sap mobile introduction - sap forum egypt, october 2014

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SAP Mobile Introduction

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Page 1: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1Public

Business Transformationthrough Mobile Innovation

Page 2: SAP Mobile Introduction - SAP Forum Egypt, October 2014

2© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Mobile

The new de facto standard in business interaction

The Nexus of Forces – Transformative Innovation

Social

Connected businessand social networks

Big Data

Real-time analyticfor behavioral and predictive

insights

Cloud

Abundance of cost-effective computational power and

storage

• Smartphones outsell toothbrushes

• 15 billion devices will be connected to the Internet using a mobile device

• By 2020 more mobile devices than planets in the galaxy

• More than 1 billion people accesssocial networks

• Facebook overtakes Google as the most visited Web site

• Data volume doubles every 18 months, with 85% of that data contained in business domains

• 80% of new software offerings were available as cloud services

Page 3: SAP Mobile Introduction - SAP Forum Egypt, October 2014

Able to move freely

=

UNWIRED

Define Mobile ?

Connect ThingsUnwire PeopleUnwire Content Connect Places

Page 4: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public

Mobile app momentum is strongIn both Consumer and Business segments

When people use mobile apps for work, there is a 45% increase in productivity

50% of companies will increase their budget for mobile apps

$1 Trillion in mobile payments expected by 2015

82% of users express an appetite for buying goods and services through their mobile device in the future

Consumer Business

Companies must plan their mobile architecture strategically

Page 5: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Public

SAP’s vision is to make enterprises Run Simple through Mobile

Industry Centric Mobile

Solutions

Mobile Secure

SIMPLIFY │ INNOVATE │ ACCELERATE

Cloud based

Platform (HCP)

Page 6: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6Public

Employees Customers Partners

LOB Processes

Customer & Partner

Processes

Business Analytics

Data SourcesThird party

apps

Why a Platform?

$$$$$ Security Breach

Unmanageable

Doesn’t Scale

Page 7: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public

Employees Customers Partners

Data SourcesThird party

apps

Afaria

Mobile PlaceSAP Mobile Platform

• Security

• Supportability

• Extensibility

• Scalability

• Flexibility

Why a Platform?

Page 8: SAP Mobile Introduction - SAP Forum Egypt, October 2014

AN OPEN, SECURE, FULL-SPECTRUM MOBILE PLATFORM

B2E and B2C apps

Flexibledevelopmentoptions

Any backend

SAP Mobile Platform

B2EB2BB2C

Open andStandards-

based

Rapid with SDKs

NativeHybrid

Mobile WebMetadata

SMS

AndroidiOS

WindowsOffline

AppServices

PlatformServices

Layered Protectionof the Enterprise

Back-endAgnostic

LifecycleManagement

Analytics andReporting

Page 9: SAP Mobile Introduction - SAP Forum Egypt, October 2014

9© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Finance Manufacturing &Service

Supply Chain& Procurement

Industries

InformationTechnology

SalesAnalytics & Content

LoB & Industry

Apps

HR

SAP PROVIDES MANY MOBILE APPS ACROSSLINES OF BUSINESS AND INDUSTRIES

Page 10: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public

Field Workers Mobile worker in field service, logistics, in

the plant as well as sales roles

App often supporting complex business processes, guiding users through their day

High potential to transform work experience as well as business process with mobile

PRIORITZE HIGH-VALUE BUSINESS PRACTICES

Page 11: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public

SAP is providing a Proven Process Application Portfolio

Asset Management Access to asset location,

repair history, work order details, materials needed

Complete Work Orders and capture all relevant data

Create Notifications or Work Orders on the spot

CATS - time & attendance Guided workflow

Material Management Speed receipt and back-

order reporting to-and-from shipping/receiving

Perform physical and cycle counts quickly

Accept & distribute incoming materials by PO

Field Service Manage service orders

and create confirmations View, look up, update and

transmit Record status, materials,

problems, actions, expenses, customer signatures and more

View all relevant customer data

Condition Monitoring Take measurements and

readings Historic standards and safe

ranges Generate notifications on-

the-spot Trend readings, points and

sequencesto avoid emergencies and outages

Sales Account and Contact

Management Activity Management Opportunity and Lead

Management Sales Quotes & Orders iOS and Android device

support

SAP Work Manager SAP Inventory ManagerSAP CRM

Service ManagerSAP Rounds Manager SAP Sales Manager

Page 12: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public

Knowledge Workers

Every employee, every manager in the company

Often casual use, self service scenarios and analytics

High number of users cross company, opportunity to improve user satisfaction and efficiency significantly

OPERATE COST EFFECTIVELY

Page 13: SAP Mobile Introduction - SAP Forum Egypt, October 2014

13© 2014 SAP AG or an SAP affiliate company. All rights reserved.

SAP Fiori UX

Page 14: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public

Consumers and Citizens Highest expectations regarding ease of

use

Multiple channels of interaction

Incremental revenue opportunity for most industries, but must be profitable

Opportunity for business transformation

CONNECT WITH CUSTOMERS

Page 15: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public

Transit Directions

Personalized Offers

Redemption

Loyalty Integration

Enhance the Rider Experienc

e

Page 16: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16Public

Photo & Video Sharing

Location Based Services

Mobile Payment

LoyaltyGet Closer

to your Fans

Page 17: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public

Redemption & Payment

Loyalty

Targeted Recommendations

Targeted Offers

Personalize your

Shoppers’ Experience

Page 18: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18Public

Location Based Offers & Directions

Multi-Merchant Participation

Multiple Reward Options

Loyalty

Expand the Relationship Beyond the

Bank

Page 19: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19Public

Mobile Payment

Outage Alerts

Outage Reporting &Service Requests

Usage Analysis

Enable Better Energy

Management

Page 20: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20Public

SAP Mobile Secure

SAP Mobile Secure is the trusted solution to manage and secure deployments of mobile devices for any size of company – in the cloud or on-premise

Quickly self-enroll devices for enterprise use; have control needed by pre-configuring settings and enforcing security and compliance policies

Mobile Device Management

Mobile Application Management

Ensure security when managing the device isn’t ideal (for example, BYOD) and when building B2B apps

HTTP XMLiWork

Access personal business documents instantly on your laptop or any mobile device

Mobile Content Management

Page 21: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public

Deliver rich, engaging content to consumers.Connect to U.S. operators through Java SDK or MM7 interfaces

Connect with your customers with text messaging. Delivered through the largest global network for mobile messaging, with reach to 900+ operators globally

Engage your audience with targeted, context-aware push notifications and messages that drive users back to your app

Engage your customers to drive brand awareness, sales, loyalty programs, and obtain deep customer insight. with made-for-mobile research and survey tools

The latest analytics, in-memory, and cloud technologies to harness mobile network data – so you can develop smarter, more impactful marketing and CRM strategies.

SMS Push MMS ConsumerInsight

ConsumerEngagement

Connect with consumers through their mobiles. Anytime, Anywhere

SAP Messaging Services Enabling enterprises to connect better with consumers

Page 23: SAP Mobile Introduction - SAP Forum Egypt, October 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23Public

Thank You