SAP EducationEssential for SuccessTanja Riis-Petersen20. October, 2013

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Why Education?“Social Good?” “Employee Benefit?” “Value Add?”

Application of 1.5% of project cost to training improves project success by 30%*

Training and Education unlocks the power of SAP software and

IMPROVES BUSINESS OUTCOMES

Every dollar spent on training yields an approximate 15% gain in productivity**

Employers cite an IT skills gap as negatively impacting their productivity (41%), customer

engagement (32%) and security (31%)***

*Source: IDC Impact of Training ** Source: Tim Lane et al., "Learning to Succeed in Business with Information Technology,“ *** Source: CompTIA 2012, “IT Skills Gap”

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SAP Education Sustainable Impact for Customers and Partners

Innovation

End-User Adoption

Learning Services

Learning Software

Digital Learning Content

Flexible Learning

Key Focus Areas

Portfolio

KEY OBJECTIVES

Accelerate time-to market for SAP Innovation enablement and ensure quality in ecosystem

Broaden and facilitate access to knowledge for customers and partners and deliver content in the most compelling format

Accelerate time-to value of SAP investment and ensure ROI

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SAP EducationAddressing Requirements in Each Phase of Business

Get live hands-on trainingSAP Classroom Training Scheduled Live Classroom

Save opportunity costsSAP Virtual Live Classroom Training Scheduled Live Online

SAP Online Training Anytime, anywhere (eLearning, eAcademy)

SAP Learn Now iPad based training

Enable your workforce on demand on any SAP topicSAP Learning Hub Subscription-based access to all eLearning content

Ensure SAP expert qualityIndividual certification Multi-level and role-based exams

Accelerate end user performance & effectivenessSAP Knowledge Acceleration Off-the-shelf end user enablement content

Create your own learning materialSAP Workforce Performance Builder Customized learning content

Measure solution adoption and workforce performance levelSAP User Experience Management by KNOA Verify end user performance and knowledge acquisition

Manage and track enterprise learning activitiesSAP Enterprise Learning / Learning Solution / xLSO Target, schedule and track training

© 2012 SAP AG. All rights reserved. 5

© 2012 SAP AG. All rights reserved. 6

© 2012 SAP AG. All rights reserved. 7

Thank you

For more information visit us on the WEB athttp://www.sap.com/training-and-education/index.epx

Follow us on SOCIAL MEDIA SAP Community Network: http://scn.sap.com/community/training-and-educationFacebook: http://www.facebook.com/SAPEducationLinkedIn:  http://www.linkedin.com/groups?gid=1856570Twitter: http://twitter.com/sapedu YouTube:  http://www.youtube.com/user/SAPEducation2011

Or CONTACT your local SAP Education representative