sap enable now what‘s new · 2019. 8. 8. · version 1.0, feature pack 1811 | 03.11.2018 . sap...

SAP Enable Now What‘s New Introduction PUBLIC 1

WHAT’S NEW | PUBLIC Version 1.0, Feature Pack 1811 | 30.11.2018

SAP Enable Now What‘s New

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Table of Contents

Introduction.......................................................................................................................................... 4 Further Information .................................................................................................................................................. 4

General Changes .................................................................................................................................. 5 SAP Enable Now Info Center ................................................................................................................................... 5 Producer UI ................................................................................................................................................................ 5 Select or Create Workarea ...................................................................................................................................... 5 New Bubble Template .............................................................................................................................................. 6 New Options for Creating the Library.................................................................................................................... 6 Database Support ..................................................................................................................................................... 6 Enhanced Options for Server-Generated E-Mails ............................................................................................... 7

Content Organization and Collaboration........................................................................................... 8 Preview of Images in Groups................................................................................................................................... 8 Automatic Deletion in the Instant Producer ......................................................................................................... 8 Start Links .................................................................................................................................................................. 8 CORS Wildcards ........................................................................................................................................................ 9 Automatically Generated Titles .............................................................................................................................. 9 Downloading of Must Have Objects ....................................................................................................................... 9 Workarea Statistics in the Producer .................................................................................................................... 10 Restructuring Server Interactions in the Producer........................................................................................... 10 Setting the Top Group in the Producer Automatically ...................................................................................... 11 Export of User Lists.................................................................................................................................................. 11

Process Guides.................................................................................................................................... 12 Anonymize Screen Area .........................................................................................................................................12

Rapid Learning .................................................................................................................................... 13 Placeholder Texts in Book Pages ..........................................................................................................................13 Book Page Navigation .............................................................................................................................................13

Desktop Assistant............................................................................................................................... 14 Replacing Page Key Attributes ............................................................................................................................. 14

Web Assistant ..................................................................................................................................... 15 New Hotspot Variants .............................................................................................................................................15 Context Information for the Learning App ..........................................................................................................15 Learning App Context Information for Additional Learning Objects ............................................................. 16 Bubble Offset ........................................................................................................................................................... 16 Deactivating Learning App Feedback .................................................................................................................. 16

Web Assistant: Learning App Content .............................................................................................. 17 SAP S/4HANA Cloud (1811) in-app learning content ........................................................................................ 17 SAP Marketing Cloud (1811) in-app learning content ....................................................................................... 18 SAP SuccessFactors (1808) in-app learning content ...................................................................................... 18


Content Publishing ............................................................................................................................ 20 SCORM Export Includes Linked Process Guides .............................................................................................. 20

Integration Scenarios ......................................................................................................................... 21 SAP Solution Manager Change Management.....................................................................................................21 Supporting Non-Structured Elements .................................................................................................................21 Supporting SAP Solution Manager Process Links .............................................................................................21 Optimizing SAP Solution Manager Synchronization ........................................................................................ 22


Introduction

This document gives you an overview of the changes in the latest version of SAP Enable Now 1811 compared to version SAP Enable Now 1808. The changes are indicated in the following areas:

o New Feature: Describes a new functionality that is not based on existing functions. o Enhancement: Describes an extension added to an existing function. o Optimization: Describes improvements to an existing functionality.

Note Before installing the new release, make sure that you have considered all preparation steps for the product update and content migration. For detailed information, see the SAP Enable Now Upgrade Guide.

Further Information

Info Center Product trainings, content and templates, additional information… Go to Info Center

SAP Help Portal Product manuals, installation guides, upgrade and security information… Go to SAP Help Portal

Tip

Use to access the interactive training materials for more information about what‘s new and changes in the SAP Enable Now Info Center (registration required).

SAP Enable Now What‘s New General Changes PUBLIC 5

General Changes

SAP Enable Now Info Center

To improve onboarding, various parts of the SAP Enable Now Info Center have been optimized and updated. • The look and feel have been completely reworked and

modernized. All of the templates used in the Content & Templates area can be downloaded for your own use.

• To improve the overview and traceability of special topics, the content categories have been renamed and the information has been optimized.

• To make setup and configuration more easily, new content has been provided for technical administration in the Installation & Configuration area.

Enhancement, SAP Enable Now Info Center

Producer UI

The Producer UI has been adjusted to optimize the separation of the tab bar from the workarea in the Producer. The new, modern layout saves space and emphasizes the active tab.

Optimization, Producer

Select or Create Workarea

So that you can work more efficiently with multiple workareas and create new workareas more easily, the dialog Select or Create Workarea has been reworked in the Producer:

• A list of the last-used workareas lets you quickly change between these in addition to the name and the path, a description and the date last used is also displayed for each workarea.


• It is now easier to create a new workarea and the UI has been reduced to the bare essentials. Next to the target directory and the description, you can now enter a separate display name for the workarea.

• The workflow for linking a workarea to SAP Enable Now Manager has been simplified with step-by-step instructions.


New Bubble Template

To support various design guidelines, you can use the new bubble template Rectangular to create a rectangular bubble. The bubble template is based on the standard bubble White Island and can be selected in the Style Editor.

Enhancement, Producer

New Options for Creating the Library

For a more flexible creating of the library, you can use these options in the Style Editor: • The background color of the content list can be adjusted individually • The icons in the content list can be hidden, if needed • The color list under the title bar can be hidden.


Database Support

The Manager supports the SAP HANA 2.0 SPS 03 database.

Enhancement, Manager (HANA)

Enable Now


Enhanced Options for Server-Generated E-Mails

In the server settings, you can enter a sender name or define an e-mail address for replies to e-mails sent by the Manager, such as automated notifications. This let’s e-mail recipients identify server-generated e-mails more easily, and reply to them, if necessary. Administrative users, on the other hand, can collect and process user reactions in the central inbox, so that they can redistribute critical tasks based on the out of office replies.

Enhancement, Manager Enable Now

SAP Enable Now What‘s New Content Organization and Collaboration PUBLIC 8

Content Organization and Collaboration

Preview of Images in Groups

To make adding images more user friendly, you can see a preview of all the images available in the selected folder. This makes it easier to search for and select an image.


Automatic Deletion in the Instant Producer

To optimize the workflow, simulations assigned by the Manager and downloaded to the Instant Producer by a subject matter expert using the Check Out Projects function are deleted from the Instant Producer after processing is complete and the upload to the Manager was successful. The simulation is automatically reassigned to the previous user and the watchers are informed about the change by e-mail. This means, for example, that the subject matter expert cannot make changes once the project has been published.

Optimization, Instant Producer

Start Links

To ensure an improved overview and access, the project explorer contains the new Start Links category. This group displays all of the links available for the playback of the selected object. This includes local links, links to the authoring preview and published versions on the SAP Enable Now Manager, as well as links you‘ve defined by using a prefix. In addition, there are two new controls next to each link. These enable the copying or direct playback of the link.

Enhancement, Producer Enable Now


CORS Wildcards

In the Server Settings for the SAP Enable Now Manager, choosing the CORS-allowed Sites option, means you can use placeholders for URLs (for example, *.hana.ondemand.com). This makes it easy to use whole domains without having to specify each and every subdomain.

Optimization, Manager (HANA)

Automatically Generated Titles

So that you can work more efficiently, objects created on the Manager‘s UI receive an automatically generated title that is made up of an object type as well as of the date and time. This should be familiar to you from the Producer. You can use this title as it is or change it.

Optimization, Manager

Downloading of Must Have Objects

To optimize the use and delivery of central resources, such as media libraries and templates during content production, the Must Have checkbox needs to be selected for groups and individual objects. All objects for which the Must Have checkbox has been selected, will be downloaded automatically during synchronization, without the need for manual checkout. In the case of groups, the included objects are also downloaded.

Enhancement, Manager (SQL)


Workarea Statistics in the Producer

For an improved overview of the learning objects and properties of a local workarea, the Producer now comes with workarea statistics You can call up the statistics using the menu Workarea -> Statistics. This gives you an overview of the number of objects by tree depth and language, of the number of projects and number of steps, and of the objects types, as well as general information about the object size, overall size of the workarea, and so on. You also have the option of displaying statistics for a selected subtree or for single projects. The workarea statistics quickly help you find large learning objects or let you compare different language variants.


Restructuring Server Interactions in the Producer

The interaction with knowledge objects in the Producer that are saved to the server, has been restructured and optimized to make authoring easier.

• The synchronization of knowledge objects in the Producer, as well as the synchronization modes recommended by the server, have been removed.

o You can now continue to work on a knowledge object in the Manager without network access by using the Keep Object for Offline Editing option. Afterwards, you can release the object again so that other authors can also work on it. For objects that were set to Edit and Own before the update to SAP Enable Now 1811, this option is applied automatically.

o Edit and Share is set as the default for all other server objects. This is also valid for read-only objects such as resources.

• The most common available operations for working with server objects are now easily attainable with the graphical button in the Object Editor.

• To keep the local workarea as synchronous as possible with the server, you can define automatic synchronization in the Producer settings under Producer > Server Workarea for these events: closing the Producer; switching to other workareas and switching to another central workarea.


Enable Now

Enable Now


Setting the Top Group in the Producer Automatically

To simplify the work of master authors when linking the local workarea in the Producer with the central workarea in the server, you have the option of downloading directly to the top group in the Producer.


Export of User Lists

To improve the handling of user in Manager, you can export user lists of selected organization units or by selecting a creation type (Excel import, LDAP, SAML) from the user management under Administration > User. Exported lists can be used to mass change user data (name, creation of initial passwords, e-mail address, etc.) and changes can be imported, afterwards. Furthermore, user lists can be used for the migration of manual created users from Manager instance to Manager instance.

Optimization, Manager

SAP Enable Now What‘s New Process Guides PUBLIC 12

Process Guides

Anonymize Screen Area

To get better anonymization results, there are three presets you can select in the Anonymize Screen Area function. You can fill the selected area with the average fill color, the edge fill color, or a color you‘ve chosen yourself. This means selected screen areas can be removed by covering them with a color.

Enhancement, Producer Enable Now

SAP Enable Now What‘s New Rapid Learning PUBLIC 13

Rapid Learning

Placeholder Texts in Book Pages

Text-based book page objects, such as bubbles, text fields, or active areas use placeholders (“Enter text here.“) to inform authors that a text can be entered for an object. To optimize the creation of book pages, these placeholders do not have to be deleted (as in earlier versions) to be able to enter the required text.

Optimization, Producer, Manager

Book Page Navigation

For improved visibility, the navigation arrows for moving backwards and forwards in a book have been enlarged and modernized.

Optimization, Producer, Manager

SAP Enable Now What‘s New Desktop Assistant PUBLIC 14

Desktop Assistant

Replacing Page Key Attributes

To provide context-sensitive content for Desktop Assistant, it is sometimes necessary to neutralize dynamic values in the page keys of the relevant content. To make changing the page key easier and more efficient, the Replace Page Key Attribute dialog has been optimized. Page keys can now be processed with the help of simple presets, that cover all of the common application scenarios. If more complex changes with regular expressions need to be made, you can still change to an enhanced mode.

Optimization, Producer Enable Now

SAP Enable Now What‘s New Web Assistant PUBLIC 15

Web Assistant

New Hotspot Variants

For some didactic approaches or UIs, it may be necessary to use different visual elements when depicting the context-based help. To better support this and to enable more flexibility, these new hotspot variants are now also available, in addition to the range with which you are already familiar

• Rectangle • Underscore • Icon

The “icon“ variant can be selected from a variety of icon types, to indicate What‘s New, changes, or additional learning materials. A number of predefined icon positions that enable you to place an icon within or outside of the relevant UI elements are also available. All hotspot variants offer additional options (such as offsets) that make exact positioning possible.

Enhancement, Web Assistant

Context Information for the Learning App

When recording process guides, the context and meta information required for context-sensitive provisioning in the Learning App is collected automatically for the SAP S/4HANA and SAP SuccessFactors applications. This means that the content is available to be published in the Learning App directly after creation - with no additional effort

Enhancement, Producer/ Instant Producer

Enable Now

SAP Enable Now What‘s New Web Assistant PUBLIC 16

Learning App Context Information for Additional Learning Objects

Context information and meta information for context-sensitive provisioning in the learning app for SAP S/4HANA und SAP SuccessFactors can now be recorded for learning objects such as book pages that are to be created without recording. To do so, you can use the new Record Web Assistant Context function that is available in the Project Explorer belonging to the object editor. You no longer have to add information manually. By rerecording objects, you can add additional contexts or delete existing ones.


Bubble Offset

To enable the exact positioning of bubbles in guided tours and context help, in addition to the orientation, you can also define an offset that lets you move the bubble horizontally or vertically.


Deactivating Learning App Feedback

If you need to, you can deactivate the feedback function in the Learning App. Just add the parameter LAFeedback with the value false in the Web Assistant configuration of the relevant application (such as SAP S/4HANA). The related control element is no longer displayed to users.


Enable Now

SAP Enable Now What‘s New Web Assistant: Learning App Content PUBLIC 17

Web Assistant: Learning App Content

SAP S/4HANA Cloud and SAP Marketing Cloud customers have access to standard enablement content directly available in-app for free included in their software subscription. SAP SuccessFactors customers with a subscription to SAP Enable Now get also access to learning tutorials within SAP Enable Now. With SAP Enable Now, customers of SAP S/4HANA Cloud, SAP Marketing Cloud and SAP SuccessFactors can access the content source files and adapt and customize the enablement content.

SAP S/4HANA Cloud (1811) in-app learning content

With over 1,400+ tutorials, SAP S4/HANA Cloud has the broadest enablement embedded portfolio so far, providing customers baseline enablement for key tasks to kick-start their usage of SAP S/4HANA Cloud.

Getting Started Tutorials With the release of SAP S/4HANA Cloud 1811, we added two new getting started tutorials packages including several tutorials, to provide a quick and successful onboarding process for the customers. We’re now offering getting started tutorials in Italian as well, in addition to the already available languages (English, German, Spanish, French, Brazilian Portuguese, Russian, Korean, Japanese, and simplified Chinese).

Selection of getting started tutorials • Working with the SAP Launchpad

o The SAP Fiori Launchpad o Personalizing the SAP Fiori Launchpad

• Working with apps o Getting Help o Using the Learning Center o Using the Search Function o Working with Attachments o Working with Object Page Apps o Using the Filter function

Selection of available task tutorials • Period-End Closing - Maintenance Orders – Finance • Basic Resource Management – Project-Based Services – Professional Services • Engineering Change Management with Change Records – R&D/Engineering • Order-to-Cash Performance Monitoring – Sales • Automated Invoice Settlement – Sourcing and Procurement • Cross-Plant Transfer Posting – Supply Chain • Mass Maintenance for Product – Database and Data Management


You can find the entire list of available task tutorials and getting started tutorials here. Enhancement, Web Assistant

SAP Marketing Cloud (1811) in-app learning content

Additional tutorials were releases for SAP Marketing Cloud 1811, 10 new task tutorial packages have been added.

Some highlights of newly added task tutorial packages • Essentials – Consumer and Customer Profiling • Designing and Executing Email Campaigns • Facebook Campaign • Marketing Planning • Essentials – Marketing Lead Management

Task tutorials for SAP Marketing Cloud are available as in-app learning content in SAP Marketing Cloud. You can find the entire list of available task tutorials and getting started tutorials here. Enhancement, Web Assistant

SAP SuccessFactors (1808) in-app learning content

To support customers reducing the effort in terms of creating user training material, in-app learning tutorials can be retrieved by customers from the SAP content server by using the new SAP Enable Now workarea overlay functionality. Customers can use these contextualized tutorials, as part of Web Assistant, as-is or as a basis for their own custom materials to meet their own business requirements.

Selection of available task tutorials • SAP SuccessFactors Employee Central

o Manage Contingent Workforce o Request and Manage Time Off

• SAP SuccessFactors Recruiting o People Profile Maintenance in SAP SuccessFactors

• SAP SuccessFactors Performance and Goals o Goal Management in SAP SuccessFactors o Performance Management in SAP SuccessFactors o 360 Degree Review in SAP SuccessFactors o Continuous Performance Management in SAP SuccessFactors

Enable Now

Enable Now


• SAP SuccessFactors Succession and Development o Talent Profile Maintenance in SAP SuccessFactors o Succession Management in SAP SuccessFactors o Career Development Management in SAP SuccessFactors o Career Planning in SAP SuccessFactors

• SAP SuccessFactors Learning o Learning Groups with SAP Jam in SAP SuccessFactors

Check out the entire range of available tutorials for SAP SuccessFactors solutions here. Enhancement, Web Assistant

Enable Now

SAP Enable Now What‘s New Content Publishing PUBLIC 20

Content Publishing

SCORM Export Includes Linked Process Guides

To simplify the export of SCORM packages, only the process guide modes are taking into account during export. These are linked in the book, which makes them relevant. This means you no longer have to hide or delete individual modes prior to export. So you don‘t have to clone SCORM content in the knowledge structure anymore. Instead, they are mapped for redundancy-free storage.


SAP Enable Now What‘s New Integration Scenarios PUBLIC 21

Integration Scenarios

SAP Solution Manager Change Management

When resynchronizing the SAP Solution Manager process structure, an author can create a Producer filter that displays only those process objects that have been changed since the last synchronization. This means that an author has an ideal overview of the objects for which new content has to be created or existing content has to be changed.

New Feature, Producer

Supporting Non-Structured Elements

Additional information about process elements is often added, for example, additional documents, test cases, process variants, user roles, or diagrams. Since this information is helpful when creating content, it can be included when checking out the structure. A new group is created for the additional elements that are each mapped to a text unit.


Supporting SAP Solution Manager Process Links

In SAP Solution Manager, process links represent references to other processes. Since this information can be of importance to SAP Enable Now authors when creating learning content, the process links are also included and represented when synchronizing the Producer. The subprocesses themselves are not synchronized so that the complexity of the structure in the Producer is kept to a minimum.


Enable Now


Optimizing SAP Solution Manager Synchronization

These areas have been optimized for smooth synchronization: • Significant improvement of performance when checking out objects. • A problem with saving links has been solved. • A checked-out structure is automatically uploaded to the Manager. • Synchronization without document type mapping is supported again. • Communication when deleting links in SAP Solution Manager has been optimized.



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