sap mobile introduction - sap forum egypt, october 2014

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1 Public Business Transformation through Mobile Innovation

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SAP Mobile Introduction

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  • 1. Business TransformationthroughMobile Innovation 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 1

2. The Nexus of Forces Transformative InnovationMobileThe new de facto standard inbusiness interactionSocialConnected businessand social networksBigDataReal-time analyticfor behavioral and predictiveinsightsCloudAbundance of cost-effectivecomputational power andstorage Smartphonesoutsell toothbrushes 15 billion devices willbe connected to theInternet using amobile device By 2020 more mobiledevices than planetsin the galaxy More than 1 billionpeople accesssocial networks Facebook overtakesGoogle as the mostvisited Web site Data volume doublesevery 18 months,with 85% of that datacontained inbusiness domains 80% of new softwareofferings wereavailable as cloudservices 2014 SAP AG or an SAP affiliate company. All rights reserved. 2 3. Define Mobile ?Able to move freely=UNWIREDUnwire Content Unwire People Connect Things Connect Places 4. Mobile app momentum is strongIn both Consumer and Business segmentsConsumer Business50% of companies will increase theirbudget for mobile appsWhen people use mobile apps forwork, there is a 45% increase inproductivity82% of users express an appetite forbuying goods and services throughtheir mobile device in the future$1 Trillion in mobile paymentsexpected by 2015Companies must plan their mobile architecture strategically 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 4 5. SAPs vision is to make enterprises Run Simplethrough MobileIndustryCentricMobileSolutionsMobileSecureCloudbasedPlatform(HCP)SIMPLIFY INNOVATE ACCELERATE 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 5 6. Why a Platform?Employees Customers Partners$$$$$ SecurityLOBProcessesCustomer &PartnerProcessesBusinessAnalyticsData SourcesThird partyappsBreachUnmanageableDoesnt Scale 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 6 7. Why a Platform?Employees Customers PartnersSAP Mobile PlatformData SourcesThird partyappsAfariaMobile Place Security Supportability Extensibility Scalability Flexibility 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 7 8. AN OPEN, SECURE, FULL-SPECTRUM MOBILEPLATFORMB2E and B2C appsFlexibledevelopmentoptionsAny backendSAP Mobile PlatformB2EB2BB2COpen andStandards-basedRapid withSDKsNativeHybridMobile WebMetadataSMSAndroidiOSWindowsOfflineAppServicesPlatformServicesLayered Protectionof the EnterpriseBack-endAgnosticLifecycleManagementAnalytics andReporting 9. SAP PROVIDES MANY MOBILE APPS ACROSSLINES OF BUSINESS AND INDUSTRIESIndustriesHRFinance Manufacturing &ServiceSupply Chain& ProcurementInformationTechnologyLoB &IndustryAppsAnalytics & SalesContent 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 10. PRIORITZE HIGH-VALUEBUSINESS PRACTICESField Workers Mobile worker in field service, logistics, in theplant as well as sales roles App often supporting complex businessprocesses, guiding users through their day High potential to transform work experience aswell as business process with mobile 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 10 11. SAP is providing a Proven Process Application PortfolioSAP Work Manager SAP Inventory ManagerAsset Management Access to asset location,repair history, work orderdetails, materials needed Complete Work Ordersand capture all relevantdata Create Notifications orWork Orders on the spot CATS - time & attendance Guided workflowMaterial Management Speed receipt and back-orderreporting to-and-fromshipping/receiving Perform physical and cyclecounts quickly Accept & distributeincoming materials by POSAP CRMService ManagerField Service Manage service ordersand create confirmations View, look up, update andtransmit Record status, materials,problems, actions,expenses, customersignatures and more View all relevant customerdataSAP Rounds Manager SAP Sales ManagerCondition Monitoring Take measurements andreadings Historic standards and saferanges Generate notifications on-the-spot Trend readings, points andsequencesto avoid emergencies andoutagesSales Account and ContactManagement Activity Management Opportunity and LeadManagement Sales Quotes & Orders iOS and Android devicesupport 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 11 12. OPERATE COST EFFECTIVELYKnowledgeWorkers Every employee, every manager in thecompany Often casual use, self service scenariosand analytics High number of users cross company,opportunity to improve user satisfactionand efficiency significantly 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 12 13. SAP FioriUX 2014 SAP AG or an SAP affiliate company. All rights reserved. 13 14. CONNECT WITH CUSTOMERSConsumersand Citizens Highest expectations regarding ease of use Multiple channels of interaction Incremental revenue opportunity for mostindustries, but must be profitable Opportunity for business transformation 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 14 15. Loyalty IntegrationPersonalized OffersRedemptionTransit DirectionsEnhance theRider Experience 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 15 16. Mobile PaymentLoyaltyLocation Based ServicesPhoto & Video SharingGet Closer to yourFans 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 16 17. LoyaltyTargetedRecommendationsTargeted OffersRedemption & PaymentPersonalize yourShoppersExperience 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 17 18. Multi-MerchantParticipationLocation BasedOffers & DirectionsMultipleReward OptionsLoyaltyExpand theRelationship Beyondthe Bank 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 18 19. Usage AnalysisMobile PaymentOutage Reporting &Service RequestsOutage AlertsEnable Better EnergyManagement 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 19 20. SAP Mobile SecureSAP Mobile Secure is the trusted solution to manage and secure deployments of mobiledevices for any size of company in the cloud or on-premiseMobile Device Management Mobile Application ManagementQuickly self-enroll devices forenterprise use; have controlneeded by pre-configuringsettings and enforcingsecurity and compliancepoliciesEnsure security whenmanaging the device isntideal (for example, BYOD)and when building B2B appsMobile Content ManagementiWorkHTTP XMLAccess personal businessdocuments instantly on yourlaptop or any mobile device 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 20 21. SAP Messaging ServicesEnabling enterprises to connect better with consumersConsumerEngagementSMS MMS Push ConsumerDeliver rich,engaging content toconsumers.Connect to U.S.operators throughJava SDK or MM7interfacesConnect with yourcustomers with textmessaging.Delivered throughthe largest globalnetwork for mobilemessaging, withreach to 900+operators globallyEngage youraudience withtargeted, context-awarepushnotifications andmessages thatdrive users back toyour appEngage yourcustomers to drivebrand awareness,sales, loyaltyprograms, and obtaindeep customerinsight. with made-for-mobile researchand survey toolsInsightThe latest analytics,in-memory, and cloudtechnologies toharness mobilenetwork data soyou can developsmarter, moreimpactful marketingand CRM strategies.Connect with consumers through their mobiles. Anytime, Anywhere 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 21 22. SAP Mobile Place an enterprise App Storesapmobileplace.comManage | Secure | PublishEmployeesBusinessPartners Consumers 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 22 23. Thank You 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 23