SAMUEL J. JONES

7824 South Green(312) 446-6486 (Mobile) Chicago, Il 60620(773) 874-9427 (Home)

SUMMARY Experience in a variety of areas; plus, self-motivated, honest and dependable Successful in customer service. Expert in time management; have the ability to encourage employees to produce. Continually searching for more responsibilities.

EXPERIENCE:

3/2014 to present WAL-MARTGrocery Manager

Started out working in the Apparel department and was promoted within eight months to Manager of the meat department which included being responsible for the following:

Making sure the dates on the products had not expired. Putting out daily shipments Executing marking down items that was close to expiring. Implementing new strategies to maximize the department profitability Responsible for monthly inventories. Supervising several employees making sure that customer service was

executed and jobs were performed.

7/2012 to 2/2014 PRECISE MANAGEMENT SOLUTIONS, INCCustomer Service Representative

Hertz part-time customer service representative. Inspecting all interior and exteriors of rental cars outgoing and returns. Transporting, customer pick-ups. Specializing in insurance rentals, bank deposits, collection calls. Responsible for inventory of all vehicles on the lot.

4/2011 to 11/2011 FAMILY DOLLARAssistant Store Manager

Responsible for counting the safe and cash pick-ups tills. In charge of weekly ads being correct. Processed refunds and price adjustments. Handled cycle counts, payroll, bank deposits and loss prevention. Manager of serval shifts back to back at times from opening to closing. Supervised several employees on different shifts Was responsible for open checklists and closing checklists.

02/2006 to 03/2011 SPSS,/IBM INCOffice Service Administrative Assistant

Handled customer service complaints for ten different mailroom locations.

Responsible for new-hire set-up. Responsible for removing terminated employee’s access to the

building. Ordered several supplies Handled confidential information from the off-site location.

Processed Employee’s lost ID cards. Processed confidential domestic and international mail for senior

executives. Responsible for shipping and tracking of all packages. Responsible for Quarterly shipping of all products for customer service

orders. Overseen all departments to make sure that there was no shortage of

supplies for the entire building.

SOFTWARE Microsoft Word, Excel, Pitney Bowes and P. S.2000

EDUCATION KENWOOD ACADEMY – CHICAGO, IL.Graduated – 1987

COLUMBIA UNIVERSITY1987 – 1988 Major Music

STATE OF ILLINOISSecurity Certification Certificate – 1996State of Illinois Sanitation License – 1999

REFERENCES Available upon request