sangoma voice communications product portfolio december 2009

Sangoma Voice Communications

Product PortfolioDecember 2009

• Sangoma Introduction• Hardware Products

– A-Series– B-Series

• Software Products– NetBorder Express– SS7 Media Gateway

• Speciality tools

Contents

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© 2009 Sangoma Confidential 2

Who is Sangoma?

• HQ in Toronto, Canada (Public company TSXV:STC)• Founded in 1984 - Manufacturer of Communication cards and

software for PC’s• Part of Deloitte Technology FAST 50TM

among the 50 fastest growing technologycompanies in Canada

• Installed in 138 countries around the world• Active in the following markets:

– PBX/IVR

– Contact Center

– Service Providers

– Data Networking

• Excellent reputation for quality engineering

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3© 2009 Sangoma Confidential

• Modularity, Inheritance, Abstraction:– Decouple host interface, telecom interfaces,

and Media Processing • Common base interface (PCI, PCIe)

– Use one core driver to interface with Computer Server

– Telephony interfaces are designed to scale• Media Processing modules optional

– No different host or telephony interfaces

A-Series Highlights

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A-Series Example

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4 ports digital 4 ports analog

Host Interface

Telecom

OptionalMedia

Processing


• Mostly to provide H/W based echo cancellation– Telco grade echo cancellers– Up to 128ms tail lengths

• Also provides:– Fax/Modem Detection– DTMF Detection and

Generation

Optional Media Processing Module

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• Compact form factor• 2U height fits in all major servers or computers

– No need for risers in 2U servers• All boards ship with low profile brackets

Low profile / 2U Form Factor

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• New features can be added in the field• No one’s perfect…fixes bugs too• Crash Proof Firmware upload

– Primary and Backup firmware– Selection via jumper on card

• Insert Jumper, start computer, flash firmware, remove jumper, restart computer…

• No “bricked” cards!

Field Upgradable Firmware

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More Modularity beyond base boards

• Remora Expansion System– Simple method to

have more ports without using more PCI/PCIe slots

– Remora Daughter cards

– 2, 3, 4, and 6 slots backplanes

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Clock Synchronization

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• Derive system reference clock from another T1/E1/J1 board

• Essential for Faxing…finally, reliable faxing• Uses jumpers on cards• Requires a cable to connect

two or more cards

Common Drivers

Open Source Telephony Application development

• APIs for TDM and Signalling Events

• Linux and Windows

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• Ready to use drivers in most popular OST projects

• Sample list:

A200 – Analog Card

• 2-4 ports analog board• 4 x RJ11• Uses standard FXO/FXS modules• Expands up to 24 ports

via Remora System• 2U Form Factor, 140mm x 55mm• Optional Hardware Echo Canceller• Fax Sync Compatible• PCI or PCI Express• External power source for FXS and

Remora Daughter cards• Lifetime Warranty

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A400 – Analog Card

• 2-12 port Analog Board• Standard DB-25 connector• Uses standard FXO/FXS modules• Expands up to 24 via Remora

System• Optional hardware Echo canceller• Fax Sync Compatible• PCI or PCI Express• External power source for FXS

and Remora Daughter cards• Lifetime Warranty


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Analog Modules

FXS Module• Used to connect phones, fax

machines, modems, etc• Adds 2 lines per module• Green…easy to identify• Universal interface, works with

all Sangoma analog cards

FXO Module• Used to connect to telco

lines• Adds 2 lines per module• Red…easy to identify• Universal interface, works

with all Sangoma analog cards


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A10X Digital Series(A101, A102, A104, A108)

• 1, 2, 4, 8 port T1/E1/J1• Channelized for data, voice or

both• Clock recovery (Normal) or Clock

generation (Master) with Clock Reference

• Standard RJ-48c connector• 2U Form Factor, 140mm x 55mm• Optional H/W Echo Cancellation• PCI and PCI Express• Up to 248 channels of hardware

HDLC framing• Fax source compatible• Lifetime Warranty


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A500 – ISDN BRI Card

• 2-6 port BRI Card• Expands up to 24 BRI port

via Remora System• 2 BRI lines per RJ-45 port• Optional hardware Echo canceller• PCI and PCI Express• 2U Form Factor, 187mm x 55mm• Capable of powering phones over

line using standard power supply• Requires power for Remora Daughter

cards• Fax Sync and Source Compatible• Dip switches control termination

resistance for BRI lines• Lifetime Warranty


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BRI Modules

• Allows for the connection of 2 BRI lines

• BRI lines have a Network side (NT) and a Termination side (TE)

• 1 module can do both, just flip it over– Red Side = TE mode– Green Side = NT mode

• Universal design works with all Sangoma BRI cards

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• “All in one” Telephony boards• Sangoma's premium audio and engineering quality

– For cost sensitive projects– For lower density applications

• Combine both Network and Internal interfaces– FXO and FXS– T1/E1/J1 and FXS– ISDN BRI and FXS

• 2U Form Factor, 140mm x 55mm• 5 Year Warranty• Ideal for IP-PBX deployments

B-Series Highlights

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B60x – All in one Digital/FXS/FXO cards

• B600– 4 port FXO+1 port FXS– PCI and PCI Express– Optional hardware Echo canceller– Standard RJ14, FXO has 2 lines per

port• B601

– B600 + Digital daughter card– 1 port T1/E1/J1+4 port FXO+1 port

FXS– PCI and PCI Express– Echo canceller always on– Standard RJ48c for T1/E1/J1– Standard RJ14, FXO has 2 lines per

port

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B700 – All in one BRI and FXO/FXS card

• 4 ports of BRI and 2 ports of FXO/FXS• BRI modules are reversible TE mode

one side NT mode on the other side• Standard FXO/FXS Analog modules• PCI and PCI Express• 2U Form Factor, 187mm x 55mm• 2 BRI lines per RJ-45 port• 2 Analog line per RJ-11• External power needed for FXS• Optional hardware Echo canceller• Dip switches control termination

resistance for BRI lines• 5 year Warranty


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UT-100 USB-FXO

• 2 port analog• USB 1.0 interface• Standard RJ11• Software EC and

hardware EC• 5 year Warranty


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Sangoma Hardware Summary

Characteristic Sangoma Competitors

Modular card design leading to better quality manufacturing, less defects, less RMA

Complete support of PCI and PCI Express

Hybrid cards mixing digital and analog on single, compact card

Fax clock synchronization for reliable faxing

Low profile (2U) for any server installation

Lifetime warranty on A-Series cards!

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• Adds commercial, supported SS7 signalling stack to popular OST

• Leverage OST for SIP Call Control and VoIP• Flexible and Modular implementation

– “All-in-one”– Clustering solutions for higher port density

• Several deployments against several carrier’s networks

SS7 Media Gateway

23

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© 2009 Sangoma Confidential

SS7 Media Gateway Architecture

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VoIP

SS7

Chan_Woomera

Wanpipe Drivers

MTP2xmtp2 API

TDM Voice APIMTP3

SS7Boxd

ISUPsangoma_isupd

Sangoma Media Gateway

Woomera Server

Sangoma Hardware

San

gom

aS

MG

-SS

7

VoIP

SS7

mod_openzap

Wanpipe Drivers

MTP2xmtp2 API

TDM Voice APIMTP3

SS7Boxd

ISUPsangoma_isupd

OpenZap API

Sangoma Hardware

Sangom

aS

MG

-SS

7

NetBorder Express – VoIP Gateway

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PSTNto

SIP VoIPGateway

+ + + =

Take yourfavouriteserver

Install yourFavourite

OS InstallNetBorderExpressSoftwareLicenses

InstallTelephony

Boards(Analog or Digital)

NetBorder ExpressSample Applications

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PSTN AnalogT1/E1

VoIP

SIP Phone

SIP Phone

SIP Phone

LAN

CostEffective

NetBorder Express Features

• Digital T1/E1 - ISDN PRI on A10x

• Analog FXO on A200• SIP (RFC3261)• G.711 codecs• XML-based Flexible

Routing Rules• Windows and Linux• Installation Wizard

• Enhanced Web I/F– Management

– Configuration

– Status

– Logs

• Customizable Tone Processing

• Application Integration (XML tables, config. files, etc.)

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• Call Progress Analysis for VoIP basedOutbound Contact Center operations

• 100% Software / Runs on Standard Servers• Unique Patent Pending Algorithm• Most precise and rapid algorithm in the industry

– Huge operational savings!

NetBorder Call Analyzer

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NetBorder Call Analyzer

Software

Call CenterSoftware

SIP Trunk

PSTNVoIP GW

SIP

SIP

SIP

• Sangoma complements its product line with specialty products:– Clock synchronization products– telephony cables– fax synchronization cables– cabling tools– PCIe power adaptors– line tapping utilities.

• These products are made available to ease the production and deployment of systems

Speciality tools

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For More Information

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www.sangoma.com wiki.sangoma.com

Thank you!

sangoma voice communications product portfolio december 2009

Documents

sangoma confidential

sangoma confidential12

sangoma confidential7

sangoma confidential2

sangoma confidential10

sangoma confidential11

ports analog board

remora system optional