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Secrets to Raising Money Through the Mail Sandy Rees, CFRE October 12, 2010

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Page 1: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

Secrets to Raising Money Through the Mail

Sandy Rees, CFREOctober 12, 2010

Page 2: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

What is direct mail?Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of eliciting a response in the form of a financial donation.

In other words, you send a letter to get a monetary gift.

Page 3: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

4 Steps to Raising Money Throughthe Mail

1.Plan for success.2.Write the Letter & Format the Package3.Choose your Mailing List4.Thank your donors & Measure success

Page 4: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Benefits of direct mailCost effective way to introduce your cause to othersEducate people about your workOffers people the chance to giveRenew and build relationships with donors

Page 5: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Who donates through the mail?People who care about your workPeople who purchase stuff from catalogsWhat else?

Not everyone gives through the mail

Page 6: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Danger!Direct mail is not an end-all, be-all.

It is ONE piece of a comprehensive fundraising program.

Page 7: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Common TermsResponse rateRenewal mailingAcquisition mailing

Page 8: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

5 Essential components

1.The list2.The offer3.Timing4.Package5.Letter

Page 9: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Are you ready?You might be ready for direct mail if:People in the community are aware of your organization.You have a simple, easy-to-understand mission.You have a list (even a small one) of people who care about your workYou’re prepared to spend some time stuffing envelopes or have the resources to outsourceYou have money budgeted for postage or printing

Page 10: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Step 1: Plan for Success

Page 11: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

What are your goals?What goals do you have for direct mail?

Dollars raisedDollars spentNumber of donors renewedNumber of donors acquiredResponse rateReturn on Investment (ROI)

Page 12: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

When will you mail?Some months are better than others for mailing.

Best: October, September, NovemberWorst: June, July

How often will you mail?

1 time isn’t enoughMore than 4 is probably too many

Page 13: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Letter themesChoose a theme for your letter

Time of yearProjectStory

Page 14: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Create a production schedule

Once you know when you plan to mail, work backward to create a production schedule to keep everything on track. Include time for

Writing the letterReviewing the mailing listFormatting the letterPrinting the lettersFolding/Stuffing the letters

Page 15: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Sample Production Schedule

Date Task Resources needed

Nov 1 Mail letters Trip to the Post Office

Oct 30 Fold, stuff, seal, stamp letters

Volunteer labor, postage stamps, envelopes, printed letters

Oct 28 Mail-merge and print letters

Data list, letterhead

Oct 27 Final proof of letter

People to review the letter (Exec Director)

Oct 26 Mailing list review

Your database

Oct 25 Format letter (and reply card)

Word processing or publishing software

Oct 20 Write letter (and reply card)

Sample letters or template

Oct 15 Choose theme Creativity and ideas

Page 16: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Estimate costsWhat will it cost you to create and send this letter?

Include costs for:DesignPrinting & paperPostageMailing laborWhat else?

Page 17: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Sample cost estimateItem Projected cost

Design $

Printing or paper $

Postage $

Mailing Labor (if outsourced) $

Other costs $

Total costs $

Page 18: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Projected revenueThree key pieces of info you need:

Number of pieces you will be mailingEstimated response rateEstimated Average gift size

Multiply these three together to get the total estimated revenue.

Page 19: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Sample projected revenue

Local nonprofit is mailing 1,000 lettersThey know that other animal shelters get an 8% response and an average gift size of $35.

They anticipate:1,000 letters x 8% response = 80 gifts80 gifts x $35 = $2,800

Page 20: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Create a direct mail budgetPut the projected expenses and revenue together into one document for an appeal budget.

Include expenses and revenue for each mailing you plan during the year to create an annual direct mail budget.

Page 21: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Questions?

Page 22: Sandy Rees, CFRE October 12, 2010. Direct mail is sending a letter with the focused message to a targeted list of people, with the express purpose of

(c) Sandy Rees, 2010 www.getfullyfunded.com

Next webinar

Raising Money Through the MailPart 2

Thursday, October 14, 3:00 pm eastern