sap series analog ip manualv2

7/31/2019 Sap Series Analog Ip Manualv2

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SAP Series IP Clock

The Sapling Company, Inc.

1633 Republic Road

Huntingdon Valley, PA 19006

215.322.6063 P.

215.322.8498 F.

www.sapling-inc.com

Installation Manual V2


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Table of Contents

SAP Series IP Clock

Table of Contents2

Wall Mount Installation 3

Metal Double Mount Installation 4

Plastic Double Mount Installation 5

Plastic Double Mount Installation6

Plastic Double Mount Installation7

Power over Ethernet Wiring Information8

Sapling Clock Monitor9

Sapling Clock Monitor (continued)10

Sapling Clock Monitor - Error Messages11

Sapling Clock Monitor - DHCP and Static IP12

Web Interface - Log In13

Web Interface - Clock Settings14

Web Interface - Network Settings15

Web Interface - Network Servers16

Web Interface - Clock Status17

Web Interface - DST - Daylight Saving Time18

Web Interface - Email Alerts19

Web Interface - Diagnostics20

Diagnostic Testing21

Frequently Asked Questions22

Troubleshooting23

*manuals may change without prior notice


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1. Connect the Ethernet cable as shown on the wiring diagram

2. Mount both plastic anchors in the wall.

3. Insert the sheet metal screws (#10) through the mounting bracket into the plastic anchors.

4. Plug the Ethernet connector into the movement.

5. Hang the clock on the mounting bracket.

6. Put the screw (4mm) through the hole on the top of the clock into the hole at the top of the mounting bracket.

Wall Mount Installation

12 Clock 16 Clock


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1. Screw the mounting bracket to the double gang box using four (4) inner holes on mounting bracket, or mount the mountingbracket directly to the wall or ceiling using the four (4) outer holes.

2. Insert the wire through the mounting bracket.

3. Fish the wire through the clock hanging rod.

4. Secure hanging rod to mounting bracket with screws supplied, and place cover over connection.

5. Connect the wiring as shown on the wiring diagrams.

6. Plug the connectors into the movements.

7. Place the clocks on the double mount housing and tighten the screws to secure clocks as shown above.

Metal Double Mount Installation


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Plastic Double Mount Installation

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Ethernet

Bracket

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q Install metal mounting bracket - First, remove the metal mounting bracket from t he inside of the double mount base by unscrewing

the two (2) 6-32 x 1/2 screws located on the underside of the base (save these screws for step #3). Next, screw the metal mounting

bracket to the wall or ceiling in which the clocks are being installed. To mount to the switch box, s crew the four (4) 6-32 x 1 screws

supplied in the assembly kit through the inner four holes of the metal mounting bracket to the wall or ceiling. Use the outer four holes

to mount anchors to the wall or ceiling (both anchor s and screws for anchors not supplied in kit). For IP clocks, if using an Ethernet

bracket (*as shown in the diagram) use the two (2) 6-32 x 1/4 included in the assembly kit to mount the Ethernet bracket to t he metal

mounting bracket (Ethernet bracket not supplied in assembly kit).

Note: if using a plastic switch box, a ground wire must be routed through the switch box and into one (1) ofthe four (4) metal mounting bracket screws in order to provide ground to the metal mounting bracket.

Note: the metal mounting bracket MUSTbe secured by both the screws going to the switch box AND theanchors going into the wall.

wFeed wiring through base and pole - Take the wiring coming from the switch b ox and begin to feed it through the center of the

base of the mounting assembly until it emerges fr om the hole in the center of the clock adaptor. Make sure there is roughly 1.5 - 2

of wiring coming from the switch box. Perform this task for both clocks. If installing IP clocks, run bare Ethernet wire without an RJ45

connector and install the connec tor after it has been rou ted through the clock if possible (this will be much easier than running the

wire with the connector on). If not possible, make sure that there is no boot present on the connector to run the wire through the

assembly. If you are using an Ethernet bracket with the installation of IP clocks, the assembly of the clocks in steps 4 through 6 can be

accomplished before mounting the assembly to the wall in step 3 - making the overall installation more simple.

Note: if the installer wishes to adjust the distance between the clock adaptor and the base of the double

mount, this can be accomplished by removing the adaptors from the double mount pole and choosing a

different hole on the double mount pole to route the wiring through before mounting to the wall.

eSnap and screw base to metal mounting bracket - Snap the base to the metal mounting bracket by firs t making contact with th e

lip in the upper side of the base and the metal mounting bracket. W hen the base has been snapped onto the bracket, take the t wo (2)

6-32 x 1/2 pan head screws that originally came installed on the base of the mounting assembly and sc rew them back into the two

holes on the underside of the base to sec ure the base to the metal mounting bracket.

rConnect switch box wires to clock harness - Take the wiring harness supplied with the clock and make all necessary connections

between the wiring harness and the switch box wires using wire nuts. Perform this task for both clocks.

*For metal mounting bracket: Use anchor that can support 50 lbs with a maximum screw size of 10/1.5

*instructions continued on next page


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tPlug and secure wiring to clock - Loosen and slip excess wiring through provided wire clamp (comes att ached to each clock adaptor) and

tighten the clamp. After securing exces s wiring, plug the jack at the end of the wiring into the approp riate jack on the back of the clock. If

using IP clocks, wiring will not be supplied with the c locks - the installer will be responsible for supplying all Ethernet wiring.

yAttach and screw clocks to adaptors - Find all four (4) tabs located on each adaptor. Snap the clock onto the adaptor, making sure all

four (4) tabs on the adaptor are secured to t he clock (if installing batter y powered clocks, make sure batteries are inst alled at this point).

After securing th e clock to the adaptor with the tabs , the clock should be able to rotate 5 degrees lef t and right. Rotate to align the clock s

with the ceiling or wall. Secure its position by using the four (4) 6-19 x 7/16 screws that come att ached to the clock adaptor from the factory

and screw them into the four (4) tabs on the adaptor.



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1. Plug in the power injector to a power outlet.

2. Using a CAT5 or CAT6 patch cable, connect one end to the

switch/router connected to the network, and the other end into the

IN on the power injector.

3. Using another CAT5 or CAT6 patch cable, connect one end to

the OUT on the power injector and the other end to the RJ45 port

on the IP clock.

4. If using a multi-output power injector, continue to power theother IP clocks by repeating step 3.

RJ45

Jack

Jumpermustbeon

bothmiddlepinsfor

staticIP

Connecting when using a PoE Injector

Connecting when using a Poe Switch

1. Plug in the power injector or PoE switch to a power outlet.

2. Using a CAT5 or CAT6 patch cable, connect one end to the

switch/router connected to the network, and the other end into the

IP Clock.

PoE Switch or Power Injector

Power over Ethernet Wiring Information

Recommended PoE Injector Specification

48VDC @ 320mA

SAP Series IP Clock

Back of SAP Series IP Clock


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q Monitor Screen - Displays all the clocks that are both active and inactive in the system. The monitor screen displays the name of theclock, serial number, type of cloc k, IP address, last updated time, how long the clo ck has been running and the status.

w Quick Access Menu - To access this menu, click the right mouse button on the selected clock. A list of options are shown. Forexplanation of these o ptions, please see number s 3-10 below.

e Remove from Display - When clicked, it will remove the selected clock from the Monitor screen.

r Clear Selections - This will deselect any highlighted items on the list.

tMark as Priority - This option allows the user to select a particular clock or group of clocks to configure unique settings to.

y Upload and Save Configuration - By selecting this option, the s elected clock will upload all of their sett ings and allow the user tosave them in order to send its settings out to other clocks in the field.

u Send Message to Clocks - N/A - For digital IP clocks only

i Send Countdown to Clocks - N/A - For digital IP clocks only

o Send Looping Message to Clocks - N/A - For digital IP clocks only

a Send Numeric Message to Clocks - N/A - For digital IP clocks only

s Delete All Entries - By selecting this option, the us er can remove all clocks from the Monitor s creen.

*To access the IP Monitor, launch the Monitor.exe program from the CD provided on a computer that isconnected to the same network as the IP clocks.

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Sapling Clock Monitor


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d Send Countdown to Digital Clocks - N/A - For digital IP clocks only

fSend Message to Digital Clocks - N/A - For digital IP clocks only

g Download Configuration to Clocks - This option allows the user to use an uploaded configur ation and send it to other clock s to mimicthe settings.

hShow Priority - By selecting this option, the c locks the user previously marked as priority will be the only cloc ks shown in the programwindow.

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Sapling Clock Monitor (continued)


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q Characters are Red - When the characters of a c lock have turned red, this means that the clock has not s ynchronized within the last 10minutes.

wCharacters are Gray - When the characters of a clo ck have turned gray, this means that the clock was once displayed on the IP Monitor,but upon launching the IP Monitor this most r ecent time, the clock cannot be found on th e network

e Characters are Black - When the characters of a clo ck are black, this means that the clock is in perfe ct working.

Sapling Clock Monitor - Error Messages


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Port 123 must be open if the clock is accessing a time server outside of the network.

Port 80 must be open if access to the web interface from outside the network is desired.

3. Static IP - If using a static IP, the IP address will be defaulted to 192.168.0.123. Go to a web browser and ty pe in 192.168.0.123 to load

the web interface. Once this is done, follow the instructions on page 14 to find the Network Settings page. Turn off DHCP and enter the new

IP address and click submit. Then power down the IP Clock, remove the jumper, and reboot the Network Repeater. To access the web

interface, typ e in the new IP address in the web browser.

DHCP - If DHCP is being utilized, load the Sapling Monitor software on a PC that is connected to the network. Launch the Monitor.exe file

and follow step 4.

4. Locate the IP Clock by searching under the Type heading. Once its located, double click on it to open its web interface.

RJ45 Jack

Jumper must be onboth middle pins forstatic IP

1. The IP Clock is set up to use DHCP by default. Once the IP Clock is plugged into the switch/router, it will try to get an IP address automatically

2. If DHCP is not being used, and a static IP or crossover connection is preferred, then a jumper must be installed on the IP board in the

following orientation:

Note: To view the IP address from the digital clock, press both buttons on the front of the display once. The IP address will scroll.

Sapling Clock Monitor - DHCP and Static IP


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Web Interface - Log In

q Password -This field is where the user enters their password. The default password is 6063. This password can always be used, even ifthe password is changed from within the settings.

w Log In - This button, when pressed, will at tempt to log in.

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Web Interface - Clock Settings

q User Password - This field allows for the password for entering t he web interface to be changed, however, 6063 will always be a masterpassword. This password cannot exceed 16 characters.

w Clock Name - This field allows the user set a unique name for the clock such as its location. This name cannot exceed 20 characters.

e Clock Number - This read-only option displays the unique serial number for the cloc k.

r Network Sync Every - This setting sets how often the clock attempts to synchronize with the server.

t Bias Seconds- This setting allows the user to offset the synchronized time. The range goes from -9999 to +9999 seconds.

y GMT Offset - This setting allows the GMT offset to be configured for time zones.

u Submit- This button, when pressed, s aves all of the settings that were entered.

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Web Interface - Network Settings

q Gateway IP Address - This field allows for the gateway IP address to be set.

w Subnet Mask - This field allows for the subnet mask to be set.

e DNS Router - This field allows for the DNS router address to be set .

r IP Address - This field will display the IP address that was given by the DHCP server. If DHCP is disabled, then the user will be able to seta static IP address. See note below.

t MAC Address - This read only option is the clocks physical address.

y DHCP- This setting allows the user to choos e whether the clock is on a DHCP server or not.

u Broadcast to Monitors -This setting allows the clock to send out its data in broadcast mode.

i Send Specific Monitor IP - This setting allows the clock to send the IP address to the monitor program t hrough a gateway.

o Monitor IP Address - This is the read only option of the monitor IP addres s.

a Submit - This button, when pressed, clear s all of the settings that were changed.

Static IP - If using a static IP, the IP address will be defaulted to 192.168.0.123. Go to a web browser and type in

192.168.0.123 to load the web interface. Turn off DHCP and enter the new IP address and click submit. Then power down

the IP Clock, remove the jumper, and reboot the clock. To access the web interface, type in the new IP address in the web

browser.

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Web Interface - Network Servers

q Retry Failed Server After - This field will allow the user to set how often it att empts to connect to a s erver that has not communicatedwith the clock.

w Server Addresses - These fields allow for the (S)NTP server s to be set.

e Rotate Servers - This option lets the clock rotate thr ough all ten (S)NTP servers instead of being locked to one (S)NTP s erver.

r Submit - This button, when pressed, will save all the set tings that were entered.

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Web Interface - Clock Status

q NTP Details - This button, when clicked, provides additional details about the N TP synchronization.

w Resync NTP Now - This button, when clicked, forces a sync hronization with the NTP ser ver.

e Reset NTP History- This button, when clicked, resets all the data in t he NTP Details window.

r Reset Time Drift Data - This button, when clicked, resets the statistics of the time drifts.

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Web Interface - DST - Daylight Saving Time

q Day of Week in Month DST Option - This Daylight Saving Time setting is used when the clock is to c hange time onthe specific day, month and time. This method is typically used in some international countries. Once the option is

selected, click Submit to confirm.

w Day of Month DST Option - This Daylight Saving Time option is used when the clock is to change on a specif ic day ofthe month. Once the option is selected, click Submit to confirm.

e Selecting DST by Country Option- This Daylight Saving Time option is used when the clock is to change time based

on what country its located in. Select the pre-defined group that best fits which DST setting is desired.

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Web Interface - Email Alerts

q Email Recipient - This field is where the user name of the email recipient will be inserted. Do not enter the domain and suffix.(correct: johnsmith) (incorrect: [email protected])

w Email Domain - This field is where the user will enter the domain name of the email server. (i.e. domain.com)

e Email Server- This field is where the email server address will be placed. (i.e. server.domain.com)

r Email Alert: NTP Synchronization Timeout - When checked, this will send an alert when the clock hasnt received a timesynchronization.

t Email Alert: Restart - When checked, this will send an alert when the clock has be en reset.

y Email Alert: Internal Time Correction Applied - When checked, this will send an alert when the clock t ime has been changed(only applies if receiving NTP sync greater than every 15 minutes).

u Email Alert: Received Time Sync Change - When checked, this will send an alert when time that is sync hronized is greater thanxseconds.

i Submit - This button, when clicked, will save all changes on the Email Alerts page.

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Web Interface - Diagnostics

q Diagnostic List - This drop down list lets the user select the diagnostic:Dont Send - This option doesnt send any diagnostics.

Diagnostic 1 - N/A

Diagnostic 2 - N/A

Diagnostic 3 - This option lets the user s end diagnostic 3 which sets the clock bac k to manufacturers default.

Diagnostic 4 - N/A

Diagnostic 5 - N/A

Diagnostic 9 - This option overrides the diagnostic that is cur rently running and puts it back t o normal operation.

w Duration - This field allows the user to set how long the information f rom the performe d diagnostic will stay on the face of the clockbefore it returns to normal operation.

e Submit- This button, when pressed, will send the desired diagnost ic to the clock.

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To enter the diagnostic testing, press the diagnostic switch located on the right hand side of the movement, or use a Sapling IP cloc k web interfac

Purpose: To bring the clock to 12:00:00 and reset to manufacturers default.

Holding the switch for 5 seconds w ill enable you to enter into Diagnostic #3. This can be verified by the green diagnostic LED flashing 3 times with

a five (5) second break between flashes.

While the clock is performing the diagnos tic, the diagnostic LED will continue to flash green. If a problem is diagnosed by the clock, the flashinggreen LED will turn into a flashing red LED. In this case, please refer to Table 2 for the diagnostic error codes. I f at the end of the diagnostic the

diagnostic LED changes to solid green, the test was completed successfully.

At the end of Diagnostic #3 the hands will all be set to 12:00:00. The clock will not resume normal operation until the power has been rec ycled.

Table 2

Number of Red Flashes Diagnosis of Error Code

1,2 Movement detected problem with second hand. Check hands to see if they are hitting each other. Repeat test.

3,4,5 Movement detected problem with hour/minute hand. Check to see if they are hitting each other. Repeat test.

6,7,8 Call Tech Support

Diagnostic Testing

Diagnostic #3 - Manufacturing Default

Overview


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Frequently Asked Questions

How are IP clocks controlled?

IP clocks are independent and receive their time fr om a NTP/SNTP server.

If a setting is adjusted using the Monitor program, does it effect only the selected clock or the entire system?

The IP clock series has the capabilities to allow the user to adjust t he settings to an individual clock or apply t hose settings to the entire s ystem.

How many power injectors will I need if I choose the PoE Injector option?

Each clock will need an injector. However, there are many multi-port switches/ro uters available.

What type of cable can I use for PoE?

The typical cable us ed is CAT5e or CAT6.

Can I use any NTP/SNTP server for downloading the time?

Yes, any website that sends out the NTP/SNTP protocol may be used as an input to the IP clock.

What is the default password to enter into the web interface?

The default password is 6063.

Support


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Troubleshooting

What do I do if I cannot connect to the web interface?

Verify that the IP address your attempting to access is correct by connecting via a cross-over cable. See page 11. If the IP address is correct, verif y

that there arent any provisions in the firewall preventing you from accessing it.

The clock isnt keeping time. What should I do?

Make sure that the NTP/SNTP server addresses that were programmed are functioning. Also, make sure that the clock is communicating within th

network and has outside access to a time server.

The clock is not powering up. What should I do?If using a PoE injector, make sure that the power injector is plugged in. If it is, ensure that the output is going t o the clock and the input is going

to the router/switch.

What do I do if the clock isnt running after its powered up?

Make sure that the pin is removed from the back. If the clock is powered up and the pin is still in, it will not correct. If the clock is powered up

and the pin is still in, power down the clock, remove the pin, power the c lock back up and perfor m diagnostic #3.

Support

sap series analog ip manualv2

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