply chain, and flexibility to implement new business processes, to quickly define and implement strategic improvements.�

A Slow Economy is the Time for Manufacturing Improvements, Michael Burkett

Page 3: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

What makes SAS different?! SAS can provide end to end business intelligence and

analytics.

Data Access Business Intelligence Analytics- ETL - OLAP - Statistics

- Data Quality - Reporting - Optimization

- Warehouse Admin - Dashboards/Portals - Neural networks

- Scorecarding - Decision Trees

- Text Mining

And�. ~ 1995 entered into the BI/Analytic packaged solution space: Financial

Management, Supplier Relationship Management, Demand Intelligence, Warranty

Analysis, Quality, etc..

Page 4: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Analytics Drive the Power of Information

Power of Information

$ROI

Data Information Knowledge Intelligence

Raw Data

Ad hoc Reports & OLAP

Predictive Modeling

OptimizationStatic Reporting

Daily Production ReportWhat, how many�

Standard Reports

Descriptive Statistics

SAS � designed to get the most value from data with Analytics in mind from the start.

Page 5: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Analytics Drive the Power of Information

Power of Information

$ROI

Data Information Knowledge Intelligence

Raw Data

Standard Reports

Predictive Modeling

Optimization

Ad hoc Reports & OLAP

Dynamic ReportingLimited Analysis

How much did I spend with supplier X?

What are my top 10 quality issues? Descriptive Statistics

SAS � designed to get the most value from data with Analytics in mind from the start.

Page 6: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Analytics Drive the Power of Information

Power of Information

$ROI

Data Information Knowledge Intelligence

Raw Data

Standard Reports

Ad hoc Reports & OLAP

Predictive Modeling

OptimizationDynamic Reporting and

AnalysisAlerting and Analysis

What suppliers are at risk?What are my emerging issues?

Descriptive Statistics

SAS � designed to get the most value from data with Analytics in mind from the start.

Page 7: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Analytics Drive the Power of Information

Power of Information

$ROI

Data Information Knowledge Intelligence

Raw Data

Standard Reports

Ad hoc Reports & OLAP

Predictive Modeling

OptimizationData MiningPredictive Analysis

Which customers are likely to leave my brand?

Will this batch meet design specifications? Descriptive Statistics

SAS � designed to get the most value from data with Analytics in mind from the start.

Page 8: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Analytics Drive the Power of Information

Power of Information

$ROI

Data Information Knowledge Intelligence

Raw Data

Standard Reports

Ad hoc Reports & OLAP

Predictive Modeling

OptimizationData Mining/Operations AnalysisModeling

What are my optimal transportation routes?

What/how much should I build? Descriptive Statistics

SAS � designed to get the most value from data with Analytics in mind from the start.

Page 9: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

The Intelligence Gap

! Most companies:� Can�t generate the intelligence they need.� Can�t generate intelligence fast enough to act on it.� Continue to incur huge costs due to uninformed

decisions and misguided strategies.

! The opportunities afforded by a successful intelligence strategy have never been greater.

Page 10: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Operational Efficiency

Page 11: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage

� Leverage the operational investment

� A �must have� in all economic conditions

� Return on intelligence

Page 12: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

SAS provides solutions for the Intelligent Enterprise

Page 13: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Partial Manufacturing Customer List�Nestlé�Nissan Motor�Nokia�Pirelli�Renault�Sanyo�Sharp�Siemens�Sony�Sun Microsystems�ST Microelectronics�Toyota Motor�Volkswagen�Volvo trucks�Xerox

� ABB� Apple Computer� AUDI� Bosch� BMW� Bridgestone� China Motors� Coca Cola� Compaq� DaimlerChrysler� Dell� Delphi� Federal-Mogul� Fiat� Ford Motor� Fujitsu

� General Electric� General Motors� Harley-Davidson� Heineken� Hitachi� HP� Honda Motors� IBM� Intel� Isuzu Motors� Kodak� Lavazza� Maxtor� Mazda Motor� Mitsubishi� Motorola

Page 14: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

SAS Intelligence Solutions for ManufacturingCorporate Performance Intelligence

Make

• SAS Process Intelligence

• SASOptimisation

Store• SAS Demand

Intelligence• SAS VCA

Buy

• SAS SRM

Sell•SAS aCRM•SAS MA•SAS Warranty Analysis

•SAS Demand Intelligence

Ship• SAS

Optimisation• SAS VCA

SAS Strategic Performance Management

Operations Intelligence

SAS VCA SAS HCM SAS FMS SAS ITSM

SAS Intelligence Architecture

Page 15: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage in Purchasing! SAS Supplier Relationship Management

� Alert buyers of suppliers at risk� Identify total spend by supplier (parent-subsidiary)� Automatically identify contracts where rebates are at risk� Identify maverick spend (who, what, where, when)� Rate and rank all your vendors� Predict optimal procurement strategies across traditional and e-channels

Page 16: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage in Production! SAS Quality Intelligence

� Accelerate root cause identification and problem resolution through the integration of shop floor data

� Improve yield by identifying key correlations in the manufacturing processes� Reduce internal scrap and rework by early warning notification of potential

problems

Page 17: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage in Logistics! SAS Logistics Optimization

� Create an enterprise-wide view of the supply chain � Utilize network optimisation models to align production, packaging and

distribution� Optimally utilize warehouse storage capacity and minimize finished goods

inventory in distribution pipeline� Align transportation routes to minimize freight dollars

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

N etwork Optimization Model

N etwork Optimization Model

Transportation CostsTransportation Costs

Warehouse UtilizationWarehouse Utilization

LogisticsDatamartLogisticsDatamart

MaterialControlMaterialControl

ERPERP

MESMES

Scheduling/RoutingsScheduling/Routings

LoadingAutomation

Page 18: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage Sales & Marketing! SAS Demand Forecasting

� Produce highly accurate demand forecasts that consider multiple influences (seasonality, promotions, etc..) across all dimensions (product, customer, location, etc.)

� Increase inventory turnover by optimising replenishment levels � Increase profit by optimizing price by product, customer, location, etc.

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

Enterprise Demand Forecast

Enterprise Demand Forecast

Product PlanProduct Plan

Inventory Replenishment

Inventory Replenishment

DemandDatamartDemandDatamart

MESMES

ERPERP

External SourcesExternal Sources

Customer OrdersCustomer Orders

LoadingAutomation

Page 19: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage Sales & Marketing! SAS Warranty Analysis

� Automatically detect emerging issues� Quickly define issues for root-cause analysis� Forecast warranty expenses� Improve supplier recovery by utilizing detail cost and failure data to identify

supplier responsibility � Automatically Identify suspect claims

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

Warranty Performance Indicators

Warranty Performance Indicators

Emerging IssuesEmerging Issues

Root-causeDefinition

Root-causeDefinition

WarrantyDatamartWarrantyDatamart

Dealer SystemsDealer

Systems

ERPERP

Sales DataSales Data

Warranty ClaimsWarranty Claims

LoadingAutomation

Page 20: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage Sales & Marketing! SAS Service Analysis/Predictive Maintenance

� Reduce repeat service visits by alerting dispatchers/technicians of �at risk� service calls

� Reduce warranty costs through early detection of service and part issues� Reduce spare-parts inventory by optimising technician and repair depot

inventory levels� Reduce customer downtime through proactive alerts of potential equipment

failure

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

Service PerformanceIndicators

Service PerformanceIndicators

Emerging IssuesEmerging Issues

Root-causeDefinition

Root-causeDefinition

ServiceDatamartService

Datamart

DepotRepairsDepot

Repairs

ServiceDate

ServiceDate

Equipment DiagnosticsEquipment Diagnostics

Warranty ClaimsWarranty Claims

LoadingAutomation

Page 21: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Competitive Advantage Sales & Marketing! SAS analytical CRM/Marketing Automation

� Propensity scoring to identify customers likely to buy� Customer profitability analysis to determine which customer you should

keep� Up-sell/cross-sell analysis that identifies who and when to pursue� Churn analysis that alerts you when customers are likely to switch brands� Multi-stage and multi-channel campaign management to improve campaign

success rates

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

Marketing PerformanceIndicators

Marketing PerformanceIndicators

Marketing OptimizationMarketing Optimization

SegmentationManagement

SegmentationManagement

MADatamart

MADatamart

Web LogsWeb Logs

DemographicDate

DemographicDate

3rd Party Mailing Lists3rd Party Mailing Lists

Customer DatabaseCustomer Database

LoadingAutomation

Page 22: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Operations Intelligence � Competitive Advantage!

! SAS Human Capital Management� Government compliance reporting� Workforce analysis including �what-if� scenario building− Compensation, demographics, etc..

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

HR PerformanceIndicators

HR PerformanceIndicators

??????

??????

ServiceDatamartService

Datamart

HR � Admin.HR � Admin.

HR � PlanningHR � Planning

Ext. databasesExt. databases

Financial AccountingFinancial Accounting

LoadingAutomation

Page 23: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Operations Intelligence � Competitive Advantage!

! SAS Financial Management� Financial reporting and analysis� Budgeting role-up�s and what-if�s� Cost Forecasting� Activity Based Costing to determine true costs

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

Financial Performance

Financial Performance

Budget AnalysisBudget Analysis

Activity Based Costing

Activity Based Costing

ServiceDatamartService

Datamart

GeneralLedger

GeneralLedger

ERPERP

SCMSCM

P & LP & L

LoadingAutomation

Page 24: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Operations Intelligence � Competitive Advantage!

! SAS IT Service Management� Resource analysis of both equipment and personnel (utilization,

performance, etc..)� IT resource charge-back to business units for services consumed� IT Cost Analysis to�..

StrategyAlignment &Scorecarding

StrategyAlignment &Scorecarding

OpportunityExplorationOpportunityExploration

DetailedAnalysis &Reporting

DetailedAnalysis &Reporting

IT PerformanceIndicators

IT PerformanceIndicators

Emerging IssuesEmerging Issues

IT Cost AllocationIT Cost Allocation

ServiceDatamartService

Datamart

DepotRepairsDepot

Repairs

ServiceDate

ServiceDate

Equipment DiagnosticsEquipment Diagnostics

Warranty ClaimsWarranty Claims

LoadingAutomation

Page 25: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Corporate Performance Intelligence � Competitive Advantage!! SAS Strategic Performance Management

� Strategy maps to develop and communicate corporate strategy� Key performance indicators to track and measure performance (traffic-light

approach for quality, costs, flexibility, customer service, �)� Hierarchical views that link business unit performance to corporate

performance� Provides a Balanced Scorecard approach to managing the business

Page 26: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

Intelligence �the Only Competitive Advantage! Superior intelligence leads to superior strategies,

measurable value � and a sustainable edge.

! Differentiation based on intelligence is very difficult for competitors to replicate.

! Intelligence is the only asset that maintains its value regardless of the current economic situation.

Page 27: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.

�SAS Institute offers the most comprehensive, analytically rich business intelligence platformavailable in the market. There is no single vendor that offers the same analytic breadth and depth�.SAS offers an end-to-end solution and there are no obvious full-scale alternatives.�

Gartner, July 2002

Page 28: SAS Manufacturing Intelligence Platform · SAS Manufacturing Intelligence Platform ... ŁNokia Ł Pirelli ŁRenault Ł ... SAS Demand Forecasting

Copyright © 2003, SAS Institute Inc. All rights reserved.Copyright © 2003, SAS Institute Inc. All rights reserved. -28-