salterbaxter - directions supplement - avoid the low hanging fruit

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DIRECTIONS MONTHLY SUPPLEMENT JULY 07 TRENDS AND ISSUES IN THE WORLD OF CORPORATE REPORTING AVOIDING LOW HANGING FRUIT WHY TOUGH CHOICES ARE NEEDED IF COMPANIES WANT THEIR SUPPLY CHAIN STRATEGIES TO BE GENUINELY FRUITFUL

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Why tough choices are needed if companies want their supply chain strategies to be genuinely fruitful.

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Page 1: Salterbaxter - Directions Supplement - Avoid the Low Hanging Fruit

DIRECTIONSMONTHLYSUPPLEMENT

JULY 07

TRENDS AND ISSUES IN THE WORLD OF CORPORATE REPORTING

AVOIDING LOWHANGING FRUIT

WHY TOUGH CHOICES ARE NEEDED IF COMPANIES WANT THEIR SUPPLY CHAIN

STRATEGIES TO BE GENUINELY FRUITFUL

Page 2: Salterbaxter - Directions Supplement - Avoid the Low Hanging Fruit

Welcome to the July edition of Directions Monthly. The 2012 Olympics bringswith it an opportunity to present the benefits sustainable procurement canbring – so we thought it was only right to give the supply chain managementissue some much needed attention. We have invited Shaun McCarthy, Directorof Action Sustainability and Chair of the Commission for a Sustainable London2012, to give us an insight into why businesses need to resist ‘low hanging fruit’andavoidthequickwinapproach.Hesuggeststheprocurementprofession needsto shape up and create a more ‘fruitful’ strategy to tackle supply chain issues.

Pavan AthwalLucie Harrild

Directions Monthly July 2007 Issue 14

Over the past 50 years, one third of the earth’sspecies have become extinct, a further thirdare set to follow if mankind does nothing tohalt the environmental degradation we seetoday. Some professions, such as procurement,also face extinction if they do not evolve. SirNeville Simms, the Chairman of the SustainableProcurement Task Force, defines sustainableprocurement as ‘using procurement to supportwider social, economic and environmentalobjectives, in ways that offer real long-termbenefits’. So how high is a sustainable supplychain on your business agenda? Is your supply chain in fact a liability rather than anasset? Now, more than ever, is the time forbusinesses to prioritise their impacts andactions, re-think their supply chains and beginwork on a ‘fruitful’ strategy!

IwasamemberoftheSustainableProcurementTask Force and a firm supporter of Sir Neville’srecommendations. In the Flexible Framework,we have a clear picture of what goodsustainable procurement practice looks like.This was driven by good practice in business,including BAA who attained second place inthe Business in the Community Index in 2006.At the time, good practice in business wasbased on a clear process to manage risk andfor reputation risk driven by stakeholders toset the priorities. The Task Force published itsfindings a year ago and the substantial part ofthe work was finished 18 months ago. Leadingbusinesses have already moved the agendafurther. Marks & Spencer’s Plan A, for example,is primarily driven by opportunity, not risk. I had the privilege to share a conferenceplatform with a senior M&S manager recently.He was challenged by a member of theaudience to say if this was a marketing led

strategy or an altruistic initiative. The answerof course is both. This is not an ‘or’ thing, it is an ‘and’ thing. They see their corecustomer base becoming more concernedabout sustainability and see an opportunity to take the right moral course and to satisfytheir customers at the same time. Rather than sit and wait for the next Greenpeacecampaign, leading businesses are graspingthe opportunity rather than mitigating a risk. Further evidence of the commercialopportunities presented by sustainability isdemonstrated by the recent announcement of EDF as a ‘Sustainability Sponsor’ of theLondon Olympics.

Shaun McCarthyDirector of Action Sustainabilityand Chair of Commission for aSustainable London 2012

Businesses need to reconsider the way in which they manage theirsupply chain and ensure they are communicating with all who may hold them accountable. So why is the procurement professionnot realising this opportunity to raise its own profile?

Page 3: Salterbaxter - Directions Supplement - Avoid the Low Hanging Fruit

Directions Monthly July 2007 Issue 14

Where does this leave the Public Sector? With £150bn to spend each year through the supply chain, this should be a major force for good. There are some greatexamples; the EnvironmentAgency is best practice, albeita bit bureaucratic; DEFRAare running hard to catchup; the Prison Service is showing vision with a call for a ‘Zero WasteMattress’, a product that does not exist today but with huge potential(hospitals, hotels, homes?).Sadly this is the exception ratherthan the rule. I was recently bemoaning alarge section of government to a trustedpublic sector colleague by saying “theyhaven’t done anything, they have just writtena position paper”. I was reminded by mycolleague that, in the public sector, theyconsider they have done something if theyhave written a position paper. The complexitybetween policy and managing a massivesupply chain sometimes stifles creativity andaction. The central government response tothe Task Force was progress of a sort but weakin many areas. The draft Local Governmentand Health responses are much better. Butwhy does it take a year?

I chair the Commission for a SustainableLondon 2012. The Olympics represent a majoropportunity to break new ground and set newstandards. The Commission will publish itsfirst report in the autumn but it is interestingto note the Green Party Chair of the Greater London Assembly, Darren Johnson,congratulating the Olympic Delivery Authorityfor their progress on sustainability, six monthsafter calling their efforts ‘Pathetic’ . Highpraise indeed from a traditionally critical area.

When we talk about sustainable procurement,we are talking about the environment, wages,working hours and the health and safetyconditions of businesses. The economicmuscle of the consumer purse is able to fuelchange. Firms must ask how fit is our supply

The economic muscle of the consumer purse is able to fuel change. Firms must ask how fit is our supplychain and how are we communicating this externallyand internally. But this is all obvious isn’t it? So whyare businesses so slow to take it on board?

chain and how are we communicating thisexternally and internally. But this is all obviousisn’t it? So why are businesses so slow to takeit on board?

Unfortunately the answer to the problem isquite complex, and requires organisations

to assess their individual impact beforethey are able to tackle it and it takestime and effort to change.

Do you remember the old ‘threeenvelopes’ story? It is about a manager

handing over his role to a successor. He tells him he has left three numbered

envelopes to open in sequence if things gettough. Sure enough, things get tough. Thefirst envelope contains the message ‘blameme’ and the new manager pulls through. Thenext says ‘blame the staff I recruited’ and thisdoes the trick. The third says ‘prepare threeenvelopes’. The point of telling this story is toemphasise that change on this scale requiresvision, intellect and, above all, courage.

We all know the managers who go for theeasy things to achieve, make a name forthemselves, get promoted and leave the hardthings to their successor. But it is never us isit? It is always somebody else. Look in themirror, what do you see…?

If procurement fails to address the issue, theprofession will miss an opportunity to raise itsown profile. It seems everybody is looking forlow hanging fruit, however the sweetest fruitis often at the top of the tree. Believe me, it’sworth the climb. Business needs to thinkabout a more fruitful strategy. The ice capsare melting now – we can’t wait for successivegenerations of envelope preparers!

The culture of ‘low hangingfruit’ and ‘quick wins’ is toocommonplace.

❝❝

Page 4: Salterbaxter - Directions Supplement - Avoid the Low Hanging Fruit

ABOUT USSALTERBAXTER ADVISECOMPANIES ON STRATEGY,BRANDING, CORPORATECOMMUNICATIONS AND DESIGN.

Our clients are extremely varied and include FTSE 100 companies; someof the world’s most exclusive brands; independent, entrepreneurialbusinesses; world leading educational establishments; law firms; privateequity firms and media companies.

We name companies, re-invent companies, and re-position companies.We help companies communicate with shareholders and advise them onhow to address corporate responsibility. We launch, brand and re-brand.

A key area of our expertise is corporate reporting and we advise leadingUK and European organisations on strategy and design for their financial and CR communications programmes. We currently work with12 of the UK FTSE 100.

Our offer to clients is a balance of genuine expertise in reporting and CR issues with a commitment to producing outstanding creative design.

This has been recognised with our work receiving numerous awardsincluding the ACCA award for innovation in sustainability reporting forour work with O2.

Contact:Lucie Harrild Pavan [email protected] [email protected]: +44 (0)20 7229 5720 Tel: +44 (0)20 7229 5720

Directions Monthly supplements our main Directions report. This report is published eachyear and is now regarded as the UK’s most comprehensive analysis of the trends andissues in CR communications. If you want a copy of the full Directions Annual Survey andReport, call us on the number below or email [email protected]

This supplement is printed on Think Bright and is supplied by Howard Smith. It is an FSC (Forest Stewardship Council)certified material and is 100% recyclable.www.hspg.com

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