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SAP FORUM İSTANBUL 2014 Basit Düşün Fark Yarat SAP IBO – Intelligent Business Operations

Konuşmacı Adı : Uğur Naciterhan

Firma Adı : SAP Türkiye

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2

AGENDA

The Reality – The Internet Of Everything

Examples of Intelligent Business Operations

How SAP can help you… Next Steps

How Middleware Needs To Evolve

Demonstration

The Reality of the Internet of Everything

1 billion Facebook users

4 billion YouTube views

per day

Data

doubles every 18 months

15 billion web-enabled

devices

5 billion in

emerging middle

class


Add Value to Your Big Data …

Enabling Intelligent Business Operations

1 Collect massive amounts of raw data

2 Analyze big data and gain insights

3 Infuse actionable insights back into

your processes in real-time

2

1

3

Any CRM

Logistics

0010110101

0010101001

0101011110

000101 Any ERP

Any App

Device

Machine

How Middleware Needs to Evolve…

Human &

System

Processes

BPMN Everywhere

Great

UxP

Move onto

In-Memory Platform

Intelligent Business

Operations

What happened?

What happens?

What should I do?

(next best action)

Us

er

En

ga

ge

me

nt

Maturity of Middleware Capabilities

What will happen?

Collapse Layers

Integrated Modeling

Rules & Processes Co

lle

cti

ve

In

sig

ht

Integrated

Mom ESB

AS Dev

Integrated

Analytics


Intelligence

Value

Triggered Event

Data Integrated & Ready for Analysis

Information Delivered

Time

Action Taken

Value

Diminishes

Data

Latency

Analysis

Latency

Decision

Latency

Action Time

Increased

Value

A2I

Action

Time Reduced Time

To Action

Source: Dr. Richard Hackathorn. Bolder Technologies Inc.

How to get value from Big Data insights? The value that an insight can bring to a transaction decays with time

Today - Unleashing the Power of Intelligent

Business Operations

Intelligent Business Operations Powered by SAP HANA

MODEL

PowerDesigner

IMPLEMENT

Process Orchestration Operational Process Intelligence

EXECUTE

Event Stream Processor

100101 011010

ACTION

Examples of Intelligent Business Operations

http://sapopint.testdrivesap.com:8000/sap/opi/pv/workspace/


Know the status of all orders in real-time (across CRM,

ERP, SCM, logistics partner, B2B, etc.)

Intelligent Business Operations in Retail

Example: Order Fulfillment

Get alerted when the system detects or predicts

potential issues with orders

Improve on-time delivery


Intelligent Business Operations in Logistics

Example: Hub Operations Management

Real-time tracking of 60 flights, 300,000+ of shipments

(1500 tons in 8 hr), 97% SLA

Identify issues with shipments, bottlenecks, reduce

costs (1 delayed flight = €1m)

Dynamically allocate workforce to solve issues


Intelligent Business Operations in Healthcare

Example: Cancer Patient Diagnosis & Care

Reduce tumor data analysis to seconds – using real

time analysis and comparisons to millions of patient

entries worldwide

Provide immediate personalized cancer treatment and

drug recommendation

Streamline processes for individual drug

recommendations and reduce shift changes


New customer want access to chosen services (e.g. TV,

internet, mobile) as quickly as possible

Intelligent Business Operations in Telco

Example: Customer Onboarding

Several departments have to collaborate (e.g. sales,

customer relations, installation)

Avoid customer escalations by identifying problems in

real-time. Increase ARPU.


IBO in Action: Check out the

SAP demonstration videos

Logistics: http://www.youtube.com/watch?v=HHBCdwPzkG0

Manufacturing: http://www.youtube.com/watch?v=R2bVd66jWz0

Telecom: http://www.youtube.com/watch?v=sM8kJAN0Wos


SAP acquires Business

Rules Management (BRM)

leader YASU Technologies &

releases SAP BPM & BRM

SAP introduces Process

Orchestration combining

BPM, BRM, PI + B2B

6.500+ customers invested in Process

Orchestration, BPM, PI or BRM

2007 2010 2011 2013 2014 2012

SAP releases Operational

Process Intelligence powered

by SAP HANA

SAP releases

Intelligent Business

Operations powered

by SAP HANA

SAP’s Journey to Intelligent Business Operations

Powered by SAP HANA

SAP acquires Enterprise

Architect leader

PowerDesigner via Sybase


Intelligent Business Operations powered by SAP HANA

Architectural View

Gain Full Visibility into

your heterogeneous E2E

Processes in Real Time

Exploit the Power of Big

Data by infusing Big

Processes

Value.. “We all get excited

by Big Data. But Big Data

without the context of the

surrounding processes is

meaningless.”

Key TakeAways Intelligent Business Operations Powered by SAP HANA

Work Smarter, Improve

Responsiveness..

Understand and predict

critical situations

Vishal Sikka, Member of the SAP Executive Board

SAP TechEd Las Vegas 2013

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Want More

Information? Please look at our IBO whitepaper and visit us

online at www.sap.com/processorchestration

Attend one of our Middleware Technical Academies

or our ‘Middleware Innovation Days’ at

http://global.sap.com/campaign/ne/newsletter/g_nl_s

ubscription_sap_middleware_news/index.epx

Subscribe on our twitter handle at

http://twitter.com/saptechnology

http://www.sap.com/bin/sapcom/en_us/downloadasset.2013-12-dec-20-15.intelligent-business-operations-with-sap-hana-pdf.bypassReg.html


Intelligent Business Operations in Retail

Example: Order Fulfillment

http://sapopint.testdrivesap.com:8000/sap/opi/pv/workspace/



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Teşekkürler

İletişim Bilgileri:

Uğur Naciterhan

Çözüm Yöneticisi

[email protected]

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