sap forum İstanbul 2016 - sap ariba İle sÖzleŞme yÖnetİmİ
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SAP FORUM İSTANBUL Reimagine Business for the Digital Economy
SAP Ariba Contract Management
Speaker’s Name : İlkay Sağlam
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2 Internal
Agenda
Typical Contract Management Business Requirements
Solution Overview and Differentiators
Customer Success in Action
Typical Contract Management
Business Requirements
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Ineffective Contract Lifecycle Management Results in Increased Compliance Risks
Draft Contract
Negotiate Contract
Approval/ Signatures
Storage/ Repository
Manage Compliance
Admin/ Optimize
Creation Visibility Performance Management
Inconsistent and email-intensive
processes
Long Negotiations approval cycle
times
Lack of tight controls ( e.g. for non
standard contracts /language
Legal Risk
Organizationally dispersed contracts
Redundant contracts
No visibility into commitments
(financial, legal)
Inability to track regulatory
compliance or understand contract
history
Poor contract compliance
( PO, Invoice, SLAs )
Poor renewals management
Lack of performance
information hinders re-
sourcing or resale efforts .
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6 Internal
Companies Leveraging Contract Management Solutions Drive
Superior Procurement Results*
* Source: Aberdeen Group, Procurement Contract Lifecycle Management, January 2012
Laggards – Bottom 30%
Industry Average – Middle 50%
Best in Class – Top 20%
67%
4%
8% 45%
8 16
Spend Under Management Average Days for Contract
Review & Approval Realized Contract Savings
79% 17%
47
Up to 50 percent reduction in contracting cycle times
More than 50 % increase in realized contract savings
25% increase in Spend Under Management
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7 Internal
Leading to Better Visibility and Compliance*
Performance Metrics Best-in-
Class
All
Others
On-contract spend 74.2% 54.9%
Transactions that are compliant with
contracts 76.6% 66.6%
Contracts stored in a central, searchable
repository 69.7% 63.2%
* Source: Ardent Partners, The Rewards of Best-in Class Contract Management, February 2015
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8 Internal
These are the Challenges We Hear From Our Customers
Legal
Weak Contract Management. Poor
contract compliance, belated
renewals management, and lack of
performance information
Ineffective Contract Creation. Lack
of tight contract authoring controls,
creating legal risk
Poor Contract Visibility. Dispersed
and redundant contracts and the
inability to track regulatory
compliance or understand contract
history
Disconnected Negotiation
Processes. Inconsistent and e-mail-
intensive processes, long negotiation
and approval cycle times, and risk of
not including the correct stakeholders
Slow Time-to-Value. Poor user
adoption, lengthy deployment, and
limited process and data integration
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9 Internal
What if you could…?
Manage all of your agreements
on an integrated SaaS
platform
Address your complex
scenarios with robust,
configurable workflows
Leverage pre-built best-
practice templates and
workflows
Execute contracts
electronically making the
contracting process 100
percent paperless
Improve collaboration with
suppliers via the Ariba Network
Incorporate deployment and
best practices services in
order to achieve your ROI
...And receive all of this in a
single subscription pricing
model with no hidden or
additional costs?
Average $3.5 million in annual savings with
14x ROI on a $250K investment from an
Ariba customer:
$1M to $2M due to improved efficiencies in contract search and visibility
$1M to $2M due to contract creation efficiencies (eliminating rekeying, reduced time drafting, etc.)
$400K to $800K due to approval process improvements
$400K due to reduction in FTE support for ongoing enhancements (comparison of CD installed software vs. SaaS delivery model)
$350K with elimination of support and maintenance of CD software
Improved data integrity between contract data and transactional systems
Improved consistency and use of standard terms
Solution Overview and
Differentiators
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11 Internal
Third Parties Agree: Ariba is THE Single Best-in-Class SaaS
Solution for ALL Contract Types and Agreements
More than four million contracts every day…
At Ariba, we help our customers manage more than four
million contracts every day with than 500 total customers
Extensive experience and customer reach across both
procurement as well as sales contracts
Consistent Leader in CLM according to…
Gartner Magic Quadrant, June 2013
Forrester Research, SVM Toolset, Q1 2013
Benefits of OnDemand deployment …
Y1 TCO 5X-10X less than installed software
50% faster implementation cycles
25% more spend under management
2X-4X more innovation releases
Sources: Aberdeen, AMR, Triple-Tree, Ariba
Publication Date: Feb 2015
Gartner MAGIC
QUADRANT
Forrester WaveTM Q1 '13
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12 Internal
Ariba Contract Management Supports the Entire Contract Lifecycle
Draft Contract
Negotiate Contract
Approval/ Signatures
Storage/ Repository
Manage Compliance Admin/ Optimize
Contract Visibility / Repository
Contract Execution and Compliance
Contract Creation
Automates the contract creation cycle, from
draft to reviews and approvals
Contract authoring tools, including clause
libraries and conditional templates
Creates a contract repository with access-
controlled search and reporting
Audit trail for internal and external and
regulatory requirements
Deep integration within the source-to-contract
process
Expiry notification for improved renewal
management
Centralized electronic task-driven notification
alerts
Rapid time to value with on-demand
deployment
Microsoft Word integration
Integration to leading eSignature providers –
DocuSign and Adobe Document Cloud eSign
Services
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13 Internal
Delivering Optimized Contract Lifecycle Management
Improved Contract Management.
Improved contract compliance, timely
renewals management, and visibility to
performance information
Effective Contract Creation. Tighter
controls and minimized legal risk
Full Contract Visibility. Single repository
for contracts, elimination of redundant
contracts, visibility into commitments, and
the ability to track regulatory compliance
and understand contract history
Streamlined Negotiation Processes.
Streamlined and controlled processes,
abbreviated negotiation and approval
cycles, and inclusion of the right
stakeholders
Rapid Time-to-Value. Enables strong user
adoption, delivers rapid on-demand
deployment, and provides process and
data integration
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14 Internal
Ariba Contract Management (Buy and Sell) Driving Spend Compliance Across All Contract Types
Contract Creation
• Contracts of any type: Buy, Sell, Internal/Corporate
• Collaborative authoring – including integration with Procurement & CRM systems
• Single point of access for sellers across all buyer relationships
• Standardized contract creation from templates and clause libraries
• Deep integration with the sourcing process for contract creation
• Powerful workflow and approval engine controlled completely within the user interface
Repository, Reports, and Alerts
• Customizable, role-based dashboard for contracts data
• Advanced repository and search
• Automated compliance monitoring and alerts
Compliance and Usage
• Performance/audit management on contracts
• Integration with back-end systems for automated P2P usage of agreements
eSignatures through DocuSign and Adobe Echosign
L1 Customer Support, BPC expertise, Setup included in Subscription
Out of box integration to Sourcing and P2P systems
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15 Internal
Contract
Complexity
Our Paper Their
Paper
Strategic Alliance
Sales Agreements
Leases
Sales NDA Purchasing NDA
eContracts
Purchasing Agreements
Ariba Contract Management Addressing ALL Contract Types
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18 Internal
Ariba® Contract Management eSignature Services in partnership with Adobe®
EchoSign® and DocuSign® help customers to go INK and Paper free and close
deals faster and more efficiently, increasing savings, revenue and productivity.
B u y e r s E - S i g n a t u r e P a r t n e r S e l l e r s
Ariba® Contract
Management
API’s
Integration with leading Electronic Signature providers
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19 Internal
Electronic signatures Value Proposition Faster Contract Completion, Reduced Costs, Improved Controls
Source: IDC White Paper, sponsored by Adobe, Bridging the Information Worker Productivity Gap: New Challenges and Opportunities
for IT, September 2012.
Contracts completed in 1-2 days vs. 2-3
weeks
80% reduction in paper and supplies
Detailed audit information and compliance
copies of every signed document
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20 Internal
The Market-Leading SaaS Solution to Better Manage Contracts & Commitments
Key Imperative Why Ariba Contract Management?
• Most widely adopted contract management provider with over 450
total customers
• Manage the entire contract lifecycle for all agreements on an
integrated SaaS, spend management / sales acceleration platform
• Ranked as a leader by numerous independent analysts
End-End Contract
Management
Improve Contract
Management
Efficiency
• Flexible approach with configurable workflows in the contract
management lifecycle incorporating all relevant activity and information
• Process standardization tools driven by best practice templates to
remove bottlenecks and improve overall contracting efficiency
• Tightly integrated electronic signatures capabilities making contract
execution more transparent, faster, and more secure
• Configurable dashboards with robust search, reporting, and task
driven alerts providing audit trails for operational and regulatory
compliance for best value agreements
• Enhance ability to manage cash through improved visibility and
forecasting
• Plug in to the Ariba Network to improve contracting efficiency and
effectiveness while assuring your return on investment
Manage
Commitments
More Effectively
Driving ROI
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21 Internal
SaaS Data Security With Ariba, Your Sensitive Contract Data Is Secure
Physical Security
24x7 guarded servers
Surveillance cameras
Motion detectors
Limited Ariba access
Biometric access control
Data Security
Three layers of firewall protection
HTTPS – 128 bit encryption
Intrusion Detection System to monitor traffic for anomalous behavior
Password encryption with expiration
Access control entries on load balancers
Availability & Reliability
99.5% uptime
Comprehensive backup schedule
Redundancy at all tiers: web, application, database
Proactive notification of downtime
24x7 disaster recovery plans & centers
Security Certification
WebTrust audited every six months
Independent CPA has determined Ariba conforms to established principles
WebTrust principles: security, availability, processing integrity, privacy, confidentiality
Hosting facilities in the USA and EU and SAS70 certified
Customer Success in Action
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23 Internal
Contract Management Customers Broad Industry and Regional Coverage
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24 Internal
Ariba Contract Management delivers Measurable
Benefits - - - -
100%+ Compliance within TopSource
1300 Contract Workspaces
11 Different Process for various departments
Multi-Location Benefits
5500+ Contract Workspaces and
signed till date
2-3 Billion Procurement Spend under
contract
14 Categories managed
1200 Contracts signed through
electronic signatures
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
İlkay Sağlam
Head of Supplier Practice
+90 533 667 2038