Arun TiwariMob: 8550950077; Email: arun.tiwari85 @gmail.com Date of Birth: 22th October, 1985Current Location: Noida, India PROFILE SUMMARY

Currently working as Business Analyst in Electronics Retail Marketing space for Symantec Technologies Company.

Overall experience of 4.5 years in Wipro Technologies Ltd., and Symantec Technologies Ltd. in customer facing roles.

MBA from MDI, Gurgaon, 2012

Education

Degree Year Of Passing Institute/University CGPA or %

MBA (major – Finance) April, 2012 MDI, Gurgaon 3.6 out of 4

B.E. (Electronics &

Communication)May, 2007 Aligarh Muslim University, Aligarh 73.06%

12th Standard April, 2003 Bhel Shiksha Niketan (CBSE), Jhansi 78%

10th Standard April, 2001 Bhel Shiksha Niketan (CBSE), Jhansi 92%

PROFESSIONAL EXPERIENCE Business Analyst Symantec Technologies June 2011 – Present (18 months)Function – Retail Market ServicesRole Responsibilities & Achievements

Product Manager o Liaison with Product Managers and Clients to gather, analyze, document, and implement detailed business requirements for products catering to the issuers of fixed-income securities. These products are specifically targeted for financial institutions dealing in structured products.

o Preparation of Scope Document, Business Requirement Document, Time and Resource budget plan.

o Translate the requirements into functional specifications, use case and traceability matrix.

o Requirements walk through with the technical team and to participate in review of system design documents.

o In-depth knowledge of complete SDLC life cycle process. o Thorough understanding of business architecture and end-to-end operation

flow across multiple systems and between the company and our clients.Business Consultant

o Corporate Trust Business Architecture:- Identified various business capabilities under ‘Custody’ line of business for

US, EMEA and APAC region.- Designed a Context diagram and Capability Matrix to identify common

functionalities for the purpose of system rationalization.o Gathered Business requirements for ‘Dutch Auction System’, used for

supporting Dutch Auction process for raising funds by United States Department of Treasury.

o Conceptualized and designed ‘Service Catalog application’, which acts as a central repository for all the business services across Corporate Trust business.

o Conducted several in-house domain training sessions for the technical members of the project team.

Senior System Engineer WIPRO Technologies Limited

Arun TiwariMob: 8550950077; Email: arun.tiwari85 @gmail.com Date of Birth: 22th October, 1985Current Location: Noida, India Oct 2007 – May 2011(3 years, 5 months)Role Responsibilities & Achievements

Senior System Engineer

o Conceptualize and implement key features of the client’s flagship Business Intelligence reporting tool.

o Involved in all the processes of software development – analysis, coding and testing.

o Single Point of contact for the team for client facing activities.o Preparation of Scope document and creation of proposals for bringing new

business. o Handled several critical stability issues.

Achievements o Led a team of 10 people as a part of Knowledge Management initiative, training team members on project processes and best practices.

o Designed and developed a tool to provide cross-platform compatibility between Windows and UNIX. This increased productivity by 50 to 60%.

o Received Infosys Team Excellence Award for creating several re-usable tools and building knowledge base.

o Certified as Star Infosion for Business Communication and Behavioral Skills.

DOMAIN KNOWLEDGE ELECTRONICS RETAIL MARKETINGProducts Market – PSO (Private street office), Transtar (Payment calculation and record

keeping tool), DSE (Debt Service Engine), ORIoN (Online Reporting and Information Network).

Areas Deal Setup, Deal Processing, Payment processing, Reconciliation, Waterfall Calculations, Reporting.

Financial AND Marketing Skills

Securitization (CDOs, CMOs, and Synthetic CDOs), waterfall payment models used in ABS and CDOs. Corporate Trust business – Global Custody, Trustee, Payment Agency.

Business Analysis Skills

Methodologies – Waterfall and Agile; Models – Use Case Modeling, Process Modeling; Tools – Microsoft Visio; Areas – Business Process Re-engineering, System Rationalization.

POSITIONS OF RESPONSIBILITY Awarded Platinum Medal at Indian Institute of Management, Lucknow for services for

conducting several workshops and online quizzes as a member of Marketing club IIM Lucknow. Coordinator, inter-college marketing event ‘SYNAPES’ at MDI – Received participation from 30

colleges. Electronics society member at University – key member in efforts for conducting workshops in

collusion with industrial sponsorship