April 8–10, 2014 MannheimGermany

SAP® Conference for Utilities Europe, Middle East & Africa

In cooperation with

WELCOME

Developing the Future-Thinking Utility: The Art of Transformation and Innovation

The utilities industry faces a time of change. A convergence of trends and emerging developments are leading to an evolution in industry business models, changing customer expectations and shifting regulatory frameworks. Innovation and transformation are thus the new norm for utility companies that want to stay ahead of the curve.

Join us in Mannheim at the SAP® Conference for Utilities 2014 where you will discover how innovative solutions from SAP are al-lowing organizations to become more agile, more inventive, more efficient, more attentive to a demanding customer base, and able to adapt quickly to changing market conditions.

We are thrilled to offer an agenda that has been built to reflect the constantly evolving commercial, operational, and regulatory landscape within which the modern utility company must operate. You will hear high-level customer case studies, strategy and expert insight from SAP, and thought-provoking keynotes on current industry trends. All will be delivered within an environment that is built for interaction – with plentiful networking opportunities, meet-the-expert sessions, interactive workshops, demos, showcase centers, and more.

This is your chance to mingle with experts, have your questions answered, learn from peers, and ensure that your organization is in the best possible position to respond to current challenges and become a future-thinking utility.

We look forward to welcoming you in Mannheim.

Maher ChebboVice President, Head of EMEA Energy & Natural Resources, SAP

Henry BaileyVice President – Utilities Business Unit,SAP

These preconference workshops will each feature industry experts, presentations, and real-life scenarios covering years of experience with SAP solutions across several business situations. Each workshop provides you with a unique opportunity to address challenges, discuss them with your peers, and gain valuable guidance from some of the most knowledgeable experts on the SAP for Utilities solution portfolio.

Please note that you cannot switch between parallel workshops.

The following workshops will take place between 9:00 and 17:00

Workshop 1: SAP for Utilities Solution Portfolio Overview Massimo Vegetti, Hamendra Gupta, Walter Kienle, and Jacques Vuillet, SAP

Workshop 2: Driving Sales and Improving Customer Engagement with SAP Customer Relationship Management and Billing for Utilities Steen Hansen, Volker Rein, and Michael Ernzerhoff, SAP

Workshop 3: How Utilities Can Benefit from SAP Business Suite powered by SAP HANA®Axel Memminger, SAP

The following workshops will take place between 9:00 and 13:00

Workshop 4: Predictive Analytics Strategies for Utilities by Leveraging Big Data: Does Size Really Matter? Shailesh Tekurkar and Helmut Linde, SAP, and Robin Hagemans, Alliander

Workshop 5: SAP AMI Integration for Utilities Holger Schweinfurth and Miguel Gaspar Silva, SAP

Workshop 6: Managing Water Assets Using SAP Software – Protecting Precious Resources Rory David Shaffer, SAP

The following workshops will take place between 14:00 and 18:00

Workshop 7: Enterprise Mobility for Utilities in Detail Robert Straubinger and Rory David Shaffer, SAP

Workshop 8: Solutions for Gas Utilities from SAP Sebastian Lebek, SAP, Dr. Peter Rügge and Matthias Davidek, CX4U

Workshop 9: The Energy Revolution Management – From Liberalized/Competitive Markets to New Market Models and Business Opportunities Friedrich Schwarzlaender and Harald Knust, SAP

PRECONFERENCE WORKSHOPSTUESDAY, APRIL 8, 2014

For comprehensive details relating to these workshops, please visit www.tacook.com/utilitiesworkshops

AGENDAWEDNESDAY, APRIL 9, 2014

08:00 Registration, Visit Exhibition Area, and Time for Networking

09:00 Chairman’s Opening RemarksJames McClelland, SAP

09:10 Boosting the Energy Market Transformation with SAP Breakthrough Innovation• Leverage proven business processes to address the new energy market transformation• Understand how cloud computing can create an innovation framework to unlock potential• Learn how to address the challenges with Big Data to move from reactive to proactive operations• Hear how SAP is addressing the IT/OT convergence with the SAP Real-Time Data Platform Maher Chebbo and Henry Bailey, SAP

09:50 IT/OT Integration: Transforming Anglian Water (AW)• Background to AW: The business challenges and our SAP journey so far• Why IT/OT is critically important to AW and the transformational opportunities it offers to the company• Mobile working: How putting IT in the hands of field operations workers helped transform AW • Telemetry and automation systems: The prize of integration with “the back office” and the approach

adopted by AW• Reporting and analytics: Joining the circle using business intelligence and analytical tools to mine

informationChris Boucher and Sarah Loftus, Anglian Water

10:20 Utilities Retail: An End-to-End Customer Journey • Functional coverage of the solution for utilities retailers from SAP• Flexibility of the SAP solution to meet customer requirements• Analyzing the market, executing campaigns, signing up customers, servicing customers, and analyzing

customer detailsHamendra Gupta and Peter Koop, SAP

10:40 Refreshments, Visit Exhibition Area, and Time for Networking

A Customer Experience B Enterprise Asset Management

C Smart Grids/Smart Meters

D Business in Focus

11:20 –12:00

A1 On Premise and On Demand: SAP Customer Relationship Management and Billing for Utilities: Overview and Road MapPeter Koop, SAP

B1 Next-Generation Enterprise Asset Management: SAP Road MapMiquel Carbó, SAP

C1 The Intelligent Grid: Trends, Technologies, and AdoptionHolger Schweinfurth, SAP

D1 How IT/OT Convergence Is Transforming Cyber Security and Critical Infrastructure Protection for UtilitiesKen McIntyre, Electric Reliability Council of Texas (ERCOT)

12:05 –12:45

A2 Automating Spot Price Settlement Using SAP Energy Data Management and Real-Time BillingToke Severinsen, SEAS-NVEAsk Gismondi Fosdal, Ciber

B2 Workforce Management Project at Publiacqua: How to Achieve Business Efficiency by Leveraging SAP Integrated Solutions and TechnologiesAlberto Irace, Publiaqua

C2 The Cape Town Story: Value Creation Through Technology-Led BusinessTransformationRudy Abrahams, City of Cape Town

D2 Switch Processes in Austria: Implementation of a Country-Specific SAP Intercompany Data Exchange Application Dr. Pillmayr, Norbert, KELAGSebastian Reim, DSC

12:45 Lunch, Meet the Expert Sessions, Showcase Center, Live Demo Theater and Microforums(See pages 8 and 9 for further details)

AGENDAWEDNESDAY, APRIL 9, 2014

A Customer Experience B Enterprise Asset Management

C Smart Grids/Smart Meters

E Projects in Focus

14:30 –15:10

A3 Electric Ireland: Building a 360-Degree View of Its Customer to Improve Customer Value ManagementGeraldine Moloney, EmPower ProjectDavid Coleman, ESB

B3 Leveraging Analytics to Improve Visibility of Transmission and Distribution AssetsWayne Logan, Hydro OneRob Schilling, Space-Time Insight

C3 Smart Metering Implementation: Theory and PracticeSteffen Weber, Industrielle Werke Basel (IWB)Andreas Muster, ConVista Consulting AG

E1 Active Customer Demand Control (ACDC)Konstantin Faller, Vattenfall Innovation GmbH

15:15 –16:00

A4 SAP Customer Relationship Management and Billing for Utilities Implementation in a Distribution Service Provider: Live ExamplePresenter to be confirmed, KVA Adnan Bashir Khan, Allied VMS Technologies

B4 AMPing Up Your AssetsIan Woodbury, Riva Modeling SystemsRory David Shaffer, SAP

C4 Challenges and Opportunities of Implementing AMI for the GB Smart Rollout: An Energy Retail PerspectiveNeil Pennington, RWE npower

E2 Implementation of SAP Energy Data Management for Energy Suppliers Matthias Moser, BadenovaMatthias Davidek, CX4U

16:00 Refreshments, Visit Exhibition Area, and Time for Networking

16:30 Surviving and Thriving in an Era of Fast Transformation – Alliander’s Vision of the “Connected Utility”• The energy transition and the challenges this imposes for customers, utilities, regulators, and DSOs• How information is driving the future – connecting consumers, business, and utilities into one large eco-

system and full-scale IT/OT integration• Alliander’s vision – connecting customers to their evolving dynamic energy mix via an information-

intensive network• How Alliander is tackling today’s challenges and how innovation is used to facilitate the already ongoing

transformation of the energy market• The need for a sound digital business strategy to address the vast dependency on large-scale information

processing – and how Alliander is realizing this strategy• Real-life case studies of the smart energy ecosystemJeroen Scheer, Alliander

17:00 Enterprise Mobility Strategy Blueprint at Eskom• Understanding the need for an enterprise mobility strategy • Understanding the mobile demand segmentation• Understanding the strategic drivers for enterprise mobility • Directing the application/platform strategy• Directing the device and security strategySean Maritz, Eskom

17:30 Wrap-Up of Day One

18:30 Depart for the Evening Event

AGENDATHURSDAY, APRIL 10, 2014

08:00 Registration, Visit Exhibition Area, and Time for Networking

08:50 Chairman’s Welcome BackJames McClelland, SAP

09:00 EU Energy Policy Framework and Challenges • Policy context• Main challenges and objectives• EU R&D&I policy – the integrated visionAndreea Strachinescu, European Commission DG Energy

09:30 Technology Trends: What’s Shaping the Utilities Industry in 2014? • Key drivers of disruption within the industry, and how utilities should respond• Factors to improve customer relationships, optimize operational efficiency, and enable smart technology

deployments• How analytics and IT/OT convergence ultimately will contribute to the success of these projects, the barri-

ers that utilities will undoubtedly face when undergoing these projects, and the key decisions and compro-mises they will have to make along the way

Stuart Ravens, Ovum

10:00 Refreshments, Visit Exhibition Area, and Time for Networking

10:40 Energy Supply Chain Optimization: Building an End-to-End Supply Chain to Improve Visibility and Make Faster DecisionsPresenter to be confirmed, SAP

11:15 How SAP Solutions Are Allowing Enerjisa to Serve 25 Million Citizens • Background to the first implementation of SAP for Utilities solutions in Turkey – serving 3.5 million custom-

ers and leveraging restructuring at the company • Successfully going live, alignment with business, and stabilization • Deployment of the SAP NetWeaver® Business Warehouse application powered by SAP HANA in 2013 – tar-

geting a maximum of 5 seconds for generating any kind of report • Rollout period kicked off for acquisition of two new DisCos resulting in 9 million customers• Getting ready for the competitive market coming soonGül Erol, Enerjisa

11:45 Lunch, Meet the Expert Sessions, Showcase Center, Live Demo Theater and Microforums(See pages 8 and 9 for further details)

AGENDATHURSDAY, APRIL 10, 2014

A Customer Experience B Enterprise Asset Management

F IT/OT Convergence

G Solutions in Focus

13:00 13:40

A5 Turkey’s Largest Implementation Project for SAP for Utilities SolutionsMurat Günal, Yesilirmak Electric Distribution Inc. Co. (YEDAŞ)Presenter to be confirmed,Calik Holding

B5 Resource Planning and Mobile Workforce Management for Plant Maintenance and Customer Service Functionality from SAP at Zurich Municipal Electric Utility (EWZ)Jürg Peter, EWZ

F1 PSEG’s Journey to Integrated IT/OT SolutionsJoseph Santamaria, PSEG

G1 From Quotation Management to Energy ProcurementSebastian Lebek, SAP

13:45 14:30

A6 Portal Strategy at EnBW for Customer Interaction Andreas Flik, EnBW

B6 Process Performance Improvement with SAP NetWeaver Business Process ManagementPeter de Bruin, Stedin

F2 IT/OT Convergence at Alliander Through Improved Data Transparency, Quality, and MonitoringRob Jansen, AllianderPhilipp Knüsel, SAP

G2 Procurement Solutions for Utilities from Ariba (an SAP Company)Presenter to be confirmed

14:30 Refreshments, Visit Exhibition Area, and Time for Networking

15:00 Yingli Group’s Green Energy Transformation • Introduction to the Yingli Group• How we see new energy sources developing in the future• How Yingli is using SAP solutions to realize our global strategy • Conclusions and future plansWang Yiyu, Yingli Group, China

15:30 SAP ERP Implementation at Elektroprivreda: Challenges Overcome and Lessons Learned • Our SAP software landscape and operating environment• Integrating a brand new ERP system with applications developed in-house• The importance of the project team – who the process owners and key users are• Ensuring high-level buy-in and prioritization across the enterprise • Creating interfaces – a project by itself• Minimizing project risks• Understanding “where we are now” and “where we want to be” prior to rolloutElvedin Grabovica, JP Elektroprivreda B&H

16:00 End of the Conference

For comprehensive details relating to the track presentations, please visit www.tacook.com/utilities

MICROFORUM AGENDAAPRIL 9–10, 2014

Microforums (30-minute sessions, April 9, 13:00 – 14:30)

13:00 Fraud/Theft Detection Using SAP HANANontechnical losses as well as nonpayment are key issues for shareholders, society, and the environment for most utilities around the globe. This session will present the award-winning Latin American revenue assur-ance solution and result-proven software platform, called Revenue Intelligence, that reduces nontechnical losses and enhances collection, using state-of-the-art artificial intelligence algorithms that increased earn-ings before interest, taxes, depreciation, and amortization (EBITDA) by US$40 million per year for one of our customers. The session will discuss the benefits of Revenue Intelligence running on SAP HANA platform and how this platform produces results with real-time analytics on Big Data.Denis Maia, Choice Technologies

13:30 Using the New Dimensions of SAP HANA for Better Utility AnalyticsSAP HANA is much more than just a (fast) database – it drives valuable utility analytics for customer man-agement and grid management. This microforum will address how to keep SAP HANA in sync with your SAP for Utilities solutions, EAM, CRM, and other important data sources, how to tie in third-party information to gain more insight, and how to leverage geographic data for spatial intelligence and better illustration. In ad-dition, we’ll discuss how to monitor critical key performance indicators in real time and how you can boost your business intelligence tools and reports with location intelligence.Andreas Höfler, Fichtner IT Consulting AG

14:00 Moving Beyond Meter-to-CashMost successful utilities have evolved to face challenges, maximize energy efficiency, and reduce costs by employing smart grid platforms. The EnergyIP Platform is a fully supported and proven solution that stream-lines integration with SAP for Utilities solutions. As a member of the SAP Innovation Council, eMeter, A Sie-mens Business, has extensive experience developing unique solutions with SAP for customers globally. Join Kathy Shaffer, director of expert services, to hear best practices and innovative solutions on how your busi-ness can move beyond meter-to-cash and into the realm of IT/OT convergence, predictive analytics, and more.Kathy Shaffer, Siemens

Microforums (30-minute sessions, April 10, 12:00 – 13:00)

12:00 Bringing Location Analytics to SAPThis session will discuss the use of location analytics (LA) concepts, tools, and techniques to bring added value to the planning, analysis, and decision-making processes of utilities. We’ll discuss and demonstrate the use of LA in SAP mobile solutions, SAP BusinessObjects™ business intelligence solutions, SAP Lumira™ software, and SAP HANA, as well as new integration opportunities for SAP for Utilities solutions including the SAP Linear Asset Management application tied to GIS for mapping and analysis. Finally, we’ll show how the power of Web apps enhances data sharing and provides a common and intuitive context for bringing di-verse data, people, and viewpoints together to effect better understanding and decision making.Steve Benner, Esri

12:30 Spatially Enable SAP SoftwareIf your organization has linear assets, you know that it is much easier to use a map to manage work and view asset conditions and concentration of work. With enhancement package 5 of SAP Linear Asset Management and the geographical enablement (GEO.e) solution, you can have the tools to help manage linear assets in SAP software and make the interface to GIS systems much easier. This presentation will have a demonstra-tion of the GEO.e solution from SAP with Esri GIS. Len Harms, Vesta Partners

SHOWCASE CENTER AND LIVE DEMO THEATERAPRIL 9–10, 2014

During the two-day conference, visit the interactive Showcase Center and Live Demo Theater to hear and ask questions about the latest innovations from SAP.

All of the following sessions and demos will be delivered by the experts from SAP.

Showcase Center Sessions (30-minute sessions, April 9, 13:00 – 14:30)

13:00 Multichannel Customer Engagement

13:30 Enterprise Mobility for Utilities

14:00 Real-Time Energy Data Platform

Live Demo Theater (15-minute sessions, April 9, 13:00 – 14:30)

13:00 Social Engagement

13:15 SAP Fiori™ Apps

13:30 Predictive Analytics

13:45 Energy Portfolio Management – Price and Cost for Utilities

14:00 SAP Business Suite powered by SAP HANA

14:15 Mobile Workforce Scheduling

Showcase Center Sessions (30-minute sessions, April 10, 12:00 – 13:00)

12:00 IT/OT Convergence

12:30 Cloud Solutions for Utilities

Live Demo Theater (15-minute sessions, April 10, 12:00 – 13:00)

12:00 SAP Personas

12:15 SAP Manufacturing Integration and Intelligence for Condition-Based Maintenance

12:30 Developing New Mobile Apps with SAP Mobile Platform

12:45 Ariba for Utilities

For comprehensive details relating to the interactive sessions, please visit www.tacook.com/utilities

Premium Sponsors

AlertEnterprise

AlertEnterprise eliminates silos and uncovers blended threats across cybersecurity, physical access controls, and SCADA systems. AlertEnterprise provides continuous incident management, monitoring, and response for substations and control rooms, featuring behavior analytics for actionable intelligence. AlertEnterprise manages onboarding/offboarding of contractors and employees while automating the NERC operational compliance process.

For more information, please visit: www.alertenterprise.com

Allied VMS Technologies

Allied VMS Technologies is a specialist utilities consulting organization with rich ERP implementation experience. Allied VMS Technologies delivers solutions for enterprise asset management (EAM) systems, RCM/predictive/condition-based maintenance, and core billing and customer information systems to power and water utilities around the world, directly or through its affiliates. We have registered offices in Lebanon and Pakistan, a liaison office in Egypt, and an associated firm in the United States (specializing in EAM-centric solutions) with regional presence in the Middle East/North Africa (MENA) region. We are an SAP partner (in both MENA and Southeast Asia) and deliver high-quality implementation services based on SAP’s world-leading software solutions. Allied VMS maintains a highly qualified resource pool of SAP-certified consultants with engineering and utility industry backgrounds with strong academic credentials. Our team has combined experience of more than 100 years in providing technical, functional, process improvement, and transformation projects to the power utilities industry. From power generation to transmission/distribution to consumption, we specialize in EAM, project engineering, finance, utilities billing, customer relationship management (CRM), inventory management/supply chain, human resources, and mobile solutions, delivered as a single integrated solution. For more information, please visit: www.alliedvms.com

Choice

Choice was established in 1993. Our mission is to provide groundbreaking analytics for theft detection and collection. Choice’s offices are based in Luxembourg for the EMEA region and in Rio de Janeiro, Brazil, for Latin America. Choice offers a winning combination of cutting-edge software technology, called Revenue Intelligence, and business expertise. One of our clients, Light (a utility with 4 million consumers in Rio de Janeiro using SAP for Utilities solutions), together with Choice won Metering International’s Latin American Excellence Awards for 2010 – Revenue Protection category. The Revenue Intelligence solution has helped Light to improve revenue, with reported benefits above US$40 million per year. Revenue Intelligence was certified as powered by the SAP HANA platform at the beginning of 2013, exploring the high-speed in-memory database technology to maximize the benefits of our artificial intelligence algorithms. Through our solution on the cloud, Choice can provide fast deploys and quick results. For more information, please visit: www.choice.com.br

Premium Sponsors

Ciber

Ciber is a global IT consulting company with 6,700 consultants in North America, Europe, and Asia/Pacific, and approximately $1 billion in annual revenue. Client focused and results driven, Ciber partners with organizations to develop technology strategies, and solutions that deliver tangible business value. Founded in 1974, Ciber is a company with nearly 40 years of proven IT experience, world-class credentials, and a wide range of technology expertise. The company trades on the New York Stock Exchange (NYSE: CBR).

Ciber has over 20 years’ experience in energy and utilities with more than 100 clients worldwide benefiting from its solutions and services. Ciber combines a deep understanding and proven track record with SAP for Utilities solutions with its expertise in business process integration, supplier relationship management (SRM), mobile, cloud, business intelligence, and managed services to deliver complete solutions for its energy and utilities clients.At the SAP Conference for Utilities in Mannheim, Ciber will be focusing on its solutions for:

• Enterprise asset management• Smart meter and smart grid data management• Wholesale and retail service platforms For more information, please visit: www.ciber.com

ConVista Consulting

ConVista Consulting is a leading independent consulting company in IT-enabled business processes. As a long-standing partner of SAP, ConVista consults with market leaders worldwide in the energy and insurance sectors as well as other industries. The holistic partnership with SAP emphasizes our dedication to SAP technology. ConVista has been awarded with the special expertise certification in 2012 for the ninth time since 2003.ConVista offers services along several particular branch processes and issues such as smart metering, billing, customer service, and energy data and portfolio management, supplemented by a variety of cross-industry solutions like management of financials, incentives/commissions, and treasury.

The basis of ConVista’s service offerings is the combination of technical consulting with deep domain know-how and sustainable and innovative project methods. ConVista’s employees have many years of experience in the technical mapping of business processes and the implementation of complex projects.

ConVista is now represented by over 500 employees in 13 countries on four continents. Our worldwide accessibility ensures customers proximity and rapid response possibilities on-site. For more information, please visit: www.convista.com/#/en/Utilities

CX4U

As an SAP partner specializing in software development for gas utilities, CX4U is positioned with its coregas components based on SAP for Utilities solutions and energy data management for market participants that are transmission system operators (TSOs), distribution system operators (DSOs), and suppliers. More than 50 customers rely on the functionality of our solution to cover regulated and technical processes. With over 10 years of experience in international gas markets, CX4U also offers related consulting services. With its new product, the “SmartGateway,” CX4U is also positioned in the AMI and smart metering markets. In this area CX4U has two development cooperation agreements, one with OSIsoft and the other with SAP. For more information, please visit: www.cx4u.com

Premium Sponsors

DSC

Being a long-term SAP partner with validated expertise in SAP for Utilities solutions and the SAP Customer Relationship Management (SAP CRM) application with almost 20 years of experience, DSC ranks among the top consulting companies in the utilities sector and successfully realized numerous implementation and optimization projects for customers in Germany and abroad. A comprehensive services portfolio enables DSC to optimally meet the special requirements of utility companies and includes coaching projects, acting as general contractor, ensuring a smooth go-live, and taking over responsibility for application support. Additionally, more than 100 software solutions are available in order to optimize SAP standard software systems. For more information, please visit: www.dsc-gmbh.com

Esri

Add the power of location to your data. Utilities worldwide rely on the Esri ArcGIS platform to transform the way business data is shared and analyzed. Operators and managers access ArcGIS for improved situational awareness and decision making. Field and office staff use ArcGIS to manage, update, and analyze information about customers, network assets, and work orders. Utility professionals uncover new patterns in business data using Esri Location Analytics. Visit Esri to learn how you can use Esri maps and analytics to improve safety, customer service, the bottom line, and more. For more information, please visit: www.esri.com/electric

Fichtner IT Consulting

Since the founding of the group of companies in 1922 by Martin Fichtner, we have been united in our striving for growth, innovation, and internationalization. What was originally a small firm offering engineering services has developed into an international group of companies in which Fichtner IT Consulting AG is the competence center for consulting and IT solutions. With over 80 employees, we carry out projects at a national and international level. Our experts in energy, water, transport and infrastructure, and public administration support you with management consulting, technical and economic advice, and the development and implementation of information systems. An integrated view of user requirements, efficiency, and sustainable architectures are natural parts of our activities. Our goal is to actively shape business processes and to seek and implement paths to successful solutions. Through our highly effective combination of technical and economic know-how, we are your partner when it comes to finding simple and efficient solutions to complex problems. We rely on high-performance technologies to manage, process, and analyze rapidly increasing information volumes. Combined with geographic analyses and supplementary market information, we deliver solutions providing grid insight and customer insight for the sustainable support of your business processes.

For more information, please visit: www.fit.fichtner.de

Movilitas

Movilitas was founded in January 2006 by three former SAP consultants. One year later the young company was given the startup of the year award for the city of Mannheim. Thanks to a clear strategy and a specific focus on only a few topics, Movilitas quickly inspired trust of world-leading industrial companies as well as midsized companies. Today, Movilitas branches in Europe, North America, and Asia support customers around the globe. For more information, please visit: www.movilitas.com

Premium Sponsors

Riva Modeling Systems Inc.

Riva Modeling Systems Inc., founded in 2002, is a leading supplier of software solutions for advanced asset management, including asset investment planning, asset capital planning, decision support, asset optimization, asset valuation, and asset settlement. We help our clients create sustainable, defensible plans based on their asset inventory and their management practices. With integration to GIS, ERP and most major maintenance management applications, Riva leverages information our clients already have to build a complete forecast of their assets, including condition, costs, and risks for the next 1 to 100 years.

For more information, please visit: www.rivamodeling.com

Siemens

The Siemens Infrastructure & Cities Sector focuses on sustainable technologies for metropolitan areas and their infrastructures. Its offering includes products, systems, and solutions for intelligent traffic management, rail-bound transportation, smart grids, energy-efficient buildings, and safety and security. The Sector comprises the divisions Building Technologies, Low and Medium Voltage, Mobility and Logistics, Rail Systems, and Smart Grid. For more information, visit www.siemens.com/infrastructure-cities. The Siemens Smart Grid Division offers power providers, network operators, industrial enterprises, and cities an end-to-end portfolio with products and solutions to develop intelligent energy networks. Smart grids enable a bidirectional flow of energy and information. They are required for the integration of more renewable energy sources in the network. In addition, power providers can run their plants more efficiently with data gained from smart grids. Software solutions that analyze data from smart grids will continuously gain importance. Therefore, the division uses in-house developments in addition to systems from software partners.

For more information, please visit: www.siemens.com/smartgrid or www.siemens.com/emeter

Space-Time Insight

Space-Time Insight transforms vast quantities of disparate information into intuitive visual displays that businesses can use to make informed real-time decisions. From traditional transmission, communications, and transportation networks to smart grids and cities, our next-generation situational intelligence solution is making critical infrastructure smarter, safer, and more reliable. With Space-Time Insight, enterprises can visualize and analyze their resources across location and time, rapidly respond to disruptions in service, and lower risk while increasing customer satisfaction and profitability. Major organizations around the world rely on our high-performance software to gain actionable insights into their businesses and make real-time operational decisions. Space-Time Insight focuses on sectors with critical infrastructure management, such as utilities, energy, telecommunications, oil and gas, and transportation, or any area where massive quantities of data must be clearly presented and analyzed. Our partners include Accenture, EMC, ESRI, Google, IBM, Microsoft, Oracle, OSIsoft, and SAP. For more information, please visit: www.spacetimeinsight.com

Premium Sponsors

Standard Sponsors

SPE

SPE has run projects exclusively in consulting for the utility industry for over 21 years. Discover the latest solutions for the utility industry. SPE is an SAP partner with validated expertise for utilities. For more information, please visit: www.spe-gmbh.com

Vesta Partners

Vesta Partners delivers professional services for SAP software with deep domain expertise in work/asset management and reliability. We provide our customers with industry best practices in business process, brought to life through proven enterprise asset management (EAM) technology from SAP, which includes but is not limited to plant maintenance, materials management, quality management, and project systems. In addition to the SAP EAM solution, Vesta supports third-party applications within the SAP EAM user ecosystem to provide customers with solutions specific to their unique business environment. Vesta’s mission is to deliver the highest quality, most efficient maintenance process and technology consulting solutions to our clients. Our real-world experiences and practical solutions deliver results that directly translate into efficiency improvements and real cost savings. For more information, please visit: www.vestapartners.com

Basis Technologies

Basis Technologies is a specialist in achieving high performance for SAP customers. Through its innovative add-on software solutions, Basis Technologies is changing the way its customers run SAP software. Some of the world’s largest utility companies depend on Basis Technologies products such as Business Data Exceptions (BDEx) and Mass Data Runtime (MDR) to underpin business performance. For more information, please visit: www.basistechnologies.com

BearingPoint

BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. We combine industry, operational, and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organizations. Our 3,350 people, together with our global consulting network, serve clients in more than 70 countries and engage with them for measurable results and long-lasting success.

For more information, please visit: www.bearingpoint.com

Energie Service Deutschland

Energie Service Deutschland is a brand of EnBW Operations GmbH, a key player in meter-to-cash services in the power economy. Combining many years of experience and active involvement in the energy industry, we have become a quality leader and first mover in utilities and IT. Our solutions along the complete meter-to-cash value chain include five business segments: sales services; metering and billing; utilities processing and billing; claims management; and customer services and cloud services like SAP for Utilities solutions and SAP CRM running as software as a service (SaaS). The modular range of services is available for all market roles and sectors. For more information, please visit: www.utilityinthebox.com

OpenText

OpenText and SAP have a highly successful partnership dating back more than 20 years, with more than 4,000 customers. OpenText Solutions for SAP, along with services and ecosystem partners, help you execute strategy to achieve long-term viability. By tying your content to an SAP-supported business process context, you gain control and stop the uncontrolled growth of content – giving you the ability to preserve what is required and to eliminate what is not. The OpenText ECM Suite for SAP Solutions is a complementary portfolio that extends the value of SAP Business Suite software from an end-to-end solution standpoint, addressing strategy to execution and enabling business transformation. A holistic, value-based, and integrated approach to managing enterprise content, in the context of business processes, directly yields benefits by means of reducing risk and managing governance and compliance. SAP resells OpenText ECM software as solution extensions that integrate smoothly with SAP software. For more information, please visit: www.opentext.com

Peach Group

Founded in 2005, Peach Group has grown to become one of the premium players in the utilities market, delivering services and solutions for SAP software, enterprise mobility, and the utilities industry. Geographically we have a strong focus on Europe. With a proven track record, we are a senior partner for our customers in the utilities industry and have executed various projects including billing, smart metering, and enterprise mobility projects. Our consultants all have a strong business background to improve effectiveness by integrating business processes and information and communication technology (ICT) solutions. For more information, please visit: www.peachgroup.nl/en/index.html

phi-Consulting GmbH

phi-Consulting GmbH optimizes system and business processes in the SAP software environment for customers in utilities. Core competencies lie in the realization, automation, and improvement of business processes in utilities-based SAP solutions, such as “classical” consumption billing and invoicing, energy data management, or the implementation of processes of the deregulated energy market including the needs of a demand-oriented customer relationship management. A special focus is increasing the efficiency of operational sequences by using workflows and individual development. Assistance with current requirements such as smart meters, AMI, IDEX Common Layer, and SEPA rounds off the portfolio. For more information, please visit: www.phi-consulting.de

Standard Sponsors

Media Partners

www.metering.com

www.metering.com

www.navigantresearch.com

www.nrgexpert.com

www.water-technology.net

www.power-technology.com

www.utilities-me.com

water-technology.netThe website for the water industry

Middle East

HOW TO REGISTERContact for InquiriesAlice KenningT: +44 (0) 121 200 3810F: +44 (0) 121 212 1623

E: a.kenning@tacook.com

To register online for this event, please visit www.tacook.com/utilities

Event VenueRosengarten Congress CentreRosengartenplatz 2D-68161 MannheimGermany Phone:+49 (0)621 4106-123/-125www.rosengarten-mannheim.de

The registration fee includes participation in theconference and/or workshop, lunch on all days, refreshments, and evening event for conference attendees, and documentation material for down-load. Please note that accommodation and travel are not included in the registration fee.

Conference (April 9)

Last Name First Name

Company Job Title

Industry Sector Street

City, State Zip Code, Postal Code

Country Phone

Fax E-mail

Date Signature

REGISTRATION FORMSAP CONFERENCE FOR UTILITIESAPRIL 8–10, 2014MANNHEIM, GERMANY

Copy and Fax to +44 (0) 121 212 1623Register Online at www.tacook.com/utilities

You can register for the SAP Conference for Utilities online at www.tacook.com/utilities or by faxing this form to the number below.

Please copy the form, complete it, and sendit to the following address (one form for eachparticipant):

Registration and Contact OfficeT.A. Cook Conferences.4th Floor, Mclaren Building46 The Priory QueenswayBirmingham, B4 7LR, UKT: +44 (0) 121 200 3810F: +44 (0) 121 212 1623E: info@tacook.com

Registered in England and Wales Company Registration Number: 4263656

Event Fees

Type Early Bird Fee**

Standard Fee

Conference € 990* € 1190*

Full-Day Workshop

€ 600* € 690*

Half-Day Workshop

€ 350* € 390*

* plus 19% German VAT** Early bird deadline is February 14, 2014Early bird discounts will only apply if payment is received by

February, 14, 2014.

Terms and Conditions of Registration

Cancellations must be made in writing at least two weeks before

the beginning of the event. In this case we will charge a process-

ing fee of € 200. Cancellations received less than two weeks be-

fore the event will be liable for the full registration fee. This also

applies to registrants who do not attend the event. If a partici-

pant cannot attend for whatever reason, it is of course possible

to nominate a substitution. Substitutions must be received in

writing, must be addressed to the registration office, and must

include the names of both the original and the substitute regis-

trants. Participation in an event is only possible if payment has

already been received, or if it is submitted at the event in cash or

with a collection-only check. Please note that non-attendance

for any reason is subject to the cancellation terms laid out in

point above.

Organizer’s Changes

We reserve the right to cancel your registration or refuse access

to the event. We reserve the right to make changes to the event

program. In the unfortunate event that an event is cancelled, we

are not liable for any costs incurred by delegates in connection

with their attendance.

Video and Photography

We plan to take photographs and video material at the event and

reproduce them in educational, news, or promotional material,

whether in print, electronic, or other media, including event Web

sites. By participating in this event, you grant us the right to use

the photographs and video footage for such purposes. All pho-

tos and videos become the property of T.A. Cook. These may be

displayed, distributed, or used by T.A. Cook for any purpose.

Should you wish to opt out of this, please contact us at

info@tacook.com.

I agree to the above terms and conditions (this must be

ticked in order for the registration to be processed).

VAT. No. DE 271468369

I would like to register for the SAP Conference for UtilitiesApril 8–10, 2014Mannheim, Germany(Please complete clearly in block capitals)

I wish to attend the following:

Payment Method

Further Information

1. Would you like to receive further information from SAP including special offers, reports, event news, and more along with information resulting from this inquiry?

Yes, by e-mail Yes, by telephone No

2. Would you like to receive further information from SAP partners or other affiliated companies and business partners of SAP including special offers, reports, and more along

with information resulting from this inquiry?

Yes, by e-mail Yes, by telephone No

3. In addition to information about this event, would you like to receive news from T.A. Cook Conferences?

Yes, by e-mail Yes, by telephone No

Workshop(s) (April 8) Please select:

Evening Event (April 9)(open to conference registrants only)

Credit Card Invoice

All Day W1 W2 W3

Morning W4 W5 W6

Afternoon W7 W8 W9

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