sap loans management girish nehete
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SAP Loans Management
Girish Nehete,Head, Transactional BankingSAP Asia Pacific Japan19th August 2009
Agenda
1. Introduction2. SAP Loans: Business Process3. Overview of SAP Solutions for Banking
© SAP 2008 / Slide 2
Agenda
1. Introduction2. SAP Loans: Business Process3. Overview of SAP Solutions for Banking
© SAP 2008 / Slide 3
SAP Banking Platform – Market Leader
Kaupthing BankPostbank
FORRESTER:“SAP leads with agility among core banking
vendors in 2007”
CELENT:“SAP has won key customers in Europe
and Asia with its Core Banking product”“The product is SOA-compliant through
the SAP ESA”
GARTNER:“Gartner believes these changes (IVN Phase II)
increase the chance for meaningfuladvances in business process service
standards for banks“
© SAP 2008 / Page 5© SAP 2008 / Page 5
SAP for BankingSolution Portfolio Overview
Customer Communication Channels
Enterprise ResourcePlanning
Customer Relationship Management
Core Banking
Analytical Banking
Integration Infrastructure
voice Connectivity e-mail fax SMS web mail
Marketing Sales Service
Customer Information File
Master Contract Management
Deposits Payments Collaterals
Loans Trade Finance Treasury
Business ProcessManagement
SOAManagement
Corporate bankingconnectivity
Accounting
Asset LiabilityManagement Basel II
Human Resources
Procurement
Cost Controlling
General Ledger
Corporate Services
SAP Business User
Governance, Risk andCompliance
Enterprise InformationManagement
Enterprise Performance Management
BusinessIntelligence
IAS/IFRS Profitability Limits CreditPortfolio
Currency ManagementOptimization
© SAP 2008 / Page 6
Industry Business Scenarios Select Customers TotalCustomers
SAP Enterprise Resource Planning 600+
SAP Business Intelligence 800+
SAP Analytical Banking 120+
SAP Transactional Banking 130+
SAP CRM for Banking 40+
Banking customer base-- 800+ Banking customers worldwide --
Industry leaders are leveraging SAP beyond ERP to address high-value industryscenarios
Agenda
1. Introduction2. SAP Loans: Business Process3. Overview of SAP Solutions for Banking
© SAP 2008 / Slide 7
SAP Transactional Banking Solutions
© SAP 2008 / Slide 8
ATMBranchMobile Call CenterInternet
L O A N S
Deposits
Col
late
rals
Leasing
Paym
ents
Customer Information
Synd
icat
ions
Customer Relationship Management
Master Contract Management
What is SAP Loans ?
700+customersworldwide
60+insurance
comp.
110+Banks Loans is part
of most sales cases
20 newCustomers
in 2007
fits for differentbank businesses
Retail
Corporates
UniversalBanks
ConsumerLoans
ProjectFinancing Real Estate
CreditFactories
© SAP 2008 / Slide 9
Expectations ofCredit Software
Market Requirements for Credit Software
Business Intelligence
Master Data Management
Integration of Information
Financial Accounting
Correspondence
Back Office Support
Various Service Channels
User-Friendly InterfaceIntegrated Workflow
Integration of People
Management ofBusiness Processes
Implementation and Interfaces
Integration of Processes
SAP Offerings for Loans Management
Technology
Processes
People
Application
One Solution for Customers with DifferentBusiness
Credit Factory
Private Bank
ConsumerLoans
Real Estate
ProjectFinancing
CorporateFinancing
Specialised
SAP Loans - Business Process
Customer Application
Contract Conclusion
Accounting
Disbursement
Contract Default
Contract End
Contract Processing
Contract Analysis
PositionManagement
Execution
NewBusiness
Portfolio
Aut
horiz
atio
n / R
elea
se
Visibility: 360° Customer View
Customer Management – Loan Origination
Single Customer, Loyalty, and Marketing
Case Management
Defined Products & Product Bundles
Flexible Process Automation
Product Offers
Collateral Handling
XI Services
Sales Opportunity Management
Document Management
New products made easy!
with SAP Loans Management – Product Cofigurator!
The Product Configurator
New business rules using flexible Productdefinition
Over 30 product-specific parametersMinimum and maximum loan amount and termFlexible payment periods – monthly or dailyconfiguration (s)Payment rules – pre-, under-, over- and singlepaymentPayoff – penalty definition, short and over payoffhandling, automated payoff processingProducts build the
foundation of the loan
Product set up allowsflexible control of business
rules and quickimplementation of change.
Integrated Loan calculator
Calculation of loan repayment rate
Calculation of loan capital
Calculation of loan term end
Calculation of loan interest rate
Automated calculation of loan repayment rate
Automated calculation of loan capital
Seamless Collateral handling
Collateral Management
LoansManagement
Corporate LoansConsumer Loans
Car LoansIslamic Banking Loans
Mortgage Loans
Collateral Workplace: Monitoring
Position Management - Highlights
Automatic assignment of all incoming payments
Automatic clearing of payments with receivables
Tracking of overdue receivables
Default functionality
Business Operations Overview
Early repayments, partial or fullAdditional chargesIndividual postingsWrite-offs / Charge-offsBorrower changes
Workplace-structured entry of businessoperations
Business partner-based, contract-based, orproject-based selection for businessoperation entry
Status tracking of business operations
Reversal of any posting
Release functionalityReversedReversed
DeletedDeletedSaved as a
plannedrecord
Saved as anactualrecord
Activate (release, if required)
Delete
Change
Delete
Reverse
Post
Entered/SavedEntered/
Saved
ActivatedActivated
PostedPosted
DeletedDeleted
SAP LoansManagement
CustomerInformation
CRM
BusinessWarehouse
FinancialAccounting
CollateralManagement
Reserve forBad Debt
A Pre-Integrated Solution
SAP Loans Management Interfaces
SAP Loans – Complete Business Process
Customer Application
Contract Conclusion
Accounting
Disbursement
Contract Default
Contract End
Contract Processing
Contract Analysis
PositionManagement
Execution
NewBusiness
Portfolio
Aut
horiz
atio
n / R
elea
se
Agenda
1. Introduction2. SAP Loans: Business Process3. Overview of SAP Solutions for Banking
© SAP 2008 / Slide 27
SAP Corporate Banking Connectivity
SAP direct corporate communication for optimal efficiency and new business revenue generation
Solution ComponentsSAP NetWeaver Process Integration
Some Customers
Pain areas
High acquisition costs for acquiring newcorporate customers, especially Small and
Medium Businesses (SMBs)Long and resource intensive implementation
processHigh operating costs for servicing multiple
corporate customersHigh up-sell costs to grow wallet share
Low profit margin and reduced customerretention due to increased competition
The SolutionReduced operational risk, improved
security and increasted transactionaltransparrency from end-to-end.
Tap new revenue streams across theFinancial Supply Chain and delivery
service differentiation.Reduced on-boarding time, faster
revenue realization and improvedcustomer satisfaction.
Near real-time transaction deliveryStandardized best-practice
implementation
SAP Core Business Transformation
© SAP 2007 / Page 29
Business Process Platform for Banking – Allowing for a component based approach to Core Transformation
The Solution• Transformation approach to core b
• Flexibility to follow components baseddeployment
• Selectively replace components andtransform specific business ( ex: Loans)
• Comprehensive and robust productfactory
• Business Process Platform with easeof Integration
• Standard software with flexibility toextend as per bank’s needs
Solution Components• SAP Banking Services
• Customer Information• Deposit Management• Loans Management
• Collateral Management• Payment Engine
• Partner components• Misys Trade innovation• Misys Opics Treasury
Some CustomersBusiness Process Platform for Banking
Pain areas• Legacy systems – high maintenance cost and
lack of flexibility• Complete rip and replace of Legacy systems
requires high risk transformation excercise• New systems difficult to co-exist with exisiting
specialized solutions• Long time to market for launching new
products
SAP Universal Banking Solution by Callatay &Wouters “Thaler run on SAP”
© SAP 2007 / Page 30
End to End Universal Banking package offering
The Need• Need for “all-in-one“ packaged
solution• Bank in a box with pre-defined and
pre-configured contents• Extensibility to private wealth
management
Some Customers
SAP Business Process Platform
Deposits Loans SecuritiesTreasury
Generic Functions
Payments
AccountingInterest
&Fees
Tax MessagingAMLUser Access
&Security
Customer Information File
Internet Banking Branch Banking CRM
BusinessIntelligence
&Interfaces
Bank Analyzer & General Ledger
Regulatory Reporting
OtherChannels(ATM, IVR,
etc.)
PRIVATE
Solution Components• Thaler run on SAP•Thaler universal banking
modules• SAP Bank Analyzer
• SAP General Ledger• SAP Netweaver
The Solution• Ready to run package solution
• Universal Banking solution catering toend to end core banking components
• Core banking solution with integrationinto IFRS and BASEL II
•Fully integrated with ready launch padtowards SOA
•Horizontal capability via combinesexpertise of SAP and C&W in Core
banking•Vertical capability via proven SAP
Technology• Private Wealth Management modules
SAP Centralised Customer InformationManagement
SAP Centralised CIM Solution creates a central comprehensive repository with enriched content as a “singlesource of truth” for the Enterprise System Landscape
Some Customers
Solution Components
• SAP Business Partner• SAP Business Objects Data Quality
Management• SAP Business Objects Dashboard
The Solution
•Enablement of improved CustomerManagement through 360º View on
customers in each and every bankingprocess
• Provides “foundation layer” andplatform for other systems to deliver
further benefit•Readiness of IT-landscape for an
improved adaptivness of processes•Processes complexity reduction by
referring only to one central source ofcustomer data
• Advanced Business Intelligence Toolswith dynamic-analytics and content rich
Dash Boards•Focus on customer for business
growth
>20 Million BusinessPartner Records
Integration with > 41Legacy Systems
>40 Million BusinessPartner Records
>7 Million BusinessPartner Records
Integration with SeibelCRM front end
Pain areas• IT - Complex system landscape leading to
distributed and inconsistent CustomerInformation
• Regulatory - Incomplete KYC Information• Customer Channel - “Multiple Versions” for
Customer Information leading to poorcustomer experience
•Product Management – Product CentricOfferings
•Sales and Marketing - Higher campaigndelivery costs, poor campaign results due to
mis-marketing•CIO – Business growth possible with
customer based growth strategy
SAP Enterprise Collateralization ofReceivables
SAP Collateral Management as a Enterprise Collateral Solution
Solution Components• SAP Collateral Management – Stand
alone or as a part of core banking• SAP Portal
• SAP Business Objects Dashboard
Some Customers
Pain areas• Decentralized view of collateral liquidity,
exposure and pricing• In-house developments / core banking does
not provide centralised view•Lack of opportunity to cross sell or increase
revenue from existing clients•Changes to regulatory to adapt business
process for collaterals•Missing analytical tools – lot of manual work
involved
The Solution
•The front- and back-end support forEnterprise-wide Management of
Collateral across complete collateral lifecycle.
• Risk reduction via transparency oncollateral position (esp. bad debts)
• Increased ROI on capital• Business process compliance with
regulatory requirements• Improve credit risk management• Make use of multi currency, multi
language, multi client features• Get user experience with streamlined
business processes
SAP Enterprise Credit Management Platform
© SAP 2007 / Page 33
SAP Loans Management as a Enterprise Credit Management Platform
Solution Components• SAP Loans Management – Stand alone
component• SAP Portal
• SAP Business Objects Dashboard
Some Customers
Pain areas
• Distributed loans system/ platform fordifferent lines of loans business
• Time to market new products takes too long• Inefficient Loan operation process
• Missing simulation tools – lot of manual workinvolved
The Solution
• One single platform for different bankbusiness – Corporate, Retail, Universal
Banks, Credit Factories, Real Estateand Project Financing
• Easy configuration of new products•Business rules driven automated
processing• Improved credit management
• Make use of multi currency, multilanguage, multi client features
• Get user experience with streamlinedbusiness processes
SAP Financials for Banking
© SAP 2007 / Page 34
Achieve Financial Excellence through SAP solution for Integrated Accounting
Pain areas• High Reconciliation effort/Costs• Difficulty of audit and traceability
• Integration is cumbersome• Limited Ad-hoc reporting capabilities• Limited proactive exception reporting
The Solution•Thin and Fat Sub Ledger concept
• Multi CCY/Multi GAAP• End to end process for Hedge
Accounting• Consolidation
• Full monitoring capabilities• Flexible OLAP Reporting
Solution Components• SAP Financials• Financial Accounting
• Management Accounting• SAP Business Objects Dashboard
Some CustomersReporting and Analytics
Costs ofOperations
(ManagementAccounting)
IAS/SubLedger
GeneralLedger
(FinancialAccounting)ConsolidationFinancial
Statements
Source Data Layer
FinancialInstrumentAccounting
Subledger
Results Data Layer
HedgeAccounting
Fair ValueServer
HedgeAnalytics
SAP Basel II, Risk and Compliance
© SAP 2007 / Page 35
Enable risk-intelligent decisions across your enterprise
Pain areas• Challenges in decision making due to
lack of quality information• High effort and cost to consolidate
data across disparate systems• High reconciliation efforts
The Solution•Consistent and reconciled Financial
Risk data mart• Credit risk engine for risk weighted
average calculations• Flexible calculation processes
• Regulatory reporting• Limit Management
Solution Components• SAP Bank Analyzer
• SAP Business Objects Dashboard
Some CustomersReporting and Analytics
Costs ofOperations
(ManagementAccounting)
IAS/SubLedger
GeneralLedger
(FinancialAccounting)ConsolidationFinancial
Statements
Source Data Layer
FinancialInstrumentAccounting
Subledger
Results Data Layer
HedgeAccounting
Fair ValueServer
HedgeAnalytics
SAP Human Capital Management
© SAP 2007 / Page 36
Achieve Operational Excellence using SAP HCM
Pain areas• Hiring/Training/Retaining talent – lack
of tools to manage• High Training costs
• High costs of common businessprocess like leave processing
• Difficulty of audit and traceability• Poor service quality
The Solution•One solution for more than 40
countries with full compliance to legalrequirements
• Fully integrated web based trainingsystem
• Fully integrated workflow for Payroll,Procurement, Training and Career
planning• Integrated solution for talent
management that enables to retain topperformers and develop them.
Solution Components• SAP ERP Human Capital Management
Some Customers
FindingTomorrow’s
Leaders
WorkforcePlanning
Finding/Retaining the Right
Talent
WorkforceAlignment
EnsureCompliance
MeasuringEffectiveness
SAP Currency Management and Optimization
© SAP 2007 / Page 37
Optimize your cash and reduce expense on cash logistics
Pain areas• High cost of cash handling
• Over stocking of ATMs due to lack ofvisibility of demand
• High transportation cost due tomultiple trips
• High costs for Emergencyreplenishment
• Lack of tracking of cash in transit
The Solution
•Full cycle of currency supply• Demand Planning• Supply Planning
• Supply optimization• Transportation planning
Solution Components• SAP Advanced Planning and
Optimization (APO)• SAP ERP
• SAP Business Objects Dashboard• SAP Event Management
Some Customers
Cash Centre ACash Centre A Cash Centre C
Cash Centre C
Regional BranchRegional Branch
OtherBanks
OtherBanks
ATM1
ATM1
Branch YBranch Y
Branch XBranch X
ATM2
ATM2 ATM
3
ATM3 ATM
4
ATM4 ATM
5
ATM5
Cash Centre BCash Centre B
Choose your Line to your destination with SAP
Reconciliation
Security
Information Management
Customer Centricity
Embedded Analytics
Predictive Analytics
Customer Channels
Bundle Pricing/Product
Integrated Banking Solution
Core Banking Replacement
Incremental Core Banking Replacement
Payments
Collections
Working Capital Management
Wealth Management
Unbanked/Underbanked
Micro LendingNon banksIslamic Banking
SME Lending
Mergers &Acquisitions
Go International
Outsourcing/Offshoring
Green Banks
Customer Line
Information Line
Core Banking Line
Segment Line
Holistic Line
Leasing
Enterprise Risk Management
Compliance & Regulation
Thank you….
Thank You for yourattention!!!
Reconciliation
Security
Information Management
Customer Centricity
Embedded Analytics
Predictive Analytics
Customer Channels
Bundle Pricing/Product
Integrated Banking Solution
Core Banking Replacement
Incremental Core Banking Replacement
Payments
Collections
Working Capital Management
Wealth Management
Unbanked/Underbanked
Micro LendingNon banksIslamic Banking
SME Lending
Mergers &Acquisitions
Go International
Outsourcing/Offshoring
Green Banks
Customer Line
Information Line
Core Banking Line
Segment Line
Holistic Line
Leasing
Enterprise Risk Management
Compliance & Regulation
Girish NeheteHead, Transactional Banking,SAP Asia Pacific JapanGlobal Banking Line of Business
M +6592361660F +6567685413E [email protected]
© SAP Summit 08 / Page 40
Thank you!
© SAP Summit 08 / Page 41
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