sap forum kuwait: enterprise mobility: a business opportunity or an it headache

Kuwait 2013

Enterprise Mobility - Business Opportunity or an IT Headache

Raj Singh Business Development Director - Mobility, SAP MENA

© 2013 SAP AG. All rights reserved. 3

Enterprise Mobility is a very active ocean …

Native

Mobile Web

Hyb

rid

HTML5 Feature Phone Smartphone

Kiosk

SMS

Tethered

Sync MCAP

MEAP MD

M

Tablet

iOS

Windows Mobile

Android

BlackBerryOS Symbian Apps

Gradient

Security

Scalability

On Premise

Cloud

Open Standards

Future-proof

Integration

APIs BYOD

CS

S

JavaScript

UX

Connectivity

Authentication

Augmented Reality

NFC

mPayments M2M

Swipe

Anim

ation

Gesture Accelerometer

GPS

LB

S

Session Management

M2M

mBanking

RDC

MM

S

Enterprise App Store SDK

GeoLocation

JavaScript

App Cache

Local Storage

Local Storage

Kiosk

Relia

bili

ty

HTML5

Device Management

mMoney

Content Apps

OData


Complexity grows fast

Ease of use

Device choice

Apps and more apps

Security

Device Management

and Configuration

Development

tools

TCO

Device and

back-end diversity

Databases

Web Services

Software Applications

Mobile App Lifecycle

Management

Development

IT


©2011 SAP AG. All rights reserved. 3

What can go Wrong Without a Clear Strategy

Source: IDC Worldwide Mobile Security

Security Problems

Integration of the mobility platform with existing..

Cost overruns, budget problems

Missed deadlines

Changes in project scope caused by new development

Release conflicts of operating systems, mobile apps

Installation, Operations and support too complicated

Low interest within organization

Insufficient expertise of implementation partner

No problems

No comment

Others in %

Unclear Strategy

Insufficient Expertise

Challenges of introducing Mobility Solutions


71% of senior IT leaders

see mobile as strategic

yet only

18% have a comprehensive

strategy

Strategy is the top challenge for enterprises going mobile

Source: IDG Research poll 2012 and White Paper, Mobile in the Enterprise:

The Gap between Expectations and Expertise


Users want apps with a high-end UX


To achieve the benefits, opposing forces must be balanced

The Users

The Business


Characteristics of a balanced mobile solution

Technology from a

minimum set of vendors

Flexibility and options to

handle the small and

large use cases

Large population of

customers, skilled

developers and

supporting eco-system

to meet scalability,

security and privacy

needs

Mobile will continue to

be volatile – you need a

future-ready solution


SAP has the broadest, end-to-end mobility portfolio A comprehensive and open mobile portfolio

Support for All Devices

Instant Mobilization and Ecosystem

Full Service Platform Cloud or On-Premise

Backend Agnostic

LoB/Industry Apps Customer/Partner Apps Analytics Apps

SAP Store and Mobile Apps

Cloud and

Managed

Mobility

Development Tools EMM M2M Platform Mobile App Platform

SAP Mobile Services

3rd Party Systems

SAP Systems 3rd Party DBs

SAP HANA

En

d-t

o-E

nd

Secu

rity

Rapid

Deployment

Services

Customization

and Services

Gateway


SAP allows you to get in small and grow…

Email

Enterprise Workflow

Complex process and Consumer apps

B2B2C

Extensive digital strategy


Pre-built B2E, B2B mobile apps offered by SAP (subset) SAP Store

Finance

HR

Manufacturing

Supply Chain and Procurement

Service

LOB Apps

Information Technology

Sales

Analytics

SAP Cart Approval

SAP Sanctioned-

Party List

SAP Transport Notification and

Status

SAP Transport Tendering

SAP Inventory Manager*

SAP BusinessObjects

Explorer

SAP BusinessObjects

Mobile

SAP Strategy Management

SAP Employee Lookup

SAP HR Approvals

SAP Interview Assistant

SAP Learning Assistant

SAP Leave Request

SAP Manager Insight

SAP Timesheet

SAP Travel Receipt Capture*

SAP Travel Expense Approval*

SAP Travel Expense Report*

SAP Work Manager*

SAP CRM Service Manager*

SAP Replication Manager

SAP TDMS Manager

SAP User Experience Monitor

SAP IT Change Approval

SAP IT Incident Management

SAP System Monitoring

SAP WorkDeck

SAP NetWeaver Portal

TwoGo by SAP

SAP Customer and Contacts

SAP Customer Briefing

SAP Customer Financial Fact Sheet*

SAP ERP Order Status

SAP Material Availability

SAP Sales Order Notification

SAP ERP Quality Issue

SAP EHS Safety Issue

SAP Inventory Manager

SAP Visual Enterprise Viewer

SAP Work Manager*

SAP Rounds Manager

SAP CRM Service Manager*

SAP Customer Financial

Fact Sheet*

SAP GRC Access

Approver*

SAP GRC Policy Survey

SAP Payment Approvals

SAP Real- Spend

SAP Travel Expense Approval*

SAP Travel Expense Report*

SAP Travel Receipt Capture*

SAP Sales Diary

SAP Receivables

Manager

TwoGo by SAP

SAP NetWeaver

Portal

SAP Account Intelligence

SAP Sales Manager

SAP Fiori

SAP Fiori

SAP Fiori

SAP Sales Companion

SAP Sales Pipeline Simulator

https://store.sap.com/sap/cpa/ui/resources/store/html/Solutions.html?pcntry=US&catID=MOB&sap-language=EN


Off the shelf apps available in SAP Store Discover, evaluate, buy and deploy mobile apps from SAP and Partners

Visit store.sap.com/mobile or scan these QR codes: Apple iOS Android

SAP Enterprise Ready App Store:

Over 70+ mobile apps from SAP and certified apps

from partners

Support for enterprise buying and evaluation

processes

Ability to search, browse, download, and deploy

applications

In product discovery – access SAP Store via Afaria

Availability via SAP Store website and on device

http://www.youtube.com/watch?v=JI6oidLtqTU

http://www.youtube.com/watch?v=15v4SePF56w&list=PLB9103E9B79B49DD9&index=4&feature=plpp_video


SAP Mobile Secure Industry’s First Comprehensive Mobile Security and Management Suite

Mobile Security

Device

Application

Content

Services

Enterprise Mobility Management System

SAP Mobile Secure

On Premise Hybrid Cloud


Meet strict regulations

Protect corporate data and meet

compliance and audit requirements in

highly regulated industries with

additional encryption and security

requirements.

Speed mobile initiatives

Accelerate app adoption: no

coding or security expertise

required. Eliminate security

bottlenecks for operational app

deployments at scale.

Increase flexibility

Ensure security when managing the

device isn’t ideal (for example,

BYOD) and when building B2B and

B2C apps.

SAP Mobile App Protection by Mocana

SAP Mobile App Protection by Mocana helps organizations accelerate mobile initiatives by

automating app security. App-wrapping technology enables enterprises to quickly secure

existing corporate and third-party applications without having to write any code.


My files – any device

Access personal business documents

instantly on your laptop or any mobile

device.

Corporate content access

Discover and access content from

corporate document management

systems.

Share my files

Share files with teams, colleagues,

and business partners from

anywhere.

SAP Mobile Documents

HTTP XML

iWork

The SAP Mobile Documents mobile app is designed for enterprise deployments where

collaboration, security, and control of business content are critical. Users enjoy anytime,

anywhere access to view and collaborate on personal and corporate content, in an easy-to-use,

native mobile app.


Mobile application development effort

Authentication

Business application integration

Security – devices, data, content

Offline access and synchronization

Multi-platform support

Administration

Application versioning and lifecycle management

Push notifications

Proxy

Reporting and analytics

SAP Mobile Platform value-add 20%

80%


Strategy

A strategy is a plan of action designed to achieve a

specific goal. Strategy is all about gaining (or being

prepared to gain) a position of advantage over

adversaries or best exploiting emerging possibilities. As

there is always an element of uncertainty about future,

strategy is more about a set of options ("strategic

choices") than a fixed plan.

Source: Wikipedia


Strategy Workshop for Enterprise Mobility

Four steps of defining a Mobility Strategy

WHAT Identify Mobility Usecases

WHY

Define Vision

Determine Focus Areas

HOW

Derive Technical Realization

Define Organizational Realization

WHEN

Evaluate Usecases prioritization

Document an aligned Mobility Roadmap


Broad range of services to help you at any stage

Industry/LoB Expertise Rapid Deployment

Strategy End-to-End Mobile

Enterprise Solutions

End-to-End Mobile

Security

End-to-End Mobile

Consumer Solutions


You will be joining some of the top companies in the world

http://www.novusint.com/


RSADF - Royal Saudi

Air Defence Forces

Dnata (Emirates Aircraft Refuelling)

STRATA Manufacturing

(Mubadala)

Not just globally but locally

Thank You!

Raj Singh Business Development Director - Mobility, SAP MENA

[email protected]

+971-56-141-9764

mailto:[email protected]

Kuwait 2013