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Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
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Post subject: Samsung s2 portable 500gb dead? Posted: December 27th, 2009, 13:16
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Samsung s2 portable 500gb dead?
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tehcu
Joined: December 27th,2009, 13:03Posts: 1Location: Norway
Hi
About 2 months ago I bought a samsung s2 portable 500 gb. It has worked fineuntil yesterday. It slipped down from where it was laying (while plugged in andrunning) and was hanging the 20 cm usb-cabel. Now I can't get it alive. When Iplug in the usb-cabel a spinning noise appears and lasts for about 5 seconds,before the diode light start flashing. The disk is not showing up in windows andbios (at least not in the list over boot devices). Can anything be done to savethe disk and/or its content?
HDD noise: http://files.myopera.com/tehcucumber/fi ... 165603.wav
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Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: January 30th, 2010, 14:59
Post subject: Re: Samsung s2 portable 500gb dead? Posted: January 30th, 2010, 17:17
e_lm_70
Joined: January 30th, 2010,14:53Posts: 4Location: Austria
tehcu wrote:
Hi
About 2 months ago I bought a samsung s2 portable 500 gb. It has workedfine until yesterday. It slipped down from where it was laying (while pluggedin and running) and was hanging the 20 cm usb-cabel. Now I can't get italive. When I plug in the usb-cabel a spinning noise appears and lasts forabout 5 seconds, before the diode light start flashing. The disk is not showingup in windows and bios (at least not in the list over boot devices). Cananything be done to save the disk and/or its content?
HDD noise: http://files.myopera.com/tehcucumber/fi ... 165603.wav
Just happen to me ...
While it was playing a video from this HD, it slipped down, and fall down 50 cm... it was inside the leder protection and the "crash" was very soft ... since thecable did protect from folling down completely ...
The noise that I hear is the same that you post above.
I can't believe I lost this HD for so little ...
Did you find any solution ?
How can this HD be open ?
Is there any SW tool for low level access this HD ?
Thanks
e_lm_70
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e_lm_70
Joined: January 30th, 2010,14:53Posts: 4Location: Austria
tehcu wrote:
Hi
About 2 months ago I bought a samsung s2 portable 500 gb. It has workedfine until yesterday. It slipped down from where it was laying (while pluggedin and running) and was hanging the 20 cm usb-cabel. Now I can't get italive. When I plug in the usb-cabel a spinning noise appears and lasts forabout 5 seconds, before the diode light start flashing. The disk is not showingup in windows and bios (at least not in the list over boot devices). Cananything be done to save the disk and/or its content?
HDD noise: http://files.myopera.com/tehcucumber/fi ... 165603.wav
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
I had the same problem of techcu ...
I did find some software, some diagnostic and some low level format from theSamsung site (US flavor) ... anyhow ... they did not help, since if the HD is notrecognized by the PC ... these SW does not do anything ...
Anyhow ... I did not gave up ... and I decided to open this HD ... I mean ... theplatic cover (that damn it) has has no screw ....
So, I did damage a bit the nice plastic shell of this HD ... but I manage to open...
Again ... bad surprise ... this is not a standard USB HD that is made using a IDEor SATA adapter ... this HD is born for USB ... so ...
I could have try to change the USB to something adapter ... but this is notpossible ...
Ok ... so ... for some reason I got in mind that maybe in the fall .. the USBcable could have couse a broken contact somewhere ... but ... the design is niceand clean ... and this is not possible ... the USB plug is well stick ... so ... apressure or a hit in the USB connector cant cause any damage ....
With HD naked ... was more clear to hear and see the problem ... after powerup the HD try to make some meccanical start up ... it try repitevely for 4/5times ... then it gave up ... after these few second... the meccanic soundsleeping ... the led blink 3 time .... pause ... and other 3 blink ... this forever ....and HD is not recognized by the PC (not even by my Samusng LE37B651 TV)
Anyhow ... in my mind I got the idea that possible one of the magnetic head, ormoving part of the hard disk may have been just outside the running path ...like my old Floppy disk in was able to "die" if send to read the 83 track out of80 ... (temporary die ... sinde with the head exposed .. was possible to givea manual push .. and put the head back in the "path")
So ... I decided to try to give some shocks to the HD in the start up phase ...maybe I can by luck push back the out of space/range meccanical part into aworkable position ...
And ... bang ... at the second attemp ... give one single shake up at the start up... I heard a different noise ... and it start to work again ....
I immediately I did copy my critical data ... then I disconnect it ... plug it back... it did work fine ... as before crach
So ... I feel lucky to have these 500b online again ...
Still ... it scares me that a little hit in this HD, can bring it out of order ...
Tchuss
e_lm_70
ps: Any attempt to repeat my experience, and any possible damages, it is
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: February 24th, 2010, 5:30
Post subject: Re: Samsung s2 portable 500gb dead? Posted: February 25th, 2010, 5:28
outside my responsabiity ... I just want to share my story that may help somedesperate "samsung" users
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adolfo
Joined: February 24th,2010, 5:13Posts: 1Location: Bolivia
e_lm_70 wrote:
So ... I decided to try to give some shocks to the HD in the start up phase... maybe I can by luck push back the out of space/range meccanical partinto a workable position ...
And ... bang ... at the second attemp ... give one single shake up at the startup ... I heard a different noise ... and it start to work again ....
Thank you very much e_lm_70, your solution worked very well for me too.
A friend brought one of these disks and asked me to try to fix it, his wife uses itand he says that she didn't drop it or anything, it was making exactly the samenoise with the blue led just blinking. It looks that these units are very fragilprobably any any small movement while they're in use causes the problem.
Anyway his wife is going to be very happy to hear that her data was recovered,it's been copied to another disk for precaution while I'm writing this.
Thank you again.
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pepe
Joined: October 3rd, 2005,0:40Posts: 2057Location: Hungary
It is nice that these worked for all of U
But. I would like to make a warning here. Or rather two.1. This kind of solution is pretty drastical so if the data integrity is critical itmight not be the best choice. The recovery costs of such drive is usually not veryhigh, and the data can be safely recovered. Not to mention that it is easy toconfuse the actual problems that a Hdd can develop, and if the problem is notthe same, the solution will do more harm to the surface.2. Avoid using this drive especially for important data in the future.
pepe
_________________Adatmentés - Data recovery
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Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: February 28th, 2010, 23:59 paraskave
Joined: February 28th,2010, 23:09Posts: 2Location: philippines
I have the same problem with techu.e_lm_70 how did you shock the device onwhich side was the hdd on when you gave the shock on start-up or on what positionshould i shock it and how hard would the shock be?So that i can try it myself.wetried to freeze the hdd but to no avail.I have to recover some very important fileson it.
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Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: March 13th, 2010, 6:08
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e_lm_70
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Joined: January 30th, 2010,14:53Posts: 4Location: Austria
paraskave wrote:
I have the same problem with techu.e_lm_70 how did you shock the deviceon which side was the hdd on when you gave the shock on start-up or onwhat position should i shock it and how hard would the shock be?So that ican try it myself.we tried to freeze the hdd but to no avail.I have to recoversome very important files on it.
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Hi
Sorry for late reply ... I don't check this site very often ...
Anyhow ... as somebody reply before ... be advised that you can make moremess then recovery in this action ... so ... it is up to you ... in my case I did notcare much about louse the warranty ... and I did know that it would have beencomplicated and expensive for me find a different way to recover data ...
So ... this is exactly what I did ... honestly I dont remember the exact directionI did use for "shock" my HD .. but this is how I did:- I was keeping it in one hand, and immediately after plug the usb for power itup ... I did move the hand with my HD to hit my other hand that was still ...making around 20-30cm movement with my hand with the HD on it ... so theshock was not too hard- The movement direction was keeping the HD flat ... so the show was only inthe horizontal direction ... you don't want to shock the HD up/down ... you justwant it to move horizontal ... in the same direction that the head of the HD isallowed to move
------| || || | ----> | || |------
So In case the above skema direction help ... this is the direction of themovement ...
Good luck
e_lm_70
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: March 13th, 2010, 11:02
Post subject: Re: Samsung s2 portable 500gb dead? Posted: March 24th, 2010, 6:39
Post subject: Re: Samsung s2 portable 500gb dead? Posted: March 24th, 2010, 7:20
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 5th, 2010, 16:33
ps: I'm using my HD since then without any problem ... not a single sector wasfind damage ... now I just take care more to don't make it to move at all whileI'm using it.
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viktdev
Joined: February 9th, 2009,6:19Posts: 40Location: Earth
If you really need your data, you have to be aware if you use this technique thatthere's a chance that heads will still stick to the platters but the arm will befreed (as seen on a wd 2.5). This maneuver is not riskfree.Rgds
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sntgo11
Joined: March 24th, 2010,6:36Posts: 1Location: Netherlands
I had the same problem with my Samsung S2. I used the shocking technique,but at first it didn't work. I kept on trying and my HDD is now working fine.Great technique!!
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fzabkar
Joined: September 8th,2009, 18:21Posts: 3453Location: Australia
sntgo11 wrote:
I had the same problem with my Samsung S2. I used the shocking technique,but at first it didn't work. I kept on trying and my HDD is now working fine.Great technique!!
The correct technical term is "percussive maintenance":http://en.wikipedia.org/wiki/Percussive_maintenance
:-)
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paraskave
Joined: February 28th,2010, 23:09Posts: 2Location: philippines
My samsung portable HDD 500gb is now working i also used the shockingtechnique (percussive maintenance) now its working.thanks e_lm_70.you justhave to have the guts to do it.
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Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 6th, 2010, 9:33
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 16:07
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 16:18
e_lm_70
Joined: January 30th, 2010,14:53Posts: 4Location: Austria
Nice to see my post did save HD and data for 3 people
I personally think that there must be a HW/SW design problem in this HD fromSamsung ... it is too strange that a little shock can bing KO an HD ... and a newshock can bring it back alive ...
Maybe some Samsung expert will read this posts, and use this info for build up abetter HD in the future ...
Anyhow ... my S2 is still running very fine ... but, my last external HD that Ijust bought ... it was a 2.5" SATA + a cheap adapter box ... I like more the oldstuffs .. with a non proprietary USB plug ...
Tchuss
e_lm_70
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maltese
Joined: April 6th, 2010,22:04Posts: 8Location: London
Just tried that, with no success, so I decide to bite the bullet and open thething.
I don't know where the heads are supposed to be when they rest, but it seemsthey are stuck towards the center of the plates. I can see a faint ring around theplates, of the same width as the heads. I tried to rotate the plates from thesides, but they seem to be stuck.
I guess this means that the heads are somehow pushing against the plates,more than they are supposed to. What am I supposed to do? Are there anyscrews that are used to regulate the distance of the head to the rotating disks?
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pcimage
Joined: November 29th,2006, 10:08Posts: 3748Location: UK
You mean the ring of slightly differently textured platter surface, right next tothe centre spindle?
If so that's the landing zone and it's meant to be like that to stop the headssticking to it.
The heads aren't stopping the platters moving, the stuck spindle is.
_________________PC Image Data Recoverywww.pcimage.co.uk
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 16:40
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 16:49
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 16:59
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maltese
Joined: April 6th, 2010,22:04Posts: 8Location: London
how can you unlock the spindle?
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CK
Joined: March 13th, 2005,12:33Posts: 775Location: EUR+GMT
Try one of these badboys...
Attachments:
RB214_Core_Drill_3C (1).jpg [ 31.86 KiB | Viewed 52033 times ]
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maltese
hehe...is it possible to buy just the head for a drill?
Samsung s2 portable 500gb dead? : Hard Disk Drives: data recovery and repair
http://forum.hddguru.com/samsung-portable-500gb-dead-t14351.html[7/2/2012 12:20:55 PM]
Post subject: Re: Samsung s2 portable 500gb dead? Posted: April 7th, 2010, 17:13
Post subject: Re: Samsung s2 portable 500gb dead? Posted: May 23rd, 2010, 15:56
Post subject: Re: Samsung s2 portable 500gb dead? Posted: June 12th, 2010, 8:51
Board index » Hard Disk Drives: English Forum » Hard Disk Drives: data recovery and repairAll times are UTC - 5 hours [ DST ]
Joined: April 6th, 2010,22:04Posts: 8Location: London
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CK
Joined: March 13th, 2005,12:33Posts: 775Location: EUR+GMT
seriously though, you won't be able to DIY a spindle repair unless you want tospend money on custom tooling. Even then, your chances would be low. Eitherforget it or send it to a pro, but your efforts thus far will have doubled the costof recovery - and voided your warranty.
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Ivanxpm
Joined: May 23rd, 2010,15:53Posts: 1Location: Mexico
OMG!! TY! The guy that said to bang it helped a lot!!It WORKED!!!!
I just made an account here to ty and to say that my model was the 320gb one
So if you guys have the 320gb that died like this, it can also be fixed with a littlepunch xD!!
THANK YOU!
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jamesakachesney
Joined: June 12th, 2010,8:38Posts: 1
Thank you so much e_lm_70! I thought I had lost everything but after a bit of'percussive maintenance' it works fine! Just for reference my S2 is the 500GBversion and after repeated spin-ups it still works fine, Thanks again
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